Compare Juniper vs StarWind

Juniper

Based on 385 reviews.

StarWind

Based on 291 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

June 2026

VMware vSAN vs. StarWind Virtual SAN

Updated: June 2026

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

June 2026

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: June 2026

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

June 2026

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: June 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Juniper SRX Series Firewall

7 reviews

Juniper EX Series Ethernet Switches

9 reviews

Juniper MX Series Routers

4 reviews

StarWind Virtual SAN

28 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

1 reviews

Top Industries

Manufacturing Company

Computer Software Company

Financial Services Firm

Comms Service Provider

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vinitha Kundawad
Network Implementation Engineer at Cisco
My main use case for Juniper Session Smart Router in the lab environment where I've tried learning about Juniper...
Read full review of Juniper Session Smart Router »
Patrick Anaku
Senior Network Engineer at Roke Telkom
The important thing for our use case of Juniper EX Series Ethernet Switches has been reliability, and there are...
Read full review of Juniper EX Series Ethernet Switches »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
Mohammed Junaid Khatib
Technical Lead at a tech vendor
I am using and working on Juniper wireless products, specifically discussing products such as the VLS series and...
Read full review of Mist AI and Cloud »
FauzanRahmanto
Network Engineer at DCI Indonesia
I use Juniper QFX Series Switches just for layer 2 switches. I'm not using layer 3 on Juniper QFX Series Switches;...
Read full review of Juniper QFX Series Switches »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Aditya Gandhi
Network Design Specialist at a tech vendor
The technical support services are good.
Read full review of Juniper Mist Wired Assurance »
IhorShtanko
Juniper Technical Consultant at MUK
The cloud solution uses AI, so trouble tickets are opened automatically if a network issue occurs. Junior engineers...
Read full review of Juniper Mist Wired Assurance »
IhorShtanko
Juniper Technical Consultant at MUK
I provide technical support myself. Before, I found solutions myself. I don't usually need technical support for the...
Read full review of Juniper SRX Series Firewall »
Owais Malik
IT Administrator at Humane™
We do not have experience with customer service and support.
Read full review of Juniper vSRX »
Mienkuan Sung
Technical Manager at Hwacom Systems Inc.
Technical support has been very helpful and responsive to us. We are satisfied with the level of service on offer.
Read full review of Juniper MX Series Universal Routing Platforms »
Emmanuel Bakare
Product Design / Operations Engineer at Zoracom
It is easy to contact support whenever we need them for maintenance or updates, and I think we have level three...
Read full review of Juniper EX Series Ethernet Switches »
Ankur Chauhan
Founder and CEO at OogyNW Consultancy
Once the cloud was established, I was given the contract for even the cloud management itself. So, I didn't find any...
Read full review of Juniper AppFormix »
JEGAN N
Founder at SYSTA NETWORKS
Juniper Ethernet Switches' tech support is hard to reach and slow.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Systems Analyst at a university
I have not contacted technical support.
Read full review of Juniper vSRX »
Anonymous User
Technical Lead at a tech services company
Technical support was not helpful. The support was horrible. Once we started our investigation, we were faced with...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Systems Engineer
The technical support team is very co-operative and gives quick responses for the logged cases. A hundred percent of...
Read full review of Juniper SRX Series Firewall »
Aladin Gaston
Chief Technology Officer at Flex Group
I've seen really fast response times with Juniper vSRX. When there's a problem, it modifies the firmware quickly to...
Read full review of Juniper vSRX »
Anonymous User
Network Administrator at a government
The technical support services could be better. I encountered difficulties while renewing the maintenance contract.
Read full review of Juniper Mist Wireless Access Points »
Jean Almeida
Senior Network Analyst at a energy/utilities company
High level of technical support.
Read full review of Juniper SRX Series Firewall »
Dániel Halmai
Head of IT Network Division at Panorinformatika
Technical support has been good so far. They are helpful and we find them to be responsive. We are satisfied with the...
Read full review of Juniper WLC Series »
Jacek Jarmakiewicz
Expert - architect of ICT systems at NASK
Technical support is fine.
Read full review of Juniper vSRX »
Anonymous User
IT Engineer at a transportation company
Customer Service: Excellent - License key generation and RMA's are always dealt with within a couple of...
Read full review of Juniper WXC [EOL] »
Anonymous User
NOKIA Lead Engineer at a comms service provider
9 out of 10.
Read full review of Juniper SRX Series Firewall »
Hussein Shamte
Operations Head at Frontier Optical Networks
Technical support is great. They are helpful and responsive.
Read full review of Juniper MX Series Routers »
Anonymous User
Product Line Manager at a tech services company
I would give technical support a rating of 6/10. On the average, I would give them a rating of 9/10.
Read full review of Juniper NetScreen [EOL] »
Anonymous User
Global Wireless Practice Lead at a tech vendor
I would rate Juniper customer service or tech support overall a ten.
Read full review of Mist AI and Cloud »
Manoj Patel
Vice President Digital Network & Security Delivery Group at Microland Limited
The technical support from Juniper Ethernet Switches could be better.
Read full review of Juniper EX Series Ethernet Switches »
SudheerNarayanan
CTO at Two Star Media
My company is in touch with the product's partner, and so we don't have any problems because of which we have to...
Read full review of Juniper Mist Wireless Access Points »
Makara Sakolvaree
Manager at Pplus visions company limited
Support for wire and wireless is very good because I definitely have to send the call to the technical team, which is...
Read full review of Juniper WLC Series »
Anonymous User
SAVP & Head of IT Infrastructure at a financial services firm
I have not contacted the support from Juniper SRX.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Owner at a tech services company
I have not contacted technical support directly. We always go through the supplier.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Network Engineer at a tech services company
The vendor support is good. The technical support is good.
Read full review of Juniper EX Series Ethernet Switches »
Reviewer1124ty6
Project Manager at MULTILINK COMPUTERS PVT LTD
I would rate technical support 4 out of 5. They're responsive.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Vice President, Network Engineering at a financial services firm
I think Juniper support is good. They're responsive, so I can't really complain.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
IT Manager at a hospitality company
We haven't needed to contact technical support.
Read full review of Mist AI and Cloud »

