Compare Mimecast vs Perforce

Mimecast

Based on 117 reviews.

Perforce

Based on 151 reviews.

Overview

Mimecast is a software as a service company specialising in unified email management and Email filtering. Mimecast was founded in 2003 by Peter Bauer and Neil Murray. It is headquartered in London and maintains offices in Cape Town, Johannesburg, Melbourne, Austin, Dallas, Chicago, San Francisco and Boston. In January, 2010, the company raised $21 million in Series B financing from Index Ventures and Dawn Capital.

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Sample Customers

Popular Solutions

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Top Industries

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Financial Services Firm

12%

Manufacturing Company

12%

Computer Software Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Test Logix
Email Security Engineer at Logic Infosecurity
My use case for Mimecast Email Security is that it's one of the best solutions for a traditional gateway. Check Point...
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Review 1 of 1

Priyanshu k
Release Train Engineer at a tech vendor
Perforce Delphix serves as our main solution for continuous compliance, and the intuitive graphical interface...
Read full review of Perforce Delphix »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Anonymous User
Business Development Manager at a tech services company
We use Puppet for automated configuration management, patch management, and general IT operations automation. It is...
Read full review of Perforce Puppet »
Marco Wwrthon
CEO at VonatelNetworks
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

Customer Service

Mohamed-Kamal
Tech manager at MKTech
Technical support is good. We are happy with the level of support on offer.
Read full review of Mimecast Email and Collaboration Threat Protection »
Rodrigo Perez
System Administrator at Abu Dhabi University
The solution's technical support team is very good and very responsive.
Read full review of Mimecast Email and Collaboration Threat Protection »
TC2
Manager, Cruise Division at a leisure / travel company
Technical support is good. I haven't had any problems with technical support. Obviously, there is a paid add-on...
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Toby Elliott
Head of IT & Innovation at Shoreham Port Authority
I rate the technical support one out of ten. The product is good. Mimecast's support is not the most flexible.
Read full review of Mimecast Email and Collaboration Threat Protection »
Chuck_Mackey
Director, Cybersecurity Consulting at a tech services company
We don't really talk to them much. We talk to them from time to time about the potentiality of moving to a different...
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
Senior System Administrator at a university
Customer Service: Excellent customer service and quick response times. Technical Support: Very good, very knowledgeable.
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Anonymous User
Customer Support Technician
Customer Service: Excellent Technical Support: Excellent
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Anonymous User
Application Specialist–Advanced at a media company
Customer service from Code42 is top notch. I recently had one of their employees call me on his day off to check on...
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
ABS Support Analyst at a tech vendor
Customer Service: The best, they are always in contact and resolving all our needs. We have a lot of interaction with...
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
IT Manager
I've never had a problem getting a hold of somebody within a few minutes if I had a question.
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Anonymous User
CEO at a tech services company
Their technical support is pretty good.
Read full review of Mimecast Email and Collaboration Threat Protection »
Anonymous User
IMC Companies at a transportation company
The challenge with the Mimecast support is that unless you do a phone call, you're going to have to wait for someone...
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Anonymous User
End User Technology Manager at a healthcare company
Customer Service: Top notch! Whenever we had questions or needed a bit of guidance, they were spot on with their...
Read full review of Mimecast Insider Risk Management and Data Protection »
Deron Turner
Data Center Technician
Customer Service: 9 out of 10. Excellent. Technical Support: excellent
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
Assistant Director of University Card Services
Customer Service: 10/10. Code42 knows how to treat its customers right. Technical Support: 10/10. Great tech support,...
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
IT Officer at a non-profit
Customer Service: They have excellent documentation on their platform but their site search is challenged. They...
Read full review of Mimecast Insider Risk Management and Data Protection »
Maciej Piaskowy
Senior Security Engineer at ManpowerGroup
What are your thoughts on the technical support of the Mimecast Email Security? On a scale of one to 10, where 10 is...
Read full review of Mimecast Email and Collaboration Threat Protection »
Anonymous User
Managed Service Engineer
Customer Service: Best support portal I have ever used. Technical Support: Great so far.
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
IT Technician at a tech services company
Customer Service: Awesome. They listened to me and helped reached my goal. They develop a backup software, not a text...
Read full review of Mimecast Insider Risk Management and Data Protection »
Kurt Miller
Senior IT Manager at a marketing services firm
Customer Service: 10 Technical Support: 10
Read full review of Mimecast Insider Risk Management and Data Protection »
Sumit Mhaskar
Regional Manager at a tech services company
We have not contacted technical support. We haven't required any.
Read full review of Mimecast Email and Collaboration Threat Protection »
Anonymous User
Administrator at a non-profit
Customer Service: Exceptional Technical Support: Exceptional. Always get a native English speaker.
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
Marketing Guru at a security firm
Customer Service: We've never really interacted with customer service as the licensing and renewals can all be done...
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
Systems Admin. at a energy/utilities company
Customer Service: Customer service is awesome, They are on top of all questions and are US based. Technical Support:...
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
Student Technology Integration
10/10
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Anonymous User
Systems Administrator at a healthcare company
Customer Service: I have had to contact them several times on small issues and they have been quick to respond and...
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
IT Manager at a non-profit
Customer Service: Customer service has been great. When setting up child organizations the first time I moved my...
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Anonymous User
IT Manager at a tech services company
Customer Service: Code42's Customer service team gets a 10 out of 10 any day of the week. This team consistently goes...
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
Network Security Administrator at a real estate/law firm
Customer Service: Fantastic! Calling Code42 for support is one of the easiest calls we ever have to make. It's way...
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
Research IT Support Specialist at a tech vendor
They are amazing.
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Review 1 of 30

