Compare OpenVPN vs SonicWall

OpenVPN

Based on 60 reviews.

SonicWall

Based on 296 reviews.

Latest Research

Buyer's Guide

OpenVPN Access Server vs. SonicWall Netextender

June 2026

SonicWall Netextender vs. OpenVPN Access Server

Updated: June 2026

Buyer's Guide

OpenVPN Access Server vs. SonicWall Netextender

June 2026

OpenVPN Access Server vs. SonicWall Netextender

Updated: June 2026

Buyer's Guide

OpenVPN Access Server vs. SonicWall SMA

June 2026

OpenVPN Access Server vs. SonicWall SMA

Updated: June 2026

Sample Customers

OpenVPN Access Server

Verizon, Amazon, Disney, HP, Microsoft, IBM, Samsung

SonicWall SMA

UnitedStack, Newport City Homes, Faith Lutheran College Redlands, PRIME aerostructures GmbH, Celtic Manor Resort

Popular Solutions

OpenVPN Access Server

14 reviews

1 reviews

9 reviews

9 reviews

20 reviews

Top Industries

Comms Service Provider

13%

Computer Software Company

11%

Financial Services Firm

Outsourcing Company

Construction Company

Comms Service Provider

Computer Software Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Fedir Plotnikov
Senior Cloud Infrastructure Engineer at Globant
My use case for OpenVPN Access Server is infrastructure VPN for internal company usage. The main reason we use it is...
Read full review of OpenVPN Access Server »
Bsubbiah Bsubbiah
Infrastructure Team Lead at Scalecomputing
My main use case for CloudConnexa is using the VPN solution, which is the primary VPN solution for our company. In my...
Read full review of CloudConnexa »

Review 1 of 2

Kallamuddin Ansari
Cyber Security Consultant at HR Software Solution
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
SyedTaha
Head of IT and Information Security at GLEEDS USA INC
The solution is used to detect intrusion, web filtering, and network monitoring.
Read full review of SonicWall NSSP »
Ashutosh Jha
Project Engineer at IT Solution
My main use case for SonicWall Managed Detection and Response is for log incident, log identification, and...
Read full review of SonicWall Managed Detection and Response »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »
Hesdi Triantono
Product Manager at wahana piranti teknologi
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of...
Read full review of SonicWall Capture Client »

