Compare Kiuwan vs Veracode

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Popular Solutions

Kiuwan

0 reviews

Kiuwan Insights

0 reviews

Veracode

29 reviews

Veracode Security Labs

1 reviews

Top Industries

University

11%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

11%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Luis Carrió Hevia
Application Architect at IBM
We use it to modify and enhance code across various aspects of our projects, particularly focusing on key data. The...
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Felix Esteban
Head of Development and Consulting at Logalty
Our primary use case of this solution is to reduce our risks. I'm head of development and consulting.
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Review 1 of 2

VinothKumar5
Head for Application Security at Hexaware Technologies Limited
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Jose Luis Carrió Hevia
Application Architect at IBM
Generally, our team is responsible for overseeing applications and maintaining comprehensive records. If a client...
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Kelly Hoyos
Information Security Manager at ITC SOLUCIONES TECNOLOGICAS S.A.S
Kiuwan's support has room for improvement. You can only open a ticket is through email, and the support team is...
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Anshul Anshul
Sr. Manager at a tech services company
I have not used the support from Kiuwan.
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Francisco Parada López
Security consultant at Entelgy Innotec Security
In my case, I feel we need technical support to develop new rules and to comprehend some of Kiuwan's internal...
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Ernst Marais
Software Architect at Digital Solution Foundry (Pty) Ltd
We haven't had any issues or need to engage with technical support.
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Anonymous User
Digital Marketing at a marketing services firm
Customer Service: Haven't had any trouble. Technical Support: So far, we've opened a couple of tickets and we got a...
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Felix Esteban
Head of Development and Consulting at Logalty
I've used the technical support sometimes but we haven't had a lot of issues. There is also a call centre and they...
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Anonymous User
Account Manager at a wireless company
An eight out of 10.
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Anonymous User
Gerente at a tech services company
I would give technical support a rating of 10 out of 10.
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Layth Mansour
Information Security Officer at Umniah
We're working on some issues with some delays from the support team.
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Anonymous User
Cofounder at a tech services company
Customer Service: The customer service is always ready, using the live chat integration. Technical Support: 10 out of...
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Francisco Carlos Rodríguez
Information Security Manager and Business Continuity Manager at a legal firm
We haven't used technical support. It's a very new tool for our company.
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Felix Esteban
Head of Development and Consulting at Logalty
Kiuwan lacks decent support, it's very bad. A couple of years ago an American company bought Kiuwan and support...
Read full review of Kiuwan Insights »
Anonymous User
CEO at a tech services company
The technical support is very good. We have received valid answers to our questions.
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Anonymous User
Technical Team Lead at a tech services company
Customer Service: Customer service is excellent. Technical Support: Technical support is very good.
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Felix Esteban
Head of Development and Consulting at Logalty
We did have a support case with a customer, but I was on holiday and did not interact with technical support myself....
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Anonymous User
Test Engineer at a tech company
The technical support is very good. They are responsive and are very knowledgeable. We are satisfied with their level...
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Anonymous User
Managing Director at a tech vendor
Customer Service: Customer service is excellent; extremely helpful and knowledgeable about the subject matter....
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Anonymous User
Process and Software Quality Lead at a non-tech company
I would give technical support a rating of 9/10.
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Anonymous User
Partner at a tech services company
Customer Service: Customer service is excellent. They have a very solid documentation site, as well as in-app...
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Review 1 of 20

