Compare JFrog vs Veracode

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Popular Solutions

JFrog Xray

4 reviews

JFrog Artifactory

3 reviews

JFrog Container Registry

6 reviews

Veracode

40 reviews

Veracode Security Labs

0 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

12%

Manufacturing Company

12%

Government

Financial Services Firm

17%

Computer Software Company

15%

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anand Nanwana
DevOps Engineer at Syvora
I work with JFrog Xray. I use JFrog as an Artifactory registry and package registry. In JFrog Xray, there are many...
Read full review of JFrog Xray »
Fredierick Saladas
DevOps Lead at Standard Chartered Bank
Our primary use case for the solution is to manage and streamline our project workflows. We operate in a fast-paced...
Read full review of JFrog DevOps Cloud Platform »
Sharath SK
Senior Consultant at Mettler-Toledo International Inc.
My usual use cases of JFrog Container Registry involve containerizing all our applications and storing the generated...
Read full review of JFrog Container Registry »
Vinod Bhupathiraju
Development Senior at a financial services firm
JFrog Artifactory is designed for software management. We used it for storing all assets and packages that were...
Read full review of JFrog Artifactory »
Steve Buttler
DevOps Lead at a tech company
We are using Shippable to automate our CI/CD, so we (and our developers) can focus on our core business.
Read full review of JFrog Pipeline »

Review 1 of 5

Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »
AjayKumar10
Senior Tech Lead at Incebo
My primary use case is secure programming with C++. This product assists with basic security awareness for computer...
Read full review of Veracode Security Labs »

Review 1 of 2

Customer Service

Sai Pradeep Koneti
DevOps Engineer Intern at University of Nebraska at Omaha
JFrog Xray's technical support was really helpful, and they reached out to me quite fast.
Read full review of JFrog Xray »
Narendra-Singh
SR IT administrator at Cardinal Integrated Technologies Inc
I have not used the support from the vendor.
Read full review of JFrog Xray »
Muhammad Usman Khawar
Software Engineer (DevOps/ SRE) at Sensys LLC
The technical support’s response time could be improved.
Read full review of JFrog Container Registry »
Anand Nanwana
DevOps Engineer at Syvora
I didn't interact with the customer services of JFrog Xray because my admin person handles everything.
Read full review of JFrog Xray »
Aman Shukla
Consultant Specialist at Birlasoft IndiaLtd.
I did contact technical support about some issues I was facing and that went well.
Read full review of JFrog Artifactory »
Matthew Iijima
Head of Infrastructure and DevOps at a manufacturing company
Based on what I've heard from my engineers who do call support, their technical support is an eight out of ten.
Read full review of JFrog Artifactory »
Balasubramani Murugesan
DevOps Engineer at a tech services company
I have contacted their technical support team a few times due to serious issues. They have a professional service...
Read full review of JFrog DevOps Cloud Platform »
Omer Mizrahi
DevOps Engineer at a comms service provider
The technical support is an eight out of 10.
Read full review of JFrog Artifactory »
Deepan M
Senior DevOps Engineer at a computer software company
So far, I haven't had any issues that required me to contact their support. Most of the information is available on...
Read full review of JFrog Artifactory »
Josh Bearden
Senior Solutions Architect at a outsourcing company
I rate JFrog customer support nine out of ten. We met with JFrog on multiple occasions. They brought their engineers...
Read full review of JFrog Artifactory »
Mokshi Pandita
DevOps Engineer at Rambøll Danmark A/S
JFrog Xray's technical support was always helpful.
Read full review of JFrog Xray »
Fredierick Saladas
DevOps Lead at Standard Chartered Bank
We have received timely assistance for most issues from the technical support team. However, there have been a few...
Read full review of JFrog DevOps Cloud Platform »
Grachya Oganesyan
Sr. Systems Engineer at The TCW Group
JFrog Container Registry's tech support team is responsive.
Read full review of JFrog Container Registry »
Vinod Bhupathiraju
Development Senior at a financial services firm
I would rate their support for JFrog Artifactory as seven out of ten.
Read full review of JFrog Artifactory »
Anonymous User
DevSecOps Engineer at a tech services company
The support was great; we had to update a few components. Otherwise, it's really stable. On a scale of 1 to 10, I...
Read full review of JFrog Xray »
Vinod Bhupathiraju
Development Senior at a financial services firm
When we need clarifications, we contact our account manager, and they arrange demos. Overall, I would rate the...
Read full review of JFrog Xray »
Sharath SK
Senior Consultant at Mettler-Toledo International Inc.
So far, we haven't needed to reach out to the technical support team of JFrog Container Registry. I find the...
Read full review of JFrog Container Registry »
Anonymous User
Senior Manager at a comms service provider
I have not used technical support.
Read full review of JFrog Xray »
Mike Dokunmu
Senior Cloud/DevOps Engineer
I have not personally contacted technical support. It was my manager who did in previous projects.
Read full review of JFrog Container Registry »

