Compare ManageEngine vs Seqrite

ManageEngine

Based on 364 reviews.

Seqrite

Based on 28 reviews.

Sample Customers

ManageEngine Mobile Device Manager Plus

Iskcon Temple, Pearl Public School District, Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises

ManageEngine Endpoint Central

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises

HawkkEye mSuite

Fino Payments Bank, Akij Group, Dhanush Infotech

Popular Solutions

ManageEngine ServiceDesk Plus

16 reviews

ManageEngine Endpoint Central

15 reviews

ManageEngine OpManager

11 reviews

Seqrite Endpoint Security

5 reviews

Seqrite Antivirus

1 reviews

Seqrite Endpoint Security Cloud

1 reviews

Top Industries

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

15%

Manufacturing Company

11%

Comms Service Provider

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Md Abdul Hakim
System Engineer at a tech services company
Overview ManageEngine Log360 serves as a comprehensive log management solution designed to provide organizations with...
Read full review of ManageEngine Log360 »
Mostafiz Miah
Sr. Presales & Technical Lead at a comms service provider
My main use case for ManageEngine ServiceDesk Plus is to record the day-to-day customer requests and incidents or any...
Read full review of ManageEngine ServiceDesk Plus »
Aneesh Mangla
General Consultant at a tech services company
ManageEngine NetFlow Analyzer is an essential piece for anyone who wants to monitor their network because network...
Read full review of ManageEngine NetFlow Analyzer »
Charles A
Deputy Director at a healthcare company
We are using ManageEngine OpManager, password manager, desktops and endpoint management, and the services plus and a...
Read full review of ManageEngine OpManager »
SahilRana
Manager - IT at a financial services firm
We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them...
Read full review of ManageEngine Endpoint Central »

Review 1 of 5

Sandeep_Maurya
Manager, Information Technology at a legal firm
I use the solution in my company as an antivirus and for the DLP logs, so it is helpful if there is data loss as it...
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at a non-profit

Read full review of Seqrite Endpoint Security Cloud »
Rishad Ahmed
Network Security Engineer at a non-profit
We use the solution for security.
Read full review of Seqrite Antivirus »
Arvind -Kumar
Head IT at a tech services company

Read full review of Seqrite UTM »

Review 1 of 4

Customer Service

Aymen Souliman
Network Engineer at a tech services company
The solution's technical support staff were helpful when I contacted them. It was easy to contact them, and they...
Read full review of ManageEngine OpManager »
Md Abdul Hakim
System Engineer at a tech services company
The support system is very smart. The assigned engineers handle queries effectively and provide clear explanations.
Read full review of ManageEngine PAM360 »
Mohamed Wanas
NOC Service Desk Team Lead at a tech services company
Since we are not their premium customers, they don't answer our concerns quickly. It takes some time to get answers...
Read full review of ManageEngine ServiceDesk Plus »
Kimberly Brock
Technical Security Engineer & Data Governance at a computer software company
Typically, I've received very good support from them. But Sometimes it depends on who I get. They've also walked...
Read full review of ManageEngine ADManager Plus »
Shibu Babuchandran
Regional Manager/ Service Delivery Manager at a tech services company
If you have any issues with implementation, support is available to help. Technical support is rated a nine out of ten.
Read full review of ManageEngine ServiceDesk Plus »
Jadeja
Group Company IT Infrastructure IT Admin at a retailer
Support needs improvement. They totally realy on customers at present.
Read full review of ManageEngine Endpoint Central »
Ameen Ahsan
Lead - IT Helpdesk at a financial services firm
How ManageEngine works is they have partner support. In my region, they have only one partner. If my understanding is...
Read full review of ManageEngine Endpoint Central »
Prashanth Magadi
Principal Engineer at a financial services firm
The support from ManageEngine OpManager is awesome. When we raise a ticket we have a quick response. However, I do...
Read full review of ManageEngine OpManager »
Mahmoud Mawad
IT network admin at a energy/utilities company
The support of ManageEngine OpManager could improve. We had two issues and the support was not able to solve our...
Read full review of ManageEngine OpManager »
Bhavani Prasad Paragi
General Manager at a tech vendor
Recent improvements in customer support are noted, with better responsiveness and support quality experienced in the...
Read full review of ManageEngine Applications Manager »
Burak Karakurt
Consultant at a manufacturing company
The company as a customer did not interact much with ManageEngine's technical support. However, it is known that one...
Read full review of ManageEngine Log360 »
VENKATESHREDDY
Associate IT Director at a tech services company
The solution's technical support team is very responsive and straightforward based on our SLAs.
Read full review of ManageEngine OpManager »
Sampath Gunawardena
Head Of Customer Support at a tech services company
I was able to get some support from the community but as an end user, I'd like to be able to get support from the...
Read full review of ManageEngine ServiceDesk Plus »
Fulvio Cavalheiro
Information security analyst at a tech services company
Support is great, but they don't have all the the techniques to help us. They are very helpful but have higher...
Read full review of ManageEngine PAM360 »
Sigal Svilim
Chief Information Officer at a energy/utilities company
We rely on the integrator for support.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Product Manager - Solution Architect at a tech services company
The support team needs work, I have waited months for an answer to some of our requests.
Read full review of ManageEngine Endpoint Central »
Nayef Hamzeh
IT Manager at a tech services company
Technical support has been very good.
Read full review of ManageEngine ServiceDesk Plus »
MohammedShaheer
IT Administrator at a real estate/law firm
We have had the opportunity to evaluate the company's customer support. They are very good and approach the concepts...
Read full review of ManageEngine ADAudit Plus »
Anonymous User
Pre-Sales Engineer at a tech services company
The technical support for ManageEngine is good enough.
Read full review of ManageEngine SupportCenter Plus »
MB24
IT Helpdesk at a manufacturing company
I would rate the customer service at seven out of ten. The support is only available in English, which created a...
Read full review of ManageEngine Vulnerability Manager Plus »
Anonymous User
System Engineer at a engineering company
8/10. They're not perfect and could use some improvement in their responsiveness and knowledge of individual issues.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
IT Manager at a financial services firm
Customer Service: Excellent. It was on my initial contact that the rep suggested I wait a day to download the...
Read full review of ManageEngine OpManager »
Gamal Elsabbagh
IT Engineer at a transportation company
Technical support has been very good. They respond on the same day, and if the issue persists they are agile and...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Head of Information Technology and Systems at a consumer goods company
Their technical support has been very helpful and is very good.
Read full review of ManageEngine SupportCenter Plus »
Bill Lamon
Information Technology Manager at a manufacturing company
The technical support is hit-or-miss. Sometimes you get somebody who really knows what they are doing and can solve...
Read full review of ManageEngine ADSelfService Plus »
Sabry Salem
Remote IT Manager KSA at a hospitality company
We don't require any support from the product since we have a good engineer.
Read full review of ManageEngine Endpoint Central »
SahilRana
Manager - IT at a financial services firm
ManageEngine provides good support for their products. I rate the technical support at eight out of ten. The support...
Read full review of ManageEngine Endpoint Central »
Nabil Fahmy
Senior Infrastructure Engineer at a wholesaler/distributor
Technical support has been very good so far. We're satisfied with them.
Read full review of ManageEngine OpManager »
Anonymous User
System Engineer at a engineering company
9/10
Read full review of ManageEngine Endpoint Central »
Euler Monteza
Coordinador de Servicios Tecnológicos at a legal firm
I haven't had the chance to contact technical support. Maybe the person in our Colombia headquarters who worked with...
Read full review of ManageEngine ServiceDesk Plus »

