Compare Juniper vs StarWind

Juniper

Based on 371 reviews.

StarWind

Based on 286 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

January 2026

VMware vSAN vs. StarWind Virtual SAN

Updated: January 2026

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

January 2026

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: January 2026

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

January 2026

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: January 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Juniper SRX Series Firewall

8 reviews

Juniper EX Series Ethernet Switches

12 reviews

Juniper vSRX

7 reviews

StarWind Virtual SAN

29 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

1 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

16%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohammed Junaid Khatib
Technical Lead at a tech vendor
I am using and working on Juniper wireless products, specifically discussing products such as the VLS series and...
Read full review of Mist AI and Cloud »
Patrick Anaku
Senior Network Engineer at a comms service provider
I work with an internet service provider in Uganda and have experience working with Juniper MX Series Routers, as we...
Read full review of Juniper MX Series Routers »
AmbikaBhunia
Pre Sales Network at a wholesaler/distributor
Juniper Mist Wireless Access Points is used for our global customer, which has some branches in India. We use Mist...
Read full review of Juniper Mist Wireless Access Points »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
The main use case for the Juniper EX Series Ethernet Switches includes using protocols such as RSTP and VLAN for...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Manager Technical at a tech services company
Normally this is not a small business. This is the enterprise business and service provider and large enterprise,...
Read full review of Juniper QFX Series Switches »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at a aerospace/defense firm
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at a educational organization
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Marc Gaethofs
ICT manager at a real estate/law firm
It is noteworthy that some challenges arose initially during the transition when Juniper took over. I vaguely recall...
Read full review of Mist AI and Cloud »
KyeJewell
Senior IT Support Engineer at a hospitality company
In the past two years, I've only had to call Juniper twice. One was for a switch issue and one was for one of our...
Read full review of Juniper EX Series Ethernet Switches »
Kasun De Silva
System Engineer at a computer software company
So far, we haven't had any reason to contact technical support since the implementation was pretty straightforward.
Read full review of Mist AI and Cloud »
FauzanRahmanto
Network Engineer at a tech services company
They need some better support services in the Asia region. If I get support from America or Europe, the help they...
Read full review of Juniper EX Series Ethernet Switches »
Dr. Gyan Chand Sharma
Assistant Programmer at a educational organization
We haven't had any major issues with the Juniper access points. If any minor issues arise, we contact the service...
Read full review of Juniper Mist Wireless Access Points »
EricLo
Assistant IT Manager - Infrastructure & Operation at a aerospace/defense firm
We've used technical support very few times. They are fine. they respond. It's pretty standard.
Read full review of Juniper SRX Series Firewall »
SherifShahen
It Infrastructure Manager at a tech services company
I communicated with the product's support team directly.
Read full review of Juniper EX Series Ethernet Switches »
Mohd.Rivai
Network Security Engineer at a tech services company
The technical support is a lot better because when we log a case, they respond.
Read full review of Juniper SRX Series Firewall »
Swarup Dey
Strategic growth consultant at a tech services company
Customer service and support are okay. The response time could be faster. But Cisco offers better support.
Read full review of Juniper Mist Wireless Access Points »
IhorShtanko
Juniper Technical Consultant at a tech services company
The technical support can see any issues and help, for example, if an export is damaged or doesn't work properly,...
Read full review of Mist AI and Cloud »
Pawel Jenner
DevOps and System Engineer at a tech services company
The solution's support is typical. It's not quite different from others. I fid it similar to other vendors. For...
Read full review of Juniper EX Series Ethernet Switches »
IhorShtanko
Juniper Technical Consultant at a tech services company
The cloud solution uses AI, so trouble tickets are opened automatically if a network issue occurs. Junior engineers...
Read full review of Juniper Mist Wired Assurance »
Viswanathan Selvakumar
Senior Manager at a computer software company
The customer support team is good. I recommend contacting them if any support is needed.
Read full review of Juniper SRX Series Firewall »
EleftheriaPetraki
Network Engineer at a university
I believe that their current setup for support is an acceptable solution in general terms. They have quite a nice...
Read full review of Juniper MX Series Routers »
Vishnu Suresh
IT Administrator at a comms service provider
I have never contacted technical support directly because I haven't had any serious issues. When I need support, I...
Read full review of Juniper EX Series Ethernet Switches »
Samer Hamadeh
Senior Information Security Engineer at a marketing services firm
They have good technical support but we very rarely use technical support. We go through vendors.
Read full review of Juniper vSRX »
Anonymous User
Managing Director at a tech services company
We have been satisfied with the technical support.
Read full review of Juniper EX Series Ethernet Switches »
Jacek Jarmakiewicz
Expert - architect of ICT systems at a tech services company
Juniper supplies us with great customer support. We are very satisfied with them.
Read full review of Juniper vSRX »
Anonymous User
CEO at a tech services company
The support is very good from Juniper and from the local channel partners.
Read full review of Juniper Contrail SD-WAN »
Anonymous User
Sr. Engineer at a comms service provider
The technical support is good. The engineers help support our customers day-to-day.
Read full review of Juniper SRX Series Firewall »
Tarek Menshawy
Senior Network and Security Consultant, JNCIE-SEC#408 at a financial services firm
I think they have professional support. Support is really good, they are professional engineers. Customer support is...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network | Firewall Engineer - Cloud Managed Services Delivery at a tech services company
They provide an awesome technical support.
Read full review of Juniper SRX Series Firewall »
Richard A. LaJambe
Senior Network Administrator at a manufacturing company
I have used technical support quite a bit, and they are really good. I would rate them an eight out of ten. There is...
Read full review of Juniper SRX Series Firewall »
Anonymous User
IT Manager at a comms service provider
Technical support is very bad. They never respond to any ticket you open, although we pay for the support.
Read full review of Juniper vSRX »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
I haven't really had a chance to contact support when I had problems. For Juniper and Mist, I used Marvis. So, we did...
Read full review of Juniper Contrail SD-WAN »
HRaghavan
Manager - IT at a non-tech company
I'm very satisfied with the technical support.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Owner & General Manager at a media company
Juniper's 3rd level support could be much better and faster. Local partner is perfect, but not almighty, we have to...
Read full review of Juniper EX Series Ethernet Switches »
Joris Van den Bergh
Team Leader Solution Specialists at a tech services company
The technical support is very good. We can talk and have the support of the engineers who are developing the software...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Head of section at a university
Customer Service: Very impressive, but you have to know the inner workings of JTAC. Technical Support: Very...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Managing Consultant at a computer software company
The technical support is amazing. They are responsive and handle cases extremely well. Probably one of the better...
Read full review of Juniper QFabric »

