Compare Juniper vs StarWind

Juniper

Based on 390 reviews.

StarWind

Based on 296 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

September 2026

VMware vSAN vs. StarWind Virtual SAN

Updated: September 2026

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

September 2026

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: September 2026

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

September 2026

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: September 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Juniper SRX Series Firewall

4 reviews

Juniper EX Series Ethernet Switches

8 reviews

Juniper MX Series Routers

4 reviews

StarWind Virtual SAN

27 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

0 reviews

Top Industries

Manufacturing Company

Comms Service Provider

Outsourcing Company

Financial Services Firm

11%

Computer Software Company

Construction Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
I used Juniper Session Smart Router within a healthcare environment around 2016 for a couple of years while working...
Read full review of Juniper Session Smart Router »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
Patrick Anaku
Senior Network Engineer at Roke Telkom
The important thing for our use case of Juniper EX Series Ethernet Switches has been reliability, and there are...
Read full review of Juniper EX Series Ethernet Switches »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The usual use cases for Juniper SRX Series Firewall that I work with mostly are for enterprise solutions, which...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I have worked with Juniper Mist Wired Assurance for three years, with general experience in Mist for wireless...
Read full review of Juniper Mist Wired Assurance »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

MarekSzafrański
Senior Core Network Engineer at Freelancer
I don't see any support from the tool's technical support. I find everything myself.
Read full review of Mist AI and Cloud »
Yussuf Raji
Product Manager, Network Solutions at a computer software company
As an elite partner, we provide level one and level two support to our clients. If necessary, we escalate issues to...
Read full review of Juniper Mist Wireless Access Points »
JEGAN N
Founder at SYSTA NETWORKS
Juniper Ethernet Switches' tech support is hard to reach and slow.
Read full review of Juniper EX Series Ethernet Switches »
PRADIPJOSHI
Owner at Shree Atharva Sales Corporation
Juniper products are only available through a couple of national distributors in our country. In our company, we...
Read full review of Juniper SRX Series Firewall »
Mark Houtz
Senior Network Engineer at Northeastern Utah Educational Services
I rate the support of Juniper Wireless AP a five out of five. I recently spoke to one of their support engineers to...
Read full review of Juniper Mist Wireless Access Points »
Nazish Sameer Shaikh
Senior Network Security Engineer at UNITE HERE HEALTH
I contacted the solution's technical support for configuring devices. I am happy with the technical support because...
Read full review of Juniper WLC Series »
Atul Torne
Sr. Backbone Architect at a comms service provider
The Juniper technical support agents should have more technical and hardware knowledge of Juniper routers and...
Read full review of Juniper MX Series Routers »
Anoop-Kumar
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
The technical support is good.
Read full review of Juniper MX Series Routers »
Özden-Aydın
Technology Consultant at NetWiser
The technical support of Juniper is an eight on a scale from one to ten; it is good enough.
Read full review of Juniper Session Smart Router »
PinchasAlbalya
Network Engineer at a educational organization
We manage the solution ourselves and do not require any support.
Read full review of Juniper EX Series Ethernet Switches »
Shiva_Prasad
Senior Technical Consultant at Black Box Network Services
Technical support is excellent.
Read full review of Juniper Mist Premium Analytics »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The cloud solution uses AI, so trouble tickets are opened automatically if a network issue occurs. Junior engineers...
Read full review of Juniper Mist Wired Assurance »
Marc Gaethofs
ICT manager at Thys Bouwprojecten
It is noteworthy that some challenges arose initially during the transition when Juniper took over. I vaguely recall...
Read full review of Mist AI and Cloud »
PRADIPJOSHI
Owner at Shree Atharva Sales Corporation
Juniper's support is excellent, and I have not faced any hardware issues requiring support due to the stable nature...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Owner & General Manager at a media company
We are very happy with the local support provided by our local system integrator, but to get assistance from Juniper,...
Read full review of Juniper MX Series Routers »
Anonymous User
Sr. Network Engineer at Kitsap Credit Union
JTAC (Juniper Networks Technical Assistance Center) is just okay for technical assistance. However, if you are used...
Read full review of Juniper SRX Series Firewall »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
We connected with tech support seven or eight months ago. We got good support and a good response.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Head of Network Operations at a tech company
A nine out of 10.
Read full review of Netrounds »
Tarun Audichya
Solution Architect at ConnX Inc.
In terms of technical support, I haven't had many issues that required me to contact them. However, when I have...
Read full review of Juniper Contrail Networking »
Anonymous User
IP Engineer at a comms service provider
The support is good.
Read full review of Juniper MX Series Routers »
Shankar Raju S M
Senior Technical Director at National Informatics Center
The support of Juniper Ethernet Switches is very good. I rate the support of Juniper Ethernet Switches five out of five.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Network Engineer at a tech services company
Technical support is pretty good. I would rate it eight out of 10.
Read full review of Juniper SRX Series Firewall »
Makara Sakolvaree
Manager at Pplus visions company limited
The support changes in India. One time it was okay, but the quality was not good. I want support to improve in terms...
Read full review of Juniper MX Series Universal Routing Platforms »
Anonymous User
Head of section at a university
Customer Service: Very impressive, but you have to know the inner workings of JTAC. Technical Support: Very...
Read full review of Juniper SRX Series Firewall »
Viswanathan Selvakumar
Senior Manager at Allsec Technologies Ltd
The support that we receive from the partner is good. They are available if you are looking for a replacement or an...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Engineer & Cyber Security Analyst at a tech services company
I have reached out to Juniper tech support a couple of times. I recall the experience being good. I got the answers I...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Sr. Engineer at a comms service provider
The technical support is good. The engineers help support our customers day-to-day.
Read full review of Juniper SRX Series Firewall »
Jacek Jarmakiewicz
Expert - architect of ICT systems at NASK
Juniper supplies us with great customer support. We are very satisfied with them.
Read full review of Juniper vSRX »
Anonymous User
Managing Consultant at a computer software company
The technical support is amazing. They are responsive and handle cases extremely well. Probably one of the better...
Read full review of Juniper QFabric »
Anonymous User
Global Wireless Practice Lead at a tech vendor
I would rate Juniper customer service or tech support overall a ten.
Read full review of Mist AI and Cloud »

