Compare Juniper vs StarWind

Juniper

Based on 390 reviews.

StarWind

Based on 296 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

October 2026

VMware vSAN vs. StarWind Virtual SAN

Updated: October 2026

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

October 2026

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: October 2026

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

October 2026

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: October 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Juniper SRX Series Firewall

4 reviews

Juniper EX Series Ethernet Switches

8 reviews

Juniper MX Series Routers

4 reviews

StarWind Virtual SAN

25 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

0 reviews

Top Industries

Outsourcing Company

10%

Manufacturing Company

Comms Service Provider

Financial Services Firm

11%

Outsourcing Company

11%

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
I used Juniper Session Smart Router within a healthcare environment around 2016 for a couple of years while working...
Read full review of Juniper Session Smart Router »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The usual use cases for Juniper SRX Series Firewall that I work with mostly are for enterprise solutions, which...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I have worked with Juniper Mist Wired Assurance for three years, with general experience in Mist for wireless...
Read full review of Juniper Mist Wired Assurance »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
Marvis Virtual Network Assistant is primarily used for fast troubleshooting and identifying root problems across the...
Read full review of Marvis Virtual Network Assistant »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Stratos-Margaritis
Solutions Architect at Navarino SA
They have been pretty good. In some cases, they took a little bit of time to give a response for the cases we were...
Read full review of Juniper SRX Series Firewall »
Jeff Ehrenberg
IT Director at ADS
Based on my experience with technical support, I would rate them a four out of five.
Read full review of Juniper SRX Series Firewall »
Sudheer Kumar
Cyber Security Practice Lead at a tech services company
My experience with customer support for Juniper Session Smart Router is that sometimes I feel it is not very...
Read full review of Juniper Session Smart Router »
Mohd.Rivai
Network Security Engineer at a tech services company
The technical support is a lot better because when we log a case, they respond.
Read full review of Juniper SRX Series Firewall »
SRI GANESH PHANIYAPPA
Sub Divisional Engineer NOC Bangalore at Bharat Sanchar Nigam Limited
The technical support services are excellent.
Read full review of Juniper vSRX »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The technical support can see any issues and help, for example, if an export is damaged or doesn't work properly,...
Read full review of Mist AI and Cloud »
Chinedu Onwurah
Global Juniper Presales Engineer at Westcon-Comstor
For Juniper support, I would rate it a nine out of ten.
Read full review of Juniper Mist Edge »
Bona Chhith
Principal Network Architect at a consultancy
I would rate technical support as five out of five.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Network Engineer at Advanced Technologies
I have created only one ticket for technical support. The support was quick.
Read full review of Juniper EX Series Ethernet Switches »
Hezio Fernandes
Works at wolterskluwer
I have not contacted support.
Read full review of Apstra Operating System »
Abhilash V
Senior Consultant
The support could be somewhat improved with Juniper.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Network Engineer at a manufacturing company
The customer service and support are good.
Read full review of Juniper QFX Series Switches »
Ivan Sandano
Solution Architect at Posteo
Juniper Contrail Networking is designed to streamline and integrate networking solutions within OpenStack...
Read full review of Juniper Contrail Networking »
Julien KOLLE M
Cloud Infrastructure Architect at POST Luxembourg
Customer service rating: 4
Read full review of Juniper Session Smart Router »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
We haven't had much contact with the support team, although there has been one problem that remains unresolved....
Read full review of Juniper Mist Edge »
AlMAmun
Assistant Manager at GBPL
Ultimately, when customers encounter challenges, they reach out to us for assistance. We then establish a schedule...
Read full review of Juniper SRX Series Firewall »
Shashidhara B N
Director & CIO of IT services at Connectivity IT Services Private Limited
Juniper support is very good. But more than the technical support, their documentation is awesome. You can just...
Read full review of Juniper SRX Series Firewall »
Jacek Jarmakiewicz
Expert - architect of ICT systems at NASK
Technical support is fine.
Read full review of Juniper vSRX »
Richard A. LaJambe
Senior Network Administrator at Zetec, Inc.
I have used technical support quite a bit, and they are really good. I would rate them an eight out of ten. There is...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Service Sales Associate at a tech services company
The technical support is fantastic. They are quick to respond and always rolling out new features. We are very happy...
Read full review of Juniper Mist Wireless Access Points »
Anonymous User
Network Admin at a government
Their technical support is good. Our experience with them has been good.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network | Firewall Engineer - Cloud Managed Services Delivery at a tech services company
They provide an awesome technical support.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Service Manager at a energy/utilities company
It was very difficult to get technical support, here in Egypt. There is no local support available.
Read full review of Juniper EX Series Ethernet Switches »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
I haven't really had a chance to contact support when I had problems. For Juniper and Mist, I used Marvis. So, we did...
Read full review of Juniper Contrail SD-WAN »
Anonymous User
Business Development Manager at a tech vendor
Technical support is excellent. They are extremely helpful and responsive. We are quite satisfied with their level of...
Read full review of Juniper WLC Series »
Darrin Khan
Compliance, Security & Testing Manager at a financial services firm
We have been in touch with Professional Services. They are excellent, and they're always on time. The responses are...
Read full review of Juniper EX Series Ethernet Switches »
Przemysław Zawadzki
Solutions Architect at a tech services company
We have premium support from the company and we provide support to our customers.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Federal Field Systems Engineer at a government
Technical support is good. None of them are great, but I think they are pretty good. It depends on who you get, from...
Read full review of Juniper EX Series Ethernet Switches »
Makara Sakolvaree
Manager at Pplus visions company limited
The support changes in India. One time it was okay, but the quality was not good. I want support to improve in terms...
Read full review of Juniper MX Series Universal Routing Platforms »
Anonymous User
Managing Director at a tech services company
We have been satisfied with the technical support.
Read full review of Juniper EX Series Ethernet Switches »