Review 1 of 30

Vineet Mampilly
Head Of Information Technology at a financial services firm
The technical support is good.
Read full review of Seqrite Endpoint Security »
ManishKumar14
DGM IT at a manufacturing company
The solution’s technical support is satisfactory.
Read full review of Seqrite Endpoint Security »
Sandeep_Maurya
Manager, Information Technology at a legal firm
I contacted the product's support team to discuss NAS storage-related issues, and it took them three to four weeks to...
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at a non-profit
Support is very good.
Read full review of Seqrite Endpoint Security Cloud »
Nisar Ahmed Bellary
Senior Executive Talent Acquisition at a computer software company
My company has used Seqrite's technical support multiple times in the past. Based on my observation, Seqrite's...
Read full review of Seqrite Endpoint Security »
RamRaju
Cofounder & Director of Operations at a tech company
The tool's tech support is responsive, and I have no complaints about them.
Read full review of Seqrite Antivirus »
Louis Iwhiwhu
Senior IT Specialist (SAP & Infrastructure) at a manufacturing company
Technical support is good. They have a platform online where you can reach out to technical support.
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at a non-profit
The solution has no issues currently, but if I have trouble, I raise the ticket, and their technical team quickly...
Read full review of Seqrite Endpoint Security »
RamRaju
Cofounder & Director of Operations at a tech company
The customer service has a good team. In India, they have a good contact center who are responsive and good.
Read full review of Seqrite Endpoint Security »
Anonymous User
Solutions Architect at a tech services company
We have yet to escalate questions to technical support. However, during the procurement cycle, we did find the...
Read full review of Seqrite Endpoint Security »
Emeliano Torralba
IT analyst at a security firm
I did contact the solution's technical support team. It was included in the proposal stating that Seqrite Endpoint...
Read full review of Seqrite Endpoint Security »
Abhishek Darekar
Information Security Manager at a financial services firm
I have not needed technical support.
Read full review of Seqrite Endpoint Security »
Anonymous User
Manager IT at a healthcare company
We have not needed to use technical support, we were able to handle everything ourselves.
Read full review of Seqrite Endpoint Security »
Arvind -Kumar
Head IT at a tech services company
The customer service and support are not bad. It is okay.
Read full review of Seqrite UTM »
HarpritSingh
Assistant It Manager at a hospitality company
Seqrite's technical support is satisfactory.
Read full review of Seqrite Endpoint Security »
Viji Velayudhan
Assistant Manager at a marketing services firm
The solution's tech support team is good.
Read full review of Seqrite Endpoint Security »
Anonymous User
Founder And Sales Force Architect at a tech vendor
There is zero support. They will blame you, say that your machine is faulty, or your internet is faulty, but "there...
Read full review of Seqrite Endpoint Security »
Anonymous User
IT Manager at a manufacturing company
Technical support is weak and has trouble solving issues. Every time we contact support, they communicate remotely...
Read full review of Seqrite Endpoint Security Cloud »
Shalabh Nigam
IT Service & Support Lead at a tech consulting company
Support is locally managed in a call center in India. Once an issue is submitted, they are very proactive in...
Read full review of Seqrite Endpoint Security »

Review 1 of 19

Technical Support

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