Compare NCC Group vs SentinelOne

NCC Group

SentinelOne

Based on 376 reviews.

Sample Customers

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Complete

47 reviews

SentinelOne Singularity Cloud Security

103 reviews

SentinelOne Singularity Identity

8 reviews

Top Industries

Comms Service Provider

16%

Computer Software Company

14%

Performing Arts

12%

Educational Organization

12%

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

GANESAN K
Senior Technical Engineer at a security firm
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
Daniel Giacomelli
Security and Compliance at a outsourcing company

Read full review of SentinelOne Singularity Complete »
Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
Read full review of SentinelOne Singularity MDR »
Mohan Janarthanan
Assosiate Vice President at a computer software company
We bought the product for endpoint protection and platform use, where we have two environments: one is the endpoint...
Read full review of Singularity Platform »
Satyavijay Chavan
Information Security Engineer at a security firm
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Customer Service

No Data Available

Sai Srinivas K
Security engineer at a computer software company
The technical support response time is good. For feature requests, they can be a little slow.
Read full review of SentinelOne Singularity Cloud Security »
DanielMelissa
CTO at a tech vendor
We have had a good experience with customer service and support, but our support team is from N-able company and not...
Read full review of SentinelOne Vigilance »
DanielMelissa
CTO at a tech vendor
I have not been in contact with technical support. Because it is so stable, support has not been important to us.
Read full review of SentinelOne Vigilance »
Graham Peck
Data Security Manager at a sports company
I contacted technical support once and they were quick to respond. Technical support is rated a seven out of ten.
Read full review of SentinelOne Vigilance »
Olivier Richard
IT Support Director at a analyst firm
We use the SUP team that is provided by the provider of SentinelOne. However, I've never directly dealt with them.
Read full review of SentinelOne Singularity Complete »
Andrew W
VP - Information Technology at a financial services firm
We've opened a few cases with technical support. It was very good. They got back to us very quickly. Usually, after...
Read full review of SentinelOne Singularity Identity »
Austin Estrada
Cybersecurity Analyst at a manufacturing company
They were very helpful. They were knowledgeable. They definitely used the tool before. The questions they asked were...
Read full review of SentinelOne Singularity Complete »
Jairo Avritchir
Director of Technology and Digital Transformation at a financial services firm
Technical support is good. When you need help from Microsoft, there is a long list of resources to help understand...
Read full review of SentinelOne Singularity Complete »
RAJ BATTIN
Jr. Cloud Engineer at a construction company
The response time needs improvement.
Read full review of SentinelOne Singularity Cloud Security »
MadhawaLiyanage
Head of Solutions and Cybersecurity at a tech services company
The technical support is good.
Read full review of SentinelOne Vigilance »
Ashish Dubey
Lead Security Analyst at a tech services company
I haven't contacted the technical support for SentinelOne, but many of my colleagues had experience getting...
Read full review of SentinelOne Singularity Complete »
Rob Grow
IT Director at a construction company
My feelings are moderate towards the technical support.
Read full review of SentinelOne Singularity Complete »
Reviewer07479
CIO at a manufacturing company
Support is quite fast to solve problems. The SOC is very good and really operates 24/7. When necessary, they contact...
Read full review of SentinelOne Singularity Complete »
Jeff Doggendorf
Operations Manager at a tech services company
SentinelOne technical support has always been very quick and responsive. We haven't used them a lot. We're a...
Read full review of SentinelOne Singularity Complete »
Lakshay Aggarwal
Application Security Manager at a tech company
Technical support is very good. We do have a monthly call with SentinelOne Singularity Cloud Security whereby we run...
Read full review of SentinelOne Singularity Cloud Security »
Yasiru Perera
Senioor Engineer of System and Security at a tech consulting company
I would rate SentinelOne's customer service and support a five out of five.
Read full review of SentinelOne Vigilance »
Anonymous User
Business Development at a tech services company
Very fast and accurate.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Solution Cloud Architect at a insurance company
We've had our support directly reach out to theirs. Sometimes they address items slowly; sometimes they are faster....
Read full review of SentinelOne Singularity Cloud Security »
Neeraj Arde
Solution architect at a computer software company
Customer service and support are excellent. They respond promptly, and the technical support is knowledgeable and...
Read full review of SentinelOne Singularity Cloud Security »
Nikhil_Patil
IT Developer at a construction company
I rate technical support eight out of ten, indicating satisfaction with the support provided.
Read full review of SentinelOne Singularity Cloud Security »
MOHITH PULIVENDULA
Sr security engineer at a tech services company
Their technical support is top-notch. I made friends there.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Principal Security Analyst at a tech services company
The technical support ticket for the issue we had with getting the agent installed in our PBS image took almost a...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Chief Innovation Officer
We are happy with SentinelOne's technical support.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Security Head at a financial services firm
We get technical support from the vendor.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Application Support Specialist at a non-tech company
Technical support has been really good.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Director of Global Security Operations at a manufacturing company
They are excellent when it comes to interoperability and exclusions. For example, you may have somebody in your...
Read full review of SentinelOne Singularity Complete »
Hima Greshma Suri
DevOps Lead at a financial services firm
I rate Cloud Native Security support nine out of ten. They solve issues within the agreed-upon period. They're...
Read full review of SentinelOne Singularity Cloud Security »
SUPPHAKORN SIPHUMI
Solutions Architect at a tech services company
I have not used their support so far.
Read full review of SentinelOne Singularity Complete »
Marc Mould
Senior Consultant at a tech vendor
We have partnered closely with SentinelOne, and they have been responsive to our needs as integrators and those of...
Read full review of SentinelOne Singularity Identity »
Pamela Pirkle
Cyber Security Engineer at a leisure / travel company
I've contacted technical support myself. Their response time depends on the severity with which you submit the case....
Read full review of SentinelOne Singularity Complete »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.