Review 1 of 30

Seth Weber
Network & Systems Administrator at a healthcare company
Customer support is very good! The support rep knew what they were talking about and quickly got back to me with an...
Read full review of StarWind Virtual SAN »
reviewer298561
Technology & Product Director at a hospitality company
Technical support is good. Somebody is always available 24/7.
Read full review of StarWind Virtual SAN »
Edward Wordsworth
Technical Support Manager at a tech services company
The product offers great service and support.
Read full review of StarWind Virtual SAN »
Stefanos Evangelou
Cloud Architect at a tech services company
The customer service and sales team have been very responsive and helpful throughout the evaluation of the product.
Read full review of StarWind Virtual SAN »
Kyle Buxton
Manager, Field Support at a outsourcing company
The technical support team has been very involved and supportive. They have been great at demoing what they can do...
Read full review of StarWind Virtual SAN »
Max Polanc
IT Admin
We have found that we can get a quick response to questions on the forums.
Read full review of StarWind Virtual SAN »
Kelly Von Der Heyden
Sales Director at a tech services company
The support that they provide is excellent. They have 24 hours a day seven days a week support, and all the engineers...
Read full review of StarWind Virtual Tape Library »
Anonymous User
Director of IT at a transportation company
Support is nothing but stellar. The support staff is very knowledgeable and willing to help.
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at a computer software company
StarWind support is excellent. They are very knowledgeable and thorough.
Read full review of StarWind HyperConverged Appliance »
Andre C A Griffith MSc MBCS MCTS MCP ITIL
Works at a insurance company
Support for this solution is excellent.
Read full review of StarWind Virtual SAN »
Bryan Schuler
Network Administrator at a manufacturing company
The times that I have called the StarWind ProActive Support, they were immediate and right there. I have had no...
Read full review of StarWind Virtual SAN »
Matthew Henson
Owner at a tech services company
When I've had a problem, I have had someone respond almost immediately. If not picking up the phone and helping me...
Read full review of StarWind Virtual SAN »
Shawn Bender
Global IS Admin at a manufacturing company
We have no issues working with StarWind's customer service department.
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Network Engineer at a tech services company
We had one issue with a part failing, and we were informed by support before we even knew. The part and on-site...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Senior Technical Architect at a tech services company
We haven't had any issues with the solution so have had no need to request service/technical support. However, our...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Tech/ Network Admin at a non-profit
Customer service is very helpful and polite. They will help you with pricing and to find the proper license that...
Read full review of StarWind Virtual SAN »
Andrey Naumov
System Administrator at a construction company
They are very friendly and have quick support.
Read full review of StarWind Virtual SAN »
Branden Beachy
Works
I had some issues, early on, that ended up being hardware issues on my end. The StarWind support people were more...
Read full review of StarWind Virtual SAN »
Anonymous User
System administrator at a tech services company
I did not need to contact customer support for StarWind Virtual SAN.
Read full review of StarWind Virtual SAN »
TRAIANO ...
Technology Solutions, Support & Training
This area has been the best for us, especially being new to this technology. The support team was amazing with...
Read full review of StarWind Virtual SAN »
David Rager
CEO CIO at a transportation company
Their customer support has been pretty good. They've done a really good job of supporting the product and even...
Read full review of StarWind HyperConverged Appliance »
Lukasz Z.
VMware Administrator, VMware vExpert at a financial services firm
Very good. I've got standard support but the reaction time is always 1-2 hours.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Service Supervisor at a tech services company
Tech support has been fantastic. Always willing to help no matter what time of day/night. I've never had to have an...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Manager, Network at a construction company
I would say StarWind has the best customer service and support. They are quick and aggressive in resolving any issues...
Read full review of StarWind Virtual SAN »
Michael Dotter
Owner at a tech consulting company
Support is amazing. They are very friendly and helpful.
Read full review of StarWind HyperConverged Appliance »
Claire Madison
IT Manager at a transportation company
They could use a little more diversity in their technicians. Some of them are a little bit difficult to understand....
Read full review of StarWind HyperConverged Appliance »
Jose Escario
Infrastructure Manager at a computer software company
It's easy to file a ticket when you are experiencing problem with this vsan
Read full review of StarWind Virtual SAN »
Richard Ojeleye
Deputy Director of Technology and Communications at a comms service provider
I like the ProActive support. All the guys that I have spoken or dealt with are professionals. I find this very...
Read full review of StarWind Virtual SAN »
Andrew Wolf
Civil Engineer at a construction company
Customer service has been excellent. Any questions we have had have been answered quickly.
Read full review of StarWind HyperConverged Appliance »
Michael J Gage
Network Operations Manager at a comms service provider
I have talked to all levels of support over the years, including the developers. They have an amazing product and an...
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.