Compare Orbus Software vs Planview

Orbus Software

Based on 20 reviews.

Planview

Based on 143 reviews.

Latest Research

Buyer's Guide

Planview Portfolios vs. iServer

February 2026

Planview Portfolios vs. iServer

Updated: February 2026

Buyer's Guide

Planview Portfolios vs. iServer

February 2026

iServer vs. Planview Portfolios

Updated: February 2026

Sample Customers

iServer

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard

Planview Portfolios

UPS, NatWest, Ingram Micro, Canadian Tire, Viessmann, Volvo, NASCO, UNESCO

Planview Barometer

Ethias

Popular Solutions

3 reviews

0 reviews

1 reviews

0 reviews

0 reviews

Top Industries

Financial Services Firm

17%

Government

13%

Manufacturing Company

Insurance Company

Manufacturing Company

12%

Financial Services Firm

10%

Computer Software Company

Marketing Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Antonios Lazanakis
Senior IT Solution Architect at a financial services firm
We use iServer to establish an enterprise architecture function in our organization.
Read full review of iServer »
Kenneth Igiri
Enterprise Architect at a financial services firm
We use it for application inventory, reporting, and application capability mapping. We also do impact analysis and...
Read full review of OrbusInfinity »

Review 1 of 2

VishalSingh11
Director BPM at a marketing services firm
Planview AdaptiveWork is a PPM tool for project management, timesheets, etc. It is different from other PPM tools....
Read full review of Planview AdaptiveWork »
Anonymous User
Senior Tech Manager at a manufacturing company
This was an enterprise rollout of Planview, as well as a number of projects. One of them had me as the senior project...
Read full review of Planview ProjectPlace »
Anonymous User
Director of Operations at a tech services company
Our organization was establishing a new project management office within one of the business divisions that did not...
Read full review of Planview Daptiv »
Eli Gerson
Manager of Innovation at a energy/utilities company
The team I'm on within our company does corporate planning and strategy. We're the innovation team within that world....
Read full review of Planview IdeaPlace »

Review 1 of 4

Customer Service

Kenneth Igiri
Enterprise Architect at a financial services firm
Their support is good. The response time is okay. They usually respond within a day, but it can always be improved.
Read full review of OrbusInfinity »
Antonios Lazanakis
Senior IT Solution Architect at a financial services firm
We are very satisfied with the solution’s technical support.
Read full review of iServer »
AHMEDIBRAHIM1
Enterprise Architecture practice head at a consultancy
The technical support team is responsive. However, they have yet to resolve some of the cases.
Read full review of iServer »
Damian Gawlowski
Business Architect at a computer software company
I never contacted the technical support team directly. The customers reached out to them in case of any issues. They...
Read full review of iServer »
Elma-Marks
Enterprise Architect at a financial services firm
The technical support is excellent. They have a complete customer support deployed.
Read full review of iServer »
MohamedSalah12
CEO
The support I have received has been responsive.
Read full review of iServer »
Anonymous User
Information Architect at a government
They provide excellent technical support.
Read full review of iServer »
Anonymous User
Senior Associate Consultant at a consultancy
My client support has been great. Always ready to assist.
Read full review of iServer »
Anonymous User
Enterprise Information Architect at a university
Customer Service: 7/10 as the customer service is quite good, however, unfortunately the product itself isn't....
Read full review of iServer »
Anonymous User
Solution Architect at a pharma/biotech company
I have been in touch with technical support and the service is fine.
Read full review of iServer »
Anonymous User
Architect at a financial services firm
The technical support is very good. They are responsive and have a good customer portal to interact with. I rate the...
Read full review of iServer »
Anuj Shahi
Enterprise Architect at a tech services company
From September 2014 through January 2015, I received help from the tech support staff of iServer. They were very...
Read full review of iServer »
Anonymous User
Specialist Business Analysis
We have not had any issues that required us to contact technical support.
Read full review of iServer »
Anonymous User
IT Security at a maritime company
A seven out of 10 for technical support.
Read full review of iServer »
Anonymous User
Manager Governance, Risk and Compliance at a tech services company
Can be improved as the vendor is based in UK. Having regional support could improve time and communications.
Read full review of iServer »
Mohamed-Salah
Digital Transformation Expert at a tech services company
We've been in touch with technical support in the past. We found them to be highly responsive. They're very good....
Read full review of iServer »

