Compare Omada vs ProofID

Omada

Based on 68 reviews.

ProofID

Sample Customers

Omada Identity

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

ProofID IGA

Mountain America Credit Union, UAL, WWF, University of Hull, Davita, Edinburgh Napier University

ProofID IAM Managed Services

Mazars, University of Gloucestershire

Popular Solutions

Omada Identity

23 reviews

Top Industries

Financial Services Firm

14%

Manufacturing Company

11%

Computer Software Company

Outsourcing Company

Construction Company

23%

Financial Services Firm

15%

Comms Service Provider

12%

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

AmitRathod
Senior Analyst at Toll Holdings Limited
Omada Identity is used for automation of life cycle management, compliance and audit management, risk mitigation,...
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Review 1 of 1

No Data Available

Customer Service

Espen Bago
Identity and Access Program Owner at NAV
I have interacted with them because we had used the vendor instead of a third-party integrator, which worked well for...
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Pernilla Hulth
IAM Project Manager (Independent) at a retailer
I rate Omada support 10 out of 10.
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João Toso
IAM Implementation Specialist at MAHLE Shared Services Poland Sp. z o.o.
Omada’s support team is responsive and technically sound. Their engineers provide detailed, relevant assistance and...
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Espen Bago
Identity and Access Program Owner at NAV
My team had contacted Omada Identity's technical support for a few things, and I think they were generally satisfied.
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Carsten Eiberg
Iam Security Specialist at a insurance company
I have called their service desk or help desk system every now and then, at least once a week. Their help desk is...
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Chetan-Jadhav
network engineer at a tech services company
Omada Identity's customer support has been good, with the support team being responsive and helpful, and the service...
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Taufik Shaikh
Senior Manager Identity & Access Management at Omya
Omada Identity support needs improvement. I do not have any specific details regarding the improvement, but I believe...
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Led Hilderink
principal IGA consultant and partner at Fortigi
Customer support is where we are in between most of the time. The customer calls us if they have a problem, and if...
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Anonymous User
Senior Systems Consultant at a retailer
On average, the technical support is good.
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PankajKumar10
Senior Software Engineer at Capgemini
Customer support from Omada Identity is really nice. We raised a concern to Omada Identity and quickly their team...
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Anonymous User
Solution Manager at AB Group
We currently utilize two partnered consultants for support. These consultants assist us with any difficulties we...
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Antonio MarcioOlivieri
IT Lead Analyst at a manufacturing company
The customer support for Omada Identity is good, though not great. Sometimes it has not been very fast, and at times...
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DuaneGraham
CEO at Clango
We have relationships with Omada from the chief revenue officer, all the way down. When we really need to make...
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Anonymous User
IAM Consultant at a computer software company
I personally have not contacted their support because I don't support our Omada current clientele but our clients...
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Anonymous User
Senior Developer at a financial services firm
I would rate customer support around a seven. While the expertise of the support team tends to be high when we...
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Sudhik Kathariya
Senior Developer at Guidewire Limited
I would rate the support of Omada Identity as a six out of ten.
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Anonymous User
Project manager Identity & Access Management bij Fontys Hogescholen at a university
We had good support from the supplier for this product.
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Anonymous User
Product owner at a energy/utilities company
The response time can be slow at times. They are knowledgeable but seem to be so busy that they can't respond to our...
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Anonymous User
Security Architect at a tech company
Because we are still in the rollout stage, we mainly work directly with our customer success manager. A few tickets...
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Anonymous User
Manager at a manufacturing company
We do not contact their technical support directly because we have a service agreement already in place with them...
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Anonymous User
IAM Solution repsonsible at a retailer
I rate Omada support a seven out of ten. Sometimes it takes them too long to get back to us regarding smaller issues,...
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Anonymous User
Application Consulting & Management Administrator at a computer software company
We haven't submitted any support tickets to Omada so far because we have been solving our issues with consultants.
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User:720332
IT Security Consultant at a computer software company
I rate our support a seven out of ten. We do not get support directly from Omada. Instead, we use a partner. They're...
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Angéla
Senior IAM Specialist at Gemeente Utrecht
We have a consultant from Traxion. He helps us with everything related to Omada. If there is something wrong, we go...
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Thorsten Brüggemann
Head of IT Identity Team at a manufacturing company
The project environment is, of course, different from the live environment. It will be interesting to see how users...
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Anonymous User
Senior Consultant at Københavns Kommune
Their technical support is good, but there is room for improvement. One problem that we have discussed with Omada...
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Anonymous User
Functioneel beheerder IAM/PAM/AD/AAD bij DELA corporation at a tech services company
My team contacts the support team. The support is slow.
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Alessandro Molinaro
tecnico hardware e sistemista delle infrastrutture di reti at ArgoLogica
So far, I have had few opportunities to use technical support, but the little support I have requested has always...
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Anonymous User
Solution Architect IAM at a energy/utilities company
If you are contacting them for a major issue, the support is good. If it is a more simple question, it could take up...
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Marc Plagge
IAM Product Owner at a transportation company
The technical support team has specific response times. Additionally, we have an Omada consultant present on our site...
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Technical Support

No Data Available

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