Compare One Identity vs Siber Systems

One Identity

Based on 273 reviews.

Siber Systems

Based on 1 review.

Sample Customers

One Identity Password Manager

Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai

RoboForm for Business

Blackboard, Celanese, Kemper, novo nordisk, pwc, Defense Information Systems Agency, Littelfuse, University of Michigan

Popular Solutions

One Identity Manager

62 reviews

One Identity Safeguard

14 reviews

OneLogin

19 reviews

RoboForm for Business

0 reviews

Top Industries

Computer Software Company

Financial Services Firm

Manufacturing Company

Comms Service Provider

18%

Computer Software Company

13%

Manufacturing Company

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vaibhav Patil
Digital Marketer at a tech services company
My main use case for OneLogin by One Identity is getting quick, secure access to all marketing tools without password...
Read full review of OneLogin »
Grzegorz Kosela
solution architect/ engineer at a tech services company
My use case is for task automation, such as user provisioning, deprovisioning, delegation provisioning, and rights...
Read full review of One Identity Active Roles »
Daksh Yamal
Senior Software Engineer at a consultancy
My main use case for OneLogin Customer Identity is that it is a very easy-to-use platform with a great design, making...
Read full review of OneLogin Customer Identity »
Anonymous User
Senior identity and security specialist at a pharma/biotech company
It is mainly an identity governance tool. It is being used to collect, for example, any new employee records or...
Read full review of One Identity Manager »
Rebecca Wehrle
Server Sup Specialist II at a comms service provider
We use the solution for compliance with password requirements and enhanced security. It allows us to adhere to...
Read full review of One Identity Safeguard Authentication Services »

Review 1 of 5

Anonymous User
Director of Strategic at a tech vendor
Our primary use for this solution is password management. We have so many websites, passwords, and user IDs that it...
Read full review of RoboForm for Business »

Review 1 of 1

Customer Service

Nikhil Jethwa
Technical Consultant at a computer software company
I cannot speak much about the pricing because I am from the technical team and pricing is looked at by the sales team...
Read full review of One Identity Safeguard »
Martin Ajayiobe
Senior Vice President (Infrastructure Systems/Information Security) at a tech services company
My impression of support is that the guys there are very helpful. They are eager to jump in and to help you out. Yes,...
Read full review of One Identity Safeguard »
Yehuda Fabian
System Administrator at a healthcare company
The technical support varies depending on who is assigned to our ticket.
Read full review of One Identity Safeguard »
Joshua Fellers
Manager, Application Development at a tech services company
I have contacted customer support or technical support for One Identity Manager, mostly because we are trying to...
Read full review of One Identity Manager »
AakashChakraborty
Consultant at a tech services company
I rate One Identity support seven out of 10. I have done multiple tickets. I am in touch right now because I'm in the...
Read full review of One Identity Manager »
Stefano Maffei
Senior Cyber Security Manager at a consultancy
The solution's technical support is fantastic because they have people with a huge experience who can address all the...
Read full review of One Identity Password Manager »
Dan Reeve
Manager, Information Technology at a hospitality company
The technical support team is responsive. They are good. I would rate the technical support and eight out of ten.
Read full review of OneLogin »
HatemAly
Presales Manager at a consultancy
We rarely use their support. The support that the vendor provides has improved recently, but the documentation lacks...
Read full review of One Identity Manager »
Raj Kumar.
IAM consultant at a tech vendor
Currently, we are using the vendor's premium support due to a post-upgrade challenge. During this upgrade, our Active...
Read full review of One Identity Manager »
Anonymous User
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor
I have not had a challenge working with One Identity technical support so far. Everything is good, and I can give One...
Read full review of One Identity Active Roles »
Tadej Grebensek
IT Engineer at a manufacturing company
I haven't had much contact with the solution's tech support. My partner contacts them.
Read full review of One Identity Manager »
Anonymous User
IT Lead, Security services at a aerospace/defense firm
The technical support is generally very responsive. There are a few that I know by name because we work with them...
Read full review of One Identity Active Roles »
Anonymous User
Information Security Manager at a manufacturing company
The support service provided by the vendor on this product is pretty solid. It is an excellent support service. I...
Read full review of One Identity Active Roles »
Anonymous User
Technical Support Analyst at a financial services firm
To this point, we have not had to reach out to the solution's technical support.
Read full review of One Identity Manager »
Anonymous User
Works
Our experience with technical support has been extremely good.
Read full review of One Identity Safeguard »
Rajamatha Reddy
Business Analyst at a consultancy
We use their regular support. I would rate their support an eight out of ten.
Read full review of One Identity Manager »
Anonymous User
Security engineer at a consultancy
I would rate their support a seven out of ten. There are other vendors in the market that provide better support. We...
Read full review of One Identity Manager »
Koffi Martial Assouman
Pre-Sales Support Engineer at a tech services company
The technical support is good, but we receive a quick response. However, their knowledge and information are...
Read full review of One Identity Defender »
Reviewer235911
Product Specialist at a retailer
I haven't used the technical support yet.
Read full review of One Identity Manager »
Becky Phares
Sr Business Analyst at a university
Excellent support. They truly are a partner. They want to be a partner, a collaborator. Their number-one goal is to...
Read full review of One Identity Active Roles »
Mohanned Wael
Solution Consultant at a tech services company
We have used their regular support, not the premier support. When we have any problems related to it, we open a...
Read full review of One Identity Safeguard »
Anonymous User
Founder at a consultancy
One Identity Manager's technical support is pretty good.
Read full review of One Identity Manager »
Anonymous User
Director of Information Security at a manufacturing company
Customer Service: Customer service is top notch. Technical Support: Technical support is very knowledgeable and sound.
Read full review of OneLogin »
Anonymous User
Service Owner Identity & Access Management at a financial services firm
Technical support is good.
Read full review of One Identity Manager »
Anonymous User
Senior Product Manager for Identity & Access Management at a non-tech company
We are paying for premium support, which is expensive. However, we do receive very good, fast support.
Read full review of One Identity Manager »
Ankit Kashyap
Works at a consultancy
Technical support is helpful whenever we need troubleshooting services.
Read full review of One Identity Manager »
Ruby Palma
Customer Success Manager at a tech vendor
OneLogin's customer support has been great. I would rate OneLogin's customer support a 10 out of 10.
Read full review of OneLogin »
Anonymous User
Service Desk Team Lead & Project Manager at a tech vendor
We use the vendor's regular support. Sometimes the response time is slow. Sometimes we don't feel the answers they...
Read full review of One Identity Active Roles »
Anonymous User
Principal Consultant at a tech services company
Customer Service: Customer Service has been excellent and professional. Technical Support: Technical Support has been...
Read full review of OneLogin »
Anonymous User
Solution Architect at a tech services company
The technical support for this solution is very good. This vendor supports all of their products very well.
Read full review of One Identity Privileged Access Suite for Unix »

Review 1 of 30

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Technical Support

No Data Available

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