Compare OnBoard vs Zoom Video Communications

OnBoard

Zoom Video Communications

Based on 233 reviews.

Sample Customers

Popular Solutions

Zoom Workplace Business

51 reviews

Top Industries

No Data Available

Performing Arts

15%

Marketing Services Firm

10%

Computer Software Company

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Yifate Yusuf
Team Lead at GE
Zoom Workplace Business has been our cornerstone to our success as an organization, keeping our team connected across...
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Review 1 of 1

Customer Service

No Data Available

Sachindra S
Senior Software Engineer at a tech services company
I have not contacted technical support.
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Adam Vizogrod
Account Management Leader at AlgoSec
We've had no issues with Zoom that required us to contact technical support.
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Maayan Netzer
Customer Success Manager at PeerSpot
I have never needed to use customer support, so I don't have anything to say about that.
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Leslie Mavonyani
Head of technical and projects at BI Dynamics Pty Ltd
I never had a reason to use the solution's technical support.
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GauravGupta3
Founder & Solution Architect at Fluidech
The support is something that we are not fully satisfied with, and it can get better. They need to focus on localized...
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Adam Segar
Senior Manager, Channel Sales at a outsourcing company
Customer support for Zoom Workplace Business has not been utilized.
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AdemolaOlamide
Business Development Manager at Computer Learning centre
We have never had a reason to contact technical support.
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Sadam Kherisat
Technology Consultant- Networking Services at STS
We have not had occasion to contact technical support.
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SYED AMIN
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.
We have had a good experience with customer support. They immediately respond to our queries and problems.
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Marc Staimer
President/CDS at Comcast Business
I have not been in contact with technical support.
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Anonymous User
Regional Manager - Bangladesh at a comms service provider
I have not had occasion to contact tech support.
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Anonymous User
Cyber Security Consultant at a consultancy
I have never contacted their support team.
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Anonymous User
Information Technology at a healthcare company
The users never call IT support for any help with it.
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Anonymous User
Network Security Engineer at a tech services company
I have not needed to contact technical support, I have not had an issue.
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Anonymous User
Backend Infrastructure Manager at a pharma/biotech company
I've never directly dealt with technical support from Zoom. I wouldn't be able to rate their services.
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Anonymous User
Manager at a comms service provider
I have not faced any technical issues and have not had to contact support.
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Anonymous User
Regional Sales Director - India & Middle East at a computer software company
I have never directly contacted Zoom's technical support. My organization has a centralized IT team.
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Anonymous User
Program Administrator at a manufacturing company
I have never encountered any issues to contact support.
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Anonymous User
Retired
I've never used technical support. I don't know if they are responsive when you need their help.
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ParveenKumar
System Support Executive at VF Corporation
Two or three years ago the global team was not able to use a feature on the old version. Suddenly, Zoom wasn't...
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Obert Randi
Student at a university
I have not used the support from Zoom.
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HardikShah3
Senior Manager at Morgan Stanley
On the rare occasions when I had issues, they were resolved in a few hours, indicating a good overall experience.
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James Phoon
Sales Director at CLoud3 Solutions Pte Ltd
I have not needed to contact the support because I have not had an issue.
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SUSHEELJALALI
Operational Analyst and Architect at Hobu Online
I have not used the support from Zoom.
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Anonymous User
Global Procurement at a recruiting/HR firm
We have a central IT team that handles any issues we may have. We wouldn't contact Zoom technical support directly as...
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Anonymous User
Senior Advisor at a financial services firm
I have never contacted technical support.
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Anonymous User
Senior Specialist, e-Transformation Services at a tech services company
I have not been in contact with Zoom technical support.
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Anonymous User
Account Manager, Cybersecurity at a tech services company
We have not contacted technical support.
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Ashic Joice Kureethadom
Business Development Manager at a tech services company
I have not contacted the technical support from Zoom.
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Anonymous User
Software engineering manager at a university
I cannot comment on technical support, as I have not had dealings with them.
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.