Compare Juniper vs Mirantis

Juniper

Based on 372 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

8 reviews

Juniper EX Series Ethernet Switches

11 reviews

Juniper vSRX

7 reviews

Mirantis Container Cloud

6 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Financial Services Firm

15%

Marketing Services Firm

Comms Service Provider

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohammed Junaid Khatib
Technical Lead at a tech vendor
I am using and working on Juniper wireless products, specifically discussing products such as the VLS series and...
Read full review of Mist AI and Cloud »
Patrick Anaku
Senior Network Engineer at a comms service provider
I work with an internet service provider in Uganda and have experience working with Juniper MX Series Routers, as we...
Read full review of Juniper MX Series Routers »
AmbikaBhunia
Pre Sales Network at a wholesaler/distributor
Juniper Mist Wireless Access Points is used for our global customer, which has some branches in India. We use Mist...
Read full review of Juniper Mist Wireless Access Points »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
The main use case for the Juniper EX Series Ethernet Switches includes using protocols such as RSTP and VLAN for...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Manager Technical at a tech services company
Normally this is not a small business. This is the enterprise business and service provider and large enterprise,...
Read full review of Juniper QFX Series Switches »

Review 1 of 5

Hitesh D
Senior Manager at a insurance company
We are using Mirantis Container Cloud for production builds. It is integrated with Mirantis, and we use it in the...
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

Lukas Harkabus
Security Presales Consultant at a tech services company
The technical support is not as good as it used to be, but it is comparable to that of other vendors such as Cisco....
Read full review of Juniper SRX Series Firewall »
RafaelTorres
Founder at a tech services company
I contacted the support team once, to address a failure by replacing two units. It was a good experience. The...
Read full review of Juniper QFX Series Switches »
JonathanHowell
Founding Director at a security firm
The local teams are good in terms of engagement and support. uniper takes a big box in terms of backing their...
Read full review of Juniper vSRX »
Rommy Kuntoro
System Analyst Internet and Cloud at a media company
I rate the support from Juniper MX Series Universal Routing Platforms a five out of five.
Read full review of Juniper MX Series Universal Routing Platforms »
RahulSivanandan
Network Manager at a financial services firm
The support quality needs improvement, particularly in terms of reachability and response time after the merger. I...
Read full review of Mist AI and Cloud »
PinchasAlbalya
Network Engineer at a university
We manage the solution ourselves and do not require any support.
Read full review of Juniper EX Series Ethernet Switches »
FauzanRahmanto
Network Engineer at a tech services company
In my last position, I didn't frequently contact the tech support of Juniper, but in my previous position, I found...
Read full review of Juniper EX Series Ethernet Switches »
IhorShtanko
Juniper Technical Consultant at a tech services company
The cloud solution uses AI, so trouble tickets are opened automatically if a network issue occurs. Junior engineers...
Read full review of Juniper Mist Wired Assurance »
Mohammad Abdur Rahim Sarker
Technical Consultant - Bangladesh, Nepal & Bhutan at a tech services company
The technical support team is very good.
Read full review of Juniper Mist Wireless Access Points »
Teuku Maiyasya
CTO at a comms service provider
The technical support is very helpful. Any time we have a problem, they support us.
Read full review of Junos Space Network Director »
Ahmed Hawana
Network and Security Engineer at a government
I've never needed to contact technical support. I can't speak to how they are in terms of the level of service.
Read full review of Juniper EX Series Ethernet Switches »
NoelThompson
Managing Director at a tech services company
My impression of Juniper support is generally good, and I would rate it probably a 9. Sometimes they are a bit slow...
Read full review of Juniper Mist Wireless Access Points »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
For Juniper technical support and customer service, I would rate them as 8.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Network Engineer at a tech services company
Technical support is pretty good. I would rate it eight out of 10.
Read full review of Juniper SRX Series Firewall »
Jacek Jarmakiewicz
Expert - architect of ICT systems at a tech services company
The Juniper technical support fulfilled our requirements.
Read full review of Juniper vSRX »
Glenn-Camilien
Senior Cybersecurity Engineer at a financial services firm
I would rate their support with Juniper highly as the engineers I worked with were good. I would rate them a seven or...
Read full review of Juniper Sky Enterprise »
Anonymous User
Security Analyst at a computer software company
Juniper support is okay, but maybe they could improve their support for the gates or when the gates are returned. It...
Read full review of Juniper SRX Series Firewall »
Shankar Raju S M
Senior Technical Director at a computer software company
The support of Juniper Ethernet Switches is very good. I rate the support of Juniper Ethernet Switches five out of five.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network Infrastructure Program Manager at a non-profit
Technical support for Juniper is good, but it is not as good as Cisco. Cisco is number one for technical support, and...
Read full review of Juniper MX Series Routers »
Anonymous User
IT System Engineer at a computer software company
Technical support is brilliant, but I guess you have to pay for it.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Infrastructure Program Manager at a non-profit
The quality of technical support depends on the region. For me, Cisco is number one in technical support, regardless...
Read full review of Juniper MX Series Routers »
Viswanathan Selvakumar
Senior Manager at a computer software company
The customer support team is good. I recommend contacting them if any support is needed.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Administrator at a government
The technical support services could be better. I encountered difficulties while renewing the maintenance contract.
Read full review of Juniper Mist Wireless Access Points »
Anonymous User
Sr Pre-sales Network & Security Consultant at a tech services company
The technical support services are good.
Read full review of Juniper Contrail SD-WAN »
Anonymous User
NCP Team Lead Secured Networks at a tech services company
Support is what the end customer buys. Unfortunately, it's not always from Juniper.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Manager - Unified Communications, Smart Infrastructure and Service Provider Solutions at a tech services company
We've used technical support in the past and have been satisfied with the level of service they provide. they are...
Read full review of Juniper SRX Series Firewall »
Anonymous User
QA Engineer at a tech vendor
Very good. They have very experienced engineers on the site I worked on.
Read full review of Juniper WLC Series »
AbdulMalik
Solution Architect & Services Delivery Manager EMEA at a tech company
I haven't really faced any issues because I've been working with their tech engineers for many years, more than 17...
Read full review of Juniper MX Series Routers »
Damilola Sanni
Network Security Engineer at a tech services company
We provide support to our clients, but we also receive support from Juniper as well. Still, as we've only completed...
Read full review of Juniper Contrail SD-WAN »
Sergey Martynyuk
Works at a tech services company
I have opened a ticket once or twice and I think there are not many changes that I would like to address. They...
Read full review of Juniper EX Series Ethernet Switches »

Review 1 of 30

Sakthivel Veeramuthu
Technology Lead at a tech vendor
The customer service and support are good.
Read full review of Mirantis Container Cloud »
Prabhat-Kumar
Engineering lead at a tech vendor
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
Hitesh D
Senior Manager at a insurance company
I have consulted Mirantis support for some issues, but the support quality is not good. I suffer from support delays...
Read full review of Mirantis Container Cloud »
Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
Amrutha Bennen
Partner Development Manager - APAC at a tech services company
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at a tech services company
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at a tech services company
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at a tech services company
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at a tech services company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at a tech vendor
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at a tech services company
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at a construction company
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at a tech services company
Good support, really active community.
Read full review of Mirantis Container Cloud »
Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.