Compare Juniper vs Stratoscale

Juniper

Based on 390 reviews.

Stratoscale

Based on 3 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

4 reviews

Juniper EX Series Ethernet Switches

8 reviews

Juniper MX Series Routers

4 reviews

Stratoscale [EOL]

0 reviews

Top Industries

Manufacturing Company

Comms Service Provider

Outsourcing Company

Financial Services Firm

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
I used Juniper Session Smart Router within a healthcare environment around 2016 for a couple of years while working...
Read full review of Juniper Session Smart Router »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
Patrick Anaku
Senior Network Engineer at Roke Telkom
The important thing for our use case of Juniper EX Series Ethernet Switches has been reliability, and there are...
Read full review of Juniper EX Series Ethernet Switches »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The usual use cases for Juniper SRX Series Firewall that I work with mostly are for enterprise solutions, which...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I have worked with Juniper Mist Wired Assurance for three years, with general experience in Mist for wireless...
Read full review of Juniper Mist Wired Assurance »

Review 1 of 5

Nir Ashkenazi
Global VP Technology & President at a tech services company

Read full review of Stratoscale [EOL] »

Review 1 of 1

Customer Service

Aharon Bakayev
Networking Infrastructure Manager at Strauss
Our integrator is very good. They help a lot and know exactly what to do.
Read full review of Juniper Mist Wireless Access Points »
MohammedThousif Ansari
Technical Lead at Tata Communications Ltd
Juniper's technical support is good.
Read full review of Juniper EX Series Ethernet Switches »
NoelThompson
Managing Director at Altostratus Tech (Pty) Ltd
My impression of Juniper support is generally good, and I would rate it probably a 9. Sometimes they are a bit slow...
Read full review of Juniper Mist Wireless Access Points »
Luong Pham
Network Engineer at Vnpt
The support team is quite good. They respond quickly and have been effective in fixing our issues. I would rate the...
Read full review of Juniper MX Series Routers »
PinchasAlbalya
Network Engineer at a educational organization
We manage the solution ourselves and do not require any support.
Read full review of Juniper EX Series Ethernet Switches »
Sadi Abalı
Advisor To The Board at Premier DC Veri Merkezi
There are no issues. Everyone that we know is happy with the product. We are satisfied, they are satisfied. We do not...
Read full review of Juniper Session Smart Router »
Mohammad Abdur Rahim Sarker
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
I rate the technical support a ten out of ten.
Read full review of Mist AI and Cloud »
Chinedu Onwurah
Global Juniper Presales Engineer at Westcon-Comstor
For Juniper support, I would rate it a nine out of ten.
Read full review of Juniper Mist Edge »
Anonymous User
Solutions Engineer at a tech services company
The technical support team is very responsive. If we open a priority-one ticket, we can expect a call from the team...
Read full review of Juniper Mist Wireless Access Points »
Fendi
Sr Engineer at a construction company
Mist AI and Cloud's technical support is prompt.
Read full review of Mist AI and Cloud »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
We haven't had much contact with the support team, although there has been one problem that remains unresolved....
Read full review of Juniper Mist Edge »
Anonymous User
Network Engineer at a tech services company
We have very close contact with technical support, so if we have a problem we can contact them directly. It's a good...
Read full review of Juniper vSRX »
Anonymous User
NCP Team Lead Secured Networks at a tech services company
Support is what the end customer buys. Unfortunately, it's not always from Juniper.
Read full review of Juniper SRX Series Firewall »
Przemysław Zawadzki
Solutions Architect at a tech services company
We have premium support from the company and we provide support to our customers.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Consultant at a financial services firm
The technical support on offer is very good. Whenever I would have some issues, they have responded on time and they...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Owner & General Manager at a media company
Juniper's 3rd level support could be much better and faster. Local partner is perfect, but not almighty, we have to...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
IT Project Manager at a comms service provider
Customer Service: It's good. Technical Support: It's good.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Administrator at a educational organization
The sales support team was real pushy in the beginning, and when we tried to implement and had some issues, they...
Read full review of Mist AI and Cloud »
Anonymous User
Systems Analyst at a university
I have not contacted technical support.
Read full review of Juniper vSRX »
Anonymous User
Senior Network Engineer at a manufacturing company
The customer service and support are good.
Read full review of Juniper QFX Series Switches »
Anonymous User
System Engineer at a comms service provider
I have not contacted technical support directly. We have a different team who handle the technical requirements.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Managing Consultant at a computer software company
I haven't dealt with their tech support for this particular solution, but I've dealt with their support before and...
Read full review of Juniper Mist Wired Assurance »
Anonymous User
IToV Implementation Engineer at a renewables & environment company
I have never needed to contact Juniper technical support.
Read full review of Juniper SRX Series Firewall »
Viswanathan Selvakumar
Senior Manager at Allsec Technologies Ltd
The support that we receive from the partner is good. They are available if you are looking for a replacement or an...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Risk Management and Security Governance at a comms service provider
I would rate their support seven out of ten. The technical support directly from Juniper is too expensive, so we...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Security Analyst at a computer software company
Juniper support is okay, but maybe they could improve their support for the gates or when the gates are returned. It...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Network Engineer at Advanced Technologies
I have created only one ticket for technical support. The support was quick.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Managing Consultant at a computer software company
I rate the support from the Juniper EX Series a nine out of ten.
Read full review of Juniper EX Series Ethernet Switches »
Terah Kaggwa
Technical manager at Djamboree
I usually deal with the local representative and supplier here, but it's typically not for technical issues.
Read full review of Juniper WLC Series »
Anonymous User
Head of Business Development and Partners Management at a comms service provider
We don't have any local support in Italy, so we worked with a Contrail engineer based in Holland. For this kind of...
Read full review of Juniper Contrail Networking »

Review 1 of 30

Anonymous User
Senior Director, IT Global Service & Support at a tech services company
Technical support is very good. We had a dedicated technical resource who was very knowledgeable.
Read full review of Stratoscale [EOL] »
Nir Ashkenazi
Global VP Technology & President at a tech services company
The value proposition is very good. We did our own ROI and we figured out that that's the best way to go. In terms of...
Read full review of Stratoscale [EOL] »

Review 1 of 2

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.