Compare Kiuwan vs Veracode

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Popular Solutions

Kiuwan

0 reviews

Kiuwan Insights

0 reviews

Veracode

18 reviews

Veracode Security Labs

1 reviews

Top Industries

Construction Company

13%

University

10%

Manufacturing Company

Comms Service Provider

Financial Services Firm

14%

Manufacturing Company

11%

Outsourcing Company

10%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Luis Carrió Hevia
Application Architect at IBM
We use it to modify and enhance code across various aspects of our projects, particularly focusing on key data. The...
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Felix Esteban
Head of Development and Consulting at Logalty
Our primary use case of this solution is to reduce our risks. I'm head of development and consulting.
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Review 1 of 2

VinothKumar5
Head for Application Security at Hexaware Technologies Limited
I work in a service-based organization with multiple tools, as every different customer is using different tools....
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Anonymous User
DevSecOps Engineer at a tech services company
My main task involved integrating a security tool into a cloud platform. Once the integration was complete, we ran...
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Review 1 of 2

Customer Service

Jose Luis Carrió Hevia
Application Architect at IBM
Generally, our team is responsible for overseeing applications and maintaining comprehensive records. If a client...
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Francisco Parada López
Security consultant at Entelgy Innotec Security
In my case, I feel we need technical support to develop new rules and to comprehend some of Kiuwan's internal...
Read full review of Kiuwan »
Kelly Hoyos
Information Security Manager at ITC SOLUCIONES TECNOLOGICAS S.A.S
Kiuwan's support has room for improvement. You can only open a ticket is through email, and the support team is...
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Anshul Anshul
Sr. Manager at a tech services company
I have not used the support from Kiuwan.
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Anonymous User
Account Manager at a wireless company
An eight out of 10.
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Anonymous User
Partner at a tech services company
Customer Service: Customer service is excellent. They have a very solid documentation site, as well as in-app...
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Anonymous User
Cofounder at a tech services company
Customer Service: The customer service is always ready, using the live chat integration. Technical Support: 10 out of...
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Francisco Carlos Rodríguez
Information Security Manager and Business Continuity Manager at a legal firm
We haven't used technical support. It's a very new tool for our company.
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Anonymous User
Process and Software Quality Lead at a non-tech company
I would give technical support a rating of 9/10.
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Anonymous User
CEO at a tech services company
The technical support is very good. We have received valid answers to our questions.
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Anonymous User
Managing Director at a tech vendor
Customer Service: Customer service is excellent; extremely helpful and knowledgeable about the subject matter....
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Layth Mansour
Information Security Officer at Umniah
We're working on some issues with some delays from the support team.
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Felix Esteban
Head of Development and Consulting at Logalty
I've used the technical support sometimes but we haven't had a lot of issues. There is also a call centre and they...
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Anonymous User
Technical Team Lead at a tech services company
Customer Service: Customer service is excellent. Technical Support: Technical support is very good.
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Felix Esteban
Head of Development and Consulting at Logalty
Kiuwan lacks decent support, it's very bad. A couple of years ago an American company bought Kiuwan and support...
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Anonymous User
Test Engineer at a tech company
The technical support is very good. They are responsive and are very knowledgeable. We are satisfied with their level...
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Felix Esteban
Head of Development and Consulting at Logalty
We did have a support case with a customer, but I was on holiday and did not interact with technical support myself....
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Ernst Marais
Software Architect at Digital Solution Foundry (Pty) Ltd
We haven't had any issues or need to engage with technical support.
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Anonymous User
Digital Marketing at a marketing services firm
Customer Service: Haven't had any trouble. Technical Support: So far, we've opened a couple of tickets and we got a...
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Anonymous User
Gerente at a tech services company
I would give technical support a rating of 10 out of 10.
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Review 1 of 20

