Compare Mi9 Retail vs SAP

Mi9 Retail

SAP

Based on 1659 reviews.

Sample Customers

Mi9 Mosaic

Saks Fifth Avenue, Boy Scouts of America, Christofle, Luxury Jewelers Resource Group, Escada Canada, St. John, Thomas Jewellers, Crumpler Fuels International, Souris Mini

Mi9 Retail

Barneys New York, Levi's, Crocs, Boy Scouts of America, Samsonite, Little Tikes, Saks Fifth Avenue, Philadelphia Museum of Art, Paris Jewelers, Helzberg Diamonds, Tory Burch

Mi9 Intelligence

Bugatti, Cole Haan, CNRG, Cycle Lab, Escada

SAP Commerce Cloud

NHS 24

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Top Industries

No Data Available

Manufacturing Company

12%

Financial Services Firm

Comms Service Provider

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

No Data Available

SurenderJ
Sr Manager at Genpact
We've had some contact with technical support and they are good.
Read full review of SAP Master Data Governance »
Siddharth Matalia
Senior Technical Specialist at a manufacturing company
The support I have received from SAP S/4HANA Cloud has been good. I rate the support from SAP S/4HANA Cloud an eight...
Read full review of SAP S/4HANA Cloud »
Diaa-Hussein
Chief Information Officer at Evergrow Group
Customer service and support's response time is really long. The ticketing system and the support cycle are very...
Read full review of SAP S/4HANA Cloud »
Kumar-Saurav
Founder, CEO at AccelSoft Infotech
The customer service and support are satisfactory, but the ecosystem part needs some revisiting. If the ecosystem...
Read full review of SAP HCM »
Fredy Alfaro
Systems Engineer at a tech services company
There are challenges with customer support and a lack of specialists in SAP IQ.
Read full review of SAP IQ »
Sumeet Zalpuri
Data engineer at ASR Nederland N.V.
I have used the SAP BusinessObjects Business Intelligence Platform’s tech support, which has lately improved a lot.
Read full review of SAP BusinessObjects Business Intelligence »
AhmedHaridy
Managing Director at Emkan
We don't anticipate having extensive support requirements, but when we plan for any data transmission, we have those...
Read full review of SAP Build Work Zone »
Virendra Rai
Director- APAC at 2iSolutions
Nobody can match their customer service, it's very good.
Read full review of SAP S/4HANA »
Vinay Lohakare
SAP Technical Architect at a tech vendor
You would always raise a P1 when you need a quick response. If it's not P1, then there is a delay in response. So if...
Read full review of SAP Business Warehouse »
Ritesh Durvasha
Senior consultant at a consultancy
I would rate the vendor support as eight. I am satisfied with the response time and quality.
Read full review of SAP BW4HANA »
Diaa_Hussein
Digital Transformation Director at Amecath Group
When you reach out to resolve the issue, support is perfect. However, it takes timeto reach someone and start work in...
Read full review of SAP Business Technology Platform »
Anonymous User
Senior Manager - BI Head
Customer Service: * SAP BO/BI - Below average * Tableau - Good * IBM Cognos - Average * MS BI - Average * Pentaho -...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Group Learning and Development Specialist at a manufacturing company
I have contacted the solution's technical support, and I feel that though they are professional, they weren't very...
Read full review of SAP SuccessFactors Learning »
Anonymous User
Data Management at BCX
We are using a third party for technical support. So far, their support is good.
Read full review of SAP NetWeaver »
Anonymous User
Head of Data at a comms service provider
The technical support services are good. However, the response time could be better.
Read full review of SAP BusinessObjects Business Intelligence »
Lutz Baerenwaldt
SAP & UNIX Specialist at a wholesaler/distributor
We have used SAP technical support, and eventually, a solution is provided. The tricky part is always picking the...
Read full review of SAP Process Orchestration »
Anonymous User
Consultant (SAP Integration) at a consultancy
It is technical support with SAP, so everyone can make their own guess.
Read full review of SAP Process Orchestration »
Jose A.Santos
Head of SAP Business Intelligence at a manufacturing company
The technical support is helpful, but at times it could be better. It is difficult when your native language is not...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
SAP BI Systems Supervisor at a maritime company
I rate technical support so highly because of its being an old product.
Read full review of SAP Business Warehouse »
Anonymous User
Java Software Engineer at a tech services company
So far technical support is good. If we have any problem that a local partner cannot resolve for the customer, they...
Read full review of SAP HANA »
EricMellahn
Business Process Manager at Chal tec
We only have email support and I would say that it is good.
Read full review of SAP Signavio Process Manager »
Abdul-Rasool
Senior Practice Manager - Head of SAP at a tech consulting company
We've been 100% satisfied with technical support. They've been great. Our customers are extremely satisfied as well.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Process Integration Tech Lead at a manufacturing company
Technical support has been excellent.
Read full review of SAP Business Technology Platform »
Anonymous User
Manager at a consultancy
The customer support team is quite supportive.
Read full review of SAP CRM »
Sateesh Nagabhiru
Senior Integration Engeneer at ATOS
I feel that the technical support is really good. For example, I experienced one situation with the Cloud Platform...
Read full review of SAP Business Technology Platform »
ChrichtianNeal
IT Officer at a tech services company
We're in constant contact with technical support. They help us troubleshoot problems often and are quite good.
Read full review of SAP Adaptive Server Enterprise »
Naomi Kreinz
HR Assistant at Comprehensive Nuclear-Test-Ban Treaty Organization - CTBTO
We don't get SAP support for the product.
Read full review of SAP SuccessFactors »
Anonymous User
IT Consultant
Customer Service: Good Technical Support: Good.
Read full review of SAP Business One »
Mohamed-Nabih
I.T. Manager at Egypt Foods group
I have my core team in the company and second level support through SAP partners and then the SAP company is our...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
Technical Lead at a tech services company
Signavio's technical support is good. We get responses within a day when we send an email, so we are satisfied. One...
Read full review of SAP Signavio Process Manager »

Review 1 of 30

Technical Support

No Data Available

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