Review 1 of 30

Tayre José Rivas Salas
TI support analyst at Invermedia
The technical support can be a bit complicated by language barriers, however, the objectives have been achieved.
Read full review of StarWind Virtual SAN »
A Mizuno
IT Manager at The Children's Foundation
Service technicians are professional, knowledgeable, and very responsive.
Read full review of StarWind Virtual SAN »
jioller
Consultant and Content Manager at Jotelulu
In my experience of over 20 years in the IT industry, I've noticed that they provide one of the best services...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at WYATT EARLY HARRIS WHEELER LLP
Support is fantastic. It is quick, responsive, knowledgeable, and professional.
Read full review of StarWind Virtual SAN »
Igor Beck
IT-Administrator at Milchwerk Jäger GmbH
We always used customer support on any new HCA setup. They do checkups and look over the configuration to make sure...
Read full review of StarWind HyperConverged Appliance »
reviewer189641
Systemadministratör at Hantverksdata Sverige AB
The one time I had to contact support, they were very good and I got the impression they understand storage and their...
Read full review of StarWind Virtual SAN »
Eren Cakmak
IT Administrator at Kemmler Kemmler GmbH
The customer support was excellent. We initially opened a post on the official StarWind Support page and received a...
Read full review of StarWind Virtual SAN »
Claire Madison
IT Manager at Projects Inc.
They could use a little more diversity in their technicians. Some of them are a little bit difficult to understand....
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at a non-profit

Read full review of StarWind HyperConverged Appliance »
Anonymous User
CIO at a renewables & environment company
Service from initial questions and review, to demo, to purchase, and post-purchase support has been great.
Read full review of StarWind HyperConverged Appliance »
Indeep G
Senior Systems Administrator at Prism Economics & Analysis
Their customer support is pretty quick a they respond usually in 24 hours and they will jump on a remote session to...
Read full review of StarWind Virtual Tape Library »
Matt_Thomas
Network Manager at Riverston Schools
They are great at monitoring. The Proactive Premium Support has helped to free up an employee, as I'm the only one...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Automation Engineer at Wunderlich-Malec Engineering
Customer service gets back to you promptly and is highly knowledgeable.
Read full review of StarWind Virtual SAN »
Stefanos Evangelou
Cloud Architect at a tech services company
The customer service and sales team have been very responsive and helpful throughout the evaluation of the product.
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Information Technology at a outsourcing company
Technical support has been willing to help and train even on simple questions.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
CIO at JSC Sheremetyevo International Airport
The experience of work with clients/technical support is very positive. Everything is fast and available.
Read full review of StarWind Virtual SAN »
Kamil
Specialist in the center of security at PERN S.A.
Our experience is that we get a fast response from technical support.
Read full review of StarWind Virtual SAN »
Achesman Chesman
integration engineer at Insight
Customer support is one of the really plus points for us; they've got a free community environment where you can get...
Read full review of StarWind Virtual SAN »
Anonymous User
Technical Department Manager at ACS SA
In one problem that I with the performance, they gave me a solution very quickly using a remote session.
Read full review of StarWind Virtual SAN »
Demetris Papademetriou
System Administrator at a real estate/law firm
We did not use customer support for StarWind Virtual SAN.
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Administrator at Daifuku America
The technical support is amazing. Five stars. They are quick to respond and are able to handle issues very quickly...
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at Kelly Aerospace, Inc.
Support is nothing but stellar. The support staff is very knowledgeable and willing to help.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at Kanal 75
Technical support is very helpful and they call back if I miss them to follow up on any open cases.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Information Systems Security Officer at Graham Corp
The StarWind support team is very knowledgeable. When you need support, you speak directly with someone who knows the...
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at a computer software company
StarWind support is excellent. They are very knowledgeable and thorough.
Read full review of StarWind HyperConverged Appliance »
Adam F
Works at a computer software company
StarWind's proactive support has helped my organization by giving us the reassurance of 24/7 monitoring of the...
Read full review of StarWind Virtual SAN »
Mart Vernik
Digital Archive System Administrator at Rahvusarhiiv
Customer service is helpful.
Read full review of StarWind Virtual SAN »
Anonymous User
Server Administrator at John Wood Community College
Technical support is quick to respond and proactive with our additional support.
Read full review of StarWind HyperConverged Appliance »
Larryb Benedict
IT Administrator at Grand + Benedicts
Customer support is excellent and very responsive.
Read full review of StarWind Virtual SAN »
Evgenii Korsak
Works
The technical support is very good.
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

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