Review 1 of 5

Customer Service

LAWAL YUSUF
IT auditor at SHEFFIELD HALLAM UNIVERSITY
We have a network engineer to look after technical issues within the organization. However, we escalate queries to...
Read full review of OpenVPN Access Server »
MYKOLA CHEBAN
System Network Administrator at a consultancy
Regarding technical support for OpenVPN Access Server, it is very good and very fast. Any issue was solved in five to...
Read full review of OpenVPN Access Server »
Girraj Godia
Devops Engineer at Emergent
I haven't used customer support from OpenVPN Access Server.
Read full review of OpenVPN Access Server »
Fedir Plotnikov
Senior Cloud Infrastructure Engineer at Globant
I would rate technical support for OpenVPN Access Server as not applicable because I have never talked with them. The...
Read full review of OpenVPN Access Server »
Michael Tsentsarevsky
Cyber Security Analyst. Technology, Intelligence, Research and Evaluation at Bank Hapoalim
I've never used technical support in the past. I can't speak to how helpful they would be.
Read full review of OpenVPN Access Server »
Yekutiel Cohen
Penetration tester at a tech services company
I have not contacted vendor support. I solve issues myself.
Read full review of OpenVPN Access Server »
Afsal Kaniyarakkal
IT System Administrator at Malomatia
We have the free version installed. We don't have a support contract.
Read full review of OpenVPN Access Server »
Ali Toksoy
General Manager at Ekinoks Software
We haven't needed any additional support so far.
Read full review of OpenVPN Access Server »
Emmanuel Chebukati
DevSecOps Engineer at a tech company
I would evaluate OpenVPN's technical support and customer service teams as providing standard support. You send a...
Read full review of OpenVPN Access Server »
Suresh Kotian
Enterprise Architect at a tech services company
I have been in contact with technical support and the experience was good. They have knowledgeable people.
Read full review of OpenVPN Access Server »
Anonymous User
Software Engineer II at a tech vendor
I usually found support online, so I didn't have to use tech support.
Read full review of OpenVPN Access Server »
Daniel Matei
3D Artist at Daromex
I have not had to contact technical support at this point.
Read full review of OpenVPN Access Server »
Thom at Work
Infrastructure Administrator at a financial services firm
Tech support wasn’t needed during my 5 years administrating OpenVPN.
Read full review of OpenVPN Access Server »
Anonymous User
Senior Linux System Administrator at a media company
I do not think we ever had to use technical support. I mainly found answers on the web forums.
Read full review of OpenVPN Access Server »
Anonymous User
Service Delivery Manager at CasCom
I have not dealt with support or customer service, however, the documentation is good, and I would rate it a seven...
Read full review of OpenVPN Access Server »
Damnam BAGOLIBE
Security engineer at ARCEP Togo
We do not really need technical support assistance.
Read full review of OpenVPN Access Server »
Anonymous User
Founder
I have never used their technical support.
Read full review of OpenVPN Access Server »
Gabriel Joe
Engineer at Bit 2 Bit Communication SRL
The technical support was satisfactory as I found a lot of information on the network and on the Internet.
Read full review of OpenVPN Access Server »
XavierGarcia
Cofounder/CTO and Principal Devops at a tech vendor
The community is great. We are able to find a lot of documentation on the Web.
Read full review of OpenVPN Access Server »
Anonymous User
Senior System Engineer
It's been pretty good. We only had one question when we were first implementing it. My crew and I were answered very...
Read full review of OpenVPN Access Server »
Anonymous User
Enterprise Solutions Consultant at a computer software company
We are able to manage the support of the solution and troubleshoot for clients. However, I have never dealt with the...
Read full review of OpenVPN Access Server »
Mark Engstrom
Python Developer at a tech services company
We did not use support.
Read full review of OpenVPN Access Server »
Elliott Scott
CEO at Scott Solutions LLC
I cannot recall whether I worked with customer support on OpenVPN; being an Open Source project, when you have...
Read full review of OpenVPN Access Server »
Bsubbiah Bsubbiah
Infrastructure Team Lead at Scalecomputing
Customer support is fast; we get quick support.
Read full review of CloudConnexa »
Anonymous User
DevOps Engineer at a tech services company
We didn't use any paid support. This software is fairly industry-standard and you can find all kinds of help in the...
Read full review of OpenVPN Access Server »
BradBrooks
QA Engineer/Software Developer at a tech services company
Tech support is very good. They've got such a good product that I've only had to use them once or twice. The other...
Read full review of OpenVPN Access Server »
Anonymous User
Chief Cloud Architect at a tech vendor
I had to use their customer service and technical support for OpenVPN Access Server. It was very good, and I would...
Read full review of OpenVPN Access Server »
Anonymous User
CEO at a consultancy
The support team is really quick to jump on any support cases. I had a case open about two weeks ago. It was related...
Read full review of OpenVPN Access Server »
Anonymous User
Senior DevOps Engineer at a tech vendor
On a scale of one to 10, I would rate technical support as a nine.
Read full review of OpenVPN Access Server »
Anonymous User
ICT and Cyber Security Adviser at a educational organization
I haven't dealt with technical support just yet. I can't speak to how helpful they would be.
Read full review of OpenVPN Access Server »

