Compare Juniper vs Versa Networks

Juniper

Based on 372 reviews.

Versa Networks

Based on 29 reviews.

Latest Research

Buyer's Guide

Juniper Mist Premium Analytics vs. Versa Director

February 2026

Versa Director vs. Juniper Mist Premium Analytics

Updated: February 2026

Buyer's Guide

Juniper Mist Premium Analytics vs. Versa Director

February 2026

Juniper Mist Premium Analytics vs. Versa Director

Updated: February 2026

Sample Customers

Netrounds

Telenor, Sappa, Clas Ohlson, Netnordic, Kabelnoord, Lunet

Juniper Contrail Networking

Lithium Technologies, Orange Business Services, Cloudwatt, Symantec, Cloud Dynamics, CloudSeeds

Juniper Contrail SD-WAN

Allied Pinnacle

Juniper Session Smart Router

Revation Systems

NFX Series Network Services Platform

Orange, T-Systems, Post Luxembourg, VPRO, Gamesys Group

Mist WAN Assurance

Guilford College, Gap Inc., South Central Connect

Juniper Mist Edge

One Energy, UST Global, i3D.net, Hyland

Versa Unified Secure Access Service Edge (SASE) Platform

CenturyLink, RCN Business, Colt Technology Services

Popular Solutions

Juniper SRX Series Firewall

8 reviews

Juniper EX Series Ethernet Switches

11 reviews

Juniper vSRX

7 reviews

Versa Unified Secure Access Service Edge (SASE) Platform

4 reviews

Versa Director

1 reviews

Versa Cloud Services Gateway

0 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Manufacturing Company

11%

Computer Software Company

11%

Financial Services Firm

11%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohammed Junaid Khatib
Technical Lead at a tech vendor
I am using and working on Juniper wireless products, specifically discussing products such as the VLS series and...
Read full review of Mist AI and Cloud »
Patrick Anaku
Senior Network Engineer at a comms service provider
I work with an internet service provider in Uganda and have experience working with Juniper MX Series Routers, as we...
Read full review of Juniper MX Series Routers »
AmbikaBhunia
Pre Sales Network at a wholesaler/distributor
Juniper Mist Wireless Access Points is used for our global customer, which has some branches in India. We use Mist...
Read full review of Juniper Mist Wireless Access Points »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
The main use case for the Juniper EX Series Ethernet Switches includes using protocols such as RSTP and VLAN for...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Manager Technical at a tech services company
Normally this is not a small business. This is the enterprise business and service provider and large enterprise,...
Read full review of Juniper QFX Series Switches »

Review 1 of 5

PriyankDubey
Product manager at a consultancy

Read full review of Versa Director »
Aashiesh Sharrma
Senior Client Partner at a tech vendor
For BFSI and manufacturing, I usually recommend Versa Unified Secure Access Service Edge (SASE) Platform.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »

Review 1 of 2

Customer Service

Ildar Baybulatov
Infrastructure Expert and Architect at a non-profit
I've used the Juniper Support Team for a couple of problems with Juniper. They were great. they answered my questions...
Read full review of Juniper MX Series Routers »
Chinedu Onwurah
Global Juniper Presales Engineer at a tech services company
For Juniper support, I would rate it a nine out of ten.
Read full review of Juniper Mist Edge »
NoelThompson
Managing Director at a tech services company
My impression of Juniper support is generally good, and I would rate it probably a 9. Sometimes they are a bit slow...
Read full review of Juniper Mist Wireless Access Points »
OusaidAbaz
Security Network Architect at a tech vendor
My experience with support teams in Bangalore and San Francisco was poor, with a significant delay in resolving...
Read full review of Juniper QFabric »
FauzanRahmanto
Network Engineer at a tech services company
They need some better support services in the Asia region. If I get support from America or Europe, the help they...
Read full review of Juniper EX Series Ethernet Switches »
PRADIPJOSHI
Owner at a transportation company
It doesn't require any technical support. It is required at the time of implementation
Read full review of Marvis Virtual Network Assistant »
MuhammadBilal2
Manager Networks at a financial services firm
Technical support has been very good. We are fine with them.
Read full review of Juniper EX Series Ethernet Switches »
Teuku Maiyasya
CTO at a comms service provider
The technical support is very helpful. Any time we have a problem, they support us.
Read full review of Junos Space Network Director »
PinchasAlbalya
Network Engineer at a university
We manage the solution ourselves and do not require any support.
Read full review of Juniper EX Series Ethernet Switches »
Bona Chhith
Principal Network Architect at a consultancy
I would rate technical support as five out of five.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: 10/10. Technical Support: 9/10.
Read full review of Juniper SRX Series Firewall »
Anonymous User
CEO at a consultancy
You always end up using technical support here and there for something. I would give them a pretty high rating. Some...
Read full review of Juniper EX Series Ethernet Switches »
Reviewer1124ty6
Project Manager at a tech vendor
I would rate technical support 4 out of 5. They're responsive.
Read full review of Juniper SRX Series Firewall »
Amir Ilou
Hardware and Network Manager
The solution's technical support is good.
Read full review of Juniper AppFormix »
Anonymous User
Integrator at a tech services company
I didn't really need their support. I only needed their support for the demo of their CSR product because it wasn't...
Read full review of Juniper SRX Series Firewall »
Anonymous User
IP Engineer at a comms service provider
The support is good.
Read full review of Juniper MX Series Routers »
Ayush Jha
Technology Consultant at a government
It's awesome. Juniper support is very good.
Read full review of Juniper Mist Wireless Access Points »
AbdulMalik
Solution Architect & Services Delivery Manager EMEA at a tech company
Usually, I don't face any challenges due to my expertise.
Read full review of Juniper QFX Series Switches »
Anonymous User
IT System Engineer at a computer software company
Technical support is brilliant, but I guess you have to pay for it.
Read full review of Juniper SRX Series Firewall »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
We connected with tech support seven or eight months ago. We got good support and a good response.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Owner & CEO at a comms service provider
Technical support is perfect.
Read full review of Juniper SRX Series Firewall »
Przemysław Zawadzki
Solutions Architect at a tech services company
We have premium support from the company and we provide support to our customers.
Read full review of Juniper SRX Series Firewall »
Anonymous User
IT Manager at a comms service provider
Technical support is very bad. They never respond to any ticket you open, although we pay for the support.
Read full review of Juniper vSRX »
Anonymous User
Senior Network Engineer at a tech services company
The vendor support is good. The technical support is good.
Read full review of Juniper EX Series Ethernet Switches »
Fendi
Sr Engineer at a construction company
Mist AI and Cloud's technical support is prompt.
Read full review of Mist AI and Cloud »
Glenn-Camilien
Senior Cybersecurity Engineer at a financial services firm
I would rate their support with Juniper highly as the engineers I worked with were good. I would rate them a seven or...
Read full review of Juniper Sky Enterprise »
Anonymous User
Information Technology Security Engineer at a tech services company
The technical support is satisfactory.
Read full review of Juniper MX Series Routers »
Richard A. LaJambe
Senior Network Administrator at a manufacturing company
The technical support for this solution is fair. I've had a lot worse, and I've had better, so it's run of the mill.
Read full review of Juniper vSRX »
Anonymous User
Sr Pre-sales Network & Security Consultant at a tech services company
The technical support services are good.
Read full review of Juniper Contrail SD-WAN »
Anonymous User
Works at a comms service provider
Customer Service: Good, but not the best.Technical Support: Good.
Read full review of Juniper EX Series Ethernet Switches »

