Compare NCC Group vs SentinelOne

NCC Group

SentinelOne

Based on 372 reviews.

Sample Customers

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Complete

48 reviews

SentinelOne Singularity Cloud Security

102 reviews

SentinelOne Singularity Identity

8 reviews

Top Industries

Comms Service Provider

15%

Computer Software Company

13%

Performing Arts

12%

Educational Organization

12%

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

GANESAN K
Senior Technical Engineer at a security firm
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
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Daniel Giacomelli
Security and Compliance at a outsourcing company

Read full review of SentinelOne Singularity Complete »
Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
Read full review of SentinelOne Singularity MDR »
GANESAN K
Senior Technical Engineer at a security firm
I have worked with Singularity Platform, and I'm well-versed with Cloud Security, but I have not worked with the AI...
Read full review of Singularity Platform »
Satyavijay Chavan
Information Security Engineer at a security firm
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
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Review 1 of 5

Customer Service

No Data Available

AANKITGUPTAA
Consultant at a computer software company
While I haven't directly contacted support, I have used their documentation surrounding KPIs and have found them...
Read full review of SentinelOne Singularity Complete »
Gbemisola Osunrinde
Service Assurance Executive at a tech services company
SentinelOne's technical support is helpful and competent.
Read full review of SentinelOne Singularity Complete »
Ashish Dubey
Lead Security Analyst at a tech services company
I haven't contacted the technical support for SentinelOne, but many of my colleagues had experience getting...
Read full review of SentinelOne Singularity Complete »
Akshay Sankpal
AWS Cloud Engineer at a consultancy
They provide excellent customer service, coming to calls very quickly. Their information and technical knowledge are...
Read full review of SentinelOne Singularity Cloud Security »
Rahul Kate
Co-Founder at a security firm
Technical support is very good and helpful in getting results. The turnaround time for solving bugs or finding...
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Greg Walia
IT Manager at a healthcare company
We raised a support case with the solution's technical support team. We called the support team and tried to get help...
Read full review of SentinelOne Singularity Identity »
Greg Walia
IT Manager at a healthcare company
I rate SentinelOne's support seven out of 10. SentinelOne's customer service isn't that great. There's only so much...
Read full review of SentinelOne Singularity Complete »
PrathmeshChavan
IT Developer at a logistics company
The technical support has been satisfactory.
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Prateek Parashar.
Cyber Security Administrator at a manufacturing company
The technical support is quick to respond.
Read full review of SentinelOne Singularity Complete »
Ahmed Elbokhari
IT Security Engineer at a manufacturing company
We have used technical support a few times, and they were excellent and very competent.
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Prathamesh Samant
Presales Manager at a computer software company
The technical support from SentinelOne Singularity MDR rates at 7.5 out of 10.
Read full review of SentinelOne Singularity MDR »
Jadeja
Group Company IT Infrastructure IT Admin at a retailer
I rate SentinelOne support eight out of 10.
Read full review of SentinelOne Singularity Identity »
Vikram Moole
Security and Compliance Manager at a computer software company
I rate SentinelOne Singularity Cloud Security support 10 out of 10. They're excellent. When we send an email, they...
Read full review of SentinelOne Singularity Cloud Security »
Ankit-Agarwal
Senior Director, Global Systems and Cyber Security at a tech services company
I never had to contact their support.
Read full review of SentinelOne Singularity Cloud Security »
Shane Anderson
Manager of Information Security at a recreational facilities/services company
Technical support does a good job. I've never had to work with support a ton. They do a decent job.
Read full review of SentinelOne Singularity Complete »
Bernhard Brandel
CISO at a university
I am highly satisfied with their technical support; it is truly excellent. I would rate it ten out of ten.
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Anonymous User
Assistant System Engineer at a tech vendor
The technical support is good.
Read full review of SentinelOne Singularity Cloud Security »
David Hetherington
Manager, Technical Team at a tech services company
I rate their support very good, and their threat detection capability positively influences our security operations.
Read full review of SentinelOne Singularity MDR »
Stephen Poot
Network and Security Engineer at a energy/utilities company
One of the nicest things about SentinelOne is their support. I never met a company which gives such fast, great...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Cybersecurity Engineer at a energy/utilities company
Our experience with their technical support has been straightforward and good. We got good, timely responses. As a...
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Semih Sahin
Developer
Technical support is great. They are very responsive. For example, today, if I open a ticket, they will likely give...
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Anonymous User
Solutions Engineer at a tech services company
The product's support is great. If my company faces a zero-day attack, the engineering team will engage to extend the...
Read full review of SentinelOne Vigilance »
Thorsten Trautwein-Veit
Offensive Security Certified Professional
My overall experience with their technical support has been positive.
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Anonymous User
Principal Security Analyst at a tech services company
The technical support ticket for the issue we had with getting the agent installed in our PBS image took almost a...
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Jason Liu
System Administrator at a renewables & environment company
When I ran into the Windows 32-bit issues, I contacted support. I've also contacted them here or there for a few...
Read full review of SentinelOne Singularity Complete »
Pamela Pirkle
Cyber Security Engineer at a leisure / travel company
I've contacted technical support myself. Their response time depends on the severity with which you submit the case....
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Anonymous User
SecOps Engineer at a media company
We found the technical support for SentinelOne Singularity Complete one of the best we've ever had to deal with,...
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Anonymous User
Information Architect & Security Officer at a wholesaler/distributor
The technical support is quick to respond and provide answers.
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Anonymous User
Director or IT Security at a educational organization
I have not personally contacted them, but my team has contacted them. Especially during deployment, they were very...
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Anonymous User
Sr. Security Engineer at a healthcare company
I don't have access to create tickets. The vendor removed the ability. I need to talk with our MSSP for support. They...
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Review 1 of 30

Technical Support

No Data Available

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