Compare JFrog vs Snyk

JFrog

Based on 34 reviews.

Snyk

Based on 50 reviews.

Latest Research

Buyer's Guide

JFrog Xray vs. Snyk

January 2026

Snyk vs. JFrog Xray

Updated: January 2026

Buyer's Guide

JFrog Xray vs. Snyk

January 2026

JFrog Xray vs. Snyk

Updated: January 2026

Sample Customers

JFrog Xray

google, amazon, cisco, netflix, oracle, vmware, facebook

Snyk

StartApp, Segment, Skyscanner, DigitalOcean, Comic Relief

Popular Solutions

JFrog Artifactory

9 reviews

JFrog Xray

4 reviews

JFrog Container Registry

5 reviews

Snyk

10 reviews

Top Industries

Financial Services Firm

20%

Manufacturing Company

12%

Computer Software Company

11%

Comms Service Provider

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anand Nanwana
DevOps Engineer at a tech services company
I work with JFrog Xray. I use JFrog as an Artifactory registry and package registry. In JFrog Xray, there are many...
Read full review of JFrog Xray »
Fredierick Saladas
DevOps Lead at a financial services firm
Our primary use case for the solution is to manage and streamline our project workflows. We operate in a fast-paced...
Read full review of JFrog DevOps Cloud Platform »
Sharath SK
Senior Consultant at a pharma/biotech company
My usual use cases of JFrog Container Registry involve containerizing all our applications and storing the generated...
Read full review of JFrog Container Registry »
Anonymous User
Vice President at a financial services firm
My main use case for JFrog Artifactory involves integrations such as Amazon RDS, Amazon EBS, and CloudWatch, which...
Read full review of JFrog Artifactory »
Steve Buttler
DevOps Lead at a tech company
We are using Shippable to automate our CI/CD, so we (and our developers) can focus on our core business.
Read full review of JFrog Pipeline »

Review 1 of 5

Abhishek-Goyal
Software Engineer at a computer software company
I typically use Snyk for checking the security and vulnerabilities in my repositories. Recently, I have used Snyk in...
Read full review of Snyk »

Review 1 of 1

Customer Service

Mokshi Pandita
DevOps Engineer at a construction company
JFrog Xray's technical support was always helpful.
Read full review of JFrog Xray »
Matthew Iijima
Head of Infrastructure and DevOps at a manufacturing company
Based on what I've heard from my engineers who do call support, their technical support is an eight out of ten.
Read full review of JFrog Artifactory »
Aman Shukla
Consultant Specialist at a tech vendor
I did contact technical support about some issues I was facing and that went well.
Read full review of JFrog Artifactory »
Narendra-Singh
SR IT administrator at a tech services company
I have not used the support from the vendor.
Read full review of JFrog Xray »
Fredierick Saladas
DevOps Lead at a financial services firm
We have received timely assistance for most issues from the technical support team. However, there have been a few...
Read full review of JFrog DevOps Cloud Platform »
Anand Nanwana
DevOps Engineer at a tech services company
I didn't interact with the customer services of JFrog Xray because my admin person handles everything.
Read full review of JFrog Xray »
Muhammad Usman Khawar
Software Engineer (DevOps/ SRE) at a tech services company
The technical support’s response time could be improved.
Read full review of JFrog Container Registry »
SachinShelar
Manager, Account Services Delivery at a media company
My overall experience with JFrog Artifactory's customer support has been good for standard issues with reasonable...
Read full review of JFrog Artifactory »
Josh Bearden
Senior Solutions Architect at a outsourcing company
I rate JFrog customer support nine out of ten. We met with JFrog on multiple occasions. They brought their engineers...
Read full review of JFrog Artifactory »
Sai Pradeep Koneti
DevOps Engineer Intern at a university
JFrog Xray's technical support was really helpful, and they reached out to me quite fast.
Read full review of JFrog Xray »
Omer Mizrahi
DevOps Engineer at a comms service provider
The technical support is an eight out of 10.
Read full review of JFrog Artifactory »
Deepan M
Senior DevOps Engineer at a computer software company
So far, I haven't had any issues that required me to contact their support. Most of the information is available on...
Read full review of JFrog Artifactory »
Balasubramani Murugesan
DevOps Engineer at a tech services company
I have contacted their technical support team a few times due to serious issues. They have a professional service...
Read full review of JFrog DevOps Cloud Platform »
Vinod Bhupathiraju
Development Senior at a financial services firm
When we need clarifications, we contact our account manager, and they arrange demos. Overall, I would rate the...
Read full review of JFrog Xray »
Anonymous User
DevSecOps Engineer at a tech services company
The support was great; we had to update a few components. Otherwise, it's really stable. On a scale of 1 to 10, I...
Read full review of JFrog Xray »
Anonymous User
Enterprise Cloud Operations Lead at a tech vendor
I have never interacted with customer support before since I have never had to. However, their documentation, which I...
Read full review of JFrog Artifactory »
Anonymous User
Senior Manager at a comms service provider
I have not used technical support.
Read full review of JFrog Xray »
Sharath SK
Senior Consultant at a pharma/biotech company
So far, we haven't needed to reach out to the technical support team of JFrog Container Registry. I find the...
Read full review of JFrog Container Registry »
Anonymous User
Software Engineer
I have not interacted with customer support yet.
Read full review of JFrog Artifactory »
Grachya Oganesyan
Sr. Systems Engineer at a financial services firm
JFrog Container Registry's tech support team is responsive.
Read full review of JFrog Container Registry »
Vinod Bhupathiraju
Development Senior at a financial services firm
I would rate their support for JFrog Artifactory as seven out of ten.
Read full review of JFrog Artifactory »
Anonymous User
Technical Solutions Engineer at a leisure / travel company
Customer support is brilliant.
Read full review of JFrog Artifactory »
Anonymous User
Co-Founder, CEO at a tech services company
I have not interacted with their support team, so I cannot comment on customer support.
Read full review of JFrog Artifactory »
Mike Dokunmu
Senior Cloud/DevOps Engineer
I have not personally contacted technical support. It was my manager who did in previous projects.
Read full review of JFrog Container Registry »