Review 1 of 30

Lenin Christopher
Director at Techfruits
The technical support for SonicWall is very good, rated nine out of ten.
Read full review of SonicWall NSSP »
Sumesh Panikkar
Senior IT Infrastructure Engineer at Khansaheb
The technical support team is very good. We can contact the team by phone or email.
Read full review of SonicWall NSv »
AlaaMady
System Administrator at a insurance company
Technical support is knowledgeable, yet they are not fast. To be honest, they are good.
Read full review of SonicWall TZ »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
The technical support team is more prompt and responsive than other vendors.
Read full review of SonicWall SonicWave Access Points »
Joydeep Dey
System Administrator at Sensorise Digital Services Private Limited
The technical support was not able to resolve some of my issues.
Read full review of SonicWall TZ »
Winsley De Oliveira
Owner at ANOC
Every time I have used the SonicWall support, the staff has good experience and understands the problem while trying...
Read full review of SonicWall Global VPN Client »
PhosikaSithisane
Power System Engineer at a retailer
Technical support isn't bad, but it isn't the best. Sometimes, we don't receive the answers we're looking for, so we...
Read full review of SonicWall NSa »
RajeshKumar20
Senior Engineer at Team Computers
The solution’s technical support is good.
Read full review of SonicWall NSv »
Mayur_Patel
Chief Commercial Officer at InnovAge Home Care
I am very grateful for the support.
Read full review of SonicWall NSa »
Anonymous User
Administration IT at a engineering company
Customer service is excellent. They are really good whenever I have needed to call them.
Read full review of SonicWall TZ »
Roy Haddad
Director at FOXMINDS Solutions LLC
The technical support is excellent.
Read full review of SonicWall TZ »
Anonymous User
IT Manager at a educational organization
We have a license for support. We can raise a ticket if we need any assistance from their support. They are good, and...
Read full review of SonicWall NSa »
RamaswamyK
M. I. S. Manager at Ruby Mills Ltd
I have contacted their technical support, and I have received good support.
Read full review of SonicWall NSa »
Umut Erol
Partner at 0ve1
We don't need any technical support. We don't have any tickets. We don't have any calls. Customer support is not a...
Read full review of SonicWall TZ »
Anonymous User
Director Comercial at a tech services company
It is always there when we need it. They have a very good service.
Read full review of SonicWall NSa »
Anonymous User
Integration Engineer at a non-profit
We haven't used it. We've had to go outside and get technical support through a third party.
Read full review of SonicWall TZ »
Anonymous User
VP of IT at a tech services company
Technical support is good. We have no issues with the technical support.
Read full review of SonicWall TZ »
Muhammed Yasir
Director Information Systems at a transportation company
Good.
Read full review of SonicWall NSa »
Balaraju K
Technical Lead at 64network security pvt ltd
Technical support is excellent.
Read full review of SonicWall NSa »
JigneshPatel1
System engineer at Colourtex Ind Ltd
The technical support is good. If I call on the helpline then a technical person will assist us.
Read full review of SonicWall TZ »
Anonymous User
Network Admin at a tech services company
Customer Service: 7/10 Technical Support: 9/10
Read full review of SonicWall TZ »
M Aslam
network security engineer
I appreciate the customer support of SonicWall because, in most cases, issues have been resolved quickly. One of the...
Read full review of SonicWall NSv »
Anonymous User
IT Security Analyst at a outsourcing company
The support that I get from SonicWall is good. They have supported us for more than ten years and we haven't faced...
Read full review of SonicWall NSa »
Manoj-Chauhan
Manager IT at a computer software company
The customer support for SonicWall NSv is pretty good.
Read full review of SonicWall NSv »
Anonymous User
Cyber Security at a tech services company
Level 1 and 2 support issues are handled by our in-house team, but for more complex, level 3 issues we utilise the...
Read full review of SonicWall NSa »
Niranjan Prajapati
Pre Sales at ITCG SOlutions Pvt Ltd
I rate the technical support provided by SonicWall a perfect ten out of ten.
Read full review of SonicWall NSSP »
Bishoy Habib
Senior Security Consultant. at Ingram Micro Inc.
We have had no interaction with their technical support.
Read full review of SonicWall NSa »
Anonymous User
Director of Pre-sales, training and development.
Customer Service: It's good. Technical Support: It's medium.
Read full review of SonicWall TZ »
CanbolatAydin
Product Manager at a tech services company
Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can...
Read full review of SonicWall Capture Client »
Sergi Pinto
Internet Manager at MICROBLAU SL
Technical support is great. They are helpful and responsive. We are quite happy with their capabilities.
Read full review of SonicWall NSa »

Review 1 of 30

Technical Support

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