Compare Kratikal Tech vs Mimecast

Kratikal Tech

Based on 1 review.

Mimecast

Based on 117 reviews.

Overview

Information Not Available

Mimecast is a software as a service company specialising in unified email management and Email filtering. Mimecast was founded in 2003 by Peter Bauer and Neil Murray. It is headquartered in London and maintains offices in Cape Town, Johannesburg, Melbourne, Austin, Dallas, Chicago, San Francisco and Boston. In January, 2010, the company raised $21 million in Series B financing from Index Ventures and Dawn Capital.

Sample Customers

KDMARC

Himalya welness drug company , Investors clinic

ThreatCop

Kotak Mahindra Bank, RBL Bank

Mimecast Security Awareness and Training

TAG Cyber, Thomas Reuters Special Services, Utilidata

Popular Solutions

ThreatCop

0 reviews

Mimecast Insider Risk Management and Data Protection

1 reviews

Mimecast Email and Collaboration Threat Protection

9 reviews

Top Industries

No Data Available

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Test Logix
Email Security Engineer at Logic Infosecurity
My use case for Mimecast Email Security is that it's one of the best solutions for a traditional gateway. Check Point...
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Review 1 of 1

Customer Service

No Data Available

Todd Blake
Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC
Initially, the support was okay. It's gotten worse as time has gone on.
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Emile Lee
Systems Enginner at y-it
The solution's technical support is quite good.
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Anonymous User
Assistant Director of University Card Services
Customer Service: 10/10. Code42 knows how to treat its customers right. Technical Support: 10/10. Great tech support,...
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MikeYuen
Systems Engineer at Thrive
The technical support services are good.
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Anonymous User
Dell KACE Advisory Board Member at a tech company
Customer Service: Absolutely fantastic, A++++ Would buy from again! ;) I don't really have anything else to say other...
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Anonymous User
IT Officer at a non-profit
Customer Service: They have excellent documentation on their platform but their site search is challenged. They...
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Raghav Pandey
Senior Tech. Lead at WE
Support is not very good; not bad, but not very good. Response time is decent, however, support personnel are...
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Anonymous User
Systems Admin. at a energy/utilities company
Customer Service: Customer service is awesome, They are on top of all questions and are US based. Technical Support:...
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Anonymous User
Systems Administrator at a healthcare company
Customer Service: I have had to contact them several times on small issues and they have been quick to respond and...
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Andrew Salinger
Manager, IT at a engineering company
Customer Service: Customer service is great; the best I have had with any company. No joke. To date, it has been...
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Anonymous User
Senior Equity Analyst & Director of Managed Income Strategy at a financial services firm
I have not contacted technical support.
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Anonymous User
Customer Support Technician
Customer Service: Excellent Technical Support: Excellent
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Anonymous User
Venture Center Senior Associate
Customer Service: Great, I had one support instance that I needed help with, and they got back right away. Technical...
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Reece Charles
Information Security Analyst at Enfield Central Library
Mimecast technical support is generally quite good. Sometimes, the responses we receive can be too general, like...
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Rodney Daniels
Project Manager at TFG
The solution’s technical support is very good.
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Test Logix
Email Security Engineer at Logic Infosecurity
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for...
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Anonymous User
Application Specialist–Advanced at a media company
Customer service from Code42 is top notch. I recently had one of their employees call me on his day off to check on...
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Anonymous User
BIM Manager at a construction company
Customer Service: The purchasing process was very pleasant. All of my questions were answered. There were no...
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Anonymous User
IT Consultant at a tech services company
We are satisfied with the technical support. We find them to be responsive.
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Anonymous User
Student Technology Integration
10/10
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Anonymous User
Senior Systems Engineer at a comms service provider
Customer Service: Customer service is great. They preemptively reached out to me once the order has been submitted to...
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Anonymous User
IT Manager
I've never had a problem getting a hold of somebody within a few minutes if I had a question.
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Anonymous User
End User Technology Manager at a healthcare company
Customer Service: Top notch! Whenever we had questions or needed a bit of guidance, they were spot on with their...
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Anonymous User
IT Manager at a logistics company
I have not dealt directly with Mimecast Web Security's technical support; whenever we have a problem or something...
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Anonymous User
Infrastructure and Support Manager
Customer Service: Customer service is excellent! Technical Support: Technical support is excellent!
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Anonymous User
Information Security Specialist at a construction company
Customer Service: Customer service is awesome. I have had a couple tickets with them. They are very knowledgeable and...
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Anonymous User
IT System Administrator at a engineering company
They always send you a link to an article rather than call you and talk to you about the problem you're reporting.
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Anonymous User
Marketing Guru at a security firm
Customer Service: We've never really interacted with customer service as the licensing and renewals can all be done...
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Anonymous User
IT Specialist
Customer Service: Great Technical Support: Very informative
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Anonymous User
Administrator at a non-profit
Customer Service: Exceptional Technical Support: Exceptional. Always get a native English speaker.
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Review 1 of 30

Technical Support

No Data Available

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