Compare Isis vs SAP

Isis

Based on 1 review.

SAP

Based on 1541 reviews.

Sample Customers

Isis Papyrus Business Designer

Sherwin Williams

SAP Signavio Process Manager

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Popular Solutions

Isis Papyrus Customer Communications

0 reviews

SAP S/4HANA

63 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

16 reviews

Top Industries

Financial Services Firm

25%

Educational Organization

13%

Insurance Company

10%

Manufacturing Company

10%

Manufacturing Company

13%

Computer Software Company

11%

Financial Services Firm

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Self Employed at a tech vendor

Read full review of Isis Papyrus Customer Communications »

Review 1 of 1

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
I worked with SAP BW4HANA, creating Web Intelligence reports using BEx queries. I am a BW consultant with 14 years of...
Read full review of SAP BW4HANA »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
For SAP HANA, my first project involved migrating from SAP HANA to BW due to cost concerns. The client requested...
Read full review of SAP HANA »

Review 1 of 5

Customer Service

Anonymous User
Self Employed at a tech vendor
The first level support is not very competent, poorly trained, and therefore not very helpful. However, when...
Read full review of Isis Papyrus Customer Communications »

Review 1 of 1

Bruno Spiazzi
Business Process Analyst at Marcopolo SA
I would rate the technical support of this solution a seven, on a scale from one to 10, with one being the worst and...
Read full review of SAP CRM »
Ahmed_Haridy
Managing Director at Omnitelltech

Read full review of SAP Analytics Cloud »
Declan Dempsey
Senior Consultant at Keyrus
From SAP, I honestly have never used technical support. I usually have enough knowledge to figure out any adjustment...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Andrea González
Business Consultant at ITIS
I have not used the support from the vendor.
Read full review of SAP SuccessFactors »
GoutamRoy
Associate Vice President & Head-ITS at a pharma/biotech company
Technical support is available for the platform 24/7 when you subscribe to it.
Read full review of SAP CRM »
ArupGoswami
DGM (IT) at IndianOil Adani Ventures Limited
Regarding technical support, I would rate them seven out of ten. The teams are competent, but the challenge is...
Read full review of SAP S/4HANA Cloud »
Muhammad Shehzad
Senior SAP Consultant at Al Essa Company
We have contacted support approximately 2 or 3 times. Although we did not have an appropriate SLA, we received...
Read full review of SAP Business One »
Cirvesh-Daga
Director at T-Systems International GmbH
No problems with tech support as long as you articulate the problem well. Signavio is in a position to answer. There...
Read full review of SAP Signavio Process Manager »
Hisham Ismail
Director of Operations of Support / co CEO at Snag Free
Tech support with SAP, including for modules like Employee Central, can sometimes be challenging, often requiring...
Read full review of SAP SuccessFactors Learning »
Sumit Chhabra
Consultant - Business Development for Travel, Transport and Hospitality unit at a tech vendor
The customer service and support is slow in response.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Mehboob AalamMughal
Senior SAP-ABAP Lead Consultant at Ernst & Young
We don't need technical support now. But in the start, we needed their support. We used to raise tickets to SAP, and...
Read full review of SAP NetWeaver »
Ali Mirnia
Chief Executive Officer at Redment
We've dealt with technical support in the past. It wasn't that good. Sometimes the information we received from them...
Read full review of SAP HANA »
Anonymous User
SAP Data Services Consultant at a government
I have not been in contact with the technical support directly. For most issues that we've had, we provide them to...
Read full review of SAP Information Steward »
Abdul-Rasool
Senior Practice Manager - Head of SAP at a tech consulting company
The support that is provided is excellent. We have no complaints as to the level of support we've been given.
Read full review of SAP HANA Enterprise Cloud »
Adel Abbass
Executive Manager, HR MIS & Systems Management at Ahli United Bank Ksc
We regularly communicate with technical support, especially for changes recommended by our information security...
Read full review of SAP SuccessFactors Learning »
Mohamed-Nabih
I.T. Manager at Egypt Foods group
I have my core team in the company and second level support through SAP partners and then the SAP company is our...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
senior cCo-Founderonsultant at a computer software company
The solution's support takes a lot of time to resolve an issue after the user opens the ticket with the technical...
Read full review of SAP Signavio Process Manager »
AppArch25
Applications Architecture at a engineering company
They have dealt with our issues well. The technical support is good.
Read full review of SAP ERP »
Anonymous User
Database Senior Manager at a financial services firm
Average.
Read full review of SAP IQ »
Anonymous User
Lead Consultant at a computer software company
Technical support response time is slow. It takes some time to get a response. I have noticed that in many cases,...
Read full review of SAP Process Orchestration »
Anonymous User
CEO at a consumer goods company
The support has been very good.
Read full review of SAP HCM »
Prasanth Thiranavakkarasa
SAP BODS Consultant at a tech services company
The tech support is responsive but sometimes slow, even on time-critical projects.
Read full review of SAP Information Steward »
Anonymous User
Manager Finance at a tech services company
I've never been in touch with technical support at all. I have no idea if they respond quickly or if they are...
Read full review of SAP HCM »
HeHR893021
Head HRM Technology at a manufacturing company
SAP technical support is good. However, for HANA, they still have to go a long way to go.
Read full review of SAP HCM »
Ravikanth Kotagiri
Vice President at Ayurvet Limited
I would give technical support a six out of ten. There is room for improvement, particularly in areas such as quality...
Read full review of SAP Business One »
Fabian Giraldo
SAP ABAP Consultant, SAP Data Services Consultant at freelancer
The technical support team is timely and responsive.
Read full review of SAP Information Steward »
Anonymous User
Group Learning and Development Specialist at a manufacturing company
I have contacted the solution's technical support, and I feel that though they are professional, they weren't very...
Read full review of SAP SuccessFactors Learning »
AnilKumar38
Project Manager - Analytics at Mindsprint
Sometimes, the response from technical support is very slow, but at other times, the issue is resolved quickly. When...
Read full review of SAP NetWeaver Business Warehouse »
Ramakrishna Potluri
Head of IT & Business Applications, Dangote Refinery at Dangote Industries Limited
In my experience, customer service is pretty good. It's very good. I could even upgrade the SAP system easily.
Read full review of SAP HANA Enterprise Cloud »
Amrit Jha
ERP Application Manager at a energy/utilities company
Support varies. On a good day, even the critical ticket gets through, and on a bad day, the simplest one will have...
Read full review of SAP BW4HANA »

Review 1 of 30

Technical Support

No Data Available

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