Compare NCC Group vs SentinelOne

NCC Group

SentinelOne

Based on 514 reviews.

Sample Customers

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Endpoint

111 reviews

SentinelOne Singularity Cloud Security

56 reviews

SentinelOne Wayfinder Threat Detection and Response

17 reviews

Top Industries

Outsourcing Company

15%

Comms Service Provider

15%

Performing Arts

12%

Construction Company

10%

Outsourcing Company

Financial Services Firm

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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Md Rafique
Desktop support Engineer at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
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Anonymous User
System Engineer at a consultancy
My main use case for SentinelOne Singularity AI SIEM is centralized log management, fast threat detection, and...
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KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
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Review 1 of 5

Customer Service

No Data Available

Brendan Putek
Director, DevOps at Relay Network
The most important aspect of the evaluation process was the support and responsiveness of the SentinelOne team,...
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Vedant Shetty
Data Center Engineer at Impact Infotech Pvt. Ltd.
For SentinelOne Singularity Endpoint, we get in touch with technical support because there have been multiple...
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Salman Aziz
Security Architect at a retailer
The support is excellent. As a strategic security partner they are a nine out of 10.
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Gbemisola Osunrinde
Service Assurance Executive at Infoprive
SentinelOne's technical support is helpful and competent.
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Roftiel Constantine
Global Chief Information Security Officer at Barry-Wehmiller
The technical support has been excellent. We have a customer success manager whom we meet with monthly, previously...
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Abuzar Khan
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
My impression of the SentinelOne Vigilance team support is very positive. Their breach responders and security...
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Ijeoma Nkemjika
Customer Success Manager at Digitank Technology
Their support is very good. When we encounter an issue, we quickly raise support tickets, and the response time is...
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Laurie Reynolds
Threat and Vulnerability Manager at GBG Plc
My impression of SentinelOne as a strategic security partner is very positive. In terms of support, for a lot of...
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Magdy Ali
Network & Security Section Head/Digital Transformation at a government
I would rate the customer service at an eight.
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Ashish_Mishra
Senior Software Engineer at a consultancy
I rate the technical support an 8-9 out of 10.
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Greg Walia
IT Manager at a healthcare company
I rate SentinelOne's support seven out of 10. SentinelOne's customer service isn't that great. There's only so much...
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Sankha Rajaguru
System Engineer at A-Networks
SentinelOne Singularity Endpoint provides pretty good support to their end customers. There are some improvements...
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Olivier Richard
IT Support Director at Biotrial S.A.S.
We use the SUP team that is provided by the provider of SentinelOne. However, I've never directly dealt with them.
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Sasita Lamchaona
Product Consultant at M.Tech
The technical support is very good, and quick.
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Abuzar Khan
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
Customer support for SentinelOne is generally good, with knowledgeable technical teams and useful resources for...
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Chris Greeson
TechOps Manager at Nations Reliable Lending, LLC
I have yet to use technical support.
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Anonymous User
Security Engineer at a venture capital & private equity firm
We connect with the SentinelOne Singularity Cloud Security technical support on Slack and they are always helpful and...
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Anonymous User
Corporate Communications Coordinator at a tech services company
Mostly, we handled the support aspect for our clients. However, among the vendors, it's notable for being quite...
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Anonymous User
Information Architect & Security Officer at a wholesaler/distributor
The technical support is quick to respond and provide answers.
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Koen Eersels
System Engineer at Dr. Marc Daenen
I have issued some tickets to technical support and they were very responsive.
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Eben Cotty
Principal Forensics Lead at Dotcom Security
The tech support is brilliant.
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Anonymous User
SDE II/ Senior SRE at a computer software company
They were helpful. They helped us with the configuration. They were available through the Zoom call. Initially, they...
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Anonymous User
Information Risk Analyst at a recreational facilities/services company
Given how fast our industry works, if we could get a response within 24 hours, that would be great. Often, support...
Read full review of SentinelOne Singularity Identity »
Bernhard Brandel
CISO at Katholische Universität Eichstätt-Ingolstadt
I am highly satisfied with their technical support; it is truly excellent. I would rate it ten out of ten.
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Anonymous User
Senior Security Engineer at a consultancy
The customer support is great and very easy. I would rate the customer support on a scale of 1 to 10 as a 10, and I...
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Anonymous User
Cloud Security Engineer & Consultant at a financial services firm
Technical support has room for improvement.
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Deepak Bhaskaran
AGM IT Security at Page Industries Ltd
I think they were responsive, but there was a delay in reaching out to my team on one incident report. This happened...
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Anonymous User
Director or IT Security at a educational organization
I have not personally contacted them, but my team has contacted them. Especially during deployment, they were very...
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Raghuveer Reddy Arumalla
Security Administrator at Softcell Technologies Limited
I would rate the tech support a ten out of ten.
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Anonymous User
Director of Cybersecurity at a manufacturing company
Support is good. The support team is quick to respond and quick to resolve. We can't ask for anything more.
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Review 1 of 30

Technical Support

No Data Available

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