Compare Nasdaq vs Nexthink

Nasdaq

Based on 1 review.

Nexthink

Based on 34 reviews.

Sample Customers

Popular Solutions

Boardvantage

0 reviews

Nexthink

15 reviews

Top Industries

Financial Services Firm

22%

Healthcare Company

Manufacturing Company

Computer Software Company

Financial Services Firm

14%

Healthcare Company

13%

Manufacturing Company

11%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Works at a educational organization
Our primary use case for this solution is board management.
Read full review of Boardvantage »

Review 1 of 1

Puneet-Singh
Assistant consultant at TCS
Nexthink served as an enhanced version of disk cleanup for our organization. Earlier, disk cleanup used to clear only...
Read full review of Nexthink »

Review 1 of 1

Customer Service

No Data Available

SumitKumar18
Senior SME at Microland Limited
Technical support sometimes has delays, similar to SysTrack, and I rate it nine out of ten.
Read full review of Nexthink »
Amarpreet-Singh
Global Service Architect at Atos
The technical support is good. We have a director for professional support with Nexthink.
Read full review of Nexthink »
Makarand-Shrikhande
Sr. Architect at LTI - Larsen & Toubro Infotech
Vendor support is rated ten out of ten, indicating high satisfaction with customer service and support.
Read full review of Nexthink »
Nawar Al Mallouhi
Senior System Administrator at The Shared Electronice Banking Services
I needed to contact technical support two or three times and I requested help from the vendor, or actually from the...
Read full review of Nexthink »
Ronny Sonck
Pre-Sales specialist Workplace | Digit'all User at Econocom
Technical support is good.
Read full review of Nexthink »
Nikolay Shved
Head of Global IT Delivery at a transportation company
The technical support is best-in-class because we have 24-7 hour support, and they are responsive and helpful. I rate...
Read full review of Nexthink »
Hesham Rashed
Managing Director at Technology Pro Egypt
The product's support is not responsive and flexible. It takes time and depends on your support program.
Read full review of Nexthink »
Gehad Said
Senior Presales Solutions Engineer ( DELL EMC & VMware) at NTT DATA
Nexthink support is slow when we open a new case, and support handles the case with us each time.
Read full review of Nexthink »
KarthikS2
Sr Systems Integration Spc at a manufacturing company
Technical support is fine. We are satisfied with their level of assistance.
Read full review of Nexthink »
InderjeetSingh2
IT Administrator at a tech vendor
The technical support team is very responsive, providing quick assistance and effective follow-up on support tickets.
Read full review of Nexthink »
Lakshmana Kumar Si
Technical Lead at a tech services company
When I reach out to the Nexthink support team, they are very friendly. They take at least two to three hours to reply...
Read full review of Nexthink »
Anonymous User
Analyst at a tech vendor
Customer support is one thing which needs to be improved; support team members are slow to respond, and they take a...
Read full review of Nexthink »
Sergio
Digital Solutions Consultant at a tech consulting company
The technical support for this product is very good. They reply quickly and are very helpful.
Read full review of Nexthink »
Nixon Thiyagaraj
Senior Consultant at a tech vendor
For customer support, we have a dedicated engineer from Nexthink who is helping us significantly, making support very...
Read full review of Nexthink »
Anonymous User
Cloud Soc Design Consultant at a tech vendor
Customer support for Nexthink is helpful and supportive, and they help us with any request.
Read full review of Nexthink »
Anonymous User
Consultant at a tech services company
The technical support is satisfactory but the first level of support needs improvement. They do not have a lot of...
Read full review of Nexthink »
Anonymous User
IT Service Desk at a financial services firm
The customer support is very good.
Read full review of Nexthink »
Anonymous User
Second Level Support Team Leader at a consultancy
I would rate their tech support during deployment and post-deployment, both, very highly. We've logged a couple of...
Read full review of Nexthink »
Anonymous User
Senior System Architect at a tech services company
I've never contacted the technical support from Nexthink, but colleagues have told me that they are very good.
Read full review of Nexthink »
Anonymous User
Advisor at a tech vendor
The customer support is very easy to contact, and they respond instantly whenever we have issues with remote actions...
Read full review of Nexthink »
Jaspreet-Singh
Security Administrator at Dev Information Tech Pvt Ltd
I have never contacted the solution's technical support.
Read full review of Nexthink »
Anonymous User
Next Think specialist at a tech vendor
There are no customer service issues.
Read full review of Nexthink »
Puneet-Singh
Assistant consultant at TCS
Customer support for Nexthink is a pain point due to unclear SLAs and requests for logs that are not needed. We have...
Read full review of Nexthink »
Manish_Sharma
Technical Manager at a recreational facilities/services company
Customer support is okay; it is fine and I do not face many challenges with the support, as it is good.
Read full review of Nexthink »
GG32
senior technical specialist at Avaya
Nexthink's customer support is good.
Read full review of Nexthink »
Anonymous User
Software Engineer at a university
I do not recall how Nexthink's customer support operates based on my training or any experience I may have had...
Read full review of Nexthink »
VINAY PRATAP SINGH
Information Technology Infrastructure Architect at a tech services company
The support for this solution could be significantly improved. We have found that our issues require five to seven...
Read full review of Nexthink »
Anand Boudh
Senior Specialist – EUC Tools at HCL Technologies
It is the best support that I have received from any application vendor. I am the admin for three applications within...
Read full review of Nexthink »

Review 1 of 28

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.