Devid William
Application Security Coordinator at Banco Votorantim
Technical support is good. They are always communicative and share news and new technologies. They offer new...
Read full review of Veracode »
Michea Mbaziira
Insurance Agent at ICEA
The support is slow to respond.
Read full review of Veracode »
Calinescu Tudor
Security Project Leader at ATOSS AG
The support guys are good professionals. We have received valuable comments on proposals from their side. They are...
Read full review of Veracode »
Darshan Makhecha
Sr Sales Engineer at a manufacturing company
I haven't encountered any disadvantages or flaws in this product, so I haven't needed to contact support, but I'm...
Read full review of Veracode Security Labs »
Deepak Naik
Chief Security Officer at Digite
I rate Veracode support eight out of 10. They are quite good at responding to issues.
Read full review of Veracode »
Shashank Niranjan
Senior Software Engineer at Capgemini
The technical support is responsive.
Read full review of Veracode »
Reyansh Kumar
Technical Specialist at Accenture
The technical support is good; I rate them nine out of ten.
Read full review of Veracode »
Hemanth Jayakumar
Sr Director at a non-profit
Technical support team is quite good. However, if we're talking in terms of how Veracode recognizes clients and deals...
Read full review of Veracode »
Tarun Revalla
Associate Software Engineer at a outsourcing company
The Veracode support team is excellent. I had an issue removing an account, so I emailed support. They created a case...
Read full review of Veracode »
Anonymous User
Associate Director
I would rate their technical support as a nine out of 10. The tech support has been very much on the forefront of...
Read full review of Veracode »
Anonymous User
Product Security Engineer at a tech services company
I haven't worked with Vercode's support and therefore cannot comment on how helpful or responsive they are.
Read full review of Veracode »
AldrineEinsteen
Enterprise Architect at a computer software company
We did previously reach out to technical support. When we had to set up all of the automation, we contacted them for...
Read full review of Veracode »
Anonymous User
Project Manager at a tech vendor
Based on limited usage, we are satisfied.
Read full review of Veracode »
Suzan Nascimento
SVP Application Security at a financial services firm
The technical support is good. I like the fact that you can email Veracode support. You get a very fast response,...
Read full review of Veracode »
Anonymous User
Application Security Engineer at a financial services firm
The technical support has been quite helpful. I had a consultation yesterday and it was straightforward and...
Read full review of Veracode »
Anonymous User
Manager Consultant at a tech services company
The technical support is great.
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Anonymous User
VP Worldwide Delivery Acceleration at a financial services firm
Tech support is excellent.
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Anonymous User
Manager at a government
I would rate Veracode's customer service or technical support as not great, probably a four out of ten. Anytime we...
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Anonymous User
Sr. Web Application Security at a tech vendor
I rate Veracode support a seven out of ten. We have weekly meetings with the support representatives to discuss any...
Read full review of Veracode »
AjayKumar10
Senior Tech Lead at Incebo
I have not been in contact with technical support. The only issue that I had was something that I was able to solve...
Read full review of Veracode Security Labs »
AlejandroMosso
Senior Solutions Architect at IDS Comercial
I haven't interacted with support. However, it's got good support. They respond very quickly since security is...
Read full review of Veracode »
Anonymous User
CISO at Laboratory Corporation of America Holdings
Their technical support is the best in the business. These folks have been around, like I have, for many, many years...
Read full review of Veracode »
Sai Srinivas B
L3 Security Engineer at a computer software company
They have an Application Security Consultation team. Veracode support is also there. We can email them for any...
Read full review of Veracode »
Anonymous User
Global Application Security at a pharma/biotech company
On a scale of one to 10, I would give it an eight.
Read full review of Veracode »
Elina Petrovna
Professor at BitBrainery University
CA still has some difficulties integrating the Veracode team in their support services.
Read full review of Veracode »
Anonymous User
Chief Technology Officer at a tech services company
Service and support is always helpful and knowledgeable. Turnover seems to be an issue. We are frequently being...
Read full review of Veracode Security Labs »
Anonymous User
Lead Consultant DevOps and Infrastructure at a tech vendor
Technical support has been great at fixing any issues I've had.
Read full review of Veracode »
Anonymous User
VP at a non-tech company
We have had customers - and it has been our own experience as well - tell us that the support is second to none. They...
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Anonymous User
Senior Security Consultant at a retailer
Customer Service: 8/10 Technical Support: 8/10
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Anonymous User
Sales Engineer at a computer software company
Their support is good. I would rate them a nine out of ten.
Read full review of Veracode »

Review 1 of 30

Technical Support

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