Review 1 of 30

dchapman
Technology Director at Tryon International Equestrian Center & Resort
Technical support has been top-shelf!
Read full review of StarWind HyperConverged Appliance »
Jeremy Brenton
IT Director at Roseman University of Health Sciences
Customer support for StarWind Virtual SAN is excellent and is the number one selling point to me. I would rate the...
Read full review of StarWind Virtual SAN »
Christian Nissia
IT Support Engineer at a consultancy
I have contacted them sometimes, and I can say they are very quick to respond. As soon as we contact them, around...
Read full review of StarWind Virtual SAN »
Edward Wordsworth
Technical Support Manager at Support IT
The product offers great service and support.
Read full review of StarWind Virtual SAN »
reviewer0295725
Infrastructure Engineer at Euro Garages Limited
The customer service and support provided by StarWind were exceptional. Whenever we reached out with questions or...
Read full review of StarWind Virtual SAN »
reviewer189641
Systemadministratör at Hantverksdata Sverige AB
The one time I had to contact support, they were very good and I got the impression they understand storage and their...
Read full review of StarWind Virtual SAN »
NisarAhmad
Freelance Technology Writer at TechnologyAdvice
The technical support experience so far has been positive.
Read full review of StarWind Virtual SAN »
Francesco Infantini
IT Administrator at AptGetDefence SL
I have used only the public forum support for StarWind Virtual SAN, and in that case, answers were readily given.
Read full review of StarWind Virtual SAN »
Raul Faria
CTO at Axanet GmbH
They were very friendly and helpful, staying professional and competent at all times.
Read full review of StarWind Virtual SAN »
Andrey Naumov
System Administrator at Craft Group
They are very friendly and have quick support.
Read full review of StarWind Virtual SAN »
Branden Beachy
Works at GOSHEN COMMUNITY SCHOOLS
I had some issues, early on, that ended up being hardware issues on my end. The StarWind support people were more...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Service Supervisor at VIP Technology Solutions Group
Tech support has been fantastic. Always willing to help no matter what time of day/night. I've never had to have an...
Read full review of StarWind HyperConverged Appliance »
Ho-Ching Yung
IT Director/Senior Software Developer at Hillis-Carnes Engineering
Tech support has been quick, has a very quick response, and they also provocatively monitor the appliance's status.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at a non-profit

Read full review of StarWind HyperConverged Appliance »
David Rager
CEO CIO at Store & Haul Inc
Their customer support has been pretty good. They've done a really good job of supporting the product and even...
Read full review of StarWind HyperConverged Appliance »
Seth Bestulic
IT Network & System Engineer at Energy Trust of Oregon
My experience with support was terrific. The only issue was having to communicate through a sales rep instead of...
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support provided is very prompt.
Read full review of StarWind Virtual SAN »
Николай Фокин
Works at Cloud4y.ru #1 корпоративный облачный провайдер
We are satisfied by the level of service we got almost six years ago and continue to receive. We were surprised to...
Read full review of StarWind Virtual SAN »
Anonymous User
System administrator at a tech services company
I did not need to contact customer support for StarWind Virtual SAN.
Read full review of StarWind Virtual SAN »
PieterGrootendorst
Technical Consultant at GMA
I only had to call technical support once, and they were very responsive and quick. Overall, I've been satisfied with...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Information Systems Manager at a aerospace/defense firm
StarWind Proactive Support is fairly responsive. They definitely go above and beyond to address the issues, when...
Read full review of StarWind Virtual SAN »
Anonymous User
Deputy Director at a government
Over a period of nine years, we applied three times to technical support. In all cases, the problem has been solved.
Read full review of StarWind Virtual SAN »
Anonymous User
Network And Systems Administrator at a financial services firm
The few times I reached out to technical support, my issues were solved in minuets, not hours.
Read full review of StarWind Virtual SAN »
Jose Escario
Infrastructure Manager at Beacon Fronline Solutions Inc
It's easy to file a ticket when you are experiencing problem with this vsan
Read full review of StarWind Virtual SAN »
Michael Dotter
Owner at Quo Vadimus LLC
Support is amazing. They are very friendly and helpful.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Tech/ Network Admin at Society of St James
Customer service is very helpful and polite. They will help you with pricing and to find the proper license that...
Read full review of StarWind Virtual SAN »
ChrisKlose
IT Manager at a transportation company
I would commend the support. They have very knowledgeable people. If they don't have the answer, they quickly access...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
CEO at a tech vendor
Technical support is always available and helpful
Read full review of StarWind Virtual SAN »
Edrissa Jarju
I.T. Manager at H&R Reit
I think the customer support for StarWind Virtual SAN is probably the best that we can possibly say. Compared to what...
Read full review of StarWind Virtual SAN »
Robert Ivanusa
Director Of IT And Corporate Security at SLOVENSKI DRŽAVNI HOLDING, d.d.
We were really positively impressed with the support and help they offered (purchased with the product - with no...
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

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