Compare JFrog vs Sonatype

JFrog

Based on 34 reviews.

Sonatype

Based on 68 reviews.

Latest Research

Buyer's Guide

JFrog Xray vs. Sonatype Lifecycle

December 2025

Sonatype Lifecycle vs. JFrog Xray

Updated: December 2025

Buyer's Guide

JFrog Artifactory vs. Sonatype Nexus Repository

December 2025

Sonatype Nexus Repository vs. JFrog Artifactory

Updated: December 2025

Buyer's Guide

JFrog DevOps Cloud Platform vs. Sonatype Lifecycle

December 2025

Sonatype Lifecycle vs. JFrog DevOps Cloud Platform

Updated: December 2025

Buyer's Guide

JFrog Xray vs. Sonatype Lifecycle

December 2025

JFrog Xray vs. Sonatype Lifecycle

Updated: December 2025

Buyer's Guide

JFrog Artifactory vs. Sonatype Nexus Repository

December 2025

JFrog Artifactory vs. Sonatype Nexus Repository

Updated: December 2025

Buyer's Guide

JFrog Xray vs. Sonatype Repository Firewall

December 2025

JFrog Xray vs. Sonatype Repository Firewall

Updated: December 2025

Sample Customers

JFrog Artifactory

Oracle, Cisco, Cars.com, Riot Games, Google, CA Technologies

JFrog Xray

google, amazon, cisco, netflix, oracle, vmware, facebook

Sonatype Nexus Repository

Goldman Sachs, Toyota, Disney, Deutsche Bank

Sonatype Lifecycle

Genome.One, Blackboard, Crediterform, Crosskey, Intuit, Progress Software, Qualys, Liberty Mutual Insurance

Sonatype Repository Firewall

EDF, Tomitribe, Crosskey, Blackboard, Travel audience

Popular Solutions

JFrog Artifactory

9 reviews

JFrog Xray

4 reviews

JFrog Container Registry

5 reviews

Sonatype Lifecycle

5 reviews

Sonatype Nexus Repository

1 reviews

Sonatype Repository Firewall

1 reviews

Top Industries

Financial Services Firm

20%

Manufacturing Company

12%

Computer Software Company

11%

Comms Service Provider

Financial Services Firm

23%

Computer Software Company

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anand Nanwana
DevOps Engineer at a tech services company
I work with JFrog Xray. I use JFrog as an Artifactory registry and package registry. In JFrog Xray, there are many...
Read full review of JFrog Xray »
Fredierick Saladas
DevOps Lead at a financial services firm
Our primary use case for the solution is to manage and streamline our project workflows. We operate in a fast-paced...
Read full review of JFrog DevOps Cloud Platform »
Sharath SK
Senior Consultant at a pharma/biotech company
My usual use cases of JFrog Container Registry involve containerizing all our applications and storing the generated...
Read full review of JFrog Container Registry »
Anonymous User
Vice President at a financial services firm
My main use case for JFrog Artifactory involves integrations such as Amazon RDS, Amazon EBS, and CloudWatch, which...
Read full review of JFrog Artifactory »
Steve Buttler
DevOps Lead at a tech company
We are using Shippable to automate our CI/CD, so we (and our developers) can focus on our core business.
Read full review of JFrog Pipeline »

Review 1 of 5

@RahulVerma
Presales Engineer at a outsourcing company
My main use case for Sonatype Lifecycle is open-source scanning for SCA. We pair it with Fortify (our SAST/DAST...
Read full review of Sonatype Lifecycle »
Jay-Kim
CEO at a tech services company
Many companies, including ours, use Nexus Repository due to concerns about malware and critical vulnerabilities....
Read full review of Sonatype Repository Firewall »
Thien Phan
Platform Engineer at a financial services firm
I am using the Sonatype Nexus Repository and it's working well with the corporation. I have not purchased the...
Read full review of Sonatype Nexus Repository »
AbhilashJain
DevOps engineer at a tech vendor
Whenever we have builds, we upload our builds or artifacts to Sonatype Container. This is the basic purpose. Sonatype...
Read full review of Sonatype Container »

