Compare Juniper vs StarWind

Juniper

Based on 372 reviews.

StarWind

Based on 286 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

January 2026

VMware vSAN vs. StarWind Virtual SAN

Updated: January 2026

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

January 2026

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: January 2026

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

January 2026

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: January 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Juniper SRX Series Firewall

8 reviews

Juniper EX Series Ethernet Switches

11 reviews

Juniper vSRX

7 reviews

StarWind Virtual SAN

29 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

1 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

15%

Manufacturing Company

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohammed Junaid Khatib
Technical Lead at a tech vendor
I am using and working on Juniper wireless products, specifically discussing products such as the VLS series and...
Read full review of Mist AI and Cloud »
Patrick Anaku
Senior Network Engineer at a comms service provider
I work with an internet service provider in Uganda and have experience working with Juniper MX Series Routers, as we...
Read full review of Juniper MX Series Routers »
AmbikaBhunia
Pre Sales Network at a wholesaler/distributor
Juniper Mist Wireless Access Points is used for our global customer, which has some branches in India. We use Mist...
Read full review of Juniper Mist Wireless Access Points »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
The main use case for the Juniper EX Series Ethernet Switches includes using protocols such as RSTP and VLAN for...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Manager Technical at a tech services company
Normally this is not a small business. This is the enterprise business and service provider and large enterprise,...
Read full review of Juniper QFX Series Switches »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at a aerospace/defense firm
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at a educational organization
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Ankur Chauhan
Founder and CEO at a comms service provider
Once the cloud was established, I was given the contract for even the cloud management itself. So, I didn't find any...
Read full review of Juniper AppFormix »
PRADIPJOSHI
Owner at a transportation company
Juniper's support is excellent, and I have not faced any hardware issues requiring support due to the stable nature...
Read full review of Juniper EX Series Ethernet Switches »
Chinedu Onwurah
Global Juniper Presales Engineer at a tech services company
I have contacted Juniper support in a few cases, and my experience with them is that the response was okay; it wasn't...
Read full review of Mist AI and Cloud »
AmbikaBhunia
Pre Sales Network at a wholesaler/distributor
As a partner supporting customers, I cannot give you a current rating for technical support from Juniper since I am...
Read full review of Juniper Mist Wireless Access Points »
Bona Chhith
Principal Network Architect at a consultancy
I would rate technical support as five out of five.
Read full review of Juniper EX Series Ethernet Switches »
MURALI NIDAMANURI
Managing Director at a manufacturing company
The support is excellent. I rate the support of the Juniper SRX Series Firewall a ten out of ten.
Read full review of Juniper SRX Series Firewall »
Mohammad Abdur Rahim Sarker
Technical Consultant - Bangladesh, Nepal & Bhutan at a tech services company
The technical support team is very good.
Read full review of Juniper Mist Wireless Access Points »
PRADIPJOSHI
Owner at a transportation company
Juniper's technical support is excellent.
Read full review of Juniper EX Series Ethernet Switches »
Chinedu Onwurah
Global Juniper Presales Engineer at a tech services company
For Juniper support, I would rate it a nine out of ten.
Read full review of Juniper Mist Edge »
Shafi Haider
Network Engineer at a tech services company
We have worked with the technical support and they are good.
Read full review of Juniper MX Series Routers »
Updesh Yadav
Senior network engineer at a tech services company
The solution's technical support team is responsive.
Read full review of Juniper EX Series Ethernet Switches »
Arif Mohammed
System Engineer at a tech consulting company
Customer Service: It depends on region. US customer are currently getting the best service. Technical Support:...
Read full review of Juniper WXC [EOL] »
Anonymous User
Manager Technical at a tech services company
Tech support is adequate. In fact, I would recommend it. Sometimes they are very aggressive, but it's part of the...
Read full review of Juniper QFX Series Switches »
AdamHashi
Manager, VoIP Architect Engineer at a tech services company
All vendors are currently outsourcing their platforms overseas, which tends to lower the overall quality.
Read full review of Juniper QFabric »
Jacek Jarmakiewicz
Expert - architect of ICT systems at a tech services company
Juniper supplies us with great customer support. We are very satisfied with them.
Read full review of Juniper vSRX »
Anonymous User
Managing Consultant at a computer software company
The technical support is amazing. They are responsive and handle cases extremely well. Probably one of the better...
Read full review of Juniper QFabric »
Alejandro Erosa
Business Owner at a energy/utilities company
I would rate their technical support and eight out of ten. I would like to see a better product library or knowledge...
Read full review of Juniper MX Series Routers »
HRaghavan
Manager - IT at a non-tech company
I'm very satisfied with the technical support.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Managing Director at a tech services company
We have been satisfied with the technical support.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Solutions Architect at a computer software company
Technical support has been very supportive.
Read full review of Juniper vSRX »
Ivan Sandano
Solution Architect at a retailer
Juniper Contrail Networking is designed to streamline and integrate networking solutions within OpenStack...
Read full review of Juniper Contrail Networking »
Anonymous User
IT System Engineer at a computer software company
Technical support is brilliant, but I guess you have to pay for it.
Read full review of Juniper SRX Series Firewall »
Reviewer1124ty6
Project Manager at a tech vendor
I would rate technical support 4 out of 5. They're responsive.
Read full review of Juniper SRX Series Firewall »
Anonymous User
IToV Implementation Engineer at a renewables & environment company
I have never needed to contact Juniper technical support.
Read full review of Juniper SRX Series Firewall »
Anonymous User
First Assistant Vice President at a financial services firm
The technical support is quite good.
Read full review of Juniper SRX Series Firewall »
Terah Kaggwa
Technical manager at a tech services company
I usually deal with the local representative and supplier here, but it's typically not for technical issues.
Read full review of Juniper WLC Series »
Anonymous User
Federal Field Systems Engineer at a government
Technical support is good. None of them are great, but I think they are pretty good. It depends on who you get, from...
Read full review of Juniper EX Series Ethernet Switches »
Tarek Menshawy
Senior Network and Security Consultant, JNCIE-SEC#408 at a financial services firm
I think they have professional support. Support is really good, they are professional engineers. Customer support is...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Product Line Manager at a tech services company
I would give technical support a rating of 6/10. On the average, I would give them a rating of 9/10.
Read full review of Juniper NetScreen [EOL] »
Anonymous User
CEO at a tech services company
The support is very good from Juniper and from the local channel partners.
Read full review of Juniper Contrail SD-WAN »

