Compare Isis vs SAP

Isis

Based on 1 review.

SAP

Based on 1484 reviews.

Sample Customers

Isis Papyrus Business Designer

Sherwin Williams

SAP Signavio Process Manager

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Popular Solutions

Isis Papyrus Customer Communications

0 reviews

SAP S/4HANA

62 reviews

SAP ERP

21 reviews

SAP BusinessObjects Business Intelligence Platform

11 reviews

Top Industries

Financial Services Firm

26%

Insurance Company

12%

Educational Organization

11%

Manufacturing Company

Educational Organization

17%

Manufacturing Company

12%

Computer Software Company

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Self Employed at a tech vendor

Read full review of Isis Papyrus Customer Communications »

Review 1 of 1

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
Sajid Farooq
Head of Professional Services at HCC - Technology & Advisory
SAP S/4HANA Cloud is an ERP solution. We use it in multiple industries to maintain their process flows for financial,...
Read full review of SAP S/4HANA Cloud »
PinakiGhosh
COO at Data Core Systems
Our existing customers who are on ECC are on-premises. They are migrating to SAP Cloud Platform, specifically on...
Read full review of SAP Cloud Platform »
A K 18
Director of Infrastructure at a university
HANA is used to analyze data quickly and build real-time dashboards, which allows us to track data live and monitor...
Read full review of SAP HANA »

Review 1 of 5

Customer Service

Anonymous User
Self Employed at a tech vendor
The first level support is not very competent, poorly trained, and therefore not very helpful. However, when...
Read full review of Isis Papyrus Customer Communications »

Review 1 of 1

Tejas Raj
Manager at Capgemini
Earlier, there were not many applications using SAP Adaptive Server Enterprise. These days, most of the applications...
Read full review of SAP Adaptive Server Enterprise »
PrateekBansal
Manager at Mitsubishi Electric in India
The solution's technical support is good.
Read full review of SAP ERP »
Chakrapani Mishra
Practice Head at Arete Global
SAP’s support is good.
Read full review of SAP Cloud Platform »
Sohail Ali
Assistant Vice President at Abacus Consulting
I've contacted SAP support many times, and they've been very helpful.
Read full review of SAP Business One »
FranciscoSantos
Director at Pixel Studio PTY
I would rate customer service and support a four point five out of five.
Read full review of SAP Information Steward »
Dhiraj Jankar
Senior SAP Basis Consultant at Capgemini
SAP support isn't on par with products like Microsoft Azure or AWS. It's nowhere close to the competitors.
Read full review of SAP HANA Enterprise Cloud »
Narayansingh Bhandari
Manager IT (SAP) at CLASSIC MARBLE COMPANY PRIVATE LIMITED
We have raised a couple of queries and received responses to all of them.
Read full review of SAP Analytics Cloud »
Vedat Gunes
BI & Analytics Manager at a insurance company
I have used the support from SAP BusinessObjects Business Intelligence Platform. I rate the support from SAP...
Read full review of SAP BusinessObjects Business Intelligence Platform »
ROMIL SHAH
Deputy General Manger - Information Technology at Nayara Energy
My team members who are handling SAP have been in touch with support. I would evaluate support at four out of five....
Read full review of SAP Business Warehouse »
Anonymous User
Operation Development Manager at a manufacturing company
We have external SAP support, which is usually specialized and effective if managed as an emergency. However, direct...
Read full review of SAP Process Orchestration »
Anonymous User
Solution Application Development Manager at a real estate/law firm
We have had experiences with technical support that are both good and bad. Overall, I would say that they are below...
Read full review of SAP ERP »
Antonio Valladares Fernandez
Technological Partner at Code-10 IT Consultants SL
Technical support is good.
Read full review of SAP Cloud Platform »
JayakumarK G
Master Data Delivery at a consultancy
We are supported by SAP and have contacted them. Their response is okay.
Read full review of SAP Master Data Governance »
Anonymous User
Works at a tech services company
The technical support is very good between the service levels.
Read full review of SAP S/4HANA »
Anonymous User
Project and Service delivery Manager at a tech services company
In terms of support updates, the SAP ERP is better because you can do customizations by modifying the code while in...
Read full review of SAP CRM »
Anonymous User
SAP Architect/ Business Analyst BPC, BW , SAC , FI at a educational organization
In terms of support, it has been really good. They have a good understanding of the product.
Read full review of SAP Analytics Cloud »
Anonymous User
Senior SAP Solutions Analyst at a healthcare company
We do not use support from SAP but we have third-party support.
Read full review of SAP ERP »
VikasMheoe
Manager, ERP Deployment at a wholesaler/distributor
I contacted support once. The team answered my query. I am satisfied with the response. I rate the support an eight...
Read full review of SAP Signavio Process Manager »
Rahul Lamba
Senior Functional Consultant at Cognitus Consulting
We had a good experience with technical support. They know what they're doing and the response time was good.
Read full review of SAP S/4HANA »
Porsche D'Oliveira
Specialist SAP Division at a tech services company
Technical support needs improvement.
Read full review of SAP HCM »
Anonymous User
Sr BOBJ/HANA Consultant at a manufacturing company
It's good.
Read full review of SAP Crystal Reports »
Anonymous User
Manager Finance at a tech services company
I'm not satisfied with technical support because they're taking some time. Sometimes I think they could be faster.
Read full review of SAP Analytics Cloud »
MarkVoges
Head of Global Operation Excellence at a media company
I have no experience with technical support. However, in the past four or five months, I have received calls from...
Read full review of SAP Signavio Process Manager »
Ahmad Kamal
Civil Engineer at gieco
We take the first level of support from a partner. They have not been very good. We are thinking of replacing the...
Read full review of SAP S/4HANA »
Anthony Debyser
BI Architect at ArcelorMittal
Their technical support is not perfect and could be better. SAP Analytics Cloud is still lacking a lot of...
Read full review of SAP Analytics Cloud »
SemirKljajic
Quality Management at J Wagner
The support at Signavio is fast. We have got some very comprehensive answers. I would rate the support as very good.
Read full review of SAP Signavio Process Manager »
Senoy Laxman
SAP BW Senior Consultant at Capgemini
I find the technical support for SAP Analytics Cloud helpful.
Read full review of SAP Analytics Cloud »
Anonymous User
Senior Managing Consultant at a tech services company
Customer Service: 8/10 Technical Support: 8/10
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Audit advisor at a financial services firm
Most of the organizations I work for have a maximum attention licensing agreement with SAP, so the support service is...
Read full review of SAP Analytics Cloud »
Samantha Prathikantam
Sr.ERP Consultant at a government
I would rate the technical support as a nine out of ten.
Read full review of SAP SuccessFactors Learning »

Review 1 of 30

Technical Support

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