Compare Jitterbit vs Matillion

Jitterbit

Based on 44 reviews.

Matillion

Based on 29 reviews.

Latest Research

Buyer's Guide

Jitterbit Harmony vs. Matillion Data Productivity Cloud

June 2026

Matillion Data Productivity Cloud vs. Jitterbit Harmony

Updated: June 2026

Buyer's Guide

Jitterbit Harmony vs. Matillion Data Productivity Cloud

June 2026

Jitterbit Harmony vs. Matillion Data Productivity Cloud

Updated: June 2026

Sample Customers

Jitterbit Harmony

LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers

Matillion Data Productivity Cloud

Thrive Market, MarketBot, PWC, Axtria, Field Nation, GE, Superdry, Quantcast, Lightbox, EDF Energy, Finn Air, IPRO, Twist, Penn National Gaming Inc

Popular Solutions

Jitterbit Vinyl

0 reviews

Jitterbit Harmony

0 reviews

Matillion Data Productivity Cloud

3 reviews

Matillion BI [EOL]

0 reviews

Top Industries

Construction Company

13%

Financial Services Firm

12%

Outsourcing Company

12%

Comms Service Provider

Financial Services Firm

12%

Construction Company

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohamed Abd Kader
Head of Enterprise Architecture at Mantrac Group
We use Jitterbit to connect cloud solutions with our on-premises ERP system.
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Review 1 of 1

Jitendra Jena
Director Axtria - Ingenious Insights! at Axtria - Ingenious Insights
For the ETL, we are using Matillion Data Productivity Cloud. We have skilled resources for Matillion Data...
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Anonymous User
Commercial Management Accountant at a paper AND forest products

Read full review of Matillion BI [EOL] »

Review 1 of 2

Customer Service

Jon Pederson
CFO of the Markets Group at a media company
Tech support has been super-responsive. We've generally had a retainer agreement for consulting hours, so we get what...
Read full review of Jitterbit Vinyl »
Sean Harrop
Director of Application Development at Collette Travel Services
Zudy technical support has always been great. They are very quick to get back to us when we have questions, whether...
Read full review of Jitterbit Vinyl »
Anonymous User
General Manager at lipstream Financial
With limited engineering at our firm, we rely heavily on Zudy's team to help out when issues arise. 99% of the time,...
Read full review of Jitterbit Vinyl »
Anonymous User
Sr. Team Manager - Tour Manager Department at a leisure / travel company
I can tell you that I really appreciate Martin and Grant, the two guys who have been helping us in developing this....
Read full review of Jitterbit Vinyl »
Nivas Srinivasan
Principal Consultant at a retailer
Tech support comes back to us with good ideas. Their suggestions, at times, are very helpful for us in making...
Read full review of Jitterbit Vinyl »
Anonymous User
Founder at a tech services company
We did not use technical support.
Read full review of Jitterbit Harmony »
Anonymous User
Vice President Technology at Collette
The support from Zudy has been tremendous. The people that we have worked with (not just Tommy, Trish, and Charles),...
Read full review of Jitterbit Vinyl »
Jaquelyn Freeman
Finance Manager at a tech services company
I deal with a lot of people at VINYL. We have our consultants, a couple guys at VINYL, and we talk once a week. If...
Read full review of Jitterbit Vinyl »
ExecutiveDirector18
Executive Director of Management Process Automation at a healthcare company
Zudy's technical support has been spot on. Every time we've needed them, they've been able to deliver what we're...
Read full review of Jitterbit Vinyl »
Anonymous User
VP, Business Technology at a tech services company
I would give technical support a rating of 10/10. This is where Jitterbit has really shined. Their support has been...
Read full review of Jitterbit Harmony »
Andrew Parkin
Head of Data & BI at a tech services company
Technical support has been very good overall. We are very happy with them.
Read full review of Jitterbit Harmony »
Scott Grabowski
Manager of Retail Technology at Brooks Brothers
VINYL's tech support and Zudy's tech support is top notch. Whenever we've had any of the issues that I mentioned...
Read full review of Jitterbit Vinyl »
Anonymous User
IT Director at Cal-Maine Foods
We are located in Mississippi. There is not a lot of technology available in Mississippi when it comes to solutions...
Read full review of Jitterbit Vinyl »
Anonymous User
Application Support Analyst at Alvarez & Marsal
We meet with the Zudy team twice a week to discuss bugs and enhancement requests, as well as receive updates about...
Read full review of Jitterbit Vinyl »
Sahal Laher
Head of Global Digital/Marketing Technology at a consumer goods company
The tech support is very good. We haven't had to use tech support very much, but when we do, things are resolved on...
Read full review of Jitterbit Vinyl »
Anonymous User
General IT Clerk
Zudy's technical support staff are great. I ask them questions all the time and they are very responsive and...
Read full review of Jitterbit Vinyl »
Anonymous User
Director Technology Services, Retail Direct & Ecommerce at a consumer goods company
Support has been responsive and quickly answered our questions.
Read full review of Jitterbit Harmony »
David Hendrickson
Senior Director of IT at NXC Imaging
The tech support at Zudy is top notch. They are a bunch of talented people who are very responsive and we've not had...
Read full review of Jitterbit Vinyl »
Melinda Marks
Chief of Staff at a non-tech company
We have a guy that comes to our office every Wednesday and he's easily accessible at any hour, any day of the week....
Read full review of Jitterbit Vinyl »
Anonymous User
VP of IT at a manufacturing company
We find the team members who work with us from Zudy catch on to business issues and processes quickly. They make good...
Read full review of Jitterbit Vinyl »
Don Mitchell
Founder/CTO at NG911 Services
I have never had to grab technical support outside of the developers
Read full review of Jitterbit Vinyl »
Anonymous User
Consultant at a consultancy
I have never used technical support.
Read full review of Jitterbit Harmony »
Anonymous User
Logistics Director of Planning and Projects at FreshDirect
We have not had to use their technical support. We have spoken with their consultants and developers though, who have...
Read full review of Jitterbit Vinyl »
Anonymous User
Sr. Director, Business Area Solutions at Intra-Cellular Therapies, Inc
Technical support has been great. I tend to work primarily with one or two consultants who are my interface to the...
Read full review of Jitterbit Vinyl »
Anonymous User
Senior Technical Consultant at a tech services company
I have not used technical support.
Read full review of Jitterbit Harmony »
ProgrammerAnalyst11
Programmer Analyst at a manufacturing company
Since we have two of the consultants on site, anytime I have a question, they're right there and if they don't know...
Read full review of Jitterbit Vinyl »
Anonymous User
Mobile Dog Product Manager at BioPet Laboratories
The Zudy app team assigned us has been helpful and responsive to concerns I have brought up. Through email and ZPM,...
Read full review of Jitterbit Vinyl »
Anonymous User
Chief Technology Officer at a wholesaler/distributor
I would give the technical support a rating of 9/10.
Read full review of Jitterbit Harmony »
Nate Seiling
Founder at Quote Kong LTD
My experience with Zudy's technical support has been good. They definitely take in the things that I'm saying. When...
Read full review of Jitterbit Vinyl »
Shane Darrisaw
National Administrator at mPact Pro Client Management Systems
We've not had any issues with tech support. We've not had any challenges to go to tech support. But, as promised, if...
Read full review of Jitterbit Vinyl »

