Compare Juniper vs Stratoscale

Juniper

Based on 371 reviews.

Stratoscale

Based on 3 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

8 reviews

Juniper EX Series Ethernet Switches

12 reviews

Juniper vSRX

7 reviews

Stratoscale [EOL]

0 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohammed Junaid Khatib
Technical Lead at a tech vendor
I am using and working on Juniper wireless products, specifically discussing products such as the VLS series and...
Read full review of Mist AI and Cloud »
Patrick Anaku
Senior Network Engineer at a comms service provider
I work with an internet service provider in Uganda and have experience working with Juniper MX Series Routers, as we...
Read full review of Juniper MX Series Routers »
AmbikaBhunia
Pre Sales Network at a wholesaler/distributor
Juniper Mist Wireless Access Points is used for our global customer, which has some branches in India. We use Mist...
Read full review of Juniper Mist Wireless Access Points »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
The main use case for the Juniper EX Series Ethernet Switches includes using protocols such as RSTP and VLAN for...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Manager Technical at a tech services company
Normally this is not a small business. This is the enterprise business and service provider and large enterprise,...
Read full review of Juniper QFX Series Switches »

Review 1 of 5

Nir Ashkenazi
Global VP Technology & President at a tech services company

Read full review of Stratoscale [EOL] »

Review 1 of 1

Customer Service

Bona Chhith
Principal Network Architect at a consultancy
I would rate technical support as five out of five.
Read full review of Juniper EX Series Ethernet Switches »
MohammedThousif Ansari
Technical Lead at a comms service provider
Juniper's technical support is good.
Read full review of Juniper EX Series Ethernet Switches »
MarekSzafrański
Senior Core Network Engineer at a pharma/biotech company
I don't see any support from the tool's technical support. I find everything myself.
Read full review of Mist AI and Cloud »
Özden-Aydın
Technology Consultant at a tech services company
Only once in three years have I used the solution's technical support, and it was good. I rate the technical support...
Read full review of Juniper EX Series Ethernet Switches »
SRI GANESH PHANIYAPPA
Sub Divisional Engineer NOC Bangalore at a comms service provider
The technical support services are excellent.
Read full review of Juniper vSRX »
Raihan Hossain
Senior Network and Cyber Security Engineer (Team Lead) at a tech services company
The support portal is very helpful. It's filled with information. Their outreach is very fast as well. Everything you...
Read full review of Juniper Mist Wireless Access Points »
GirdharMishra
Program Manager at a tech services company
Juniper customer support, from the feedback side, is not as per my expectation level.
Read full review of Juniper SRX Series Firewall »
PRADIPJOSHI
Owner at a transportation company
Juniper's technical support is excellent.
Read full review of Juniper EX Series Ethernet Switches »
PRADIPJOSHI
Owner at a transportation company
It doesn't require any technical support. It is required at the time of implementation
Read full review of Marvis Virtual Network Assistant »
Haytham Marzouk
Security System Engineer at a tech services company
Technical support is very fast. It's very easy to open tickets and they respond quickly.
Read full review of Mist AI and Cloud »
Barrett Lamothe
Sr. Enterprise Hardware Consultant at a tech services company
Most of the feedback that I've got from my clients related to Juniper's support is that their support is okay. It is...
Read full review of Juniper SRX Series Firewall »
Kasun De Silva
System Engineer at a computer software company
So far, we haven't had any reason to contact technical support since the implementation was pretty straightforward.
Read full review of Mist AI and Cloud »
AlMAmun
Assistant Manager at a tech consulting company
Ultimately, when customers encounter challenges, they reach out to us for assistance. We then establish a schedule...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Head of Network Operations at a tech company
A nine out of 10.
Read full review of Netrounds »
Anonymous User
Sr. Programmer at a tech vendor
Technical support is good, though we have not really used support much. Juniper has a decent knowledgebase.
Read full review of Juniper SRX Series Firewall »
Ali Shan
Network Administrator at a tech company
I rate Juniper support eight out of 10.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Consumer Engineer at a comms service provider
The technical support is good, but there is a time delay between the support and attacks.
Read full review of Juniper SRX Series Firewall »
Muhammad Atif Jauhar
Professional Services (Security) at a tech services company
I am satisfied with their technical support. It is better than what I have experienced with some other solutions.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Managing Consultant at a computer software company
The technical support is amazing. They are responsive and handle cases extremely well. Probably one of the better...
Read full review of Juniper QFabric »
Anonymous User
Network Infrastructure Program Manager at a non-profit
The quality of technical support depends on the region. For me, Cisco is number one in technical support, regardless...
Read full review of Juniper MX Series Routers »
Makara Sakolvaree
Manager at a comms service provider
Support for wire and wireless is very good because I definitely have to send the call to the technical team, which is...
Read full review of Juniper WLC Series »
Anonymous User
First Assistant Vice President at a financial services firm
The technical support is quite good.
Read full review of Juniper SRX Series Firewall »
Jean Almeida
Senior Network Analyst at a energy/utilities company
High level of technical support.
Read full review of Juniper SRX Series Firewall »
Ivan Sandano
Solution Architect at a retailer
Juniper Contrail Networking is designed to streamline and integrate networking solutions within OpenStack...
Read full review of Juniper Contrail Networking »
Anonymous User
Telecommunications Manager at a logistics company
We've dealt with their leadership team and the account team when most of those folks were from Motorola. Previously,...
Read full review of Juniper Mist Edge »
Anonymous User
Owner & CEO at a comms service provider
Technical support is perfect.
Read full review of Juniper SRX Series Firewall »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
We haven't had to contact support. The agencies using the solution have contacted the support, and they've been...
Read full review of Mist AI and Cloud »
Shashidhara B N
Director & CIO of IT services at a tech services company
Juniper support is very good. But more than the technical support, their documentation is awesome. You can just...
Read full review of Juniper SRX Series Firewall »
Maroun Abboud
Data Department Manager at a comms service provider
Customer Service: For me, the customer satisfaction, and awareness, is the most important thing. I usually train all...
Read full review of Juniper SRX Series Firewall »
Richard A. LaJambe
Senior Network Administrator at a manufacturing company
I have used technical support quite a bit, and they are really good. I would rate them an eight out of ten. There is...
Read full review of Juniper SRX Series Firewall »

Review 1 of 30

Nir Ashkenazi
Global VP Technology & President at a tech services company
The value proposition is very good. We did our own ROI and we figured out that that's the best way to go. In terms of...
Read full review of Stratoscale [EOL] »
Anonymous User
Senior Director, IT Global Service & Support at a tech services company
Technical support is very good. We had a dedicated technical resource who was very knowledgeable.
Read full review of Stratoscale [EOL] »

Review 1 of 2

Technical Support

No Data Available

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