Compare Exabeam vs Plixer

Oxford Networks, Squaw Valley Ski Holdings, UltiSat, Wipro, West Aurora School District 129, SUNY Geneseo College, Bloomington Public Schools, First National Bank of Pennsylvania, Kitsap Credit Union, Metropolitan Transit Authority of Harris County Houston Texas, Carilion Clinic, Banner Health, IDEXX Laboratories, Phibro Animal Health Corporation, Goodwill Industries, Parmalat, Armstrong Coal Company, Flybe, James Walker

Great Bay

Novo Nordisk, Ford, P&G, Progressive, Sony

Popular Solutions

13 reviews

10 reviews

3 reviews

0 reviews

Top Industries

Financial Services Firm

10%

Marketing Services Firm

Manufacturing Company

Computer Software Company

Financial Services Firm

11%

Government

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

AshishDubey
Product manager at a comms service provider
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
SaiKrishna2
Cyber Security Engineer at a computer software company
I am not directly a partner with LogRhythm SIEM, but I work for a company that offers all kinds of solutions,...
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at a wholesaler/distributor
I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine...
Read full review of LogRhythm UEBA [EOL] »
Deepanshu Hans
Solution Architect at a computer software company
I usually work with Exabeam for buying the SIEM and the SOAR solution, and I have already sold the solution to one of...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at a tech services company
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Ira Mulyanti
Sales Director at a comms service provider
My company's clients use Plixer Scrutinizer for network monitoring elements, like CPE, and for a bit of network...
Read full review of Plixer Scrutinizer »

Review 1 of 1

Customer Service

Christian-Martinez
Security Solutions Manager at a tech services company
I'd give technical support a five out of ten. There are definitely areas that they can improve upon. Faster response...
Read full review of LogRhythm Axon [EOL] »
Venda E
Cloud Option Engineer at a tech vendor
My experience with LogRhythm UEBA [EOL] support team has been positive overall; the support team has been responsive...
Read full review of LogRhythm UEBA [EOL] »
Subhash Sreenivasan
Head of Professional Services at a tech services company
We have specialists, and whenever we need technical support, we can easily get it.
Read full review of LogRhythm SIEM »
Anonymous User
Systems Administrators at a tech services company
Technical support has been excellent so far. I never had any issues with technical support. Their support has been...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Architect at a healthcare company
Tech support has always been good from the very first. In most cases the first response is a good one. It does the...
Read full review of LogRhythm SIEM »
Kashif Ali
Unit Head Titanium (Security Solution) at a tech services company
We are in touch with their support. It's government support, and they're quite supportive, and they are quite...
Read full review of LogRhythm SIEM »
Rajin Sandira
Engineer Information Security at a comms service provider
The automated response capabilities of LogRhythm SIEM are quite good, but in comparison to something like Wazuh,...
Read full review of LogRhythm SIEM »
Anonymous User
Sr. Mgr of Network Operations at a comms service provider
Customer Service: 9/10. Technical Support: 9/10.
Read full review of LogRhythm SIEM »
Anonymous User
Senior IT Security Analyst at a financial services firm
LogRythm technical support is really excellent, very good in timing and answering questions very quickly. I have not...
Read full review of LogRhythm SIEM »
Anonymous User
Director Information Security at a leisure / travel company
I have not used LogRhythm technical support.
Read full review of LogRhythm SIEM »
Anonymous User
SOC Manager at a energy/utilities company
We have been using quite a lot of technical support. Every time we have any issues, we will create a ticket to...
Read full review of LogRhythm SIEM »
Nuki Agustino Wono
Senior Security Consultant at a tech services company
LogRhythm had a strong presence in Indonesia between 2012 and 2014, with excellent support. From 2022 until now,...
Read full review of LogRhythm SIEM »
Jack Callaghan
Senior Security Analyst at a financial services firm
I've found through the past two years they've had a few bumps because they've become so popular - I was in customer...
Read full review of LogRhythm SIEM »
Timothy Sueck
Security Analyst at a financial services firm
We have to use tech support pretty regularly and it is sometimes not very good. We've had issues where we can't get...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Engineer at a tech vendor
Customer Service: It's excellent. Technical Support: It's excellent.
Read full review of LogRhythm SIEM »
Anonymous User
Sec Eng at a financial services firm
There were a lot of support calls we went through, and they would tweak and change a few settings here and there....
Read full review of LogRhythm SIEM »
Janaka Munasinghe
Senior System Administrator at a tech services company
We have local support. If they cannot assist us, they do offer in-house support we can use. The first step in terms...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Architect at a energy/utilities company
I haven't had to use them too much. We will find out after we go online with Optiv. I have my sales engineer with...
Read full review of LogRhythm SIEM »
Anthony Workman
Enterprise Information Technology Security Engineer at a government
So far, the technical support has been good.
Read full review of LogRhythm SIEM »
Jorge Trujillo
Information Security Engineer at a financial services firm
It's been pretty good. After the deployment, I really haven't had to call them. They have a pretty nice knowledge...
Read full review of LogRhythm SIEM »
Kevin Merolla
Global Security Manager at a manufacturing company
Their technical support is second to none and is one of the reasons why we continue to invest in and consider...
Read full review of LogRhythm SIEM »
Kevin Merolla
Global Security Manager at a manufacturing company
Tech support LogRhythm is one of my favorites. Of all the solutions I deal with, those guys and girls are insanely...
Read full review of LogRhythm SIEM »
Anonymous User
Deputy Ciso at a university
They're awesome. We use them all the time. I tell my staff that whenever you have an issue, the first thing you do is...
Read full review of LogRhythm SIEM »
Anonymous User
Assistant Manager Enterprise Security
When I joined the company, a ticket was previously opened with the LogRhythm NextGen SIEM technical support team....
Read full review of LogRhythm SIEM »
Sadat Mohammad Rifat
Business Manager at a construction company
We are not an end-user and therefore do not directly deal with technical support. In terms of the support, the...
Read full review of LogRhythm SIEM »
Anonymous User
Principal Security Specialist at a university
If I look back to my other SIEM solution providers, the one we had before this, it's light years difference....
Read full review of LogRhythm SIEM »
Anonymous User
IT Specialist at a tech services company
I haven't needed to make contact with technical support.
Read full review of Exabeam »
Anonymous User
Security Consultant and Co-Founder at a tech consulting company
The UK-based technical support is good, and the engineering and lab teams based in the US are great.
Read full review of LogRhythm SIEM »
Joe Benjamin
SIEM Architect at a insurance company
The tech support is fantastic. The only complaint I have about tech support is that sometimes they'd rather try to...
Read full review of LogRhythm SIEM »
Anonymous User
Systems Architect at a university
Great in some areas, not so great in others. We had a lot of challenges during our initial deployment, self-inflicted...
Read full review of LogRhythm SIEM »

