Compare Juniper vs Mirantis

Juniper

Based on 390 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

4 reviews

Juniper EX Series Ethernet Switches

8 reviews

Juniper MX Series Routers

4 reviews

Mirantis Container Cloud

2 reviews

Top Industries

Outsourcing Company

10%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Construction Company

17%

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
I used Juniper Session Smart Router within a healthcare environment around 2016 for a couple of years while working...
Read full review of Juniper Session Smart Router »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The usual use cases for Juniper SRX Series Firewall that I work with mostly are for enterprise solutions, which...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I have worked with Juniper Mist Wired Assurance for three years, with general experience in Mist for wireless...
Read full review of Juniper Mist Wired Assurance »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
Marvis Virtual Network Assistant is primarily used for fast troubleshooting and identifying root problems across the...
Read full review of Marvis Virtual Network Assistant »

Review 1 of 5

Hitesh D
Senior Manager at pnb metlife
We are using Mirantis Container Cloud for production builds. It is integrated with Mirantis, and we use it in the...
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

Mohammad Abdur Rahim Sarker
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
The technical support team is very good.
Read full review of Juniper Mist Wireless Access Points »
Rommy Kuntoro
System Analyst Internet and Cloud at PT Primacom Interbuana
We have face issues with language barrier and would like to improve it.
Read full review of Juniper MX Series Universal Routing Platforms »
Anoop-Kumar
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Technical support is definitely good. It's called the JTAC support, which is always good. No problems whatsoever.
Read full review of Juniper QFabric »
Rommy Kuntoro
System Analyst Internet and Cloud at PT Primacom Interbuana
I rate the support from Juniper MX Series Universal Routing Platforms a five out of five.
Read full review of Juniper MX Series Universal Routing Platforms »
Chinedu Onwurah
Global Juniper Presales Engineer at Westcon-Comstor
I have contacted Juniper support in a few cases, and my experience with them is that the response was okay; it wasn't...
Read full review of Mist AI and Cloud »
SherifShahen
It Infrastructure Manager at Erada Micro Finance
I communicated with the product's support team directly.
Read full review of Juniper EX Series Ethernet Switches »
Sudheer Kumar
Cyber Security Practice Lead at a tech services company
My experience with customer support for Juniper Session Smart Router is that sometimes I feel it is not very...
Read full review of Juniper Session Smart Router »
Jeff Ehrenberg
IT Director at ADS
Based on my experience with technical support, I would rate them a four out of five.
Read full review of Juniper SRX Series Firewall »
Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
Juniper is very good with their customer support. I haven't had any complaints. I can't speak for other people. Other...
Read full review of Juniper Session Smart Router »
Anonymous User
Information Technology Security Engineer at a tech services company
The technical support is satisfactory.
Read full review of Juniper MX Series Routers »
Anonymous User
Network | Firewall Engineer - Cloud Managed Services Delivery at a tech services company
They provide an awesome technical support.
Read full review of Juniper SRX Series Firewall »
Anonymous User
CEO at a tech services company
Technical support is very good. I usually create tickets to the Juniper technical support, and they usually can help...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Head of Infrastructure Solutions at Thakral One (Pvt) Ltd
While there may be members of my team that have contacted technical support in the past, I personally have not, so I...
Read full review of Mist AI and Cloud »
Anonymous User
Business Development Manager at a tech vendor
Technical support is excellent. They are extremely helpful and responsive. We are quite satisfied with their level of...
Read full review of Juniper WLC Series »
Anonymous User
Network Infrastructure Program Manager at a non-profit
Technical support for Juniper is good, but it is not as good as Cisco. Cisco is number one for technical support, and...
Read full review of Juniper MX Series Routers »
Florian Friedl
Technical Manager at Peter Rauter GmbH
I have never used the technical support team of the Juniper MX Series Universal Routing Platforms. I have colleagues...
Read full review of Juniper MX Series Universal Routing Platforms »
Anonymous User
Sr Pre-sales Network & Security Consultant at a consultancy
I would rate customer service at nine out of ten.
Read full review of Mist AI and Cloud »
Anonymous User
Consumer Engineer at a comms service provider
The technical support is good, but there is a time delay between the support and attacks.
Read full review of Juniper SRX Series Firewall »
Oscar Bashford
Network Operations Support at EOS IT Management Solutions Ltd
I believe there is something on Amazon and you can ask questions about the solution. I was trying to go through...
Read full review of Juniper vSRX »
Fendi
Sr Engineer at a construction company
Mist AI and Cloud's technical support is prompt.
Read full review of Mist AI and Cloud »
Steve Nou
Infrastructure Engineer at a manufacturing company
I haven't dealt much with technical support, however, the one or two times I did, it was a good experience. I would...
Read full review of Juniper Mist Wireless Access Points »
Anonymous User
Head of section at a university
Customer Service: Very impressive, but you have to know the inner workings of JTAC. Technical Support: Very...
Read full review of Juniper SRX Series Firewall »
AbdulMalik
Solution Architect & Services Delivery Manager EMEA at Beyond Technology
Usually, I don't face any challenges due to my expertise.
Read full review of Juniper QFX Series Switches »
MaungTan
Manager Pre Sales at STBL
As for my assessment of Juniper's quality of service capabilities, I compare them with other OEMs such as Huawei and...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
IT System Engineer at a computer software company
Technical support is brilliant, but I guess you have to pay for it.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Security Analyst at a computer software company
Juniper support is okay, but maybe they could improve their support for the gates or when the gates are returned. It...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Network Engineer at a comms service provider
We have dedicated support.
Read full review of Juniper MX Series Routers »
Vishnu Suresh
IT Administrator at RC Network Solutions Pvt Ltd
I have never contacted technical support directly because I haven't had any serious issues. When I need support, I...
Read full review of Juniper EX Series Ethernet Switches »
Pratap Barik
Data Center Admin at Sysnet Global Technologies
I would rate technical support from Juniper as nine out of ten. With AI features and ChatGPT available, you can get...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network and System Specialist at a tech services company
4-5 of 5, very good, fast tech support
Read full review of Netrounds »

Review 1 of 30

Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
Read full review of Mirantis Container Cloud »
Sakthivel Veeramuthu
Technology Lead at Infosys
The customer service and support are good.
Read full review of Mirantis Container Cloud »
Hitesh D
Senior Manager at pnb metlife
I have consulted Mirantis support for some issues, but the support quality is not good. I suffer from support delays...
Read full review of Mirantis Container Cloud »
Amrutha Bennen
Partner Development Manager - APAC at Nuaware
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
Prabhat-Kumar
Engineering lead at Docusign
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at KIAN company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at Koninklijke Bam Groep N.v.
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at m3production
Good support, really active community.
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at confidential
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at TEKsystems (ex Aston Carter)
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at AIOPS group
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at Oodrive
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at Indicrypt Systems
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
Read full review of Mirantis Container Cloud »
Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

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