Compare MathWorks vs TIBCO

MathWorks

Based on 14 reviews.

TIBCO

Based on 220 reviews.

Latest Research

Buyer's Guide

MathWorks Matlab vs. TIBCO Data Science

December 2025

TIBCO Data Science vs. MathWorks Matlab

Updated: December 2025

Buyer's Guide

MathWorks Matlab vs. TIBCO Data Science

December 2025

MathWorks Matlab vs. TIBCO Data Science

Updated: December 2025

Sample Customers

TIBCO Statistica

Danske Bank

TIBCO Data Science

Havas Media, Tipping Point Community, eviCore

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Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Prof. Dr. Rudolf Bisping
Business Owner at a manufacturing company
I am working with MathWorks Matlab for statistics and machine learning, though I don't know which version I have, but...
Read full review of MathWorks Matlab »
Anonymous User
General Manager at a manufacturing company
It is validation for Functional Safety applications in automotive.
Read full review of Polyspace Code Prover »
Philip Botha
Engineer at a transportation company
Our primary use case is finding bugs, and MISRA (Motor Industry Software Reliability Association) checks.
Read full review of Polyspace Bug Finder »

Review 1 of 3

AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Ashish-Sahu
Technical Manager at a outsourcing company
TIBCO Jaspersoft provides user-friendly reports that are rich in format. The installation process and deployment have...
Read full review of TIBCO Jaspersoft »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »
ChristopherLebuso
Software Developer at a comms service provider
I receive the requirements, and I build my services on typical BusinessWorks.
Read full review of TIBCO BusinessWorks »
Anonymous User
Data Governance System Specialist at a energy/utilities company
I have worked with TIBCO Spotfire in my previous organization last year. We worked with TIBCO Spotfire for almost a...
Read full review of TIBCO Spotfire »

Review 1 of 5

Customer Service

Aman Singla
Senior Engineer at a manufacturing company
We've never faced any errors or issues and therefore have never contacted technical support.
Read full review of Polyspace Code Prover »
Neha Wanjari
Technical Lead at a computer software company
MathWorks Matlab's tech support is supportive and nice.
Read full review of MathWorks Matlab »
Pradeep Panchakarla
Functional Safety Engineer at a manufacturing company
The support provides good suggestions and resolves our issues.
Read full review of Polyspace Code Prover »
Ioannis Kalathas
It Consultant/Administrator at a non-tech company
Technical support was not utilized as we developed our own solutions. The license was without support.
Read full review of MathWorks Matlab »
Subir Datta
Specialist at a tech consulting company
They are good in terms of technical support, but their response time could be improved. We don't get an immediate...
Read full review of Polyspace Code Prover »
Philip Botha
Engineer at a transportation company
We have a local supporter of optimum solutions. We usually approach them for support, but so far, we haven't had any...
Read full review of Polyspace Bug Finder »
Riham Elkomy
Principal Software Engineer at a manufacturing company
There is a lot of help available online that you should consider before talking to someone. However, sometimes it's...
Read full review of Polyspace Code Prover »
Prof. Dr. Rudolf Bisping
Business Owner at a manufacturing company
MathWorks is very responsive; they have toolboxes available, and there is a huge community with file sharing and...
Read full review of MathWorks Matlab »
Abayomi Alabi
Project Engineer at a logistics company
Initially, I had support for a year, and it was good, but the company did not renew the support so I no longer had...
Read full review of MathWorks Matlab »

