Compare Juniper vs Mirantis

Juniper

Based on 390 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

4 reviews

Juniper EX Series Ethernet Switches

8 reviews

Juniper MX Series Routers

4 reviews

Mirantis Container Cloud

2 reviews

Top Industries

Manufacturing Company

Comms Service Provider

Outsourcing Company

Financial Services Firm

Construction Company

18%

Outsourcing Company

12%

Financial Services Firm

12%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
I used Juniper Session Smart Router within a healthcare environment around 2016 for a couple of years while working...
Read full review of Juniper Session Smart Router »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
Patrick Anaku
Senior Network Engineer at Roke Telkom
The important thing for our use case of Juniper EX Series Ethernet Switches has been reliability, and there are...
Read full review of Juniper EX Series Ethernet Switches »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The usual use cases for Juniper SRX Series Firewall that I work with mostly are for enterprise solutions, which...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I have worked with Juniper Mist Wired Assurance for three years, with general experience in Mist for wireless...
Read full review of Juniper Mist Wired Assurance »

Review 1 of 5

Hitesh D
Senior Manager at pnb metlife
We are using Mirantis Container Cloud for production builds. It is integrated with Mirantis, and we use it in the...
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

MURALI NIDAMANURI
Managing Director at a manufacturing company
The support is excellent. I rate the support of the Juniper SRX Series Firewall a ten out of ten.
Read full review of Juniper SRX Series Firewall »
Patrick Anaku
Senior Network Engineer at Roke Telkom
When it comes to Juniper support, I have not used it for a while because we have gained in-house experience, but when...
Read full review of Juniper EX Series Ethernet Switches »
Chinedu Onwurah
Global Juniper Presales Engineer at Westcon-Comstor
I would rate the technical support as a nine out of ten.
Read full review of Juniper Mist Wireless Access Points »
Mohammad Abdur Rahim Sarker
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
I rate the technical support a ten out of ten.
Read full review of Mist AI and Cloud »
Pawel Jenner
DevOps and System Engineer at Netyard
The solution's support is typical. It's not quite different from others. I fid it similar to other vendors. For...
Read full review of Juniper EX Series Ethernet Switches »
SRI GANESH PHANIYAPPA
Sub Divisional Engineer NOC Bangalore at Bharat Sanchar Nigam Limited
The technical support services are excellent.
Read full review of Juniper vSRX »
Jeff Ehrenberg
IT Director at ADS
Based on my experience with technical support, I would rate them a four out of five.
Read full review of Juniper SRX Series Firewall »
AfolabiOlufayo
Network Assistant Engineer at Staffordshire and Shropshire Health Informatics Service
My experience with Juniper Session Smart Router customer support has been very positive, as they are responsive to...
Read full review of Juniper Session Smart Router »
Kasun De Silva
System Engineer at South Asian Technologies
So far, we haven't had any reason to contact technical support since the implementation was pretty straightforward.
Read full review of Mist AI and Cloud »
Ahmed_Taha
Director Of Operations at Diverse
Technical support initially is not that fast, if the case requires escalation, the other levels of support are fast.
Read full review of Juniper SRX Series Firewall »
Mohammed Junaid Khatib
Technical Lead at a tech vendor
I rate technical support from Juniper as eight out of ten, and I am totally satisfied with the support.
Read full review of Mist AI and Cloud »
Stratos-Margaritis
Solutions Architect at Navarino SA
They have been pretty good. In some cases, they took a little bit of time to give a response for the cases we were...
Read full review of Juniper SRX Series Firewall »
Swarup Dey
Strategic growth consultant at Airowire Networks
Customer service and support are okay. The response time could be faster. But Cisco offers better support.
Read full review of Juniper Mist Wireless Access Points »
Sergey Martynyuk
Works at ITBiz Solutions
Regarding technical support, I have opened tickets a couple of times per month, and the response time is generally...
Read full review of Juniper MX Series Routers »
Anonymous User
CTO at PT Bali Towerindo Sentra, Tbk
I rate the technical support of Juniper Enterprise Routers a five out of five. The support is helpful. The last time...
Read full review of Juniper MX Series Routers »
Darrin Khan
Compliance, Security & Testing Manager at a financial services firm
We have been in touch with Professional Services. They are excellent, and they're always on time. The responses are...
Read full review of Juniper EX Series Ethernet Switches »
Yulong Wang
Sales Manager at Digital China
The customer service and support team is good.
Read full review of Mist AI and Cloud »
Anonymous User
Works at a comms service provider
Customer Service: Good, but not the best.Technical Support: Good.
Read full review of Juniper EX Series Ethernet Switches »
Oscar Bashford
Network Operations Support at EOS IT Management Solutions Ltd
I believe there is something on Amazon and you can ask questions about the solution. I was trying to go through...
Read full review of Juniper vSRX »
Anonymous User
Systems Analyst at a university
I have not contacted technical support.
Read full review of Juniper vSRX »
Ali Shan
Network Administrator at Virtual University
I rate Juniper support eight out of 10.
Read full review of Juniper EX Series Ethernet Switches »
AlMAmun
Assistant Manager at GBPL
Ultimately, when customers encounter challenges, they reach out to us for assistance. We then establish a schedule...
Read full review of Juniper SRX Series Firewall »
Sadashiv Palde
Security Consultant at Cisco
For Juniper tech support, I give a six because I need to really struggle for the tech support and the way they handle...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Network Engineer at a comms service provider
We have dedicated support.
Read full review of Juniper MX Series Routers »
Fendi
Sr Engineer at a construction company
Mist AI and Cloud's technical support is prompt.
Read full review of Mist AI and Cloud »
Anonymous User
Owner at a tech services company
I have not contacted technical support directly. We always go through the supplier.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior IT Administrator at a energy/utilities company
Customer Service: 10 out of 10 Technical Support: 10 out of 10 as they stay with you until they fix the problem
Read full review of Juniper WLC Series »
Anonymous User
Head of Infrastructure Solutions at Thakral One (Pvt) Ltd
While there may be members of my team that have contacted technical support in the past, I personally have not, so I...
Read full review of Mist AI and Cloud »
Gertis Des Vignes
ICT Product Manager at a comms service provider
We had to use the support in a couple of instances. When we have used the support, it was good. They were responsive...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Security Analyst at a computer software company
Juniper support is okay, but maybe they could improve their support for the gates or when the gates are returned. It...
Read full review of Juniper SRX Series Firewall »

Review 1 of 30

Amrutha Bennen
Partner Development Manager - APAC at Nuaware
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
Prabhat-Kumar
Engineering lead at Docusign
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
Hitesh D
Senior Manager at pnb metlife
I have consulted Mirantis support for some issues, but the support quality is not good. I suffer from support delays...
Read full review of Mirantis Container Cloud »
Sakthivel Veeramuthu
Technology Lead at Infosys
The customer service and support are good.
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
Read full review of Mirantis Container Cloud »
Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at TEKsystems (ex Aston Carter)
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at KIAN company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at Oodrive
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at Koninklijke Bam Groep N.v.
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at confidential
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at Indicrypt Systems
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at AIOPS group
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at m3production
Good support, really active community.
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

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