Compare Juniper vs Stratoscale

Juniper

Based on 379 reviews.

Stratoscale

Based on 3 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

8 reviews

Juniper EX Series Ethernet Switches

8 reviews

Juniper MX Series Routers

4 reviews

Stratoscale [EOL]

0 reviews

Top Industries

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
Mohammed Junaid Khatib
Technical Lead at a tech vendor
I am using and working on Juniper wireless products, specifically discussing products such as the VLS series and...
Read full review of Mist AI and Cloud »
AmbikaBhunia
Pre Sales Network at a wholesaler/distributor
Juniper Mist Wireless Access Points is used for our global customer, which has some branches in India. We use Mist...
Read full review of Juniper Mist Wireless Access Points »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
The main use case for the Juniper EX Series Ethernet Switches includes using protocols such as RSTP and VLAN for...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Manager Technical at a tech services company
Normally this is not a small business. This is the enterprise business and service provider and large enterprise,...
Read full review of Juniper QFX Series Switches »

Review 1 of 5

Nir Ashkenazi
Global VP Technology & President at a tech services company

Read full review of Stratoscale [EOL] »

Review 1 of 1

Customer Service

SaurabhMishra
Network Infrastructure Architect at a comms service provider
The technical support responds promptly and we found that they put in the effort to resolve our issues.
Read full review of Juniper EX Series Ethernet Switches »
Raihan Hossain
Senior Network and Cyber Security Engineer (Team Lead) at Excel Technologies ltd
The support portal is very helpful. It's filled with information. Their outreach is very fast as well. Everything you...
Read full review of Juniper Mist Wireless Access Points »
PinchasAlbalya
Network Engineer at a educational organization
We manage the solution ourselves and do not require any support.
Read full review of Juniper EX Series Ethernet Switches »
FabioCavalcante
Gerente de contas nacionais | Delivering innovative solutions that stand out for their excellence at Stoneground
The technical support services are satisfactory.
Read full review of Juniper EX Series Ethernet Switches »
Özden-Aydın
Technology Consultant at 1ware
Only once in three years have I used the solution's technical support, and it was good. I rate the technical support...
Read full review of Juniper EX Series Ethernet Switches »
Luong Pham
Network Engineer at Vnpt
The support team is quite good. They respond quickly and have been effective in fixing our issues. I would rate the...
Read full review of Juniper MX Series Routers »
EricLo
Assistant IT Manager - Infrastructure & Operation at Hong Kong Aircraft Engineering Co Ltd
We've used technical support very few times. They are fine. they respond. It's pretty standard.
Read full review of Juniper SRX Series Firewall »
Mohd.Rivai
Network Security Engineer at a tech services company
The technical support is a lot better because when we log a case, they respond.
Read full review of Juniper SRX Series Firewall »
Ankur Chauhan
Founder and CEO at OogyNW Consultancy
Once the cloud was established, I was given the contract for even the cloud management itself. So, I didn't find any...
Read full review of Juniper AppFormix »
Anonymous User
Senior IT Administrator at a energy/utilities company
Customer Service: 10 out of 10 Technical Support: 10 out of 10 as they stay with you until they fix the problem
Read full review of Juniper WLC Series »
Jacek Jarmakiewicz
Expert - architect of ICT systems at NASK
Technical support is fine.
Read full review of Juniper vSRX »
Muhammad Atif Jauhar
Professional Services (Security) at Business Management Company
I am satisfied with their technical support. It is better than what I have experienced with some other solutions.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Technical Support Engineer at a tech services company
When we face problems, it is a firmware or software update. We call Juniper for support and they have a very good...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Systems Engineer
The technical support team is very co-operative and gives quick responses for the logged cases. A hundred percent of...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Product Manager at a tech services company
I would rate the technical support at medium. The support is good, but other vendors have local engineers. This is...
Read full review of Juniper SRX Series Firewall »
Shashidhara B N
Director & CIO of IT services at Connectivity IT Services Private Limited
Juniper support is very good. But more than the technical support, their documentation is awesome. You can just...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Service Manager at a energy/utilities company
It was very difficult to get technical support, here in Egypt. There is no local support available.
Read full review of Juniper EX Series Ethernet Switches »
Ajish Thomas
Project manager at computer care company
They have technical support over the phone as well as the online ticketing system and that has worked out pretty...
Read full review of Juniper SRX Series Firewall »
EleftheriaPetraki
Network Engineer at Technical University of Crete
I believe that their current setup for support is an acceptable solution in general terms. They have quite a nice...
Read full review of Juniper MX Series Routers »
Updesh Yadav
Senior network engineer at GoTech
The solution's technical support team is responsive.
Read full review of Juniper EX Series Ethernet Switches »
Shafi Haider
Network Engineer at Houston Technologies
We have worked with the technical support and they are good.
Read full review of Juniper MX Series Routers »
Richard A. LaJambe
Senior Network Administrator at Zetec, Inc.
The technical support for this solution is fair. I've had a lot worse, and I've had better, so it's run of the mill.
Read full review of Juniper vSRX »
Wesley Wang
DevOps System Engineer at Monash University
The technical is responsive, knowledgeable, and customer-friendly.
Read full review of Juniper QFabric »
Steve Nou
Infrastructure Engineer at a manufacturing company
I haven't dealt much with technical support, however, the one or two times I did, it was a good experience. I would...
Read full review of Juniper Mist Wireless Access Points »
Anonymous User
Head Of Network & Technical Support at a financial services firm
Juniper supports their products very well.
Read full review of Juniper SRX Series Firewall »
Dániel Halmai
Head of IT Network Division at Panorinformatika
Technical support has been good so far. They are helpful and we find them to be responsive. We are satisfied with the...
Read full review of Juniper WLC Series »
Anonymous User
Managing Consultant at a computer software company
I haven't dealt with their tech support for this particular solution, but I've dealt with their support before and...
Read full review of Juniper Mist Wired Assurance »
AdamHashi
Manager, VoIP Architect Engineer at Telesystem
All vendors are currently outsourcing their platforms overseas, which tends to lower the overall quality.
Read full review of Juniper QFabric »
Anonymous User
Network Engineer at a non-tech company
Technical support has resolved any problems I've had in a relatively quick amount of time.
Read full review of Juniper EX Series Ethernet Switches »
Sergey Martynyuk
Works at ITBiz Solutions
I have opened a ticket once or twice and I think there are not many changes that I would like to address. They...
Read full review of Juniper EX Series Ethernet Switches »

Review 1 of 30

Nir Ashkenazi
Global VP Technology & President at a tech services company
The value proposition is very good. We did our own ROI and we figured out that that's the best way to go. In terms of...
Read full review of Stratoscale [EOL] »
Anonymous User
Senior Director, IT Global Service & Support at a tech services company
Technical support is very good. We had a dedicated technical resource who was very knowledgeable.
Read full review of Stratoscale [EOL] »

Review 1 of 2

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.