Compare Juniper vs StarWind

Juniper

Based on 390 reviews.

StarWind

Based on 296 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

June 2026

VMware vSAN vs. StarWind Virtual SAN

Updated: June 2026

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

June 2026

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: June 2026

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

June 2026

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: June 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Juniper SRX Series Firewall

7 reviews

Juniper EX Series Ethernet Switches

9 reviews

Juniper MX Series Routers

4 reviews

StarWind Virtual SAN

29 reviews

StarWind HyperConverged Appliance

2 reviews

StarWind Storage Appliance

0 reviews

Top Industries

Manufacturing Company

Computer Software Company

Financial Services Firm

Comms Service Provider

Financial Services Firm

11%

Computer Software Company

10%

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
I used Juniper Session Smart Router within a healthcare environment around 2016 for a couple of years while working...
Read full review of Juniper Session Smart Router »
Patrick Anaku
Senior Network Engineer at Roke Telkom
The important thing for our use case of Juniper EX Series Ethernet Switches has been reliability, and there are...
Read full review of Juniper EX Series Ethernet Switches »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The usual use cases for Juniper SRX Series Firewall that I work with mostly are for enterprise solutions, which...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I have worked with Juniper Mist Wired Assurance for three years, with general experience in Mist for wireless...
Read full review of Juniper Mist Wired Assurance »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

GlennCamilien
Senior Cybersecurity Engineer at a financial services firm
Compared to Cisco support, I would rate Juniper seven out of 10. It varies depending on who you get.
Read full review of Juniper SRX Series Firewall »
PRADIPJOSHI
Owner at Shree Atharva Sales Corporation
Technical support from Juniper deserves the highest rating because the support is excellent. The access points...
Read full review of Juniper Mist Wireless Access Points »
Lukas Harkabus
Security Presales Consultant at Trestech s.r.o.
The technical support is not as good as it used to be, but it is comparable to that of other vendors such as Cisco....
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The technical support can see any issues and help, for example, if an export is damaged or doesn't work properly,...
Read full review of Mist AI and Cloud »
Dr. Gyan Chand Sharma
Assistant Programmer at Shri Lal Bahadur Shastri Rashtriya Sanskrit Vidyapeetha
We haven't had any major issues with the Juniper access points. If any minor issues arise, we contact the service...
Read full review of Juniper Mist Wireless Access Points »
MD Ibrahim Mollik
Assistant Manager, Technology & Service Delivery at Genex Infosys Ltd.
The support is evaluated based on levels, ranging from one to three. While Level One might not always provide the...
Read full review of Juniper Mist Edge »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
We haven't had much contact with the support team, although there has been one problem that remains unresolved....
Read full review of Juniper Mist Edge »
Jacek Jarmakiewicz
Expert - architect of ICT systems at NASK
The Juniper technical support fulfilled our requirements.
Read full review of Juniper vSRX »
Anonymous User
Senior Network Engineer at a tech services company
The vendor support is good. The technical support is good.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Vice President, Network Engineering at a financial services firm
I think Juniper support is good. They're responsive, so I can't really complain.
Read full review of Juniper EX Series Ethernet Switches »
RobNelson
National Marketing Manager at a comms service provider
For Juniper, the customer service is very good. However, for Juniper Wireless and Mist, there is no support available.
Read full review of Juniper WLC Series »
Anonymous User
IToV Implementation Engineer at a renewables & environment company
I have never needed to contact Juniper technical support.
Read full review of Juniper SRX Series Firewall »
Anonymous User
CTO at PT Bali Towerindo Sentra, Tbk
I rate the technical support of Juniper Enterprise Routers a five out of five. The support is helpful. The last time...
Read full review of Juniper MX Series Routers »
Anonymous User
Senior Presales Consultant at a tech services company
The support is perfect, especially for Juniper Mist User Engagement, because there is direct access from Juniper Mist...
Read full review of Juniper Mist User Engagement »
Anonymous User
Network Engineer at a non-tech company
Technical support has resolved any problems I've had in a relatively quick amount of time.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Project Engineer at a comms service provider
Technical support is good.
Read full review of Juniper QFX Series Switches »
Makara Sakolvaree
Manager at Pplus visions company limited
The support changes in India. One time it was okay, but the quality was not good. I want support to improve in terms...
Read full review of Juniper MX Series Universal Routing Platforms »
Anonymous User
Network Infrastructure Program Manager at a non-profit
The quality of technical support depends on the region. For me, Cisco is number one in technical support, regardless...
Read full review of Juniper MX Series Routers »
Anonymous User
Network and Security Engineer
The technical support was very good on the few occasions I required it.
Read full review of Juniper NetScreen [EOL] »
Anonymous User
Key Account Manager at a consultancy
Technical support is a little worse than Cisco but better than everybody else.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Project Engineer at a comms service provider
The customer service for this solution is good but there is still room for improvement.
Read full review of Juniper MX Series Universal Routing Platforms »
Muhammad Atif Jauhar
Professional Services (Security) at Business Management Company
I am satisfied with their technical support. It is better than what I have experienced with some other solutions.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Business Development Manager at a tech vendor
Technical support is excellent. They are extremely helpful and responsive. We are quite satisfied with their level of...
Read full review of Juniper WLC Series »
Anonymous User
Technical Support Engineer at a tech services company
When we face problems, it is a firmware or software update. We call Juniper for support and they have a very good...
Read full review of Juniper SRX Series Firewall »
Jayesh Mohan
Senior Network Engineer at a consultancy
Customer support is good but depends on the priority of the ticket. High-priority tickets receive quick responses,...
Read full review of Juniper Mist Premium Analytics »
Anonymous User
Senior Solutions Architect at a computer software company
Technical support has been very supportive.
Read full review of Juniper vSRX »
Anonymous User
Senior Network Engineer at a comms service provider
We have dedicated support.
Read full review of Juniper MX Series Routers »
Ayush Jha
Technology Consultant at Cloudfence Technologies
It's awesome. Juniper support is very good.
Read full review of Juniper Mist Wireless Access Points »
Fendi
Sr Engineer at a construction company
Mist AI and Cloud's technical support is prompt.
Read full review of Mist AI and Cloud »
Gerrard H
IT Support Engineer at Gotech
We are certified to use this solution we have not needed the support. We solve a lot of the issues we have ourselves.
Read full review of Juniper Mist Wireless Access Points »