Review 1 of 30

Jccerong Heron
System Engineer at a tech vendor
I have to add that the support team of StarWind really knows the product and is helpful to implement the solution....
Read full review of StarWind Virtual SAN »
Jacob Egan
Systems Administrator at a financial services firm
Any interaction with customer service and support has been awesome. They are quick to respond and very thorough.
Read full review of StarWind Virtual SAN »
Vladimir Simion
Pre Post Sales Engineer at a tech vendor
Customer support for StarWind Virtual SAN is great. They connected to my setup, verified it, validated it, and even...
Read full review of StarWind Virtual SAN »
WJHG
Soporte IT at a security firm
We have not had any contact with technical support.
Read full review of StarWind Virtual SAN »
Tayre José Rivas Salas
TI support analyst at a marketing services firm
The technical support can be a bit complicated by language barriers, however, the objectives have been achieved.
Read full review of StarWind Virtual SAN »
Anonymous User
Information Systems Manager at a aerospace/defense firm
StarWind Proactive Support is fairly responsive. They definitely go above and beyond to address the issues, when...
Read full review of StarWind Virtual SAN »
Anonymous User
System administrator at a tech services company
I did not need to contact customer support for StarWind Virtual SAN.
Read full review of StarWind Virtual SAN »
Anonymous User
Field Engineering Lead at a tech services company
Customer service is the best part of this product. The customer service and support I have received are unmatched by...
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a energy/utilities company
Their support team is highly knowledgeable and skilled in assisting customers with any technical issues they may...
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Network Engineer at a leisure / travel company
I rate StarWind support 10 out of 10. They are fantastic. The StarWind team proactively alerts us about the latest...
Read full review of StarWind Virtual SAN »
Anonymous User
Technical Department Manager at a transportation company
In one problem that I with the performance, they gave me a solution very quickly using a remote session.
Read full review of StarWind Virtual SAN »
ChrisKlose
IT Manager at a transportation company
I would commend the support. They have very knowledgeable people. If they don't have the answer, they quickly access...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director of IT at a computer software company
Their support is very knowledgable and willing to help, they always go well beyond what is required to make sure...
Read full review of StarWind Storage Appliance »
Anonymous User
Director Of Information Technology at a outsourcing company
Technical support has been willing to help and train even on simple questions.
Read full review of StarWind HyperConverged Appliance »
FAFCO
Director of Technology at a manufacturing company
Their customer service at every level, both in terms of our account and technical support is very good. Everything...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Director at a financial services firm
Customer support has been terrific and support has been very knowledgeable and timely. Sometimes, the accent has been...
Read full review of StarWind HyperConverged Appliance »
Justin Graves
IT Supervisor at a non-profit
Excellent! 10/10
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Administrator at a engineering company
The technical support is amazing. Five stars. They are quick to respond and are able to handle issues very quickly...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at a media company
Technical support is very helpful and they call back if I miss them to follow up on any open cases.
Read full review of StarWind HyperConverged Appliance »
MarkMgr
IT Manager at a hospitality company
We don't use the ProActive Support. We have the Standard level. It's very good. We haven't had any issues with it....
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at a legal firm
Support is absolutely fantastic; we couldn't rate them highly enough.
Read full review of StarWind HyperConverged Appliance »
Andrey Naumov
System Administrator at a construction company
They are very friendly and have quick support.
Read full review of StarWind Virtual SAN »
Anonymous User
Partner at a comms service provider
We have had a very good experience with technical support.
Read full review of StarWind Virtual SAN »
Andre C A Griffith MSc MBCS MCTS MCP ITIL
Works at a insurance company
Support for this solution is excellent.
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a educational organization
Technical support is great. They are very responsive, they always reply quickly, and seem very knowledgeable.
Read full review of StarWind Virtual SAN »
Anonymous User
Interim CTO at a non-tech company
I praise them for their support and the willingness to always be available. I would rate their support at ten out of...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Senior System Administrator at a educational organization
Customer service and support have been fantastic. The support staff is very knowledgeable.
Read full review of StarWind HyperConverged Appliance »
Branden Beachy
Works
I had some issues, early on, that ended up being hardware issues on my end. The StarWind support people were more...
Read full review of StarWind Virtual SAN »
Tyler Funk
Sr. IT Systems Engineer at a real estate/law firm
Customer support has gone above and beyond for me in the past, even though I'd forgotten to renew our support...
Read full review of StarWind Virtual SAN »
Anonymous User
IT at a engineering company
Technical support works very responsibly when we have questions. They connected remotely to our servers, performed an...
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

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