Review 1 of 30

Jacques Du Preez
Chief Executive Officer at Intellinexus
The customer service and support are very responsive.
Read full review of Matillion Data Productivity Cloud »
Shehab Saad
Business Intelligence Manager & Data Analytics (Retail Business) at a retailer
We did not contact support for technical issues. We contacted them for administration, deployment, and purchasing....
Read full review of Matillion Data Productivity Cloud »
Sunny Kumar
Specialist Programmer at Infosys
I have not used the support from Matillion ETL. My team was able to solve our problems.
Read full review of Matillion Data Productivity Cloud »
Jitendra Jena
Director Axtria - Ingenious Insights! at Axtria - Ingenious Insights
The support is good.
Read full review of Matillion Data Productivity Cloud »
Chris Hastie
Data Lead at InterWorks
Over time, I have escalated quite a few things to the customer service and support team. They're good. They respond...
Read full review of Matillion Data Productivity Cloud »
Tomáš Hronek
Data Engineer at Merck
The solution's technical support is great. They respond within a few hours and close the case as soon as possible.
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Anonymous User
Solutions Architect at a financial services firm
Technical support has been very helpful. They've got quite an efficient help desk and they've always come back to me...
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Anonymous User
Lead Software Engineer at a tech vendor
I have never dealt with the technical support.
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Anonymous User
Senior Engineer, Big-Data/Data-Warehousing at a manufacturing company
Customer Service: Customer service is excellent. Technical Support: Technical support is above-and-beyond.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Senior Infrastructure Engineer at a tech vendor
I haven't personally dealt with the support.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Senior Solutions Architect at a tech consulting company
The solution's technical support team is highly responsive.
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DIEGOENCINALES
Technology Transformation Specialist at SDG Group
Matillion's technical support is excellent. They communicate effectively and respond quickly to all inquiries.
Read full review of Matillion Data Productivity Cloud »
AmitShah6
Principal Consultant at Eviden France
I did not contact the solution's technical support team because, most of the time, our company could resolve the...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Data Engineer
The support from the vendor could be better. The speed of the support could improve. I rate the support of Matillion...
Read full review of Matillion Data Productivity Cloud »
Neel Vora
Application Developer at John Deere & Company
The technical support was good at troubleshooting. The issue that was sent to them was resolved in a couple of days,...
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Harpreet Singh
Director of Data Architecture at a healthcare company
The technical support treats us well. They already have a support portal, and they are responsive, which helps.
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Anonymous User
Data analyst at a tech services company
I haven't contacted the technical team yet.
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Anonymous User
Managing Director at a tech services company
Their technical support is very good. We are a partner, so we have a different channel. From our point of view, it is...
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Anonymous User
Senior Data Engineer at a tech services company
I haven't contacted the technical support team, but the online documentation and community resources are quite...
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Paul Hoc
Senior Data Engineer Consultant at a tech company
I have had the opportunity to collaborate with the technical support team a few times and have found them to be...
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Anton Haupt
Data Architect at Old Mutual Life Assurance Company (South Africa) Limited
Technical support is excellent.
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Anonymous User
Commercial Management Accountant at a paper AND forest products
The technical support is excellent. Communication avenues are through online chat, email, and telephone. Most issues...
Read full review of Matillion BI [EOL] »
Anonymous User
Senior Engineer, Big Data/Data-Warehousing at a manufacturing company
I would give technical support a rating of 5/5.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
BI Team Lead (Warehouse) at a tech services company
Matillion's support is great. They are fast to respond, always helpful, and they have great documentation. This...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Data Architect at a financial services firm
The technical support is excellent, and consistently helpful whenever we need assistance. We frequently engage with...
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Review 1 of 25

Technical Support

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