Compare NCC Group vs SentinelOne

NCC Group

SentinelOne

Based on 376 reviews.

Sample Customers

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Complete

48 reviews

SentinelOne Singularity Cloud Security

103 reviews

SentinelOne Singularity Identity

8 reviews

Top Industries

Comms Service Provider

15%

Computer Software Company

13%

Performing Arts

12%

Educational Organization

12%

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

GANESAN K
Senior Technical Engineer at a security firm
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
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Daniel Giacomelli
Security and Compliance at a outsourcing company

Read full review of SentinelOne Singularity Complete »
Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
Read full review of SentinelOne Singularity MDR »
Mohan Janarthanan
Assosiate Vice President at a computer software company
We bought the product for endpoint protection and platform use, where we have two environments: one is the endpoint...
Read full review of Singularity Platform »
Satyavijay Chavan
Information Security Engineer at a security firm
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
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Review 1 of 5

Customer Service

No Data Available

Andrew W
VP - Information Technology at a financial services firm
We've opened a few cases with technical support. It was very good. They got back to us very quickly. Usually, after...
Read full review of SentinelOne Singularity Identity »
Prateek Parashar.
Cyber Security Administrator at a manufacturing company
The technical support is quick to respond.
Read full review of SentinelOne Singularity Complete »
Tichaona Ndoreka
Infrastructure Sup at a mining and metals company
The customer support for this solution is good.
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Rob Grow
IT Director at a construction company
My feelings are moderate towards the technical support.
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Ricardo Sousa da Silva
Cyber Security Expert at a manufacturing company
Support was very good. When we needed assistance, we received it in a timely manner and the issues were resolved.
Read full review of SentinelOne Singularity Complete »
Adam Harling
Managing Director at a tech services company
We do the implementation of the solution in-house.
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Andrew W
VP - Information Technology at a financial services firm
I have talked to SentinelOne support multiple times, but not on the cloud-native security front. I cannot add...
Read full review of SentinelOne Singularity Cloud Security »
Rashid Torrence
Principal Manager of Business Services at a comms service provider
Every time we have an issue, we get somebody who knows the product and can talk us through it. We can resolve issues...
Read full review of SentinelOne Singularity Complete »
PradeepBhat
Security Engineering Manager at a media company
I rate SentinelOne Singularity Cloud Security support 7 out of 10. Before SentinelOne acquired SentinelOne...
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DavidPerry
Director of Corporate Information Security at a marketing services firm
The technical support is good.
Read full review of SentinelOne Singularity Identity »
ShashikaKodikara
Head of Cybersecurity at a tech consulting company
Our team has had a good experience with customer service and support.
Read full review of SentinelOne Singularity Complete »
Janki Gupta
Cloud Engineer at a tech services company
The technical support is good. They are knowledgeable and prompt.
Read full review of SentinelOne Singularity Cloud Security »
William Mailhot
Pre-sales Engineer at a tech services company
My interaction with technical support was pleasant. They gave me a few tips on how to integrate the new system. They...
Read full review of SentinelOne Singularity Cloud Security »
Praneeta Waghole
Cloud Engineer at a construction company
I use vendor support. I would rate them a nine out of ten.
Read full review of SentinelOne Singularity Cloud Security »
Michael Mcdonald.
Senior Security Consultant at a tech services company
I would rate the technical support of SentinelOne as an eight out of ten.
Read full review of SentinelOne Singularity Complete »
KarthikB
Engineering Security Manager at a recreational facilities/services company
I rate SentinelOne Singularity Cloud Security support 9 out of 10.
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Anonymous User
Head of Information Technology at a healthcare company
Support is very good, and their help is immediate.
Read full review of SentinelOne Singularity Complete »
David Hetherington
Manager, Technical Team at a tech services company
I rate their support very good, and their threat detection capability positively influences our security operations.
Read full review of SentinelOne Singularity MDR »
Anonymous User
Senior IT Consultant at a tech services company
Their support is very good. I would rate them a five out of five.
Read full review of SentinelOne Singularity Complete »
Thorsten Trautwein-Veit
Offensive Security Certified Professional
My overall experience with their technical support has been positive.
Read full review of SentinelOne Singularity Complete »
AshwathKumar
Head of Security at a computer software company
SentinelOne has provided excellent support, enabling us to implement a robust solution customized to effectively meet...
Read full review of SentinelOne Singularity Cloud Security »
Pamela Pirkle
Cyber Security Engineer at a leisure / travel company
I've contacted technical support myself. Their response time depends on the severity with which you submit the case....
Read full review of SentinelOne Singularity Complete »
Anonymous User
Director Information Technology at a wellness & fitness company
I am satisfied with the support from SentinelOne.
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Anonymous User
CSO
I would say technical support from SentinelOne is excellent. Everyone in SentinelOne is known to us for the last many...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Account Director
Excellent, they have customized reports on threats in our environment that we do not have knowledge of.
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Anonymous User
Co-Founder & VP Sales and Marketing at a tech services company
The technical support is of high quality, strong, and responsive.
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Rajan Shanbaga
Cloud Architect at a tech services company
I have interacted with them a couple of times. They have been very helpful. Their speed is pretty good. They are...
Read full review of SentinelOne Singularity Cloud Security »
Nikhil_Patil
IT Developer at a construction company
I rate technical support eight out of ten, indicating satisfaction with the support provided.
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Anonymous User
Director of Global Security Operations at a manufacturing company
They are excellent when it comes to interoperability and exclusions. For example, you may have somebody in your...
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Tony Tuite
Consultant at a tech services company
Technical support is provided for us through SolarWinds, and they're very knowledgable.
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Review 1 of 30

Technical Support

No Data Available

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