Compare Knovos vs SAP

Knovos

Based on 1 review.

SAP

Based on 1639 reviews.

Sample Customers

SAP BusinessObjects GRC

INEOS Melamines GmbH, Banco Galicia

Popular Solutions

Knovos Discovery

0 reviews

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

9 reviews

Top Industries

Educational Organization

21%

Marketing Services Firm

15%

Financial Services Firm

Legal Firm

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Advisor at a financial services firm
We would use Knovos eZSuite for hosting documents in a legal dispute for review.
Read full review of Knovos Discovery »

Review 1 of 1

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

Anonymous User
Senior Advisor at a financial services firm
We have been in contact with the technical support and it was good.
Read full review of Knovos Discovery »

Review 1 of 1

Andrews Raj
Vice President at a tech vendor
Sometimes, we get fast responses from the solution's technical support. However, the technical support team's...
Read full review of SAP HCM »
Mehboob AalamMughal
Senior SAP-ABAP Lead Consultant at a consultancy
The customer tool is very responsive. The support desk phone service is effective and meets expectations.
Read full review of SAP S/4HANA »
Gebrehiwot Tesfay Gebreslassie
Business Intelligence Senior Developer II at a transportation company
Technical support could be a bit better. We haven't been completely satisfied with them.
Read full review of SAP Data Services »
Sibanshu Samantaray
SAP Lead Consultant at a tech services company
Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the...
Read full review of SAP Intelligent RPA »
Steven Leung
Technical Director at a tech services company
I rate the technical support an eight out of ten. There are some problems with the support provided for the solution,...
Read full review of SAP S/4HANA »
Jay
BI Delivery Team Lead at a retailer
The solution’s technical support is good.
Read full review of SAP Data Services »
Roberto Vrito
SAP Infrastructure Consultant at a energy/utilities company
The technical support team has been responsive and helpful, addressing issues and providing solutions promptly...
Read full review of SAP S/4HANA Cloud »
Shibu Ms
Consultant at a tech services company
The solution's technical support is awesome. SAP's technical staff immensely supports the partners and consultants...
Read full review of SAP S/4HANA »
Devang_Shah
Leadership-SAP Operations and Technologies- Global Delivery Hub at a wholesaler/distributor
SAP's technical support is very good, depending on your contract. It's based on the support contract; if there's...
Read full review of SAP Process Orchestration »
Shahzad Ashraf
Head IT at a manufacturing company
As part of our company, we engage with technical support as consultants and a response is obtained in three to four...
Read full review of SAP S/4HANA »
Sudhir Kanakoti
SAP BIBO Consultant at a tech vendor
I had a couple of requests and the support team for SAP Analytics Cloud was good. On a scale of one to five, I'm...
Read full review of SAP Analytics Cloud »
Siddhart Dosieah
Information Systems Engineer at a computer software company
We found the technical support for SAP CRM good.
Read full review of SAP CRM »
Kalam Basha Angadi
SAP Solution Architect at a tech services company
It's standard technical support. They have introduced different support models in the past two years, and now they...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Principal IT Architect -- MDM Architecture at a healthcare company
We have somebody internally who supports the platform. We have client licensing, so if there is an issue then we can...
Read full review of SAP PowerDesigner »
Anonymous User
Senior Integration Consultant at a consultancy
The technical support services are good.
Read full review of SAP Integration Suite »
Anonymous User
Senior IT Architect I at a government
Though I have never interacted with the product's support team, the unit with which I work has had problems with...
Read full review of SAP PowerDesigner »
Anonymous User
Hr Solution Architect at a mining and metals company
Of course, the level of technical support depends on your support model and whether you are taking the support...
Read full review of SAP SuccessFactors »
StephanMuller
Owner at a consultancy
I think that technical support is fine.
Read full review of SAP Signavio Process Manager »
Anonymous User
Functional Manager at a consultancy
We need to analyze and come up with solutions at times.
Read full review of SAP Master Data Governance »
VINCENTWU
Project Manager at a media company
.
Read full review of SAP S/4HANA »
Anonymous User
Technical Lead / Solution Architecture / Software Development - SAP at a manufacturing company
The technical support helped us on almost every front. It depends on what kind of agreement you have with SAP. We...
Read full review of SAP S/4HANA »
Vighneshwar Sankolli
Consultant SAP BODS at a computer software company
My company has a connection with SAP's support team. In my company, we can reach out to SAP's support team if we face...
Read full review of SAP Data Services »
Anonymous User
Senior Application Delivery Specialist at a pharma/biotech company
Technical support comes partially from SAP. There are also certain partner companies who are providing support, so...
Read full review of SAP ERP »
Anonymous User
Global Product Manager at a tech services company
I have experience with SAP technical support and have contacted them. That's one thing I've complained quite a lot...
Read full review of SAP BusinessObjects Business Intelligence Platform »
NizarAhmad
BI & EIS Manager at a manufacturing company
We have not used a single technical support call for SAP, which is great. As a whole, technical support was good, but...
Read full review of SAP Data Services »
Anonymous User
Sr. Director at a tech services company
It was OK. We are not uncomfortable because a lot of the recommendations, and I don't see any problems.
Read full review of SAP Lumira »
Anonymous User
Planning Analyst at a healthcare company
Technical support is good. I contacted SAP about an issue on a Friday afternoon and was able to speak with an SAP rep...
Read full review of SAP Lumira »
SarahBullen
Head of Business Analysis, Technology & Digital Products at a media company
Signavio support helped us with our initial setup and a couple of times when we had issues with downtime. They have...
Read full review of SAP Signavio Process Manager »
SarahBullen
Head of Business Analysis, Technology & Digital Products at a media company
My experience with their technical support has been really good. Whenever we've needed them, they're there, logging...
Read full review of SAP Signavio Process Intelligence »
Gagan Yadav
SAP Data migration and management consultant at a pharma/biotech company
Good experience with support team
Read full review of SAP Information Steward »

Review 1 of 30

Technical Support

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We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.