Compare Okta vs Virtusa

Okta

Based on 112 reviews.

Virtusa

Sample Customers

Okta Platform

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Popular Solutions

Okta Platform

31 reviews

Auth0 Platform

6 reviews

Top Industries

Manufacturing Company

11%

Computer Software Company

Financial Services Firm

Educational Organization

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SumitMundik
Lead Admin Systems at a financial services firm
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications...
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Vishal Chopade
Senior Software Engineer at a comms service provider
My main use case for Auth0 is for authentication purposes for my APIs. I rely on it mainly to give specific access to...
Read full review of Auth0 Platform »

Review 1 of 2

No Data Available

Customer Service

Chetanya Sharma
IT Administrator at a tech vendor
Okta Customer Identity's technical support is fine; they help to fix tickets within the timeline and their support is...
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Deena Dayalan K
Global Leader Application Operations & Operational Excellence at a manufacturing company
We have not had any major challenges over the past two years; however, they do offer quality customer service to all...
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Mihir Parekh
Associate Security Architect at a tech vendor
The solution's technical support depends on the service level. Okta has certain packages, like gold or silver levels....
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Siddhit-Renake
Technology Architect at a tech vendor
My team was in touch with their counterparts from marketing and technical resources, but because it was a PoC...
Read full review of Auth0 Platform »
Erik Aceiro
Solutions Architect III at a energy/utilities company
I rate the technical support a ten out of ten. It is very good.
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Rama NagaSusarla
Senior Director - Principal Architect at a computer software company
There was one minor hiccup with technical support, but other than that, the support has been pretty good. I would...
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Deena Dayalan K
Global Leader Application Operations & Operational Excellence at a manufacturing company
Okta provides good support. While we are unable to have it in-house, we can raise a ticket, and they support us well.
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Jakub Wozniak
Principal Architect at a computer software company
I really like the customer support of Auth0. I really like the people I'm working with from Auth0. They are really...
Read full review of Auth0 Platform »
ABHILASH TH
Managing Director at a computer software company
They are very good. The Okta system engineers involved in presales engagement have sound knowledge on Okta platforms...
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Anonymous User
Security Solutions Engineer at a tech services company
Okta support is efficient, actively responding on time. They deserve a rating of eight out of ten for their technical...
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KarthikeyanS2
Co-Founder at a retailer
Customer service used to be very responsive. Now, the community support is helping us for a long time. Whatever you...
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Anonymous User
Identity Engineer at a pharma/biotech company
Initial technical support is not very responsive, it's only after escalation that we get proper support.
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Anonymous User
Technical Team Lead at a computer software company
I have not personally experimented with technical support from Okta Workforce Identity, but I see there is a good...
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Vince Husenajr
CISO at a tech services company
On a scale of one to ten, I would rate Okta Platform's support or customer service as around seven. With Duo, I was...
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Anonymous User
Business Intelligence Developer at a consultancy
We have never felt the need to contact the Okta Workforce Identity support team. It has been up and running. We had...
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Anonymous User
Responsable Avant-vente at a computer software company
We are only using professional services at the moment.
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Anonymous User
Sector Manager at a tech services company
While I can't speak on behalf of my colleagues, I have not made use of technical support.
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Anonymous User
Digital VP, Associate Principal at a consultancy
Level of technical support - 7/10. They keep changing the support engineers (shared resource pool). Every time a new...
Read full review of Auth0 Platform »
Velayudham Avudainayagam
Technical Specialist at a tech company
I would give tech support a 10 out of 10. They are really awesome. Even for a free/demo account, if you raise a case...
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Anonymous User
Managing Consultant at a tech vendor
The support from Okta Customer Identity is excellent, and I would rate it eight out of ten.
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Fazil Hussain
SW Engineer at a consultancy
I haven't used the tool's technical support yet, but it has good documentation and an online community for support.
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Anonymous User
Director Cloud Software Development at a manufacturing company
For enterprise, I would rate technical support a nine out of ten. For any kind of lower starter package, I would rate...
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Anonymous User
Consultant at a financial services firm
We receive technical support through third-party suppliers. They provide good support services.
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Anonymous User
Information Systems Engineer at a healthcare company
They provide a lot of support but there are still places where we get stuck.
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Anonymous User
Senior IT Operations / Network Administrator at a transportation company
The solution’s customer support is fast, reliable, and helpful.
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Thiago Lopes
Information Security Manager at a tech services company
I can't speak to the quality of technical support. I've never used them. I couldn't say if they are knowledgeable or...
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Anonymous User
Security Architect at a construction company
We have contacted technical support and find that they are good.
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Anonymous User
Information Technology Consultant at a tech services company
There were a couple of occasions where I needed some support while setting it up for our RDS environment. Their...
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Anonymous User
Security Architect at a construction company
We've had good experience with technical support.
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Anonymous User
Customer at a tech services company
We had some contact with technical support at the beginning and it was rather good. We are satisfied with the level...
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Review 1 of 30

No Data Available

Technical Support

No Data Available

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