Compare JFrog vs Veracode

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Popular Solutions

JFrog Artifactory

9 reviews

JFrog Xray

4 reviews

JFrog Container Registry

5 reviews

Veracode

30 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

20%

Manufacturing Company

12%

Computer Software Company

11%

Comms Service Provider

Financial Services Firm

18%

Computer Software Company

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anand Nanwana
DevOps Engineer at a tech services company
I work with JFrog Xray. I use JFrog as an Artifactory registry and package registry. In JFrog Xray, there are many...
Read full review of JFrog Xray »
Fredierick Saladas
DevOps Lead at a financial services firm
Our primary use case for the solution is to manage and streamline our project workflows. We operate in a fast-paced...
Read full review of JFrog DevOps Cloud Platform »
Sharath SK
Senior Consultant at a pharma/biotech company
My usual use cases of JFrog Container Registry involve containerizing all our applications and storing the generated...
Read full review of JFrog Container Registry »
Anonymous User
Vice President at a financial services firm
My main use case for JFrog Artifactory involves integrations such as Amazon RDS, Amazon EBS, and CloudWatch, which...
Read full review of JFrog Artifactory »
Steve Buttler
DevOps Lead at a tech company
We are using Shippable to automate our CI/CD, so we (and our developers) can focus on our core business.
Read full review of JFrog Pipeline »

Review 1 of 5

VinothKumar5
Head for Application Security at a media company
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Narendra-Singh
SR IT administrator at a tech services company
I have not used the support from the vendor.
Read full review of JFrog Xray »
SachinShelar
Manager, Account Services Delivery at a media company
My overall experience with JFrog Artifactory's customer support has been good for standard issues with reasonable...
Read full review of JFrog Artifactory »
Fredierick Saladas
DevOps Lead at a financial services firm
We have received timely assistance for most issues from the technical support team. However, there have been a few...
Read full review of JFrog DevOps Cloud Platform »
Anand Nanwana
DevOps Engineer at a tech services company
I didn't interact with the customer services of JFrog Xray because my admin person handles everything.
Read full review of JFrog Xray »
Matthew Iijima
Head of Infrastructure and DevOps at a manufacturing company
Based on what I've heard from my engineers who do call support, their technical support is an eight out of ten.
Read full review of JFrog Artifactory »
Josh Bearden
Senior Solutions Architect at a outsourcing company
I rate JFrog customer support nine out of ten. We met with JFrog on multiple occasions. They brought their engineers...
Read full review of JFrog Artifactory »
Aman Shukla
Consultant Specialist at a tech vendor
I did contact technical support about some issues I was facing and that went well.
Read full review of JFrog Artifactory »
Mokshi Pandita
DevOps Engineer at a construction company
JFrog Xray's technical support was always helpful.
Read full review of JFrog Xray »
Omer Mizrahi
DevOps Engineer at a comms service provider
The technical support is an eight out of 10.
Read full review of JFrog Artifactory »
Sai Pradeep Koneti
DevOps Engineer Intern at a university
JFrog Xray's technical support was really helpful, and they reached out to me quite fast.
Read full review of JFrog Xray »
Muhammad Usman Khawar
Software Engineer (DevOps/ SRE) at a tech services company
The technical support’s response time could be improved.
Read full review of JFrog Container Registry »
Balasubramani Murugesan
DevOps Engineer at a tech services company
I have contacted their technical support team a few times due to serious issues. They have a professional service...
Read full review of JFrog DevOps Cloud Platform »
Deepan M
Senior DevOps Engineer at a computer software company
So far, I haven't had any issues that required me to contact their support. Most of the information is available on...
Read full review of JFrog Artifactory »
Anonymous User
DevSecOps Engineer at a tech services company
The support was great; we had to update a few components. Otherwise, it's really stable. On a scale of 1 to 10, I...
Read full review of JFrog Xray »
Vinod Bhupathiraju
Development Senior at a financial services firm
I would rate their support for JFrog Artifactory as seven out of ten.
Read full review of JFrog Artifactory »
Anonymous User
Enterprise Cloud Operations Lead at a tech vendor
I have never interacted with customer support before since I have never had to. However, their documentation, which I...
Read full review of JFrog Artifactory »
Grachya Oganesyan
Sr. Systems Engineer at a financial services firm
JFrog Container Registry's tech support team is responsive.
Read full review of JFrog Container Registry »
Anonymous User
Senior Manager at a comms service provider
I have not used technical support.
Read full review of JFrog Xray »
Mike Dokunmu
Senior Cloud/DevOps Engineer
I have not personally contacted technical support. It was my manager who did in previous projects.
Read full review of JFrog Container Registry »
Anonymous User
Technical Solutions Engineer at a leisure / travel company
Customer support is brilliant.
Read full review of JFrog Artifactory »
Anonymous User
Software Engineer
I have not interacted with customer support yet.
Read full review of JFrog Artifactory »
Sharath SK
Senior Consultant at a pharma/biotech company
So far, we haven't needed to reach out to the technical support team of JFrog Container Registry. I find the...
Read full review of JFrog Container Registry »
Vinod Bhupathiraju
Development Senior at a financial services firm
When we need clarifications, we contact our account manager, and they arrange demos. Overall, I would rate the...
Read full review of JFrog Xray »
Anonymous User
Co-Founder, CEO at a tech services company
I have not interacted with their support team, so I cannot comment on customer support.
Read full review of JFrog Artifactory »