Review 1 of 24

ManishSaxena
Devops & Cloud Architect at a computer software company
In our company, the team I deal with, the delivery team, has never raised concerns regarding the support offered by...
Read full review of Snyk »
RumyTaulu
Owner at a tech vendor
I rate Snyk support eight out of 10.
Read full review of Snyk »
Jayashree Acharyya
Director at a consumer goods company
The solution’s technical support team was involved during the architecture integration. We got their support, but I...
Read full review of Snyk »
Diego Moreo
Software Quality Coordinator at a retailer
I don't know about the support or customer service details. It's another team's responsibility.
Read full review of Snyk »
Boris-Vishnevsky
CTO at a consultancy
The solution's technical support is quite good. We have a model of Alliance partnerships. We have well defined and...
Read full review of Snyk »
UmarQureshi
Security Lead at a retailer
Our experience with their customer support wasn't the best. My opinion is that they need to develop their customer...
Read full review of Snyk »
PavanKumar17
Senior Testing Engineer at a computer software company
We contacted them for support. They were responsive, and they responded quickly.
Read full review of Snyk »
meetharoon
CEO at a computer software company
Our organization maintains a good relationship with Snyk's customer support team. Despite potential variations in...
Read full review of Snyk »
Eryk Lawyd
Tech Lead DevSecOps at a financial services firm
I contact customer support at least once a month, not because we are facing issues, but to give technical reports as...
Read full review of Snyk »
AyubShaik
DevOps Engineer at a tech services company
I haven't faced any issues that I can take to them. So, all the documents Snyk provides have solutions to the...
Read full review of Snyk »
ZvikaRonen
Chief Technology Officer at a tech company
I have not used the support from Snyk. However, customers are sharing their experiences, and they have said the...
Read full review of Snyk »
Boris-Vishnevsky
CTO at a consultancy
I worked with their professional services organization. I did not have a chance to go to support, so I cannot comment...
Read full review of Snyk »
Sean McElroy
CISO at a tech vendor
Snyk's technical support is middle of the road. I would rate it a six (out of 10). They are friendly and try to be...
Read full review of Snyk »
Anonymous User
Head of Sales at a tech services company
I rate the technical support a ten out of ten.
Read full review of Snyk »
RomanZelenko
Works
Our enterprise success manager from Snyk has open discussions with us. We have been with Snyk at meetings and...
Read full review of Snyk »
Anonymous User
VP Enterprise Architecture and Solutioning at a financial services firm
The solution's technical support is okay. I rate the technical support an eight out of ten.
Read full review of Snyk »
Anonymous User
Director of Architecture at a tech vendor
The customer success team is a solid team. I liked their approach from the very beginning and after signing the...
Read full review of Snyk »
Anonymous User
Application Security Engineer at a tech services company
Their technical support is pretty good. We have a customer success manager. His name is Eliran and he's really nice....
Read full review of Snyk »
Jorge-Herran
Senior Devops at a tech vendor
The technical support is good. They are very helpful and also offered us a demo.
Read full review of Snyk »
Anonymous User
Security Analyst at a tech vendor
We have good communication with Snyk. They make us feel like a valued customer and provide us with a Customer Success...
Read full review of Snyk »
Anonymous User
VP of Engineering at a tech vendor
Snyk's technical support is very good. We haven't used it much. I've engaged with customer success and some of the...
Read full review of Snyk »
Anonymous User
Security Solutions Architect at a tech services company
I have not contacted technical support.
Read full review of Snyk »
Anonymous User
Security Consultant at a consultancy
I had to work with them initially during the integration phase. Their support was okay. It was not that good, but it...
Read full review of Snyk »
Anonymous User
Cloud Security Engineer at a manufacturing company
Tech support is good. They are reliable and available. Some of the teams are using Snyk and they are not complaining...
Read full review of Snyk »
Anonymous User
Principal Software Engineer at a healthcare company
There are good resources to answer questions when we have issues.
Read full review of Snyk »
Anonymous User
Senior Manager, Product & Application Security at a computer software company
The technical support is really good. They are very quick. They take care of you. If there is an issue, they will try...
Read full review of Snyk »
Cameron Gagnon
Security Software Engineer at a tech company
They've been willing to help at every step of the way. I've been able to work directly with the engineers who...
Read full review of Snyk »
Reviewer636936
Information Security Engineer at a financial services firm
The people with whom I'm connected are really good. If I have issues, they will quickly jump on a call and I will...
Read full review of Snyk »
Anonymous User
Manager, Information Security Architecture at a consultancy
The only technical support that we have received has been through our account team, and it's been fantastic. I...
Read full review of Snyk »
Anonymous User
Information Security Strategy at a insurance company
We have contacted Snyk's technical support regarding several issues, and they have resolved them successfully. Snyk's...
Read full review of Snyk »

Review 1 of 30

Technical Support

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