Compare NCC Group vs SentinelOne

NCC Group

SentinelOne

Based on 509 reviews.

Sample Customers

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Endpoint

117 reviews

SentinelOne Singularity Cloud Security

58 reviews

SentinelOne Wayfinder Threat Detection and Response

14 reviews

Top Industries

Comms Service Provider

17%

Outsourcing Company

15%

Performing Arts

11%

Construction Company

Financial Services Firm

10%

Computer Software Company

Outsourcing Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
Read full review of SentinelOne Singularity Endpoint »
Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
Read full review of SentinelOne Singularity AI SIEM »
Md Rafique
it support at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Customer Service

No Data Available

Akshay Sankpal
AWS Cloud Engineer at a consultancy
They provide excellent customer service, coming to calls very quickly. Their information and technical knowledge are...
Read full review of SentinelOne Singularity Cloud Security »
Dinesh Yadav
Sales Director at CLOUD MIND
The technical support is good.
Read full review of SentinelOne Singularity Endpoint »
Raghvendra Soni
Senior DevOps Engineer at a tech services company
The support team was valuable during the initial stages. SentinelOne Singularity Cloud Security contacted us every...
Read full review of SentinelOne Singularity Cloud Security »
Md Rafique
it support at a outsourcing company
My experience with the support has been very responsive and knowledgeable, particularly for technical issues and...
Read full review of SentinelOne Singularity AI SIEM »
Magdy Ali
Network & Security Section Head/Digital Transformation at a government
I would rate the technical support by SentinelOne as good, as when I create a ticket, it takes the normal process and...
Read full review of SentinelOne Singularity Cloud Security »
Andrew W
VP - Information Technology at a financial services firm
I have talked to SentinelOne support multiple times, but not on the cloud-native security front. I cannot add...
Read full review of SentinelOne Singularity Cloud Security »
Ayman Said
Infrastructure System's Manager at ICAPP (Americana Group)
The response time of the support team is not the best. Based on my experience, I rate the support as a six or seven.
Read full review of SentinelOne Singularity Cloud Security »
Shaun Washington
SOC Analyst II at a computer software company
SentinelOne Singularity Endpoint's customer support has been very good with good turnaround time and a...
Read full review of SentinelOne Singularity Endpoint »
Sankha Rajaguru
System Engineer at A-Networks
SentinelOne Singularity Endpoint provides pretty good support to their end customers. There are some improvements...
Read full review of SentinelOne Singularity Endpoint »
Ritesh P.
Senior Manager at ICICI Lombard
I rate SentinelOne Singularity Cloud Security support eight out of 10. They are very knowledgeable and supportive.
Read full review of SentinelOne Singularity Cloud Security »
surajku32
System Administrator at VATSIN Technology Solutions Pvt
The customer support for SentinelOne Singularity Endpoint is very good. On a scale of 1 to 10, I would rate the...
Read full review of SentinelOne Singularity Endpoint »
Md Rafique
it support at a outsourcing company
The customer support for SentinelOne Wayfinder Threat Detection and Response has been supportive and responsive. They...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Likhith Varma
Senior Security Analyst at Areté Associates, Inc.
I am aware of SentinelOne's tech support team. When I encounter agent issues, I create support cases, and the team...
Read full review of SentinelOne Singularity Endpoint »
Prince Joseph
Group Chief Information Officer at NeST Information Technologies Pvt Ltd
The partner that we have and the support that we get from the SentinelOne Singularity Cloud Security team in the...
Read full review of SentinelOne Singularity Cloud Security »
Prince Joseph
Group Chief Information Officer at NeST Information Technologies Pvt Ltd
I am happy with the technical team of SentinelOne Singularity AI SIEM; they are pretty good. I would rate the...
Read full review of SentinelOne Singularity AI SIEM »
Nirmesh Solanki
Network DevOps at a pharma/biotech company
The maintenance part of SentinelOne Singularity Cloud Security was not very challenging. The platform had some bugs...
Read full review of SentinelOne Singularity Cloud Security »
Andrea
Cloud Security Engineer at GRIN
Technical support is usually great. While it can sometimes be a bit curt or dismissive, for the most part, getting...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
IT Security Analyst at a tech consulting company
I would rate the technical support at eight out of ten. SentinelOne Singularity AI SIEM has AI-based technical...
Read full review of SentinelOne Singularity AI SIEM »
Lindsay Mieth
CISO at a religious institution
Technical support has attended to our issues quickly and with a good sense of the need to communicate continually...
Read full review of SentinelOne Singularity Endpoint »
Mike Valenza
IT manager at a outsourcing company
We pay for Vigilance, which is a 24/7 instant response team. However, if we did not pay for Vigilance and I had a...
Read full review of SentinelOne Singularity Endpoint »
Mohammad Ali Khan
Director at Pacific Infotech UK ltd
I have not used their technical support. My engineers have used it, and their feedback about the support has been...
Read full review of SentinelOne Singularity Endpoint »
AbhishekVilas Sawant
Security Analyst at a media company
I would rate SentinelOne's technical support ten out of ten. There have been a number of times when we get in contact...
Read full review of SentinelOne Singularity Endpoint »
Prathamesh Borse
Cloud engineer at a construction company
Sometimes, the response time of the support team is lagging.
Read full review of SentinelOne Singularity Cloud Security »
Peter Sikkes
Software Engineer at a healthcare company
I had one issue that I brought up with customer support. They delivered a solution in about two hours. It was related...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Cloud Security Engineer at eSec Forte® Technologies
I have contacted them. We also have a Customer Success Manager whom we can contact via email. Whenever required, we...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Director Information Technology at a wellness & fitness company
I am satisfied with the support from SentinelOne.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Cyber Intelligence Analyst at a financial services firm
I have dealt with a lot of support in my time, and SentinelOne's support is the most responsive one I have ever had....
Read full review of SentinelOne Singularity Endpoint »
Eben Cotty
Principal Forensics Lead at Dotcom Security
The tech support is brilliant.
Read full review of SentinelOne Singularity Endpoint »
Adan Mendoza
Cybersecurity Analyst at a non-profit
Customer support has been amazing.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Principal Security Analyst at a tech services company
The technical support ticket for the issue we had with getting the agent installed in our PBS image took almost a...
Read full review of SentinelOne Singularity Endpoint »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.