Compare Omada vs ProofID

Omada

Based on 64 reviews.

ProofID

Sample Customers

Omada Identity

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

ProofID IGA

Mountain America Credit Union, UAL, WWF, University of Hull, Davita, Edinburgh Napier University

ProofID IAM Managed Services

Mazars, University of Gloucestershire

Popular Solutions

Omada Identity

19 reviews

Top Industries

Financial Services Firm

14%

Manufacturing Company

11%

Computer Software Company

Comms Service Provider

Construction Company

25%

Financial Services Firm

15%

Healthcare Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

AmitRathod
Senior Analyst at Toll Holdings Limited
Omada Identity is used for automation of life cycle management, compliance and audit management, risk mitigation,...
Read full review of Omada Identity »

Review 1 of 1

No Data Available

Customer Service

Suraj Varma
Senior Network Security Engineer at DigitalTrack Solutions Pvt Ltd
The support team are very supportive and knowledgeable engineers, providing support 24/7.
Read full review of Omada Identity »
AmitRathod
Senior Analyst at Toll Holdings Limited
For customer service, I would rate it a seven out of ten on a scale of one to ten.
Read full review of Omada Identity »
Rajani Goli
Associate Security Analyst at Tech Mahindra
Regarding customer support for Omada Identity, I rate it 10 out of 10, as they are very responsive and helpful. They...
Read full review of Omada Identity »
Harold Van Ham
Product owner Identity & Access management at Avans Hogeschool
So far, we have Mads as our customer success manager. He is a very good engineer. He is almost a part of our team, so...
Read full review of Omada Identity »
Dietmar Wettach
Identity and Access Product Owner at Flughafen Zürich AG
We receive technical support from our partner in Switzerland.
Read full review of Omada Identity »
Carsten Eiberg
Iam Security Specialist at a insurance company
I rate Omada's support a nine out of ten. They respond in under an hour if we have a serious issue.
Read full review of Omada Identity »
Gjert Tronstad
Chief Information Security Officer at a manufacturing company
For us, their technical support has been fantastic. Also, Omada definitely provides us with a clear roadmap for...
Read full review of Omada Identity »
Vuyolethu Sithatu
Senior IT Support Technician at a manufacturing company
The customer support for Omada Identity is excellent. We interacted with a company called Integral, who provide...
Read full review of Omada Identity »
Peter Schouten
Systems Adminstrator at Avans Hogeschool
They have very good support. I would rate them an eight out of ten.
Read full review of Omada Identity »
Ilanguak Olsen
Owner at Iqo.dk
My team contacts Omada Identity technical support whenever there's an error or a hiccup. There's a ticketing system...
Read full review of Omada Identity »
Anonymous User
IAM Consultant at a computer software company
I personally have not contacted their support because I don't support our Omada current clientele but our clients...
Read full review of Omada Identity »
Anonymous User
Application Consulting & Management Administrator at a computer software company
We haven't submitted any support tickets to Omada so far because we have been solving our issues with consultants.
Read full review of Omada Identity »
Anonymous User
Client platform engineer at a energy/utilities company
I rate Omada support 9 out of 10. We haven't had an SLA in place for long. They respond quickly when we submit...
Read full review of Omada Identity »
Marc Plagge
IAM Product Owner at a transportation company
The technical support team has specific response times. Additionally, we have an Omada consultant present on our site...
Read full review of Omada Identity »
DuaneGraham
CEO at Clango
We have relationships with Omada from the chief revenue officer, all the way down. When we really need to make...
Read full review of Omada Identity »
Anonymous User
Solution Manager at AB Group
We currently utilize two partnered consultants for support. These consultants assist us with any difficulties we...
Read full review of Omada Identity »
User:720332
IT Security Consultant at a computer software company
I rate our support a seven out of ten. We do not get support directly from Omada. Instead, we use a partner. They're...
Read full review of Omada Identity »
Tomas S.
Product Owner at a financial services firm
I rate Omada 9 out of 10 for support. They respond quickly and provide good answers. They will look into it for us if...
Read full review of Omada Identity »
Anonymous User
IT Project Manager at a energy/utilities company
With our customer success manager (CSM), we have a monthly meeting. So anytime we have some questions on each help, I...
Read full review of Omada Identity »
Anonymous User
Security Architect at a tech company
Because we are still in the rollout stage, we mainly work directly with our customer success manager. A few tickets...
Read full review of Omada Identity »
Anonymous User
SQL Server Consultant at a tech services company
I have had no problem with technical support. I have enrolled two similar people, with access to their partner...
Read full review of Omada Identity »
Thorsten Brüggemann
Head of IT Identity Team at a manufacturing company
The project environment is, of course, different from the live environment. It will be interesting to see how users...
Read full review of Omada Identity »
Anonymous User
Project manager Identity & Access Management bij Fontys Hogescholen at a university
We had good support from the supplier for this product.
Read full review of Omada Identity »
Anonymous User
IT Projects Specialist at Advantest Corp
We rate Omada support 7 out of 10
Read full review of Omada Identity »
Arun Kothanath
Chief Security Strategist at Clango
The Omada product documentation could use a good uplift. Some documentation is outdated as well as other...
Read full review of Omada Identity »
Anonymous User
Lead Cyber Security Architect at a tech vendor
The vendor support needs improvement because we have reported serious incidents that remain unresolved, leading to an...
Read full review of Omada Identity »
Anonymous User
IT Analyst at a manufacturing company
I often communicate with the technical support of Omada Identity regarding maintenance. There is maintenance every...
Read full review of Omada Identity »
Anonymous User
Selvstænding IAM-arkitekt at a financial services firm
Above average.
Read full review of Omada Identity »
Rishabh Chaubey
Security Delivery Senior Analyst at a tech vendor
Customer support for Omada Identity is lacking. When I encounter issues and reach out to the team, their responses...
Read full review of Omada Identity »
Anonymous User
Identity and Access Architect at a renewables & environment company
I rate Omada support 9 out of 10. I'm quite satisfied. We have always had a strong consultant that supports us. We...
Read full review of Omada Identity »

Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.