Review 1 of 30

reviewer298561
Technology & Product Director at Precise Imaging
Technical support is good. Somebody is always available 24/7.
Read full review of StarWind Virtual SAN »
Tayre José Rivas Salas
TI support analyst at Invermedia
The technical support can be a bit complicated by language barriers, however, the objectives have been achieved.
Read full review of StarWind Virtual SAN »
Christian Nissia
IT Support Engineer at a consultancy
I have contacted them sometimes, and I can say they are very quick to respond. As soon as we contact them, around...
Read full review of StarWind Virtual SAN »
reviewer189641
Systemadministratör at Hantverksdata Sverige AB
The one time I had to contact support, they were very good and I got the impression they understand storage and their...
Read full review of StarWind Virtual SAN »
MIT
IT System Administrator at Ludwig Meyer GmbH & Co. KG
We really only had contacted the support for the final checkup after setting it up ourselves, so that they could...
Read full review of StarWind Virtual SAN »
reviewer0295725
Infrastructure Engineer at Euro Garages Limited
The customer service and support provided by StarWind were exceptional. Whenever we reached out with questions or...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at WYATT EARLY HARRIS WHEELER LLP
Support is fantastic. It is quick, responsive, knowledgeable, and professional.
Read full review of StarWind Virtual SAN »
Dan Reynolds
Director of IT at BLDD ARCHITECTS INC
Tech support is fantastic. As I mentioned I consider StarWind tech support one of the main features. And if the poo...
Read full review of StarWind Virtual SAN »
Raul Faria
CTO at Axanet GmbH
They were very friendly and helpful, staying professional and competent at all times.
Read full review of StarWind Virtual SAN »
Anonymous User
Project Engineer at ACTA inc.
Customer service and support replied quickly and ensured everything was implemented correctly. They checked in and...
Read full review of StarWind Virtual SAN »
Claire Madison
IT Manager at Projects Inc.
They could use a little more diversity in their technicians. Some of them are a little bit difficult to understand....
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director Of Technical Services at D-J Engineering, Inc.
Technical support seems responsive. We've only used them a few times.
Read full review of StarWind Virtual SAN »
Sh. A. Farhan
Technical Manager at a computer software company
Customer service is easily available by email. I have not tried by phone. However, it's my understanding that they...
Read full review of StarWind Virtual SAN »
Anonymous User
Works at PPL
Their support team is highly knowledgeable and skilled in assisting customers with any technical issues they may...
Read full review of StarWind Virtual SAN »
SimplifyTech
CEO at Simplify Technology
Their support goes above and beyond with the integration of their software.
Read full review of StarWind Virtual SAN »
Justin Graves
IT Supervisor at Area Agency on Aging Region 9, Inc.
Excellent! 10/10
Read full review of StarWind Virtual SAN »
Shawn Bender
Global IS Admin at Benshaw, Inc.
The support at StarWind was very knowledgeable and was able to resolve any issues on the current call.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Information Systems Manager at a aerospace/defense firm
StarWind Proactive Support is fairly responsive. They definitely go above and beyond to address the issues, when...
Read full review of StarWind Virtual SAN »
Kamil
Specialist in the center of security at PERN S.A.
Our experience is that we get a fast response from technical support.
Read full review of StarWind Virtual SAN »
Daniel P.
Manager, Information Technology at a transportation company
Customer service and support is the strongest part of this company. I have zero issues with them and wish other...
Read full review of StarWind Virtual SAN »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
It was great working with technical support. They took the time to address everything I needed to know.
Read full review of StarWind Virtual Tape Library »
Anonymous User
Solutions Architect at ITsavvy
Technical support has been good.
Read full review of StarWind Virtual SAN »
Max Polanc
IT Admin at Protect Fundus d.o.o.
We have found that we can get a quick response to questions on the forums.
Read full review of StarWind Virtual SAN »
Michael Dotter
Owner at Quo Vadimus LLC
Support is amazing. They are very friendly and helpful.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director of IT at Kelly Aerospace, Inc.
Support is nothing but stellar. The support staff is very knowledgeable and willing to help.
Read full review of StarWind Virtual SAN »
Artur Kamalov
Head of Local Area Network Department at JSC Ufanet
Support has standard procedures and rules. It was provided at a good level.
Read full review of StarWind Virtual SAN »
Arcwell R. Hernandez
Director/Solutions Architect at TechOps Trinidad & Tobago LTD
very good
Read full review of StarWind Virtual SAN »
Ho-Ching Yung
IT Director/Senior Software Developer at Hillis-Carnes Engineering
Tech support has been quick, has a very quick response, and they also provocatively monitor the appliance's status.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director of IT at a computer software company
StarWind support is excellent. They are very knowledgeable and thorough.
Read full review of StarWind HyperConverged Appliance »
Mart Vernik
Digital Archive System Administrator at Rahvusarhiiv
Customer service is helpful.
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.