Compare McAfee vs Portnox Security

McAfee

Based on 142 reviews.

Portnox Security

Based on 25 reviews.

Latest Research

Buyer's Guide

Cisco Identity Services Engine (ISE) vs. Portnox

February 2026

Cisco Identity Services Engine (ISE) vs. Portnox

Updated: February 2026

Sample Customers

Portnox

Data Realty, Royal London, Wales Millennium Centre, McLaren Construction Group, EL AL Israeli Airlines,

Popular Solutions

McAfee ePolicy Orchestrator

5 reviews

McAfee Complete Data Protection

5 reviews

McAfee Total Protection for Data Loss Prevention

2 reviews

Portnox

8 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Marketing Services Firm

Manufacturing Company

15%

Financial Services Firm

Healthcare Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Binu Haneef
System Administrator at a media company
We are using many components such as Drive Encryption, DLP, Threat Prevention, Advanced Threat Prevention, and Web...
Read full review of McAfee ePolicy Orchestrator »
Wahidur Rahman
Senior Executive Officer at a financial services firm
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at a tech vendor
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »

Review 1 of 5

reviewer9216065
Sr. Cloud Security Architect at a tech services company
I have predominantly used Portnox as a NAC solution for centralized, cloud-managed access control across our globally...
Read full review of Portnox »

Review 1 of 1

Customer Service

Erika Valiente
Product Manager at a computer software company
The support from McAfee Web Protection could improve. The quality of support depends on who you end up getting on the...
Read full review of McAfee Web Protection [EOL] »
BharatUjenia
Sr. Group Manager - Enterprise IT at a tech vendor
The technical support is a mixed bag. They don't always like to believe that there is a problem with the solution....
Read full review of McAfee Web Protection [EOL] »
Kamal Abdelrahman
Country Manager at a tech services company
In general the technical is average. Not great but not bad.
Read full review of McAfee Total Protection for Data Loss Prevention »
Vivek Sathaye
Director at a tech services company
The support from McAfee Total Protection for Data Loss Prevention could improve.
Read full review of McAfee Total Protection for Data Loss Prevention »
Binu Haneef
System Administrator at a media company
McAfee ePolicy Orchestrator support has been helpful. However, sometimes when I raise the case they take a while to...
Read full review of McAfee ePolicy Orchestrator »
Kirolos Labeb
CyberSecurity Operations at a tech services company
They are good and give quick responses. I rate it ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
MuhammadKhan1
Associate Manager IT at a manufacturing company
My experience is very good with customer support. When I had an issue with the initial charges related to the setup,...
Read full review of McAfee Web Protection [EOL] »
RahulRaju
Security Specialist at a transportation company
While there are bugs and a few functionality issues, it is just a matter of raising them with the support team....
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Presales System Engineer
Customer Service: 8/10 when they needed to help us. Technical Support: 7/10.
Read full review of McAfee StoneGate [EOL] »
Oliver Rodrigues
Senior Network Security Planning at a comms service provider
I would rate technical support an eight out of ten. They do help to resolve issues quickly, but sometimes the...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
IT Security Specialist at a tech services company
Technical support is not too bad. They are quite mature and have experience with the product. We have not experienced...
Read full review of McAfee Application Control »
Anonymous User
Storage Engineer at a tech services company
Technical support is absolutely fine. I have very good friends in support. Most of the time, most of my friends are...
Read full review of McAfee Complete Data Protection »
JonathanChawatama
IT Security Consultant at a comms service provider
I'd rate technical support seven out of ten. Every year we have to go through product certifications, so we hardly...
Read full review of McAfee Complete Data Protection »
Anonymous User
Implementation Engineer at a tech vendor
McAfee's technical support is actually fine.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
IT Consultant at a tech consulting company
Customer Service: The McAfee customer service is great. As mentioned in my earlier review, this is a top 10 customer...
Read full review of McAfee Web Protection [EOL] »
Abel Abenemi
IT Lead\Network Security Analyst at a energy/utilities company
McAfee has very good support. We can submit a report online to open a case and they will contact you immediately to...
Read full review of McAfee Complete Data Protection »
AjitKumar
Technical Security Engineer at a computer software company
I am satisfied with the customer service/technical
Read full review of McAfee Complete Data Protection »
Anonymous User
Manager at a tech services company
My clients and suppliers are usually working with technical support.
Read full review of McAfee Complete Data Protection »
Anonymous User
Senior Marketing Specialist II at a tech vendor
When we raise a ticket with the support they respond based on the severity of the matter. I rate the support from...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
IT Manager at a financial services firm
Technical support is good. They are timely in responding.
Read full review of McAfee Total Protection for Data Loss Prevention »
Sambhaji Bhosale
Cyber security consultant at a tech vendor
The technical support has been excellent with no reported issues.
Read full review of McAfee ePolicy Orchestrator »
Daniel Colombani
Lead: Incident Response, Investigation & Vulnerability Management at a government
The technical support is great. When we put in a ticket, they respond in a few hours. If we put in that the server is...
Read full review of McAfee Web Protection [EOL] »
Kalidas Mangle
Sr. System Engineer at a tech vendor
I would give customer support a rating of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
Gustavo Vila Verde
Sales Engineer at a tech vendor
Levels two and three of tech support is very good.
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Stephen Odongo
Technical Support Engineer at a tech services company
The technical support is very good and they respond quite quickly.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: 5/10. Technical Support: 4/10.
Read full review of McAfee StoneGate [EOL] »
Pankaj Nagpal
Chief Information Security Officer at a healthcare company
Technical support has not been helpful for us. We tried to reach out during the implementation process and were given...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Management Executive at a security firm
The support in South Africa could be much better.
Read full review of McAfee Total Protection for Data Loss Prevention »
Joke
Security Analyst at a financial services firm
Technical support is okay. We get support from a McAfee partner here in Nigeria who liaises with the OEM too. We've...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Computer Framework at a healthcare company
I can't comment on technical support, because we really did not use it other than for downloading new versions or for...
Read full review of McAfee StoneGate [EOL] »

