Compare NSFOCUS vs Splunk

NSFOCUS

Based on 1 review.

Splunk

Based on 956 reviews.

Sample Customers

NSFOCUS NGIPS

G20 Summit 2016

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

NSFOCUS Web Application Firewall

0 reviews

Splunk Enterprise Security

158 reviews

Splunk AppDynamics

34 reviews

Splunk Observability Cloud

47 reviews

Top Industries

Comms Service Provider

17%

Manufacturing Company

12%

Computer Software Company

University

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Desktop Engineer at a media company
The solution is set up for application protection. We also use some application software in our data center to...
Read full review of NSFOCUS Web Application Firewall »

Review 1 of 1

Taiwo Ige
IT Operations Engineer at a wholesaler/distributor
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Manager at a financial services firm
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
DevendraKumar1
Technology lead at a consultancy
I am using Splunk AppDynamics for application support and production support. I have worked for an alert system,...
Read full review of Splunk AppDynamics »
DhirendraSingh2
Senior Consultant at a consultancy
I work in the telecommunication domain where we manage routers, WLAN services, and various other services from which...
Read full review of Splunk ITSI (IT Service Intelligence) »
Shiboo Suren
Manager cybersecurity at a manufacturing company
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »

Review 1 of 5

Customer Service

No Data Available

Marcelo-Carvalho
Consultant at a transportation company
I rate Splunk support 10 out of 10. We had good documentation, and the support team at Splunk has a lot of experience...
Read full review of Splunk Observability Cloud »
HrishikeshNavkar
Senior Software Engineer at a tech vendor
I was not directly involved with technical support for Splunk Observability Cloud, but I am aware that my teammates...
Read full review of Splunk Observability Cloud »
Filip Stojkovski
VP - Security Automation Lead at a financial services firm
The technical support is good.
Read full review of Splunk SOAR »
Himanshu Tejwani
Platform Architect at a tech services company
We have not opted for paid support but have utilized community support, which is good but could benefit from more...
Read full review of Splunk Enterprise Platform »
Ryan Plas
SOAR Engineer at a consultancy
The customer service and technical support have been great. We had some professional support come out when we set it...
Read full review of Splunk SOAR »
Niranjan N
Sr Analyst at a tech vendor
I rate Splunk support 10 out of 10.
Read full review of Splunk Enterprise Security »
EmilSiric
Regional Director (CEER) at a tech services company
The technical support provided is highly professional, swift, and knowledgeable. I would rate it nine out of ten.
Read full review of Splunk AppDynamics »
Anonymous User
Manager - Production Database Administration at a tech vendor
We have raised multiple questions when we face any issues. Our support is prompt and usually within a day, I will get...
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Director, Detection Engineering Cyber Defense Services at a insurance company
The solution's technical support can be hit or miss, but it is mostly positive. I can't give you all the scenarios,...
Read full review of Splunk Enterprise Security »
Olivier Ntumba
Network & Systems Administrator Individual Contributor at a comms service provider
Technical support is fairly good. We are satisfied with their assistance.
Read full review of Splunk Observability Cloud »
Anonymous User
Tech Lead Security at a comms service provider
Their sales support and tech support are really bad. They take really long to respond.
Read full review of Splunk Enterprise Security »
Anonymous User
Director of Technology at a insurance company
The support's been good from what I've heard. If it weren't, it would've been escalated to me.
Read full review of Splunk User Behavior Analytics »
Vp1165
Vice President at a tech services company
We have had many AppDynamics engineers come to our office and explain us how to use it and set it up. They have come...
Read full review of Splunk AppDynamics »
Anonymous User
Sr Technical Architect at a computer software company
The technical support is quite good.
Read full review of Splunk AppDynamics »
EdwardShim
General Manager at a consultancy
Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer...
Read full review of Splunk Observability Cloud »
Damon Tunnell
Automation Developer at a computer software company
I have worked with Splunk support, and I would rate them an eight out of ten. It depends on where you are and what...
Read full review of Splunk Cloud Platform »
Anonymous User
Principle Software Engineer at a manufacturing company
The support has been hit or miss. We are on a classified program, so we had clear points of contact assigned to us....
Read full review of Splunk ITSI (IT Service Intelligence) »
Securityps67
Security PS Supervisor at a tech services company
I'm not an end-user, so I'm not supposed to open any end-user cases. However, the team that receives requests from...
Read full review of Splunk User Behavior Analytics »
Anonymous User
Senior Information Security Engineer at a tech company
I have had a very nice experience with Splunk's technical support and customer service teams. They're fast to respond...
Read full review of Splunk SOAR »
Anonymous User
Senior technical consultant at a healthcare company
We frequently engage with support now since we have a lot of incidents. They consistently ask for feedback on our...
Read full review of Splunk Cloud Platform »
Venkatesh
Security Analyst at a tech services company
Technical support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Freelancer at a consultancy
I rate Splunk support seven out of 10. We had issues with support that took a long time to resolve.
Read full review of Splunk ITSI (IT Service Intelligence) »
Rudi Wicaksono
Architecture and Security Team Leader at a tech services company
Splunk needs local technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
CEO at a tech services company
Our team provides technical support. I have not communicated with technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Systems Engineer III at a financial services firm
Technical support is better than in most of my experiences with most companies. They don't solve tickets as fast as...
Read full review of Splunk AppDynamics »
Anonymous User
Application Support Engineer
Customer Service: AppDynamics is one of those rare companies that put the customer experience first. Once you become...
Read full review of Splunk AppDynamics »
Ahmed Sokar
Senior IT Administrator at a tech services company
Technical support from AppDynamics is excellent.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Informatica Administrator at a computer software company
We have used Splunk tech support often. If we have a critical issue such as server down or frequently occurring...
Read full review of Splunk Enterprise Security »
Anonymous User
Business Intelligence Developer at a university
Support is quick and competent.
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Anonymous User
Account Manager at a tech services company
Professional support is great, but too expensive. Otherwise content published over website is good.
Read full review of Splunk Enterprise Security »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.