Review 1 of 4

Customer Service

Josh Bearden
Senior Solutions Architect at a outsourcing company
I rate JFrog customer support nine out of ten. We met with JFrog on multiple occasions. They brought their engineers...
Read full review of JFrog Artifactory »
Anand Nanwana
DevOps Engineer at a tech services company
I didn't interact with the customer services of JFrog Xray because my admin person handles everything.
Read full review of JFrog Xray »
Omer Mizrahi
DevOps Engineer at a comms service provider
The technical support is an eight out of 10.
Read full review of JFrog Artifactory »
Mokshi Pandita
DevOps Engineer at a construction company
JFrog Xray's technical support was always helpful.
Read full review of JFrog Xray »
Balasubramani Murugesan
DevOps Engineer at a tech services company
I have contacted their technical support team a few times due to serious issues. They have a professional service...
Read full review of JFrog DevOps Cloud Platform »
SachinShelar
Manager, Account Services Delivery at a media company
My overall experience with JFrog Artifactory's customer support has been good for standard issues with reasonable...
Read full review of JFrog Artifactory »
Narendra-Singh
SR IT administrator at a tech services company
I have not used the support from the vendor.
Read full review of JFrog Xray »
Sai Pradeep Koneti
DevOps Engineer Intern at a university
JFrog Xray's technical support was really helpful, and they reached out to me quite fast.
Read full review of JFrog Xray »
Deepan M
Senior DevOps Engineer at a computer software company
So far, I haven't had any issues that required me to contact their support. Most of the information is available on...
Read full review of JFrog Artifactory »
Aman Shukla
Consultant Specialist at a tech vendor
I did contact technical support about some issues I was facing and that went well.
Read full review of JFrog Artifactory »
Fredierick Saladas
DevOps Lead at a financial services firm
We have received timely assistance for most issues from the technical support team. However, there have been a few...
Read full review of JFrog DevOps Cloud Platform »
Matthew Iijima
Head of Infrastructure and DevOps at a manufacturing company
Based on what I've heard from my engineers who do call support, their technical support is an eight out of ten.
Read full review of JFrog Artifactory »
Muhammad Usman Khawar
Software Engineer (DevOps/ SRE) at a tech services company
The technical support’s response time could be improved.
Read full review of JFrog Container Registry »
Anonymous User
Technical Solutions Engineer at a leisure / travel company
Customer support is brilliant.
Read full review of JFrog Artifactory »
Sharath SK
Senior Consultant at a pharma/biotech company
So far, we haven't needed to reach out to the technical support team of JFrog Container Registry. I find the...
Read full review of JFrog Container Registry »
Anonymous User
Co-Founder, CEO at a tech services company
I have not interacted with their support team, so I cannot comment on customer support.
Read full review of JFrog Artifactory »
Anonymous User
Enterprise Cloud Operations Lead at a tech vendor
I have never interacted with customer support before since I have never had to. However, their documentation, which I...
Read full review of JFrog Artifactory »
Anonymous User
Senior Manager at a comms service provider
I have not used technical support.
Read full review of JFrog Xray »
Anonymous User
DevSecOps Engineer at a tech services company
The support was great; we had to update a few components. Otherwise, it's really stable. On a scale of 1 to 10, I...
Read full review of JFrog Xray »
Anonymous User
Software Engineer
I have not interacted with customer support yet.
Read full review of JFrog Artifactory »
Mike Dokunmu
Senior Cloud/DevOps Engineer
I have not personally contacted technical support. It was my manager who did in previous projects.
Read full review of JFrog Container Registry »
Grachya Oganesyan
Sr. Systems Engineer at a financial services firm
JFrog Container Registry's tech support team is responsive.
Read full review of JFrog Container Registry »
Vinod Bhupathiraju
Development Senior at a financial services firm
I would rate their support for JFrog Artifactory as seven out of ten.
Read full review of JFrog Artifactory »
Vinod Bhupathiraju
Development Senior at a financial services firm
When we need clarifications, we contact our account manager, and they arrange demos. Overall, I would rate the...
Read full review of JFrog Xray »

