Compare Orbus Software vs Planview

Orbus Software

Based on 20 reviews.

Planview

Based on 143 reviews.

Latest Research

Buyer's Guide

Planview Portfolios vs. iServer

December 2025

Planview Portfolios vs. iServer

Updated: December 2025

Buyer's Guide

Planview Portfolios vs. iServer

December 2025

iServer vs. Planview Portfolios

Updated: December 2025

Sample Customers

iServer

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard

Planview Portfolios

UPS, NatWest, Ingram Micro, Canadian Tire, Viessmann, Volvo, NASCO, UNESCO

Planview Barometer

Ethias

Popular Solutions

3 reviews

0 reviews

1 reviews

0 reviews

0 reviews

Top Industries

Financial Services Firm

16%

Government

13%

Manufacturing Company

Insurance Company

Manufacturing Company

13%

Financial Services Firm

10%

Computer Software Company

10%

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Antonios Lazanakis
Senior IT Solution Architect at a financial services firm
We use iServer to establish an enterprise architecture function in our organization.
Read full review of iServer »
Kenneth Igiri
Enterprise Architect at a financial services firm
We use it for application inventory, reporting, and application capability mapping. We also do impact analysis and...
Read full review of OrbusInfinity »

Review 1 of 2

VishalSingh11
Director BPM at a marketing services firm
Planview AdaptiveWork is a PPM tool for project management, timesheets, etc. It is different from other PPM tools....
Read full review of Planview AdaptiveWork »
Anonymous User
Senior Tech Manager at a manufacturing company
This was an enterprise rollout of Planview, as well as a number of projects. One of them had me as the senior project...
Read full review of Planview ProjectPlace »
Anonymous User
Director of Operations at a tech services company
Our organization was establishing a new project management office within one of the business divisions that did not...
Read full review of Planview Daptiv »
Eli Gerson
Manager of Innovation at a energy/utilities company
The team I'm on within our company does corporate planning and strategy. We're the innovation team within that world....
Read full review of Planview IdeaPlace »

Review 1 of 4

Customer Service

Kenneth Igiri
Enterprise Architect at a financial services firm
Their support is good. The response time is okay. They usually respond within a day, but it can always be improved.
Read full review of OrbusInfinity »
Antonios Lazanakis
Senior IT Solution Architect at a financial services firm
We are very satisfied with the solution’s technical support.
Read full review of iServer »
AHMEDIBRAHIM1
Enterprise Architecture practice head at a consultancy
The technical support team is responsive. However, they have yet to resolve some of the cases.
Read full review of iServer »
Damian Gawlowski
Business Architect at a computer software company
I never contacted the technical support team directly. The customers reached out to them in case of any issues. They...
Read full review of iServer »
Anonymous User
Solution Architect at a pharma/biotech company
I have been in touch with technical support and the service is fine.
Read full review of iServer »
Mohamed-Salah
Digital Transformation Expert at a tech services company
We've been in touch with technical support in the past. We found them to be highly responsive. They're very good....
Read full review of iServer »
Anonymous User
Enterprise Information Architect at a university
Customer Service: 7/10 as the customer service is quite good, however, unfortunately the product itself isn't....
Read full review of iServer »
Anonymous User
Manager Governance, Risk and Compliance at a tech services company
Can be improved as the vendor is based in UK. Having regional support could improve time and communications.
Read full review of iServer »
MohamedSalah12
CEO
The support I have received has been responsive.
Read full review of iServer »
Anonymous User
Information Architect at a government
They provide excellent technical support.
Read full review of iServer »
Anonymous User
Specialist Business Analysis
We have not had any issues that required us to contact technical support.
Read full review of iServer »
Anonymous User
Architect at a financial services firm
The technical support is very good. They are responsive and have a good customer portal to interact with. I rate the...
Read full review of iServer »
Anonymous User
Senior Associate Consultant at a consultancy
My client support has been great. Always ready to assist.
Read full review of iServer »
Anonymous User
IT Security at a maritime company
A seven out of 10 for technical support.
Read full review of iServer »
Anuj Shahi
Enterprise Architect at a tech services company
From September 2014 through January 2015, I received help from the tech support staff of iServer. They were very...
Read full review of iServer »
Elma-Marks
Enterprise Architect at a financial services firm
The technical support is excellent. They have a complete customer support deployed.
Read full review of iServer »

