Compare Juniper vs Mirantis

Juniper

Based on 372 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

8 reviews

Juniper EX Series Ethernet Switches

11 reviews

Juniper vSRX

7 reviews

Mirantis Container Cloud

6 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Financial Services Firm

15%

Marketing Services Firm

Comms Service Provider

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohammed Junaid Khatib
Technical Lead at a tech vendor
I am using and working on Juniper wireless products, specifically discussing products such as the VLS series and...
Read full review of Mist AI and Cloud »
Patrick Anaku
Senior Network Engineer at a comms service provider
I work with an internet service provider in Uganda and have experience working with Juniper MX Series Routers, as we...
Read full review of Juniper MX Series Routers »
AmbikaBhunia
Pre Sales Network at a wholesaler/distributor
Juniper Mist Wireless Access Points is used for our global customer, which has some branches in India. We use Mist...
Read full review of Juniper Mist Wireless Access Points »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
The main use case for the Juniper EX Series Ethernet Switches includes using protocols such as RSTP and VLAN for...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Manager Technical at a tech services company
Normally this is not a small business. This is the enterprise business and service provider and large enterprise,...
Read full review of Juniper QFX Series Switches »

Review 1 of 5

Hitesh D
Senior Manager at a insurance company
We are using Mirantis Container Cloud for production builds. It is integrated with Mirantis, and we use it in the...
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

Sean Naude
Technical Architect at a comms service provider
I have not contacted the support from Juniper MX Series Universal Routing Platforms.
Read full review of Juniper MX Series Universal Routing Platforms »
AbdallahSamir
Testing Engineer at a tech services company
They are really supportive.
Read full review of Juniper MX Series Routers »
JEGAN N
Founder at a tech services company
Juniper Ethernet Switches' tech support is hard to reach and slow.
Read full review of Juniper EX Series Ethernet Switches »
Yussuf Raji
Product Manager, Network Solutions at a computer software company
As an elite partner, we provide level one and level two support to our clients. If necessary, we escalate issues to...
Read full review of Juniper Mist Wireless Access Points »
PinchasAlbalya
Network Engineer at a university
We manage the solution ourselves and do not require any support.
Read full review of Juniper EX Series Ethernet Switches »
Khokon Roy
Support Engineer, VPN & Security | Network Operation at a tech consulting company
Technical support is great. They are responsible and experienced. We have been satisfied with the level of support we...
Read full review of Juniper MX Series Routers »
Haytham Marzouk
Security System Engineer at a tech services company
Technical support is very fast. It's very easy to open tickets and they respond quickly.
Read full review of Mist AI and Cloud »
Aditya Gandhi
Network Design Specialist at a tech vendor
The technical support services are good.
Read full review of Juniper Mist Wired Assurance »
Raihan Hossain
Senior Network and Cyber Security Engineer (Team Lead) at a tech services company
Technical support is very good. I would give it a nine out of ten.
Read full review of Juniper Mist Wireless Access Points »
Wesley Wang
DevOps System Engineer at a university
The customer service is okay. Mostly the client deals with it if they run into issues.
Read full review of Juniper WLC Series »
Anonymous User
Telecommunications Manager at a logistics company
We've dealt with their leadership team and the account team when most of those folks were from Motorola. Previously,...
Read full review of Juniper Mist Edge »
Ajish Thomas
Project manager
They have technical support over the phone as well as the online ticketing system and that has worked out pretty...
Read full review of Juniper SRX Series Firewall »
Yulong Wang
Sales Manager at a computer software company
The customer service and support team is good.
Read full review of Mist AI and Cloud »
Anonymous User
Security Analyst at a computer software company
Juniper support is okay, but maybe they could improve their support for the gates or when the gates are returned. It...
Read full review of Juniper SRX Series Firewall »
Aladin Gaston
Chief Technology Officer at a tech services company
I've seen really fast response times with Juniper vSRX. When there's a problem, it modifies the firmware quickly to...
Read full review of Juniper vSRX »
Vishnu Suresh
IT Administrator at a comms service provider
I have never contacted technical support directly because I haven't had any serious issues. When I need support, I...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Vice President, Network Engineering at a financial services firm
I think Juniper support is good. They're responsive, so I can't really complain.
Read full review of Juniper EX Series Ethernet Switches »
Glenn-Camilien
Senior Cybersecurity Engineer at a financial services firm
I would rate their support with Juniper highly as the engineers I worked with were good. I would rate them a seven or...
Read full review of Juniper Sky Enterprise »
Anonymous User
Network Engineer at a tech services company
We have very close contact with technical support, so if we have a problem we can contact them directly. It's a good...
Read full review of Juniper vSRX »
Anonymous User
Owner at a tech services company
I have not contacted technical support directly. We always go through the supplier.
Read full review of Juniper EX Series Ethernet Switches »
D6B8
District Technology at a educational organization
Support is hit and miss. Currently, we have had issues with support. Juniper called me back about a bad review. It...
Read full review of Juniper EX Series Ethernet Switches »
AdamHashi
Manager, VoIP Architect Engineer at a tech services company
All vendors are currently outsourcing their platforms overseas, which tends to lower the overall quality.
Read full review of Juniper QFabric »
Maroun Abboud
Data Department Manager at a comms service provider
Customer Service: For me, the customer satisfaction, and awareness, is the most important thing. I usually train all...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Administrator at a government
The technical support services could be better. I encountered difficulties while renewing the maintenance contract.
Read full review of Juniper Mist Wireless Access Points »
Anonymous User
Head of Network Operations at a tech company
A nine out of 10.
Read full review of Netrounds »
Anonymous User
IT Project Manager at a comms service provider
Customer Service: It's good. Technical Support: It's good.
Read full review of Juniper SRX Series Firewall »
MaungTan
Manager Pre Sales at a tech services company
As for my assessment of Juniper's quality of service capabilities, I compare them with other OEMs such as Huawei and...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
NCP Team Lead Secured Networks at a tech services company
Support is what the end customer buys. Unfortunately, it's not always from Juniper.
Read full review of Juniper SRX Series Firewall »
Manoj Patel
Vice President Digital Network & Security Delivery Group at a tech services company
The technical support from Juniper Ethernet Switches could be better.
Read full review of Juniper EX Series Ethernet Switches »
V for Reviewer
IT Manager at a hospitality company
We haven't needed to contact technical support.
Read full review of Mist AI and Cloud »

Review 1 of 30

Sakthivel Veeramuthu
Technology Lead at a tech vendor
The customer service and support are good.
Read full review of Mirantis Container Cloud »
Prabhat-Kumar
Engineering lead at a tech vendor
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
Hitesh D
Senior Manager at a insurance company
I have consulted Mirantis support for some issues, but the support quality is not good. I suffer from support delays...
Read full review of Mirantis Container Cloud »
Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
Amrutha Bennen
Partner Development Manager - APAC at a tech services company
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at a tech services company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
Read full review of Mirantis Container Cloud »
Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at a tech vendor
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at a tech services company
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at a tech services company
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at a tech services company
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at a tech services company
Good support, really active community.
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at a construction company
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at a tech services company
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

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