Review 1 of 30

Scott Kerr
President at a consultancy
I've spoken with several members of the support team, and they have been excellent and very attentive. They resolved...
Read full review of Portnox »
Afeez Adeyemo
Technical Sales / Presales at a transportation company
I have a colleague in my company who works as a process engineer and contacts Portnox's technical support team for...
Read full review of Portnox »
NenadMijatovic
Director of Sales at a tech services company
We get good support from the technical team. They are responsive.
Read full review of Portnox »
Edem AGOSSOU
Analyste reporting at a hospitality company
The technical support can be improved.
Read full review of Portnox »
Jim Marx
IT Infrastructure Manager at a tech vendor
I have been in touch with a few people, even directly in the support team, and they have always been excellent. They...
Read full review of Portnox »
Felix Adikaibe
IT INFRASTRUCTURE AND NETWORK ADMIN at a financial services firm
I have not reached out to support lately. We have a support vendor that we contact to support it. I have contacted...
Read full review of Portnox »
reviewer9216065
Sr. Cloud Security Architect at a tech services company
I have contacted Portnox's technical support when integrations were not working, devices failed to authenticate, or...
Read full review of Portnox »
NenadMijatovic
Director of Sales at a tech services company
We did interact with them. It was direct support. They were very good. They were very fast, dependable, and...
Read full review of Portnox »
Gopal Mehrotra
IT Network Engineer at a tech vendor
I have contacted the technical support multiple times. I would rate the support seven out of ten.
Read full review of Portnox »
reviewer57439213
Senior Network Engineer at a tech services company
The technical support response time is good, and partners always respond when there are issues. However, in a few...
Read full review of Portnox »
Anonymous User
Product Manager at a tech services company
Technical support is great. I don't have any issues with the technical support of Portnox Clear. I would rate the...
Read full review of Portnox »
Mueen Patel
Systems Analyst at a construction company
I have contacted their technical support a few times. They respond very immediately and provide detailed, amazing...
Read full review of Portnox »
Joke
Security Analyst at a financial services firm
Portnox customer service has been good and quick to respond.
Read full review of Portnox »
Kenneth Ndaruga
Network Security Specialist at a financial services firm
The customer service and support are okay. However, we don't have a support license. We've been doing our own support.
Read full review of Portnox »
James Olorunosebi
CTO at a tech consulting company
The technical support is top-notch and great.
Read full review of Portnox »
ChiefSystemEngineer9
Chief System Engineer at a media company
Our experience with customer support is pretty limited. We haven't contacted them for a long time. But, generally,...
Read full review of Portnox »
Uchechukwu Ukazu
Tech Support at a tech services company
Tech support is good.
Read full review of Portnox »
KingsleyOzokpo
Information Security Officer at a financial services firm
The support could be improved with better local services. Even though we have access to the Portnox support portal,...
Read full review of Portnox »
Anonymous User
Network Engineer at a financial services firm
Customer Service: High level and good customer service.Technical Support: They have good tech support, but have room...
Read full review of Portnox »
Joseph James
Systems & Support Engineer at a tech services company
Unfortunately, I've never contacted technical support. It's very easy for any IT person to deploy the solution due to...
Read full review of Portnox »
Raphael Egbue
Information Technology System Administrator at a energy/utilities company
I contacted their technical support on one occasion, and the response was swift. I would rate their support a nine...
Read full review of Portnox »
Bojan Lepenik
Vodja projektov sistemskih rešitev at a tech services company
Technical support was very good. They solved basically all my problems. I was quite satisfied with how helpful and...
Read full review of Portnox »
Principcon67
Consulting Principal at a transportation company
We have not had to contact technical support for a long time, but when we did, we have had good support from them.
Read full review of Portnox »

Review 1 of 23

Technical Support

No Data Available

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