Compare Omada vs Saviynt

Omada

Based on 54 reviews.

Saviynt

Based on 27 reviews.

Latest Research

Buyer's Guide

Omada Identity vs. Saviynt Identity Cloud

March 2026

Saviynt Identity Cloud vs. Omada Identity

Updated: March 2026

Buyer's Guide

Omada Identity vs. Saviynt Identity Cloud

March 2026

Omada Identity vs. Saviynt Identity Cloud

Updated: March 2026

Sample Customers

Omada Identity

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Saviynt Identity Cloud

Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic

Popular Solutions

Omada Identity

26 reviews

Saviynt Identity Cloud

8 reviews

Top Industries

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Government

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lars Henrik Jensen
Lead Cyber Security Architect at Ernst & Young
My clients appreciate the user-friendly interface of Omada Identity. Currently, I'm working for a Norwegian client...
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Review 1 of 1

Anonymous User
Software Engineer at a tech consulting company
My main use case for Saviynt is deploying IGA solutions to our customers. For deploying IT solutions to our customers...
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Review 1 of 1

Customer Service

Vuyolethu Sithatu
Senior IT Support Technician at a manufacturing company
The customer support for Omada Identity is excellent. We interacted with a company called Integral, who provide...
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Espen Bago
Identity and Access Program Owner at NAV
My team had contacted Omada Identity's technical support for a few things, and I think they were generally satisfied.
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Michael Rask Christensen
Principal Cybersecurity Consultant at NNIT
I have not interacted with them as a customer, but I have interacted with them as a partner. I used to work on a...
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Harold Van Ham
Product owner Identity & Access management at Avans Hogeschool
So far, we have Mads as our customer success manager. He is a very good engineer. He is almost a part of our team, so...
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Lars Henrik Jensen
Lead Cyber Security Architect at Ernst & Young
The vendor support needs improvement because we have reported serious incidents that remain unresolved, leading to an...
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Pernilla Hulth
IAM Project Manager (Independent) at a retailer
I rate Omada support 10 out of 10.
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Ilanguak Olsen
Owner at Iqo.dk
My team contacts Omada Identity technical support whenever there's an error or a hiccup. There's a ticketing system...
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Anonymous User
Application Consulting & Management Administrator at a computer software company
We haven't submitted any support tickets to Omada so far because we have been solving our issues with consultants.
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Ahmed-Hamza
Identity Access Management (IAM) Engineer at Draexlmaier
On a scale from one to ten, I would rate the technical support at a six; it's not catastrophic, however, it's not the...
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DuaneGraham
CEO at Clango
We have relationships with Omada from the chief revenue officer, all the way down. When we really need to make...
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Anonymous User
IT Team manager at a financial services firm
Sometimes the support team doesn't provide clear instructions on how to solve our problems. This might be because we...
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Anonymous User
Works at a financial services firm
The technical support team is constantly working to improve, but resolving complex issues can still be...
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Anonymous User
IAM Consultant at a computer software company
I personally have not contacted their support because I don't support our Omada current clientele but our clients...
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Thorsten Brüggemann
Head of IT Identity Team at a manufacturing company
The project environment is, of course, different from the live environment. It will be interesting to see how users...
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Anonymous User
Solution Architect IAM at a energy/utilities company
If you are contacting them for a major issue, the support is good. If it is a more simple question, it could take up...
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Anonymous User
Solution Manager at AB Group
We currently utilize two partnered consultants for support. These consultants assist us with any difficulties we...
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Anonymous User
IT Projects Specialist at Advantest Corp
We rate Omada support 7 out of 10
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Anonymous User
IAM Solution repsonsible at a retailer
I rate Omada support a seven out of ten. Sometimes it takes them too long to get back to us regarding smaller issues,...
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Anonymous User
Identity and Access Architect at a renewables & environment company
I rate Omada support 9 out of 10. I'm quite satisfied. We have always had a strong consultant that supports us. We...
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Anonymous User
IT Project Manager at a energy/utilities company
With our customer success manager (CSM), we have a monthly meeting. So anytime we have some questions on each help, I...
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Anonymous User
Senior Consultant at Københavns Kommune
Their technical support is good, but there is room for improvement. One problem that we have discussed with Omada...
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Anonymous User
Functioneel beheerder IAM/PAM/AD/AAD bij DELA corporation at a tech services company
My team contacts the support team. The support is slow.
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Anonymous User
SQL Server Consultant at a tech services company
I have had no problem with technical support. I have enrolled two similar people, with access to their partner...
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Anonymous User
Senior Systems Consultant at a retailer
On average, the technical support is good.
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Anonymous User
Director, Identity and Access Management at a computer software company
While I appreciate that Omada's technical support surpasses my prior experiences, their response times can sometimes...
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Anonymous User
IT Analyst at a manufacturing company
I often communicate with the technical support of Omada Identity regarding maintenance. There is maintenance every...
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Anonymous User
Manager at a manufacturing company
We do not contact their technical support directly because we have a service agreement already in place with them...
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Arno Stolwijk
Partner bij Navaio IT Security at Navaio IT Security
They know what they are doing when setting up the business because this is their core business. There is no waiting...
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Anonymous User
Selvstænding IAM-arkitekt at a financial services firm
Above average.
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User:720332
IT Security Consultant at a computer software company
I rate our support a seven out of ten. We do not get support directly from Omada. Instead, we use a partner. They're...
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Review 1 of 30