Review 1 of 16

VishalSingh11
Director BPM at a marketing services firm
We have vendor support. We connect with them for any critical issues. We raise the incident with them, and then they...
Read full review of Planview AdaptiveWork »
MartinQuiroga
Value Stream Management specialist & Solution Leader at Tricise at a tech services company
My experience with the support is not good.
Read full review of Planview PPM Pro »
NipunSri
Senior Consultant Cybersecurity at a consultancy
The technical support is excellent. If something happens then they respond quickly. They have a very supportive team....
Read full review of Planview ProjectPlace »
AntoinetteBurrell-Willoams
Business Analyst at a financial services firm
I have not used the technical support.
Read full review of Planview IdeaPlace »
Nathan Streyle
Perfect Execution Manager at a manufacturing company
I have not had to contact customer support.
Read full review of Planview AgilePlace »
Kelly Brummond
Enterprise Portfolio Manager at a insurance company
I don't personally use technical support but our administrator does. I know that we've been plugged into...
Read full review of Planview Portfolios »
Anonymous User
PM Systems Analyst at a insurance company
They have been excellent. They're very accessible. I would give their support team the highest rating because of the...
Read full review of Planview Portfolios »
Anonymous User
Innovation Consultant at a healthcare company
The biggest room for improvement for Planview, from a customer relationship standpoint, is to bring more value to...
Read full review of Planview IdeaPlace »
Dawn McClure
IT Project Manager at a manufacturing company
I haven't contacted technical support but the admin has. Support has been responsive and knowledgeable.
Read full review of Planview PPM Pro »
ManishSrivastana
Project Manager at a outsourcing company
I don't directly deal with the technical support because I'm a super users. We have an admin team for PPM Pro. They...
Read full review of Planview PPM Pro »
Keith Kennedy
Project Administrator at a insurance company
Technical support is very good if they know what's going on. The reason I say that is because we have introduced a...
Read full review of Planview Portfolios »
Shantel Lutz
Global Applications Functional Lead at a manufacturing company
Technical support is absolutely great. Anytime that I have to actually submit in a ticket, I have a resolution...
Read full review of Planview PPM Pro »
Lavanya Jaganathan
IT Portfolio Management Senior Consultant at a insurance company
Initially, it was challenging but most recently its been great. I've been in one of the few sessions that we had with...
Read full review of Planview Portfolios »
JoanSureshkumar
Sr Innovation Coordinator at a retailer
I love our Spigit team and the team that I have been working with. Anytime we have any issues that are quick, the IT...
Read full review of Planview IdeaPlace »
Nick Tso
Sr. Manager of Strategy at a healthcare company
I haven't had a ton of interaction, but when I did use the technical support feature in Spigit they were pretty...
Read full review of Planview IdeaPlace »
Anonymous User
Sr IT Consultant at a university
We are not very happy with the customer service. This is one of our main pain points. It doesn't cover the entirety...
Read full review of Planview Portfolios »
BrianHarlin
R&D Project Management Coach at a manufacturing company
The technical support has been pretty good. My technical team would be able to talk more to that than myself....
Read full review of Planview Portfolios »
Anonymous User
Sr PPM Administrator
The technical support is very good. I've never had an issue with them. They answer their tickets right away and...
Read full review of Planview Portfolios »
Carsten Mueglitz
PPMS Manager at a pharma/biotech company
The quality of the support depends on the technician you get. Overall the expirence is really good and if there are...
Read full review of Planview Portfolios »
Anonymous User
IT Project Analyst at a retailer
I think they've been helpful and we have never had any big major crashes. But, with any minor glitches we had, they...
Read full review of Planview Portfolios »
AnthonyWeisse
Senior Project Manager at a legal firm
We've only had a few instances where we contacted technical support. The experience has been excellent.
Read full review of Planview PPM Pro »
Anonymous User
Project Manager at a pharma/biotech company
I would rate technical support as very good!
Read full review of Planview PPM Pro »
NarendernathMiriyala
Sr Information Technology Supervisor at a energy/utilities company
The support is good. There are some good people there. My frustration is that there is so much turnover at Planview....
Read full review of Planview Portfolios »
Anonymous User
Senior Enterprise Architect at a financial services firm
Customer Service: 7 out of 10 Technical Support: 7 out of 10
Read full review of Planview Portfolios »
Anonymous User
Senior Analyst - Business Systems at a financial services firm
I would give them 9 out of 10.
Read full review of Planview PPM Pro »
Anonymous User
Management consultant
The technical support is excellent and responsive. Planview has a very active user community that they promote.
Read full review of Planview PPM Pro »
Susan Breckenridge
Global IT PMO Manager at a wholesaler/distributor
I submitted several tickets and support was very prompt and very responsive.
Read full review of Planview PPM Pro »
Sabrina D'Aurora
Business Analyst II at a financial services firm
I've never seen customer support like them before. I can put in a case and I usually have a resolution within an hour...
Read full review of Planview PPM Pro »
Beth Noser
Applications Analyst at a non-profit
I have found their technical support to be helpful. I have opened a few cases with them and they've been very...
Read full review of Planview AgilePlace »
Anonymous User
Director of IT Application Development at a construction company
The technical support is very good. We haven't had a lot of times that we interacted with them, but every time has...
Read full review of Planview PPM Pro »

Review 1 of 30

Technical Support

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