Compare JFrog vs Veracode

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Popular Solutions

JFrog Artifactory

10 reviews

JFrog Xray

3 reviews

JFrog Container Registry

5 reviews

Veracode

29 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

20%

Manufacturing Company

12%

Computer Software Company

10%

Comms Service Provider

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

11%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anand Nanwana
DevOps Engineer at Syvora
I work with JFrog Xray. I use JFrog as an Artifactory registry and package registry. In JFrog Xray, there are many...
Read full review of JFrog Xray »
Fredierick Saladas
DevOps Lead at Standard Chartered Bank
Our primary use case for the solution is to manage and streamline our project workflows. We operate in a fast-paced...
Read full review of JFrog DevOps Cloud Platform »
Sharath SK
Senior Consultant at Mettler-Toledo International Inc.
My usual use cases of JFrog Container Registry involve containerizing all our applications and storing the generated...
Read full review of JFrog Container Registry »
Anonymous User
Vice President at a financial services firm
My main use case for JFrog Artifactory involves integrations such as Amazon RDS, Amazon EBS, and CloudWatch, which...
Read full review of JFrog Artifactory »
Steve Buttler
DevOps Lead at a tech company
We are using Shippable to automate our CI/CD, so we (and our developers) can focus on our core business.
Read full review of JFrog Pipeline »

Review 1 of 5

VinothKumar5
Head for Application Security at Hexaware Technologies Limited
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Balasubramani Murugesan
DevOps Engineer at a tech services company
I have contacted their technical support team a few times due to serious issues. They have a professional service...
Read full review of JFrog DevOps Cloud Platform »
Fredierick Saladas
DevOps Lead at Standard Chartered Bank
We have received timely assistance for most issues from the technical support team. However, there have been a few...
Read full review of JFrog DevOps Cloud Platform »
Aman Shukla
Consultant Specialist at Birlasoft IndiaLtd.
I did contact technical support about some issues I was facing and that went well.
Read full review of JFrog Artifactory »
Sanooj Mananot
CEo at CloudPositive
I have not interacted with their support team, so I cannot comment on customer support.
Read full review of JFrog Artifactory »
Josh Bearden
Senior Solutions Architect at a outsourcing company
I rate JFrog customer support nine out of ten. We met with JFrog on multiple occasions. They brought their engineers...
Read full review of JFrog Artifactory »
Matthew Iijima
Head of Infrastructure and DevOps at a manufacturing company
Based on what I've heard from my engineers who do call support, their technical support is an eight out of ten.
Read full review of JFrog Artifactory »
Anand Nanwana
DevOps Engineer at Syvora
I didn't interact with the customer services of JFrog Xray because my admin person handles everything.
Read full review of JFrog Xray »
Mokshi Pandita
DevOps Engineer at Rambøll Danmark A/S
JFrog Xray's technical support was always helpful.
Read full review of JFrog Xray »
Omer Mizrahi
DevOps Engineer at a comms service provider
The technical support is an eight out of 10.
Read full review of JFrog Artifactory »
Sai Pradeep Koneti
DevOps Engineer Intern at University of Nebraska at Omaha
JFrog Xray's technical support was really helpful, and they reached out to me quite fast.
Read full review of JFrog Xray »
Narendra-Singh
SR IT administrator at Cardinal Integrated Technologies Inc
I have not used the support from the vendor.
Read full review of JFrog Xray »
SachinShelar
Manager, Account Services Delivery at Softcell Technologies Limited
My overall experience with JFrog Artifactory's customer support has been good for standard issues with reasonable...
Read full review of JFrog Artifactory »
Muhammad Usman Khawar
Software Engineer (DevOps/ SRE) at Sensys LLC
The technical support’s response time could be improved.
Read full review of JFrog Container Registry »
Deepan M
Senior DevOps Engineer at a computer software company
So far, I haven't had any issues that required me to contact their support. Most of the information is available on...
Read full review of JFrog Artifactory »
Vinod Bhupathiraju
Development Senior at a financial services firm
When we need clarifications, we contact our account manager, and they arrange demos. Overall, I would rate the...
Read full review of JFrog Xray »
Anonymous User
Cloud Ops Lead at a tech vendor
I have never interacted with customer support before since I have never had to. However, their documentation, which I...
Read full review of JFrog Artifactory »
Vinod Bhupathiraju
Development Senior at a financial services firm
I would rate their support for JFrog Artifactory as seven out of ten.
Read full review of JFrog Artifactory »
Anonymous User
Software Engineer
I have not interacted with customer support yet.
Read full review of JFrog Artifactory »
Anonymous User
DevSecOps Engineer at a tech services company
The support was great; we had to update a few components. Otherwise, it's really stable. On a scale of 1 to 10, I...
Read full review of JFrog Xray »
Grachya Oganesyan
Sr. Systems Engineer at The TCW Group
JFrog Container Registry's tech support team is responsive.
Read full review of JFrog Container Registry »
Anonymous User
Site Reliability Engineer at a tech vendor
Customer support for JFrog Artifactory is very good.
Read full review of JFrog Artifactory »
Anonymous User
Senior Manager at a comms service provider
I have not used technical support.
Read full review of JFrog Xray »
Sharath SK
Senior Consultant at Mettler-Toledo International Inc.
So far, we haven't needed to reach out to the technical support team of JFrog Container Registry. I find the...
Read full review of JFrog Container Registry »
Mike Dokunmu
Senior Cloud/DevOps Engineer
I have not personally contacted technical support. It was my manager who did in previous projects.
Read full review of JFrog Container Registry »
Anonymous User
Technical Solutions Engineer at a leisure / travel company
Customer support is brilliant.
Read full review of JFrog Artifactory »

