Compare Juniper vs Mirantis

Juniper

Based on 385 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

7 reviews

Juniper EX Series Ethernet Switches

9 reviews

Juniper MX Series Routers

4 reviews

Mirantis Container Cloud

2 reviews

Top Industries

Manufacturing Company

Computer Software Company

Financial Services Firm

Comms Service Provider

Construction Company

17%

Financial Services Firm

15%

Outsourcing Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vinitha Kundawad
Network Implementation Engineer at Cisco
My main use case for Juniper Session Smart Router in the lab environment where I've tried learning about Juniper...
Read full review of Juniper Session Smart Router »
Patrick Anaku
Senior Network Engineer at Roke Telkom
The important thing for our use case of Juniper EX Series Ethernet Switches has been reliability, and there are...
Read full review of Juniper EX Series Ethernet Switches »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
Mohammed Junaid Khatib
Technical Lead at a tech vendor
I am using and working on Juniper wireless products, specifically discussing products such as the VLS series and...
Read full review of Mist AI and Cloud »
FauzanRahmanto
Network Engineer at DCI Indonesia
I use Juniper QFX Series Switches just for layer 2 switches. I'm not using layer 3 on Juniper QFX Series Switches;...
Read full review of Juniper QFX Series Switches »

Review 1 of 5

Hitesh D
Senior Manager at pnb metlife
We are using Mirantis Container Cloud for production builds. It is integrated with Mirantis, and we use it in the...
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

Ahmed Hawana
Network and Security Engineer at IDSC
I've never needed to contact technical support. I can't speak to how they are in terms of the level of service.
Read full review of Juniper EX Series Ethernet Switches »
Aharon Bakayev
Networking Infrastructure Manager at Strauss
Our integrator is very good. They help a lot and know exactly what to do.
Read full review of Juniper Mist Wireless Access Points »
Muhammad Harun-Owr-Roshid
CEO at BRIGHT-i SYSTEMS LIMITED
The customer service is good. We are happy for that.
Read full review of Mist AI and Cloud »
Patrick Anaku
Senior Network Engineer at Roke Telkom
Technical support from Juniper rates as an eight on a scale from one to ten. Although we currently do not use their...
Read full review of Juniper MX Series Routers »
Luong Pham
Network Engineer at Vnpt
The support team is quite good. They respond quickly and have been effective in fixing our issues. I would rate the...
Read full review of Juniper MX Series Routers »
Rodoljub Katic
Wireless Network Design Engineer at Hyperoptic
I have colleagues that directly deal with customer support. I haven't dealt with them directly. However, it is my...
Read full review of Juniper EX Series Ethernet Switches »
JonathanHowell
Founding Director at Cyberdyne Solutions
The local teams are good in terms of engagement and support. uniper takes a big box in terms of backing their...
Read full review of Juniper vSRX »
Jean Almeida
Senior Network Analyst at a energy/utilities company
High level of technical support.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Director at a tech services company
The solution offers very good technical support. We've found them to be helpful and responsive. We don't have...
Read full review of Juniper SRX Series Firewall »
Anonymous User
NOKIA Lead Engineer at a comms service provider
9 out of 10.
Read full review of Juniper SRX Series Firewall »
Abhilash V
Senior Consultant
The support could be somewhat improved with Juniper.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Manager at a tech services company
We have not contacted technical support. There is a lot of documentation that you can read whenever required.
Read full review of Juniper EX Series Ethernet Switches »
HRaghavan
Manager - IT at a non-tech company
I'm very satisfied with the technical support.
Read full review of Juniper EX Series Ethernet Switches »
Gertis Des Vignes
ICT Product Manager at a comms service provider
We had to use the support in a couple of instances. When we have used the support, it was good. They were responsive...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Key Account Manager at a consultancy
Technical support is a little worse than Cisco but better than everybody else.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Global Wireless Practice Lead at a tech vendor
I would rate Juniper customer service or tech support overall a ten.
Read full review of Mist AI and Cloud »
Anonymous User
IT Manager at a hospitality company
We haven't needed to contact technical support.
Read full review of Mist AI and Cloud »
Anonymous User
Owner at a tech services company
I have not contacted technical support directly. We always go through the supplier.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
SAVP & Head of IT Infrastructure at a financial services firm
I have not contacted the support from Juniper SRX.
Read full review of Juniper SRX Series Firewall »
Damilola Sanni
Network Security Engineer at a tech services company
We provide support to our clients, but we also receive support from Juniper as well. Still, as we've only completed...
Read full review of Juniper Contrail SD-WAN »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
We connected with tech support seven or eight months ago. We got good support and a good response.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Product Line Manager at a tech services company
I would give technical support a rating of 6/10. On the average, I would give them a rating of 9/10.
Read full review of Juniper NetScreen [EOL] »
Anonymous User
Service Manager at a energy/utilities company
It was very difficult to get technical support, here in Egypt. There is no local support available.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Manager of Infrastructure and Security Services at a government
The technical support staff is fantastic.
Read full review of Junos Space Network Director »
Eduardo Castillo
Pre-sales manager at RETO Industrial S.A. de. C.V.
Support is good. We speak to them quite often.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network | Firewall Engineer - Cloud Managed Services Delivery at a tech services company
They provide an awesome technical support.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Works at a comms service provider
Customer Service: Good, but not the best.Technical Support: Good.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network and System Specialist at a tech services company
4-5 of 5, very good, fast tech support
Read full review of Netrounds »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
We haven't had to contact support. The agencies using the solution have contacted the support, and they've been...
Read full review of Mist AI and Cloud »
Anonymous User
Pre-Sales Analyst at a tech services company
Technical support has been very good. I would rate it a nine out of ten. We're quite satisfied with the level of...
Read full review of Juniper SRX Series Firewall »

Review 1 of 30

Sakthivel Veeramuthu
Technology Lead at Infosys
The customer service and support are good.
Read full review of Mirantis Container Cloud »
Hitesh D
Senior Manager at pnb metlife
I have consulted Mirantis support for some issues, but the support quality is not good. I suffer from support delays...
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
Read full review of Mirantis Container Cloud »
Prabhat-Kumar
Engineering lead at Docusign
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
Amrutha Bennen
Partner Development Manager - APAC at Nuaware
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at Koninklijke Bam Groep N.v.
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at TEKsystems (ex Aston Carter)
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at m3production
Good support, really active community.
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at Oodrive
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at confidential
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at Indicrypt Systems
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at AIOPS group
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at KIAN company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

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