Review 1 of 16

MartinMonteiro
Sr Domain Specialist at a healthcare company
We have used the technical support for a number of things, like reporting. We use our customer success team for any...
Read full review of Planview Portfolios »
Steven_Lee
Senior Engineer at a insurance company
We interact with technical support quite often, whether it's deployments, bugs, or errors that we run into. We work...
Read full review of Planview Portfolios »
Anonymous User
Report Architect/Developer at a insurance company
The technical support is among the best in the industry. They're very clear, very thorough and they get right to the...
Read full review of Planview Portfolios »
Anonymous User
Sr Analyst at a financial services firm
We've used that technical support. We have faced some challenges with some of the enhancement requests that we might...
Read full review of Planview Portfolios »
GabrielMorales
VP of PMO at a insurance company
Our Daptiv admin mostly handles support, so I haven't had much personal experience with that. However, I will say...
Read full review of Planview PPM Pro »
Nathan Streyle
Perfect Execution Manager at a manufacturing company
I have not had to contact customer support.
Read full review of Planview AgilePlace »
Mike
Senior Project Manager at a healthcare company
What we've used of their technical support has been good. We hit some technical issues with an API that we utilize...
Read full review of Planview PPM Pro »
BrianHarlin
R&D Project Management Coach at a manufacturing company
The technical support has been pretty good. My technical team would be able to talk more to that than myself....
Read full review of Planview Portfolios »
Anonymous User
Product Manager at a tech vendor
The core team deals with support, and I don't deal with it directly. My interactions are primarily with the core...
Read full review of Planview AdaptiveWork »
NarendernathMiriyala
Sr Information Technology Supervisor at a energy/utilities company
The support is good. There are some good people there. My frustration is that there is so much turnover at Planview....
Read full review of Planview Portfolios »
Anonymous User
Manufacturing Manager, Capital COE at a manufacturing company
We call the helpline sometimes, and I would say they're average. We've had no problems. Planview's consulting folks...
Read full review of Planview ProjectPlace »
Kimberly Gibney
Solutions Development Manager at a government
Technical support is on top of things. They really know the system and we've stumped them a few times over the years....
Read full review of Planview PPM Pro »
MichaelRay
Manager, Project Governance at a wholesaler/distributor
I would rate Planview technical support as a seven out of 10. When we first deployed, there were some issues. We...
Read full review of Planview Portfolios »
Anonymous User
Associate Director, PPM Governance & Operations at a pharma/biotech company
There are people on my team in my organization who work with the technical team. I do not usually work with the...
Read full review of Planview Portfolios »
Anonymous User
Enterprise Solutions Architect
Its support to legacy paying customers is something PlanView is not handling well. We were unable to implement due to...
Read full review of Planview Portfolios »
John Atherton
Client Support and Portfolio Management at a government
We find the platform to be very stable. The few times we've had to contact them have usually been after they had done...
Read full review of Planview PPM Pro »
Ray Veenema
Portfolio Manager at a government
Their support is great. When I open a case I can always cut the responses within a couple of minutes, depending on...
Read full review of Planview Portfolios »
Anonymous User
Strategist at a healthcare company
I haven't dealt with technical support. I go to our internal team and they help me get the answer. I haven't had to...
Read full review of Planview ProjectPlace »
TylerStewart
Manager of IT at a financial services firm
When we put in tickets, they are responded to them as quickly as possible. There is improvement there on responding...
Read full review of Planview Portfolios »
Anonymous User
Senior Director at a pharma/biotech company
Technical support is fair. Some people are very talented and very knowledgeable but others are not. They're generally...
Read full review of Planview Portfolios »
MayaFlowers
Enterprise Portfolio Analyst at a insurance company
We do use the technical support. We always have a good experience. We have dedicated people who we can work with to...
Read full review of Planview Portfolios »
Anonymous User
Managing Director at a computer software company
I would rate Changepoint's technical support about nine out of 10. In terms of critical support, then it's a 10. On...
Read full review of Planview Daptiv »
Anonymous User
PM Systems Analyst at a insurance company
I have not used their technical support for an issue. I have only used them when we needed to renew our secure...
Read full review of Planview AgilePlace »
Anonymous User
Director of Project Management at a tech services company
The technical support is excellent. They are knowledgeable and quick to resolve issues. The only issue I have is with...
Read full review of Planview PPM Pro »
Lavanya Jaganathan
IT Portfolio Management Senior Consultant at a insurance company
Initially, it was challenging but most recently its been great. I've been in one of the few sessions that we had with...
Read full review of Planview Portfolios »
Jane Mattei
Project Administrator - PMI at a energy/utilities company
Excellent. The online documentation is very complete and useful, particularly for functions that are not often used....
Read full review of Planview Daptiv »
JaymeCalabrese
Director, Office of Process and Project Management at a computer software company
I would rate technical support as a 10 out of 10. We have the benefit of being right down the street from Planview....
Read full review of Planview Portfolios »
Anonymous User
PMO Project Manager, PMO / QA at a financial services firm
Customer Service: 6 out of 10. Hard to get a hold of anyone with urgency, root cause analysis, leadership,...
Read full review of Planview Daptiv »
Anonymous User
IT Project Analyst at a retailer
I think they've been helpful and we have never had any big major crashes. But, with any minor glitches we had, they...
Read full review of Planview Portfolios »
Anonymous User
IT Strategy Consultant at a comms service provider
Limited unless you purchase additional support hours.
Read full review of Planview Daptiv »

Review 1 of 30

Technical Support

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