Compare Martello vs Veeam Software

Martello

Based on 2 reviews.

Veeam Software

Based on 612 reviews.

Sample Customers

Popular Solutions

Savision Live Maps

1 reviews

Veeam Data Platform

13 reviews

Veeam Data Cloud for Microsoft 365

11 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

No Data Available

Outsourcing Company

15%

Construction Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Analytics Engineer at a outsourcing company
My main use case for Savision Live Maps is that it helps me to build my dependencies between the nodes, so it helps...
Read full review of Savision Live Maps »

Review 1 of 1

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
The main use case for Veeam Kasten is to protect Kubernetes applications and ensure disaster recovery. We use it to...
Read full review of Veeam Kasten »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Customer Service

Anonymous User
Senior Analytics Engineer at a outsourcing company
The customer support for Savision Live Maps is pretty good.
Read full review of Savision Live Maps »

Review 1 of 1

MOHAMEDTALIB
Director at NVIT
Veeam provides decent customer service.
Read full review of Veeam Data Platform »
MehmetAksoy
System Administrator at Gates Corporation
I do not need to contact customer support, as the solution works well and meets our needs.
Read full review of Veeam Data Cloud for Microsoft 365 »
Joel Negrão Moreira
Presales Storage Solution Architect at Hewlett Packard Enterprise
Veeam's technical support is good, I'm not aware of any big issues with it.
Read full review of Veeam Data Platform »
Rodrigo Hernandez
Head Cloud Services (Infra & Systems) at Anvek
I haven't interacted with customer support for Veeam Backup for AWS because it was configured when we did the...
Read full review of Veeam Backup for AWS »
Emthias Abdul Salam
Technical Manager at Emirates Business Machines (EBM)
Technical support, particularly from the region where the connection is established, may be somewhat lacking. While...
Read full review of Veeam Data Platform »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
Technical support is very effective. They respond quickly, faster than Dell.
Read full review of Veeam Data Platform »
Anonymous User
Senior Systems Engineer at a tech vendor
I didn't use the technical support directly, but the guys reporting to me did. I believe they were fairly...
Read full review of Veeam Data Platform »
Anonymous User
Infrastructure Engineer at a local government
Customer Service: Very good. Technical Support: I've not had any issues with technical support who are very competent...
Read full review of Veeam Data Platform »
Anonymous User
IT Director at a consultancy
The technical support is excellent; they are very prompt and knowledgeable.
Read full review of Veeam Data Platform »
Anonymous User
Server Administrator at a religious institution
Customer Service: 4/5 as the support is very good and responsive. I have always received the correct answer the first...
Read full review of Veeam Data Platform »
Tamer Hossam
Applications section Head at Raya Integration
They respond quickly in most cases. However, in some instances, there is back-and-forth communication between Veeam...
Read full review of Veeam Data Platform »
Brian Lippold
Network Administrator at BROCKPORT CENTRAL SCHOOL DISTRICT
They don't have a dedicated support person for you, like ExaGrid, but their support is decent.
Read full review of Veeam Data Platform »
SrSysAdmin45860
Sr. System Admin at a financial services firm
We do not encounter many problems with the product, but we do get an instant response when needed.
Read full review of Veeam Data Platform »
Anonymous User
Network Manager at a logistics company
Veeam customer service and technical support have been fantastic. They’ve been very responsive, very professional,...
Read full review of Veeam Data Platform »
Anonymous User
Network Administrator at a government
We have not had any contact with customer service yet.
Read full review of Veeam Data Platform »
Joy Opiniano
IT Data Center Infrastructure Technical Team Lead at Dr. Sulaiman Al-Habib Medical Group
We haven't opened a case with Veeam. We are trained, all of us. So, we don't open cases, but if we're going to...
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
IT Consultant and Engineer at Cloud Services
Customer Service: I've not had to contact customer service. Technical Support: They have very efficient,...
Read full review of Veeam Data Platform »
Ahmad Dhamiri Muhammad Farhan
System Engineer at HeiTech Padu Berhad
So far, the support team has proven valuable in providing effective solutions and useful guidance.
Read full review of Veeam Data Platform »
Anonymous User
Systems Administrator at a government
Customer Service: I have only needed to open two tickets in two years. Technical Support: I have only needed to open...
Read full review of Veeam Data Platform »
AbsarKhan
Backup Administrator at a financial services firm
The technical support for Veeam is good.
Read full review of Veeam Data Platform »
Anonymous User
Delivery manager at a computer software company
There is no technical support needed.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Technical Consultant at a tech services company
I have been in contact with technical support multiple times and I am satisfied with them.
Read full review of Veeam Cloud Connect [EOL] »
Seniorinfraeng67
Senior Infrastructure Engineer at a logistics company
I have used the technical support a few times and they've been reasonably helpful.
Read full review of Veeam Data Cloud for Microsoft 365 »
Juan Paredes
President at Megasetec
I have a positive experience with Veeam Backup for AWS support. When I upgraded my version and faced backup issues,...
Read full review of Veeam Backup for AWS »
Anonymous User
IT Manager at a tech services company
We've been in touch with technical support. We have our own line that we can call if we have any issues. It's very...
Read full review of Veeam Cloud Connect [EOL] »
Juan Paredes
President at Megasetec
We have been satisfied with the technical support.
Read full review of Veeam Data Platform »
Anonymous User
Architect Backup/Recovery
Half of Veeam support reps are very helpful and will explain in detail what is wrong and how to fix it. The other...
Read full review of Veeam Data Platform »
Thiago Souza
Solutions Architect at Net Place
I rate the technical support as a ten out of ten. Veeam boasts a wide documentation forum in which most issues can be...
Read full review of Veeam Data Platform »
Anonymous User
IT Infrastructure Manager at a tech services company
Customer Service: Good, you log calls initially using a customer portal site. Technical Support: Again good,...
Read full review of Veeam Data Platform »
Anonymous User
IT manager at a wholesaler/distributor
Customer Service: 5/5 Technical Support: 5/5
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.