Shiva Prasad Reddy
Program Analyst at a tech services company
Their support team needs to respond in less time. It takes a lot of time for them to respond. When we reach out, we...
Read full review of Veracode »
Evan Gertis
Penetration Tester at a tech vendor
They monitor all of the conversations in the platform on the Veracode community. My rep is very responsive. He...
Read full review of Veracode »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
The technical support response time is slow.
Read full review of Veracode »
Alice William
Senior Web Developer at a insurance company
I opened a support ticket to use Veracode's consultant feature. When the consultant called me, the consultation was...
Read full review of Veracode »
Geofrey Mutabazi
Founder at a manufacturing company
The technical support is responsive and helps us resolve our issues quickly.
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Jesus Montes Ceron
Architect of solutions at IPComMx
We are very pleased with the support.
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Shashank Niranjan
Senior Software Engineer at Capgemini
The technical support is responsive.
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Michea Mbaziira
Insurance Agent at ICEA
The support is slow to respond.
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David-Robertson
Director Enterprise Architecture at Exeter Finance Corp.
I rate Veracode's support engineers eight and their frontline support four. Their engineers are typically good and...
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Anonymous User
Senior Project Manager at a computer software company
I've never had a need, up to this point, to reach out to technical support. I haven't really come across any...
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Anonymous User
Software Engineer at a tech services company
There was a time when we needed support from them. We organized a call because the license the company had included...
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Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company
We receive guidance for fixing vulnerabilities in case something is new to us, or we are stuck from there. We can...
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Anonymous User
Head of Technology. at a tech services company
It is excellent.
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Dristi Kurre
Lead Information Security Analyst at a financial services firm
The technical support by Veracode is good because we have encountered problems before, and the team supported us...
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Anonymous User
Sr. Security Architect at a financial services firm
As mentioned in prior comments, Veracode is simply put our best vendor in terms of relationship, value-add, and...
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Anonymous User
IT security architect at a consumer goods company
We have not had much free expert support from the vendor. We have had to have a team of highly skilled individuals to...
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Oleksandr Klymenko
Development Manager at a computer software company
I am very pleased with the Veracode support because so far, there were no issues where they were not able to help us....
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Anonymous User
Manager Consultant at a tech services company
The technical support is great.
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Gustavo_Gonzalez
Technical Program Manager at a engineering company
Customer Service: Customer and platform support is one of the best in the field. The experts are skilled and can have...
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Anonymous User
DevSecOps Engineer at a tech services company
The customer support with Veracode is good, as I have interacted with their support team. I would rate the customer...
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Anonymous User
VP Development
They're very good. Anything that we've brought up to them, they've responded to us very quickly.
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Anonymous User
Sr. Web Application Security at a tech vendor
I rate Veracode support a seven out of ten. We have weekly meetings with the support representatives to discuss any...
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Anonymous User
CISO at Laboratory Corporation of America Holdings
Their technical support is the best in the business. These folks have been around, like I have, for many, many years...
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Anonymous User
Principal for the Application Security Program and Access Control at a engineering company
We clearly mentioned during our purchase cycle that we have C++ code, a Swift code from a US perspective, Python...
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Anonymous User
Director Security and Risk OMNI Cloud Operations at a tech vendor
Tech support is very effective. We can do online requests for read-outs with their tech support - but the more common...
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Divakar Rai
Senior Solutions Architect at NessPRO Italy
Technical support was good and I was very happy with them. We did not have that many issues to start with. They...
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Reviewer339593
Cybersecurity Executive at a computer software company
There are some great, positive things about Veracode and the relationship they try to form with the clients....
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Anonymous User
Senior Software Developer at a insurance company
We have called them to mitigate some bots because the scan had some type of flaw. I called them and everything was...
Read full review of Veracode Security Labs »
VivekT
Sr. Manager at Diconium
I wouldn't call it, because that is a different thing and represents the individual strategy of each company. So, I...
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Anonymous User
Senior Information Security Program Manager at a financial services firm
We do have ongoing technical support. We use them more as a backstop. My team handles most of the calls and issues...
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Review 1 of 30

Technical Support

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