Compare NSFOCUS vs Splunk

NSFOCUS

Based on 1 review.

Splunk

Based on 1251 reviews.

Sample Customers

NSFOCUS NGIPS

G20 Summit 2016

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

NSFOCUS Web Application Firewall

0 reviews

Splunk Enterprise Security

167 reviews

Splunk AppDynamics

37 reviews

Splunk Cloud Platform

61 reviews

Top Industries

Construction Company

25%

Financial Services Firm

13%

Comms Service Provider

12%

Outsourcing Company

13%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Desktop Engineer at eros international media ltd
The solution is set up for application protection. We also use some application software in our data center to...
Read full review of NSFOCUS Web Application Firewall »

Review 1 of 1

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Shamim Alsharif
Performance Test Engineer at TANIM CONSULTING, LLC
We use real-time application monitoring for financial applications, basically API testing. Our software runs on Red...
Read full review of Splunk AppDynamics »
Vikash Kushwaha
Full-Stack Software Engineer at mindpathtech
We agreed to speak about Splunk SOAR this time. I have worked with Splunk SOAR since 2025. I work with Splunk SOAR as...
Read full review of Splunk SOAR »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
I have been working for the past two to three years in the agriculture skilling sector. I work at the intersection of...
Read full review of Splunk Observability Cloud »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Splunk Cloud Platform is my main use case, which we sell to our channel partners within the channel community that...
Read full review of Splunk Cloud Platform »

Review 1 of 5

Customer Service

No Data Available

Nuno Rosa
Principal Consultant at Infosys
I would rate Splunk's vendor support as an eight. While some staff are not as helpful, there are many who are good...
Read full review of Splunk AppDynamics »
Scott Eagles
Senior Splunk engineer at a manufacturing company
The solution's technical support is awesome, and I love it.
Read full review of Splunk Enterprise Security »
Harshit Pawar
Cybersecurity Engineer at a tech vendor
I have not really interacted with the technical support of Splunk because I am not the one who is directly...
Read full review of Splunk Enterprise Security »
Beena Bandwalkar
Systems Analyst at a insurance company
Customer support has been really good. On a scale of one to ten, I would rate customer support an eight.
Read full review of Splunk Observability Cloud »
UzairKhan
Business General Manager at Mutex Systems
I can rate the technical support of Splunk Cloud Platform as eight; they are quite helpful.
Read full review of Splunk Cloud Platform »
Solomon Henry
Cybersecurity Consultant (Enterprise Projects & Detection Engineering) at Lighthouse Technology
I have not communicated with the technical support of Splunk Enterprise Security.
Read full review of Splunk Enterprise Security »
Neel Bhosale
Data Analyst at Wipro Limited
I haven't had discussions with technical support for Splunk Enterprise Security as I've never needed to escalate...
Read full review of Splunk Enterprise Security »
Logan Denney
Cyber Security Analyst at a government
Customer support has been good.
Read full review of Splunk Enterprise Platform »
Anonymous User
Senior Presales/Business Developement at a tech vendor
Technical support is good. Support must provide faster responses for production-related issues.
Read full review of Splunk AppDynamics »
Anonymous User
Milizsoldat at a tech services company
I rate the customer support of Splunk Enterprise Platform as good, but it also depends on the complexity of the...
Read full review of Splunk Enterprise Platform »
Anonymous User
Avp at a financial services firm
On a scale of one to ten, I would rate customer service as eight.
Read full review of Splunk Observability Cloud »
Anonymous User
Computer System Application Specialist at a mining and metals company
Customer support for Splunk Enterprise Platform is very good; whenever we have questions or are trying to do...
Read full review of Splunk Enterprise Platform »
Anonymous User
Works at a tech services company
With technical support, there is a strict SLA that is published. It's public and except for one case, which was very...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Splunk Architect at a tech consulting company
The customer support for Splunk Enterprise Security is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Splunk product manager at a tech vendor
Customer support is at an excellent level.
Read full review of Splunk Enterprise Platform »
Anonymous User
Data Center Architect at a outsourcing company
We've had a few calls, and they're very responsive.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior security consultant at a comms service provider
Splunk's support is good. The process was smooth and they provided sufficient support, so there was no need to...
Read full review of Splunk Enterprise Security »
Marcos Pestana
Head of IT Operations at a retailer
Technical support for this solution is mixed. We are using a local outsourcing company in Portugal as our contact for...
Read full review of Splunk AppDynamics »
Carson Chastain
Manager at a tech vendor
Based on my experience and what I have heard, the customer support for Splunk Enterprise Security is excellent.
Read full review of Splunk Enterprise Security »
Anonymous User
Software Automation Engineer at a wholesaler/distributor
The technical support from Splunk has been good. Whenever we need to engage in professional services, they're always...
Read full review of Splunk SOAR »
Anonymous User
Senior Performance Engineer at a financial services firm
The support could improve.
Read full review of Splunk AppDynamics »
Anonymous User
Security & Risk Analyst at a computer software company
The technical support of Splunk Enterprise Security is quite good, and I would rate it a four out of five (eight out...
Read full review of Splunk Enterprise Security »
Anonymous User
Capability Development Manager - Monitoring at a energy/utilities company
I’m very happy with the technical support. There have been a couple of incidents – there are always a couple of...
Read full review of Splunk AppDynamics »
Rodrigo Bueno Rodrigues
AIOPS Architect at a comms service provider
I rate Splunk support seven out of 10. Like any support, how fast they respond depends on the priority. Overall,...
Read full review of Splunk ITSI (IT Service Intelligence) »
Mark Roeder
Manager, Security Engineering at a computer software company
We don't use technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Security Engineer at a consumer goods company
The customer support is pretty timely. I would rate the customer support a seven out of ten.
Read full review of Splunk Cloud Platform »
Rajkumar Reghu Varma
Infrastructure Architect -Application Dynamics at Kyndryl
Technical support is okay. On a scale from one to five, I would give technical support a four.
Read full review of Splunk AppDynamics »
Anonymous User
Engineering Manager at a manufacturing company
We do deal with technical support on an ongoing basis. They can definitely do better from a technical point of view....
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Software Engineer
Customer Service: 8 out of 10. They have answered everything I have asked.Technical Support: 7 out of 10. Sometimes...
Read full review of Splunk AppDynamics »
Anonymous User
Software Engineer Manager at a tech services company
Everything was carried out in a timely manner with technical support. Our sales manager has constantly been in touch...
Read full review of Splunk AppDynamics »

Review 1 of 30

Technical Support

No Data Available

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