Compare Isis vs SAP

Isis

Based on 1 review.

SAP

Based on 1695 reviews.

Sample Customers

Isis Papyrus Business Designer

Sherwin Williams

SAP Signavio Process Manager

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Popular Solutions

Isis Papyrus Customer Communications

0 reviews

SAP S/4HANA

23 reviews

SAP Business Data Cloud

44 reviews

SAP BusinessObjects Business Intelligence

13 reviews

Top Industries

Financial Services Firm

15%

Construction Company

11%

Transportation Company

10%

Government

10%

Outsourcing Company

11%

Manufacturing Company

11%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Self Employed at a tech vendor

Read full review of Isis Papyrus Customer Communications »

Review 1 of 1

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
HemantKUMAR6
Principal Architect at Sopra Steria
We mainly use it for logical and physical data modeling. Our main objective is to keep a repository of our logical...
Read full review of SAP PowerDesigner »

Review 1 of 5

Customer Service

Anonymous User
Self Employed at a tech vendor
The first level support is not very competent, poorly trained, and therefore not very helpful. However, when...
Read full review of Isis Papyrus Customer Communications »

Review 1 of 1

Ramesh Namburi
Program Director at KloudData Inc.
I've been getting SAP support for the last 15 years. It's good.
Read full review of SAP HANA Enterprise Cloud »
Mehboob AalamMughal
Senior SAP-ABAP Lead Consultant at Ernst & Young
I rate the support five out of ten because we needed the support and communication while deploying the solution and...
Read full review of SAP Process Orchestration »
Nalin Kumar
Quality Assurance Group Lead at Samsung
Technical support from SAP for this particular system is not frequently required because our team has become quite...
Read full review of SAP Portfolio and Project Management »
AnthonyMurphy
Director of Process Optimization at a tech services company
I can't speak to how helpful support would be. I've not needed it. We haven't had any issues that we had to contact...
Read full review of SAP Signavio Process Intelligence »
Tejas Raj
Manager at Capgemini
In the last three years, I'm not sure how IQ support is, but before that, there were very few technical experts...
Read full review of SAP IQ »
Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
I am a technical consultant. I communicate with our customers and note their requirements for implementing the product.
Read full review of SAP Integration Suite »
Shady Mogawer
IT Manager at Arabian Cement Company
Every time we need technical support, we take the help of a local consultant.
Read full review of SAP ERP »
Camille Maitrot
Senior Manager , Team Leader Data Analytics at a tech services company
The technical support from SAP is average.
Read full review of SAP Business Data Cloud »
Anonymous User
Senior Consultant at a financial services firm
Customer Service: 7/10. Technical Support: 6/10 because at the time I was using it, Sybase Turkey were short on staff...
Read full review of SAP IQ »
reviewer801753
SAP Data Migration Consultant at a manufacturing company
The solution's technical support can become a bit better in terms of turnaround times.
Read full review of SAP Data Services »
Anonymous User
Senior Business Analyst at a comms service provider
I have not had any contact with technical support. We have our IT support desk who handles any issues by contacting...
Read full review of SAP SuccessFactors »
Zaved Ahmed
Bussiness Analyist at a retailer
SAP tech support is really bad. Most of the time, if you would write a mail, they would respond after two weeks.
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Head of Data at a comms service provider
The technical support services are good. However, the response time could be better.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Works at a tech services company
The technical support is very good between the service levels.
Read full review of SAP S/4HANA »
Paul Kellett
Software Engineer at KIS Ltd
Average. Technical support from SAP is mediocre. The local support is decent.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
EAM Executive at a educational organization
There was one issue for which we were in contact with SAP. It was an isolated incident, and their support was okay....
Read full review of SAP ERP »
AnilKumar38
Project Manager - Analytics at Mindsprint
Sometimes, the response from technical support is very slow, but at other times, the issue is resolved quickly. When...
Read full review of SAP NetWeaver Business Warehouse »
Joe Fernandes
Asst. Senior IT Manager at a retailer
Customer Service: Customer service was very good. Technical Support: Technical support was excellent.
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
Global BPM Professional at a renewables & environment company
Signavio's technical support is good. We have used it often and most of our issues were solved. Sometimes there have...
Read full review of SAP Signavio Process Manager »
Anonymous User
General Manager at a tech services company
I am satisfied with their support.
Read full review of SAP Business ByDesign »
Anonymous User
SAP Offering Solution Architect at a computer software company
Since it is on the cloud, the technical support required is pretty minimum for us. The technical support is provided...
Read full review of SAP SuccessFactors »
Venkata CH
Technical Manager at Vupico
The solution's technical support is good.
Read full review of SAP BW4HANA »
Anonymous User
SAP Hybris Consultant at a tech services company
They have a team for support. We had some cases where we needed some answers from technical support; they were happy...
Read full review of SAP Commerce Cloud »
Anonymous User
Infrastructure Specialist at a energy/utilities company
Technical support is excellent. SAP provides a portal online to allow users to post any kind of problems they need to...
Read full review of SAP Process Orchestration »
Zakaria Rahoui
Consultant Business Intelligence at Corporate Software
SAP's technical support do a good job and always respect the incidents.
Read full review of SAP Lumira [EOL] »
Anonymous User
Senior Media Strategist at a media company
Their technical support is good. They were pretty knowledgeable.
Read full review of SAP S/4HANA »
Anonymous User
SAP Basis Consultant at a energy/utilities company
Technical support is good, but there is always room for improvement. They could be faster.
Read full review of SAP ERP »
Andray Sander
Mobile Application Developer at Guru.com
The customer service team is available on emails, telephone, and live chat. They are very responsive to our questions...
Read full review of SAP CRM »
Sandra Mgadhi
Internal Controls, Risk and Access Management Officer at NCBA Group
Customer service and support are good.
Read full review of SAP CRM »
Anonymous User
Senior Engineer
Customer Service: 5/10. Technical Support: 5/10.
Read full review of SAP IQ »

Review 1 of 30

Technical Support

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