Mahesh Bontha
Quality Assurance Architect at Healthonus
In my company, we haven't contacted the solution's technical support since we are still exploring the product as we...
Read full review of BlazeMeter »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The technical support is excellent.
Read full review of Helix ALM »
Rodrigo Candido Costa
Software Quality and Automation Specialist at PRIME CONTROL
I rate Perfecto support a ten out of ten. They've done more than one call with my team and helped the people here...
Read full review of Perfecto »
Manoj Raghavendra
Director at SMKR Consultancy LLP
I did not need to contact BlazeMeter's customer service as my usage was quite specific and clear, along with prior...
Read full review of BlazeMeter »
Maru Schitekat
Director at Nuevo Espacio TI
Technical support has been excellent.
Read full review of Perforce Delphix »
Glenford John
Product Manager, Device Integration at a comms service provider
Technical support is amazing. They have 24/7 support. I was amazed that we could have support that doesn't involve...
Read full review of Perfecto »
Niaz Aziz
Projects Team Lead at Azeemi Technologies
The solution's technical support is good.
Read full review of Perforce Delphix »
Lalit Parkale
Senior Product Owner at a financial services firm
Customer support is excellent. I'm very impressed with them because of the kind of queries we're raising. The usage...
Read full review of BlazeMeter »
Anonymous User
Performance Architect at a tech vendor
My experience with the customer service and support have been very good.
Read full review of BlazeMeter »
Pranay Mishra
Director - Quality Excellence at a manufacturing company
Vendor support is okay, however, I do not deal directly with them in my current role. During the initial phase when I...
Read full review of Klocwork »
Anonymous User
Senior Technical Consultant at a healthcare company
The technical support is good.
Read full review of Helix Core »
Anonymous User
Director, QE Automation & Analytics at a financial services firm
The technical support is good. Our service-level agreement states that if we open a ticket, it has to be resolved...
Read full review of Perfecto »
Anonymous User
Gerente de Sistemas e Ingenieria de Software Libre
When we required any tech support, we contacted Gabriel and Hussein who gave us superb service, in order to resolve...
Read full review of Perforce Acana »
Anonymous User
Sr. Test Engineering Manager - Embedded Linux SW / RF at a comms service provider
I have used the support from Klocwork. There was a transition time when we started using the solution which was not...
Read full review of Klocwork »
Anonymous User
Principal Consultant - Business Analysis / Project Management / Account Management at a tech consulting company
Easy to use and effective.
Read full review of BlazeMeter »
Anonymous User
Owner/CEO at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of Helix ALM »
Vikram Katta
AVP at a financial services firm
The technical support is very good. I would give them ten out of ten.
Read full review of BlazeMeter »
BurhanShakil
Systems Engineer at Harvard University
Their technical support has been really good. We have used Puppet technical support as well as third-party support...
Read full review of Perforce Puppet »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support is quite good. We have a vendor partner in India and they do a good job of supporting us.
Read full review of Klocwork »
Anonymous User
DevOps Engineer at a tech vendor
The customer support was fine. When the license renewal came into the picture, we reviewed and checked with customer...
Read full review of Perforce Delphix »
Anonymous User
Technical Consultant at Atgen Software Solutions LLP
We are highly impressed with their technical support and I would give it a 9 out of 10 rating.
Read full review of Perforce Puppet »
Varun
Service Virtualization Developer at a tech services company
We have weekly calls with the BlazeMeter support team, and that's a great thing. During those calls they will ask if...
Read full review of BlazeMeter »
Anonymous User
Senior Software Engineer at a manufacturing company
We have not encountered any problems at my level. I have no idea how the technical support is.
Read full review of Klocwork »
Priyanshu k
Release Train Engineer at a tech vendor
I rate customer support a perfect 10 out of 10 based on my recent interactions.
Read full review of Perforce Delphix »
Anonymous User
Principle engineer at a manufacturing company
I rate Klocwork support a nine out of ten. We always get help when we need it.
Read full review of Klocwork »
Anonymous User
Software QA Analyst at a tech company
Customer Service: Customer service was so-so. They didn't seem willing to add the missing features for our project...
Read full review of Helix ALM »
Vikram Katta
AVP at a financial services firm
Technical support has been very good so far. They are helpful and responsive. We are satisfied with the assistance...
Read full review of BlazeMeter »
Anonymous User
Senior Quality Assurance Automation Engineer / Manager at a non-profit
Technical support has been great.
Read full review of BlazeMeter »
Yashb Bhatt
Vice President at Tenax Invest
I rate the technical support a six out of ten.
Read full review of BlazeMeter »
Parvathi Y.
automation tester at a computer software company
Whenever we have an issue we raise a ticket and it is resolved pretty fast. The technical support is great and it's...
Read full review of Perfecto »

Review 1 of 30

Technical Support

No Data Available

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