Review 1 of 19

Vikas Agrawal
DevOps Lead at HealthEdge Software, Inc.
We connected with Veracode's support a couple of times, and we got a different answer each time.
Read full review of Veracode »
Peter Westin
Backend Engineer at a tech company
I give their technical support a very high grade. I was in contact with them with an inquiry I had, and there was a...
Read full review of Veracode »
Sajal Sharma
Test Analyst - Security at Net solutions India Pvt.
Each time I raise a ticket regarding something, they are very quick about the responses and get connected instantly,...
Read full review of Veracode »
Satheesh Bojedla
Senior engineer at a financial services firm
I contacted the solution's technical support during the automation part, and it went well, after which I never faced...
Read full review of Veracode »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
The technical support response time is slow.
Read full review of Veracode »
EricOlson1
Application Security Program Manager at a tech services company
I'm happy with Veracode's support. We're getting the help we need. I meet with them weekly, and they answer our...
Read full review of Veracode »
Nathan S
VP of Product at a healthcare company
I have not used the support from Veracode Static Analysis.
Read full review of Veracode »
Oscar Narvaez
COE Head at a tech services company
I rate Veracode support nine out of 10. We get support from the resellers and direct support from Veracode analysts....
Read full review of Veracode »
Daniel Krivda
DevOps Engineer at a insurance company
I worked with the technical support to integrate some things. One of our private cloud providers only had old...
Read full review of Veracode »
Kv Rao
Site Leader (India) at Industrial Scientific
I have seen an upward rating of eight or more out of ten. They are very responsive and quick to help with queries...
Read full review of Veracode »
Chris Sawyer
Full Stack Engineer at TCDRS
Their technical support is pretty good. It depends on who you get. As I mentioned, sometimes it's hard to get an...
Read full review of Veracode »
Jan Pašek
Tech Lead at a financial services firm
I have only one experience with Veracode support, but it was very positive. I used the schedule consultation feature...
Read full review of Veracode »
Anonymous User
Senior Software Developer at a pharma/biotech company
We didn't use their technical support.
Read full review of Veracode »
Anonymous User
Junior Developer Intern at a insurance company
I found Veracode Support extraordinary. I've been having an issue for the past month, and the team reached out to me...
Read full review of Veracode »
Anonymous User
Director Security and Risk OMNI Cloud Operations at a tech vendor
Tech support is very effective. We can do online requests for read-outs with their tech support - but the more common...
Read full review of Veracode »
Justin Swanson
Manager of Application Development and Integrations at a university
I rate Veracode support two out of 10. When I raise issues, I expect support to bend over backward and be grateful...
Read full review of Veracode »
Anonymous User
Systems Architect at a tech vendor
Initially, I had some questions back and forth and I was able to get everything resolved, mostly via email. Overall,...
Read full review of Veracode »
Anonymous User
Head Of Information Security at a media company
Their support was really good. I would give them a B+ and maybe an A-. The only thing that's really taking support...
Read full review of Veracode »
Anonymous User
DevSecOps Engineer at a tech services company
The technical support team provides immediate responses. We can resolve multiple issues during the calls. They...
Read full review of Veracode »
ShubhamSharma5
Senior Consultant at Material Vision
We have not used their support extensively, but when we were choosing Veracode, I felt that they have a very good...
Read full review of Veracode »
Hemanth Jayakumar
Sr Director at a non-profit
Technical support team is quite good. However, if we're talking in terms of how Veracode recognizes clients and deals...
Read full review of Veracode »
Anonymous User
Assistant Vice President of Programming and Development at a financial services firm
We have rarely needed to use tech support, and when we have it has performed as expected.
Read full review of Veracode »
Pradeep Honaganahalli Basavaraju
ML engineer at a consultancy
I've personally interacted with the customer service and support recently for a few issues, and their support is...
Read full review of Veracode »
ShubhamMittal
Data Research Analyst & Business Development at DIS Research
The support team could be more responsive, and the dependency of users on the support team is too high and should be...
Read full review of Veracode »
Kaushil Ambatkar
Cyber Security Consultant at a computer software company
Dennis from Veracode helped us right from the deployment. If there was any critical task, he used to help us with...
Read full review of Veracode »
Gangadhar Reddy
System Engineer at a tech vendor
We only had to use the technical support once and it was fine.
Read full review of Veracode »
Anonymous User
Information Security Lead Analyst at a consumer goods company
They're awesome. Their timeliness is acceptable, but their expertise is phenomenal.
Read full review of Veracode »
Anonymous User
Software Developer/Architect at a insurance company
We didn't use the technical support, so I can't comment on this question.
Read full review of Veracode »
OleksandrKlymenko
Sr. Development Manager at RWS Holdings PLC
I rate Veracode support eight out of 10. We had to contact support several times in the early years about a licensing...
Read full review of Veracode »
Michael Calabrese
Vice President of Engineering at Avant Assessment
The one time I had to use their technical support for the bug where a code check dies, I found them a little...
Read full review of Veracode »

Review 1 of 30

Technical Support

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