Review 1 of 30

Tristan Van Rhyn
Account Manager at a tech services company
Customer support could be faster and escalate to more advanced levels of support.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Corey Taub
Senior Network Administrator at a construction company
Technical support has been responsive. This has been a co-managed implementation so when there are any high-end...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Hassam_Uddin
Director of Pre-Sales at a media company
The technical support is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
MuhammadRicky Anggoro Pratomo
Senior Network Engineer at a tech services company
Versa's technical support is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PriyankDubey
Product manager at a consultancy
As I am in product management, I have not had occasion to contact technical support. This would be in the purview of...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PranavGupta
Assistant Manager at a comms service provider
Technical support is very good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PranavGupta
Assistant Manager at a comms service provider
The tech support does not have familiarity with its product. They could be more knowledgeable.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PriyankDubey
Product manager at a consultancy
Versa Director's technical support is good.
Read full review of Versa Director »
Anonymous User
Presales Solutions Consultant/Engineer at a comms service provider
I can say that I am satisfied with customer support but I'm not quite sure because it is my colleagues who manage...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Vishal Kale
Deputy General Manager- Solutions Engineering at a comms service provider
There are no issues with their support. Their TAC support is very good at identifying and resolving problems.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Carlos Junco
Engineering Manager at a comms service provider
Their technical support is very good. Their response times are good. They provide us with very clear information —...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Ashkan Waghu
Assistant Vice President at a consultancy
I work with a partner, not directly with the OEM, which makes getting technical support on call very challenging. The...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Vikas Upadhyay
Executive at a recreational facilities/services company
During the testing phase, Versa provided a dedicated person for support. However, I cannot comment on their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Arjun Alva
IT Manager at a construction company
On a scale from one to ten, with one being the worst and ten being the best, I would rate technical support at six....
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Core Network Manager at a comms service provider
Their support is okay, but they need to grow it out faster. They need a better mechanism for getting quick responses...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Network Engineer at a tech services company
Their technical support is good. We directly communicate with Versa if we have any issues or questions. Their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Expert IP Access Engineer at a comms service provider
Customer service is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Oracle Apps Functional Consultant at a comms service provider
Technical support is very good at every stage. We have not faced any issues with the production support and live...
Read full review of Versa Director »
Aashiesh Sharrma
Senior Client Partner at a tech vendor
I rate their technical support a ten.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Nemo Lin
Directior of product line at a comms service provider
It is generally stable but when we have trouble with deploying or configuration we encounter certain issues. Their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Vice President Of Product Strategy at a tech services company
I have had almost no interaction with technical support. The provider handles all VPN, connectivity or cloud issues,...
Read full review of Versa Cloud Services Gateway »
Anonymous User
Vice President Of Product Strategy at a tech services company
I haven't had to deal directly with technical support because everything was done through the service providers.
Read full review of Versa Director »
Anonymous User
Expert IP Access Engineer at a comms service provider
The technical support that the company offers is very good. They've been very supportive. We're satisfied with the...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Application Architect at a manufacturing company
Versa Director has pretty good technical support engineers that are knowledgeable and will figure out solutions to...
Read full review of Versa Director »
Aashiesh Sharrma
Senior Client Partner at a tech vendor
At this point in time, I would rate Versa Unified Secure Access Service Edge (SASE) Platform's technical support...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Consultant
Technical support is beneficial and very knowledgeable. They understand issues very well. They come back with the...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Reviewer9537h4
Networking Consultant / Networking Business Manager at a tech vendor
They're helpful, however, we actually rarely use them. It's almost never happened, in terms of having any issues.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »

Review 1 of 27

Technical Support

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