Review 1 of 24

Axel Niering
Software Architect Sales Systems at a tech services company
The customer service and support are good because if there are some problems, we can open a ticket there. And...
Read full review of Sonatype Nexus Repository »
Ashish Shukla
Global Treasurer at a tech services company
I think we posted one or two queries on the development side, but the response was not that great. This may be due to...
Read full review of Sonatype Repository Firewall »
Axel Niering
Software Architect Sales Systems at a tech services company
We have always had quick responses to questions we had, and they have always been very helpful. The people involved...
Read full review of Sonatype Lifecycle »
Maurizio Garofalo
Senior manager at a consultancy
We've contacted support in the past during the integration of Fortify. Support is quite proactive. We have periodical...
Read full review of Sonatype Lifecycle »
CuneytGurses
DevOps Engineer at a tech services company
While it's true that there is no explicit support for various license types, the summer type seems to be highly...
Read full review of Sonatype Nexus Repository »
Finto Thomas
Information Security Program Preparer / Architect at a educational organization
The technical support is good because we have a success manager allocated to us. So we usually go to the success...
Read full review of Sonatype Lifecycle »
Amal Alshehri
Sr cyber analyst at a energy/utilities company
I am very satisfied with their support. They are very nice people, and they are very helpful. I would rate their...
Read full review of Sonatype Lifecycle »
Sebastian Lawrence
Solutions Delivery Lead at a financial services firm
The technical support is fantastic. The few times when we have asked for help, their answers were immediate and to...
Read full review of Sonatype Lifecycle »
Russell Webster
VP and Sr. Manager at a financial services firm
Tech support is really available and very helpful.
Read full review of Sonatype Lifecycle »
Ryan Carrie
Security Analyst at a computer software company
The technical support is fantastic. I reached out with a suspected false negative and had a response within hours,...
Read full review of Sonatype Lifecycle »
Anonymous User
Lead Member Of Technical Staff at a tech vendor
The customer support could be improved. Their response time is quite slow and it can take a long time to deploy new...
Read full review of Sonatype Lifecycle »
Anonymous User
Product Owner Secure Coding at a financial services firm
I have contacted them, and I would rate them a seven out of 10. Like every big company that you contact for support,...
Read full review of Sonatype Lifecycle »
Anonymous User
Java Development Manager at a government
Technical support has been really prompt.
Read full review of Sonatype Lifecycle »
Yogesh Shetty
Senior Information Technology Specialist at a financial services firm
I talk to Camden from Sydney, and he's been helpful. I've never had any issues with him. Amar has been a very good...
Read full review of Sonatype Nexus Repository »
Carlos Leão
Analista De Sistemas at a tech services company
We use Sonatype Lifecycle in its open-source software edition, so we do not have experience with their customer...
Read full review of Sonatype Lifecycle »
Anonymous User
Technical Consultant at a computer software company
I rate the technical support from Sonatype Nexus Lifecycle a six out of ten.
Read full review of Sonatype Lifecycle »
Christophe Arnaud
Engineering Manager at a tech vendor
Technical support is very efficient. All the answers are provided very efficiently and very quickly. I have the...
Read full review of Sonatype Nexus Repository »
Michael Esmeraldo
Sr. Enterprise Architect at a insurance company
We talk with John Burke, our rep at Sonatype. He was originally our sales rep and now he's their regional sales...
Read full review of Sonatype Lifecycle »
Shubham Shrivastava
Engineering Tools and Platform Manager at a comms service provider
My team works more closely with them, but I do get feedback from them. I have worked with their architect, Sola,...
Read full review of Sonatype Lifecycle »
ColinStandish
Project Manager at a recreational facilities/services company
Technical support is not perfect, but quite good. On a scale of one to ten, it's a seven or eight. They're generally...
Read full review of Sonatype Nexus Repository »
Anonymous User
Enterprise Application Security Analyst at a comms service provider
Their tech support is pretty good. I only know of one or two instances where the gentleman in our company who does...
Read full review of Sonatype Lifecycle »
Andy Cox
Product Strategy Group Director at a tech services company
The technical support is generally good. A couple of years ago there were some things that had been logged and that...
Read full review of Sonatype Lifecycle »
Austin Bradley
Enterprise Infrastrcture Architect at a tech services company
Technical support has been great. I've never had any problems. When I do have an issue, sometimes I'll email Derek or...
Read full review of Sonatype Lifecycle »
Anonymous User
Architect at a consultancy
Sonatype's technical support is excellent: Very fast response time, they're very knowledgeable. They know exactly...
Read full review of Sonatype Nexus Repository »
Goutham Kumar
Principal DevSecOPs at a computer software company
The technical support is good. I would rate them as eight out of ten. They are helpful when we raise any tickets.
Read full review of Sonatype Lifecycle »
Amal Alshehri
Sr cyber analyst at a energy/utilities company
I am very satisfied with their support. They are very nice people, and they are very helpful. I would rate their...
Read full review of Sonatype Lifecycle »
Anonymous User
Security DevOps Engineer at a legal firm
The technical support is adequate, but I did experience a frustrating issue once. They could benefit from a dedicated...
Read full review of Sonatype Lifecycle »
Anonymous User
Senior Architect at a insurance company
Overall, tech support is good. When submitting a support ticket, I've seen other vendors basically regurgitate what...
Read full review of Sonatype Lifecycle »
Bernard Parinas
Co-Founder at a tech services company
The technical support team takes time to respond and depends on the nature of the request. We have to keep contacting...
Read full review of Sonatype Nexus Repository »
Anonymous User
Section Chief at a government
We've just been using Sonatype Nexus Lifecycle, so we can't evaluate its technical support for now.
Read full review of Sonatype Lifecycle »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.