Compare NCC Group vs SentinelOne

NCC Group

SentinelOne

Based on 492 reviews.

Sample Customers

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Endpoint

107 reviews

SentinelOne Singularity Cloud Security

59 reviews

SentinelOne Wayfinder Threat Detection and Response

13 reviews

Top Industries

Comms Service Provider

18%

Outsourcing Company

12%

Performing Arts

11%

Computer Software Company

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
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KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
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Anonymous User
Desktop Support Engineer at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
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Review 1 of 5

Customer Service

No Data Available

Divya More
Technical Support at Softcell Technologies Limited
I evaluate the customer service and technical support of SentinelOne Singularity Complete as very supportive, with...
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Tanuja Parab
Dark L2 Web Analyst at a tech services company
I would rate the customer support a ten because it helps us greatly and has been very good for us. I would rate my...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Nowadays, I will give a rating of 10 because the support is very good.
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Praneeta Waghole
Cloud Engineer at a construction company
I use vendor support. I would rate them a nine out of ten.
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Prathmesh Chavan
Technical Support Engineer at a consultancy
Customer support is knowledgeable about the company's software and operating systems, responding quickly within two...
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Michael Mcdonald.
Senior Security Consultant at First Technology
I would rate the technical support of SentinelOne as an eight out of ten.
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Greg Walia
IT Manager at a healthcare company
I rate SentinelOne's support seven out of 10. SentinelOne's customer service isn't that great. There's only so much...
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Olivier Richard
IT Support Director at Biotrial S.A.S.
We use the SUP team that is provided by the provider of SentinelOne. However, I've never directly dealt with them.
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OluwatoyeseAgoro
Information Security Engineer at Cybervergent
The support personnel always want to share links instead of joining sessions. Getting them on sessions that would...
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Ashraf Razi
Sr. Security Engineer at a energy/utilities company
The technical support is acceptable, and I would rate it at eight.
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Laurie Reynolds
Threat and Vulnerability Manager at GBG Plc
My impression of SentinelOne as a strategic security partner is very positive. In terms of support, for a lot of...
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Jay Collins
Director of IT & Data Security at a university
I rate SentinelOne support eight out of 10. I've only contacted them indirectly through a coworker, but it went well....
Read full review of SentinelOne Singularity Identity »
Hassim Naseef
Senior Devops Engineer at a financial services firm
The technical support is responsive and knowledgeable.
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Karthick Elangovan
Technical Support Team Leader at Safezone Secure Solutions Private Limited
Customer support is good. If we create a ticket, we are getting a response within four hours, so we can get support...
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Vedant Shetty
Data Center Engineer at Impact Infotech Pvt. Ltd.
For SentinelOne Singularity Endpoint, we get in touch with technical support because there have been multiple...
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Siddharth Pal
Sr DevOps Engineer at a media company
SentinelOne Singularity Cloud Security provides excellent technical support. In addition to monthly guidance, we also...
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Anonymous User
IT Architect at a tech services company
The technical support teams' response time was good but they were lacking a deep understanding of the different...
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Anonymous User
Operations Manager at Proton Dealership IT
SentinelOne technical support has always been very quick and responsive. We haven't used them a lot. We're a...
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Anonymous User
Senior Security Engineer at a consultancy
The customer support is great and very easy. I would rate the customer support on a scale of 1 to 10 as a 10, and I...
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Mohammad Ali Khan
Director at Pacific Infotech UK ltd
I have not used their technical support. My engineers have used it, and their feedback about the support has been...
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Anonymous User
Cybersecurity Consulting Lead at a tech services company
In terms of if we need to send them some actual threat, they cannot manually verify it. That's the limitation of the...
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Anonymous User
Cloud Security Engineer at eSec Forte® Technologies
I have contacted them. We also have a Customer Success Manager whom we can contact via email. Whenever required, we...
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Anonymous User
Security Head at a financial services firm
We get technical support from the vendor.
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Anish Varma
Network Security Engineer at Softcell Technologies
There have been a number of scenarios where I have felt that this is not my area of expertise to manage. In those...
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Mohit Dhingra
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
The technical support is excellent.
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David Hetherington
Manager, Technical Team at Expert It Solutions Alberta
I rate their support very good, and their threat detection capability positively influences our security operations.
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Anonymous User
Cloud Engineer at a comms service provider
I haven't had the opportunity to interact with SentinelOne support.
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Anonymous User
Account Director
Excellent, they have customized reports on threats in our environment that we do not have knowledge of.
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Jessica Chastain
IT Director at a government
I have not contacted the SentinelOne Singularity Cloud technical support team.
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Anonymous User
Sr. IT Systems Security Admin at a consultancy
The technical support team was quick to answer my question and their answer was precise. I didn't have to go back and...
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.