Review 1 of 30

Ronald Jansen
Owner/President at a tech services company
You don't really need technical support for Plixer Scrutinizer, especially for people who are very skilled already...
Read full review of Plixer Scrutinizer »
Ira Mulyanti
Sales Director at a comms service provider
I rate the technical support an eight out of ten.
Read full review of Plixer Scrutinizer »
Torry Henderson
Network Engineer at a comms service provider
They need better customer service that can help you make the trial experience better.
Read full review of Plixer Scrutinizer »
Anonymous User
Network Infrastructure at a tech vendor
The technical support has been excellent. Any problems that we have had, the technical support has been able to...
Read full review of Plixer Scrutinizer »
Anonymous User
Sr. Network Engineer at a financial services firm
Whenever we call in for support, 99 out of 100 times, the first person we talk to can resolve our issue. They have an...
Read full review of Plixer Scrutinizer »
Anonymous User
Network Engineer at a healthcare company
The technical support was good.
Read full review of Plixer Scrutinizer »
NickEllson
Sr. Network Engineer at a retailer
The technical support is stellar. It feels like Plixer really has the one product that they're doing, and that's...
Read full review of Plixer Scrutinizer »
Anonymous User
Business Security Officer at a insurance company
The solution's technical support is second to none.
Read full review of Plixer Scrutinizer »
Murali Kodihalli
Systems Analyst at a government
Technical support is good. If we open a ticket they call back and we work together to solve issues. They are very...
Read full review of Plixer Scrutinizer »
AdrianGrant
Network Manager at a financial services firm
Their tech support is unbelievable. They're really good. I've never been out of sorts for more than 15 minutes....
Read full review of Plixer Scrutinizer »
Anonymous User
Works at a retailer
The technical support for Plixer Scrutinizer was fantastic. The team was awesome. Support was very responsive, very...
Read full review of Plixer Scrutinizer »
Anonymous User
Head of Network Group at a consultancy
They are really great. With my most recent experience, two days ago, they responded quite quickly. They're...
Read full review of Plixer Scrutinizer »
Anonymous User
Networks BAU Lead at a consultancy
Technical support is very good, very honorable, and very helpful.
Read full review of Plixer Scrutinizer »

Review 1 of 13

Technical Support

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