Review 1 of 24

Zach Handzlik
Release Manager/Scrum Master at a tech company
Veracode's technical support is very responsive, and I've heard back within 24 hours regarding a couple of issues...
Read full review of Veracode »
Ujjwal Sachdeva
Data scientist at a financial services firm
Technical support has been very fast and efficient. The team helps us at every phase of the development cycle.
Read full review of Veracode »
Hassan Saleh
Managing Director at a manufacturing company
I rate Veracode support 10 out of 10. They're friendly and responsive.
Read full review of Veracode »
UmarQureshi
Security Lead at a retailer
The technical support is excellent. They have application security experts. If we have an issue within the platform,...
Read full review of Veracode »
Miodrag Zarev
Senior Software Engineer at a tech vendor
I rate Veracode support nine out of 10 in its current state, but given our problems in the past, I might rate it...
Read full review of Veracode »
Alex Fuglaar
Manager at a financial services firm
I've never needed to contact technical support.
Read full review of Veracode »
Brian Felker
Application Security Engineer at a tech services company
I rate Veracode support 7.5 out of 10. Overall, our technical support is decent. You have to find someone who works...
Read full review of Veracode »
Anonymous User
IT App Security Senior Analyst at a transportation company
Their support is pretty good.
Read full review of Veracode »
Anonymous User
Senior Software Developer at a insurance company
We have called them to mitigate some bots because the scan had some type of flaw. I called them and everything was...
Read full review of Veracode Security Labs »
OleksandrKlymenko
Sr. Development Manager at a translation and localization position
I rate Veracode support eight out of 10. We had to contact support several times in the early years about a licensing...
Read full review of Veracode »
Anonymous User
Manager at a government
I would rate Veracode's customer service or technical support as not great, probably a four out of ten. Anytime we...
Read full review of Veracode »
Gangadhar Reddy
System Engineer at a tech vendor
We only had to use the technical support once and it was fine.
Read full review of Veracode »
MukeshSaha
Associate Principal, Software Engineering at a tech vendor
Their support is good. I would rate them a ten out of ten.
Read full review of Veracode »
Anonymous User
Application Security Engineer at a financial services firm
The technical support has been quite helpful. I had a consultation yesterday and it was straightforward and...
Read full review of Veracode »
Anonymous User
Global Application Security at a pharma/biotech company
On a scale of one to 10, I would give it an eight.
Read full review of Veracode »
Suzan Nascimento
SVP Application Security at a financial services firm
The technical support is good. I like the fact that you can email Veracode support. You get a very fast response,...
Read full review of Veracode »
Anonymous User
Sr. Security Architect at a financial services firm
As mentioned in prior comments, Veracode is simply put our best vendor in terms of relationship, value-add, and...
Read full review of Veracode »
AldrineEinsteen
Enterprise Architect at a computer software company
We did previously reach out to technical support. When we had to set up all of the automation, we contacted them for...
Read full review of Veracode »
Reviewer64985
Principle Consultant at a tech services company
Their technical support is less than stellar. They have essentially two tiers: the technical support and the...
Read full review of Veracode »
Anonymous User
DevSecOps Engineer at a tech services company
The technical support team provides immediate responses. We can resolve multiple issues during the calls. They...
Read full review of Veracode »
Djean Bruno
Security Engineer at a tech vendor
The technical support is excellent.
Read full review of Veracode »
Anonymous User
Lead Security Architect at a comms service provider
The support that Veracode provides is really fabulous. They are very responsive. They provide you with a thorough...
Read full review of Veracode »
Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company
We receive guidance for fixing vulnerabilities in case something is new to us, or we are stuck from there. We can...
Read full review of Veracode »
Pradeep Honaganahalli Basavaraju
ML engineer at a consultancy
I've personally interacted with the customer service and support recently for a few issues, and their support is...
Read full review of Veracode »
Anonymous User
Senior Security Consultant at a retailer
Customer Service: 8/10 Technical Support: 8/10
Read full review of Veracode »
Anonymous User
Application & Product Security Manager at a insurance company
Good.
Read full review of Veracode »
Anonymous User
Senior Software Developer at a pharma/biotech company
When the person I referenced earlier needed help, it seemed like he was able to get the help he needed — they were...
Read full review of Veracode Security Labs »
Oleksandr Klymenko
Development Manager at a computer software company
I am very pleased with the Veracode support because so far, there were no issues where they were not able to help us....
Read full review of Veracode »
Anonymous User
DevSecOps Engineer at a tech services company
The customer support with Veracode is good, as I have interacted with their support team. I would rate the customer...
Read full review of Veracode »
AjayKumar10
Senior Tech Lead
I have not been in contact with technical support. The only issue that I had was something that I was able to solve...
Read full review of Veracode Security Labs »

Review 1 of 30

Technical Support

No Data Available

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