Compare Omada vs Virtusa

Omada

Based on 54 reviews.

Virtusa

Sample Customers

Omada Identity

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Popular Solutions

Omada Identity

26 reviews

Top Industries

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ahmed-Hamza
Identity Access Management (IAM) Engineer at Draexlmaier
My use case for Omada Identity stems from my position as an Identity Access Management Engineer. I used it previously...
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Review 1 of 1

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Customer Service

Gjert Tronstad
Chief Information Security Officer at a manufacturing company
For us, their technical support has been fantastic. Also, Omada definitely provides us with a clear roadmap for...
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Peter Schouten
Systems Adminstrator at Avans Hogeschool
They have very good support. I would rate them an eight out of ten.
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Carsten Eiberg
IAM Security Specialist (Omada Specialist) at a insurance company
I rate Omada's support a nine out of ten. They respond in under an hour if we have a serious issue.
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Harold Van Ham
Product owner Identity & Access management at Avans Hogeschool
So far, we have Mads as our customer success manager. He is a very good engineer. He is almost a part of our team, so...
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Ilanguak Olsen
Owner at Iqo.dk
My team contacts Omada Identity technical support whenever there's an error or a hiccup. There's a ticketing system...
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Vuyolethu Sithatu
Senior IT Support Technician at a manufacturing company
The customer support for Omada Identity is excellent. We interacted with a company called Integral, who provide...
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Pernilla Hulth
IAM Project Manager (Independent) at a retailer
I rate Omada support 10 out of 10.
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Led Hilderink
principal IGA consultant and partner at Fortigi
Customer support is where we are in between most of the time. The customer calls us if they have a problem, and if...
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Michael Rask Christensen
Principal Cybersecurity Consultant at NNIT
I have not interacted with them as a customer, but I have interacted with them as a partner. I used to work on a...
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Arno Stolwijk
Partner bij Navaio IT Security at Navaio IT Security
They know what they are doing when setting up the business because this is their core business. There is no waiting...
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Anonymous User
IT Expert Identity and Access Management at a retailer
We had special contact within Omada, so their support was always very good throughout the years. When Omada got...
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Anonymous User
IT Team manager at a financial services firm
Sometimes the support team doesn't provide clear instructions on how to solve our problems. This might be because we...
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Anonymous User
Service Manager - IT Tools and Solutions, IT Contract Management, Super User Network Manager at a mining and metals company
OK, with complex questions from us.
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Sudhik Kathariya
Senior Developer at Guidewire Limited
I would rate the support of Omada Identity as a six out of ten.
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Rene Lanzl
IT Security Architect at CARL IT Solutions GmbH
I would rate the support a seven out of ten. Sometimes, the time it takes to respond to a ticket is too long. Also,...
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Anonymous User
IAM Solution repsonsible at a retailer
I rate Omada support a seven out of ten. Sometimes it takes them too long to get back to us regarding smaller issues,...
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Anonymous User
Works at a financial services firm
The technical support team is constantly working to improve, but resolving complex issues can still be...
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Anonymous User
IT Project Manager at a energy/utilities company
With our customer success manager (CSM), we have a monthly meeting. So anytime we have some questions on each help, I...
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DuaneGraham
CEO at Clango
We have relationships with Omada from the chief revenue officer, all the way down. When we really need to make...
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Anonymous User
IT Projects Specialist at Advantest Corp
We rate Omada support 7 out of 10
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Anonymous User
Security Architect at a tech company
Because we are still in the rollout stage, we mainly work directly with our customer success manager. A few tickets...
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Sudhik Kathariya
Senior Developer at Guidewire Limited
Their support is good. It is not the best. They could do better in terms of response time and knowledge.
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User:720332
IT Security Consultant at a computer software company
I rate our support a seven out of ten. We do not get support directly from Omada. Instead, we use a partner. They're...
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Anonymous User
Project manager Identity & Access Management bij Fontys Hogescholen at a university
We had good support from the supplier for this product.
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Anonymous User
IT Analyst at a manufacturing company
I often communicate with the technical support of Omada Identity regarding maintenance. There is maintenance every...
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Tomas S.
Product Owner at a financial services firm
I rate Omada 9 out of 10 for support. They respond quickly and provide good answers. They will look into it for us if...
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Anonymous User
Application Consulting & Management Administrator at a computer software company
We haven't submitted any support tickets to Omada so far because we have been solving our issues with consultants.
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Anonymous User
Senior Systems Consultant at a retailer
On average, the technical support is good.
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Angéla
Senior IAM Specialist at Gemeente Utrecht
We have a consultant from Traxion. He helps us with everything related to Omada. If there is something wrong, we go...
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Anonymous User
SQL Server Consultant at a tech services company
I have had no problem with technical support. I have enrolled two similar people, with access to their partner...
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Technical Support

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