Amimesh Anand
Senior Architect at a consultancy
I would rate the technical support about nine out of ten.
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SushantAggarwal
Architect(IAM) at a tech services company
They have terrible technical support because they have a lot of delays. I rate the technical support a six out of ten.
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Surya Sadhu
Manager at Fortuna Identity
I haven't directly interacted with them, but we do communicate if any functionalities are not working as expected or...
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Prakash Mantha
Founder at APSSIAM
Suppose you raise any instance with Saviynt's technical support team; you will not get any response immediately from...
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Irappa Hosamani
Manager at a computer software company
The technical support is ok.
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Suresh Kumar Subramaniyan
Manager, Identity & Access Management at a financial services firm
Their support deserves a rating of seven out of ten. They respond consistently, but they are somewhat lacking in...
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Wipro Limited
Thermal Technical Lead at a tech vendor
The customer service and support are okay. We got good support so far. The response time could be faster.
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Raed AlAbbedAlAziz
Country Manager at Gulf IT
Saviynt's technical support is effective, as they have a presence in Saudi Arabia with dedicated sales and technical...
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Manikanta Prasad Boinapally
Identuty IT Consultant
Initially, we didn't get much response from Saviynt. In the past, we needed them to come up with a plan, or provide...
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Anonymous User
Principal Consultant at a tech services company
I know our people have contacted their support and they found them to be quite responsive.
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Anonymous User
Senior Solutions Specialist at a computer software company
I haven't contacted technical support yet.
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Anonymous User
BC Business Area Manager at a retailer
The support team is always available when needed.
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Anonymous User
Lead Identity Specialist at a tech services company
I have not contacted the technical support of the product, but from what I heard from my peers, I can say that there...
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Anonymous User
Lead Identity Specialist at a tech services company
We've had mixed dealings with customer support. Recently it seems to have improved but six or seven months ago, the...
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Anonymous User
Identity and Access Management Manager at a retailer
The tool's premium support is good.
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Anonymous User
Product Owner Identity & Access Management at a tech services company
I've never had the chance to contact technical support. I cannot say how helpful or responsive they are as I've never...
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Anonymous User
manager at a retailer
Customer service and support are areas that they should focus on, in terms of improvement. I would rate the customer...
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Santosh Satkar
IAM Architecht
If there are any issues, we open a professional services ticket and get guidance from them. There are certain things...
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Yatish Tiwari
Senior Manager, IAM (Des317) at Inspira Enterprise
The technical support services are average. Their team asks us to refer to the forum whenever we raise tickets....
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Niraj Joshi
Implementation Engineer at a tech services company
Saviynt's team is very much helpful in terms of technical support.
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Soma Karthik
Senior Engineer Identity and Access at a government
The customer service and support are weak. It could be faster and knowledgeable.
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reviewer02755566
Identity Management Consultant at a consultancy
The technical support services are satisfactory.
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Anonymous User
Software Engineer at a tech consulting company
Customer support is quite good, though it can take about a week to respond to a request, but that is still pretty...
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Review 1 of 23

Technical Support

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