Review 1 of 30

Jeremy Brenton
IT Director at Roseman University of Health Sciences
Customer support for StarWind Virtual SAN is excellent and is the number one selling point to me. I would rate the...
Read full review of StarWind Virtual SAN »
WJHG
Soporte IT at Sildan Security
We have not had any contact with technical support.
Read full review of StarWind Virtual SAN »
reviewer189641
Systemadministratör at Hantverksdata Sverige AB
The one time I had to contact support, they were very good and I got the impression they understand storage and their...
Read full review of StarWind Virtual SAN »
Carl Marshall
Network Administrator at Winchester Utility System
They've always been knowledgeable and friendly.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Manager at Streeter Marshall LLP
Support is absolutely fantastic; we couldn't rate them highly enough.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Informatics Analyst III at University of Alabama at Birmingham
I found their tech support to be excellent. I had a major issue where we could have lost all of our data on the VSAN,...
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at a computer software company
Their support is very knowledgable and willing to help, they always go well beyond what is required to make sure...
Read full review of StarWind Storage Appliance »
Anonymous User
Senior System Administrator at Inflexion
Customer service and support have been fantastic. The support staff is very knowledgeable.
Read full review of StarWind HyperConverged Appliance »
Andrew Wolf
Civil Engineer at Crossroad Engineers, P C
Customer service has been excellent. Any questions we have had have been answered quickly.
Read full review of StarWind HyperConverged Appliance »
Branden Beachy
Works at GOSHEN COMMUNITY SCHOOLS
I had some issues, early on, that ended up being hardware issues on my end. The StarWind support people were more...
Read full review of StarWind Virtual SAN »
Bryan Schuler
Network Administrator at MUM Industries
The times that I have called the StarWind ProActive Support, they were immediate and right there. I have had no...
Read full review of StarWind Virtual SAN »
Mart Vernik
Digital Archive System Administrator at Rahvusarhiiv
Customer service is helpful.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support provided is very prompt.
Read full review of StarWind Virtual SAN »
Anonymous User
Information Systems Security Officer at Graham Corp
The StarWind support team is very knowledgeable. When you need support, you speak directly with someone who knows the...
Read full review of StarWind Virtual SAN »
Evgenii Korsak
Works
The technical support is very good.
Read full review of StarWind Virtual SAN »
Michael Dotter
Owner at Quo Vadimus LLC
Support is amazing. They are very friendly and helpful.
Read full review of StarWind HyperConverged Appliance »
Poberezhnyy Maxim
Engineer at Peoples' Friendship University of Russia
Technical support is very competent in matters not only of the product but also of the features of the hypervisor and...
Read full review of StarWind Virtual SAN »
Anonymous User
Manager, Network at Burnham Holdings Inc
I would say StarWind has the best customer service and support. They are quick and aggressive in resolving any issues...
Read full review of StarWind Virtual SAN »
James Ching
Systems Analyst at The Bethany Group
They have the best support I've experienced with any vendor I've worked with up until now. We're still only 2 months...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Head of Infrastructure and Networks at a insurance company
The technical support is very good as previously stated.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Manager at Conestoga
Our experience with customer service and support has been very positive. Sales staff helped us size the appliances we...
Read full review of StarWind HyperConverged Appliance »
ChrisKlose
IT Manager at a transportation company
I would commend the support. They have very knowledgeable people. If they don't have the answer, they quickly access...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at a computer software company
I have had great experiences with customer service and technical support.
Read full review of StarWind Virtual Tape Library »
Anonymous User
IT Operations Manager
They have proactive support which prior to using StarWind, was a new concept for us. It's incredible. We spend less...
Read full review of StarWind HyperConverged Appliance »
Julian Clarke
Solution Architect at a tech services company
StarWind's technical support capabilities are very good. They're very responsive and very competent. So even in the...
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Network Engineer at inSync Computer Solutions
We had one issue with a part failing, and we were informed by support before we even knew. The part and on-site...
Read full review of StarWind HyperConverged Appliance »
Artur Kamalov
Head of Local Area Network Department at JSC Ufanet
Support has standard procedures and rules. It was provided at a good level.
Read full review of StarWind Virtual SAN »
Aljoša Čolnik
IT Manager at PROTECT Infra d.o.o.
They offer great support.
Read full review of StarWind Virtual SAN »
Sh. A. Farhan
Technical Manager at a computer software company
Customer service is easily available by email. I have not tried by phone. However, it's my understanding that they...
Read full review of StarWind Virtual SAN »
Paul T
Network and Information Systems Engineer at a financial services firm
Technical support is absolutely fantastic, always eager to help, and technical support was fast and concise.
Read full review of StarWind HyperConverged Appliance »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.