Review 1 of 9

Choon Hwa Khoh
Head of Product Test at a manufacturing company
The technical support is responsive and very helpful.
Read full review of TIBCO BusinessWorks »
Chetan Thote
Senior Presales Consultant at a computer software company
There is excellent support available for this solution, as well as a lot of case studies available for use in the...
Read full review of TIBCO Spotfire »
Nilesh Tarlekar
Associate Consultant at a consultancy
I've never had to contact support.
Read full review of TIBCO Managed File Transfer »
Amitava Roy
Principal Enterprise Architect (Cognizant Digital Business) at a consultancy
Support is okay, sort of. They respond back, but sometimes it lags a bit.
Read full review of TIBCO Cloud API Management »
NarendraThota
Vice President of Technology Services at a computer software company
The solution’s technical support is good.
Read full review of TIBCO Cloud API Management »
Anonymous User
Senior Technical Architect at a tech services company
TIBCO's technical support is reliable and helpful.
Read full review of TIBCO Enterprise Message Service »
Anonymous User
ICB Expert Project Manager-Data Analysis at a manufacturing company
The technical support is responsive.
Read full review of TIBCO Spotfire »
Anonymous User
Sr. Data Scientist II - Information Research at a pharma/biotech company
Being a life sciences company, our support comes from Perkin Elmer rather than Tibco. They have provided us with very...
Read full review of TIBCO Spotfire »
Anonymous User
Specialist Geosciences Data Consultant at a energy/utilities company
We don't connect directly with TIBCO because we have our own technical support in the company.
Read full review of TIBCO Spotfire »
Anonymous User
Business Analyst/Project Manager at a energy/utilities company
Customer Service: Customer service is excellent, quick to respond and knowledgeable. Technical Support: Professional...
Read full review of TIBCO Spotfire »
Anonymous User
Business Development Executive at a tech vendor
Technical support is exceptional. I think it has extremely good coverage with multiple levels, Bronze, Silver, and...
Read full review of TIBCO Spotfire »
Anonymous User
Senior ICT Solutions Expert at a comms service provider
Customer Service: Personally I have not had much to do with them but I was pleased with them. Technical Support:...
Read full review of LogLogic »
Anonymous User
Senior Software Engineer at a tech company
On a scale of 1-5, I would rate it a 2 because the technical team never had any proper documentation or guidance for...
Read full review of TIBCO Jaspersoft »
Anonymous User
Director, Operational Risk BI & Big Data Analytics
Technical support has been really great. Usually questions get answered within 24 hrs.
Read full review of TIBCO Jaspersoft »
Anonymous User
Business Enabler at a tech services company
I serve as the middleman between the solution and customers. I help customers learn it so they will not require much...
Read full review of TIBCO Live Datamart »
Chandu Sekhar
Manager at a consultancy
During my time as a TIBCO SME in Lebanon, I often had to rely on TIBCO support. Unfortunately, I ended up providing...
Read full review of TIBCO Jaspersoft »
Anonymous User
Founder at a consultancy
I would give technical support a rating of 10/10. I called a rep and he made a special fix for our project on the fly...
Read full review of TIBCO Jaspersoft »
Anand-Kumar
Head of Architecture at a insurance company
In terms of technical support - it can be improved. I would give support a 7 out of 10.
Read full review of TIBCO EBX »
Anonymous User
BI & Digital Transformation Consultant at a manufacturing company
Technical support is 8/10.
Read full review of TIBCO Spotfire »
Chandu Sekhar
Manager at a consultancy
Customer Service: Average Technical Support: Average
Read full review of TIBCO Jaspersoft »
Anonymous User
Risk and Operations Manager at a financial services firm
This product is being supported by our local help desk.
Read full review of TIBCO Jaspersoft »
Anonymous User
IT Analyst at a tech services company
Technical support is 8/10.
Read full review of TIBCO Spotfire »
Anonymous User
Development Engineer at a tech services company
Customer support is very efficient.
Read full review of TIBCO BusinessWorks »
Anonymous User
Head of IT Integration & Finance Transformation at a financial services firm
We've had good experience with technical support.
Read full review of TIBCO BusinessWorks »
Mohamed AbdElHak
Integration support supervisor at a financial services firm
I think TIBCO's frontline support isn't good, but you can escalate the ticket to the second level if it is during...
Read full review of TIBCO BusinessWorks »
Anonymous User
Associate Director at a financial services firm
In terms of evaluating TIBCO technical support, it has been good for us because we have been using their product for...
Read full review of TIBCO EBX »
Anonymous User
Teradata/Tibco Spotfire Developer at a tech services company
Technical support is good.
Read full review of TIBCO Spotfire »
Anonymous User
Business Intelligence Lead at a transportation company
Excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Business Analyst at a aerospace/defense firm
Technical support and customer service is 5/10. For technical questions, their support team is responsive and...
Read full review of TIBCO Spotfire »
Anonymous User
Business Enabler at a tech services company
The support is good overall. TIBCO's support, especially for integration products, is swift. I relied on technical...
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

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