Review 1 of 25

Saket Pandey
Product Manager at a hospitality company
The technical support team is knowledgeable. In the initial stages, when our team lacked the technical capability to...
Read full review of Veracode »
Shiva Prasad Reddy
Program Analyst at a tech services company
Their support team needs to respond in less time. It takes a lot of time for them to respond. When we reach out, we...
Read full review of Veracode »
EricOlson1
Application Security Program Manager at a tech services company
I'm happy with Veracode's support. We're getting the help we need. I meet with them weekly, and they answer our...
Read full review of Veracode »
Vikas Agrawal
DevOps Lead at HealthEdge Software, Inc.
We connected with Veracode's support a couple of times, and we got a different answer each time.
Read full review of Veracode »
Avdhesh Bhardwaj
VP, DevSecOps Engineer at Truist
The product's support is good.
Read full review of Veracode »
Vladimir Shilov
DevSecOps at Ciklum ApS
The solution's technical support helped us solve different problems related to Veracode, including some of its use...
Read full review of Veracode »
David-Robertson
Director Enterprise Architecture at Exeter Finance Corp.
I rate Veracode's support engineers eight and their frontline support four. Their engineers are typically good and...
Read full review of Veracode »
Everton Yoshitani
VP of Engineering at Resola Inc
I rate Veracode support 8 out of 10.
Read full review of Veracode »
Deepak Naik
Chief Security Officer at Digite
I rate Veracode support eight out of 10. They are quite good at responding to issues.
Read full review of Veracode »
Anonymous User
Solution Architect at a tech vendor
The technical support is helpful, but they operate on their own schedule, so in certain instances, we have to endure...
Read full review of Veracode »
Gangadhar Reddy
System Engineer at a tech vendor
We only had to use the technical support once and it was fine.
Read full review of Veracode »
Rajeev B.
Security Analyst at a insurance company
Whenever there is a flaw that we cannot understand, we have something called Veracode consultation. We raise a ticket...
Read full review of Veracode »
AlejandroMosso
Senior Solutions Architect at IDS Comercial
I haven't interacted with support. However, it's got good support. They respond very quickly since security is...
Read full review of Veracode »
DavidJellison
Senior Director, Quality Engineering at a tech services company
Technical support was difficult at times due to off-shore support that seemed to be reading from a script and not...
Read full review of Veracode »
ShubhamSharma5
Senior Consultant at Material Vision
We have not used their support extensively, but when we were choosing Veracode, I felt that they have a very good...
Read full review of Veracode »
Anonymous User
Vice President QE Practice at a computer software company
The solution's technical support is good.
Read full review of Veracode »
Oleksandr Klymenko
Development Manager at a computer software company
I am very pleased with the Veracode support because so far, there were no issues where they were not able to help us....
Read full review of Veracode »
Andrei Kriukov
Application Security Specialist at Herrenknecht
I have communicated with the technical support of Veracode a couple of times, and this was a really great experience...
Read full review of Veracode »
Anonymous User
Automation Practice Leader at a financial services firm
The technical support is good. Whenever we have any vulnerability issues, we can easily contact them and then have a...
Read full review of Veracode »
OleksandrKlymenko
Sr. Development Manager at RWS Holdings PLC
I rate Veracode support eight out of 10. We had to contact support several times in the early years about a licensing...
Read full review of Veracode »
Reviewer339593
Cybersecurity Executive at a computer software company
There are some great, positive things about Veracode and the relationship they try to form with the clients....
Read full review of Veracode »
Anonymous User
Senior Software Developer at a pharma/biotech company
When the person I referenced earlier needed help, it seemed like he was able to get the help he needed — they were...
Read full review of Veracode Security Labs »
Pradeep Honaganahalli Basavaraju
ML engineer at a consultancy
I've personally interacted with the customer service and support recently for a few issues, and their support is...
Read full review of Veracode »
Evan Christoe
AVP, IS Manager at a financial services firm
Technical support is highly competent.
Read full review of Veracode »
Anonymous User
Sr. VP Engineering at a computer software company
We bought their premier service package and that allows us to have access to their consultants, their customer...
Read full review of Veracode »
Anonymous User
CyberSec professional at a manufacturing company
Technical support needs to improve its response times and the details of its responses.
Read full review of Veracode »
Anonymous User
Chief Technology Officer at a tech services company
Service and support is always helpful and knowledgeable. Turnover seems to be an issue. We are frequently being...
Read full review of Veracode Security Labs »
Anonymous User
Senior Security Consultant at a retailer
Customer Service: 8/10 Technical Support: 8/10
Read full review of Veracode »
Anonymous User
Cyber Security Engineer at a consumer goods company
Technical support is great. The folks that I have interacted with, from services all the way through to the...
Read full review of Veracode »
Anonymous User
Senior Information Security Program Manager at a financial services firm
We do have ongoing technical support. We use them more as a backstop. My team handles most of the calls and issues...
Read full review of Veracode »

Review 1 of 30

Technical Support

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