Compare Orbus Software vs Planview

Orbus Software

Based on 20 reviews.

Planview

Based on 151 reviews.

Latest Research

Buyer's Guide

Planview Portfolios vs. iServer

April 2026

Planview Portfolios vs. iServer

Updated: April 2026

Buyer's Guide

Planview Portfolios vs. iServer

April 2026

iServer vs. Planview Portfolios

Updated: April 2026

Sample Customers

iServer

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard

Planview Portfolios

UPS, NatWest, Ingram Micro, Canadian Tire, Viessmann, Volvo, NASCO, UNESCO

Planview Barometer

Ethias

Popular Solutions

3 reviews

0 reviews

8 reviews

0 reviews

0 reviews

Top Industries

Financial Services Firm

17%

Government

13%

Manufacturing Company

Insurance Company

Financial Services Firm

12%

Manufacturing Company

11%

Construction Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Antonios Lazanakis
Senior IT Solution Architect at a financial services firm
We use iServer to establish an enterprise architecture function in our organization.
Read full review of iServer »
Kenneth Igiri
Enterprise Architect at Ecobank Transnational Incorporated
We use it for application inventory, reporting, and application capability mapping. We also do impact analysis and...
Read full review of OrbusInfinity »

Review 1 of 2

Monabi Kingsley
Project Manager at 3M
Planview Portfolios is used for work management, scheduling, and milestone communication, resource management, and...
Read full review of Planview Portfolios »
VishalSingh11
Director BPM at a marketing services firm
Planview AdaptiveWork is a PPM tool for project management, timesheets, etc. It is different from other PPM tools....
Read full review of Planview AdaptiveWork »
Anonymous User
Senior Tech Manager at a manufacturing company
This was an enterprise rollout of Planview, as well as a number of projects. One of them had me as the senior project...
Read full review of Planview ProjectPlace »
Anonymous User
Director of Operations at a tech services company
Our organization was establishing a new project management office within one of the business divisions that did not...
Read full review of Planview Daptiv »
Eli Gerson
Manager of Innovation at Ameren Corporation
The team I'm on within our company does corporate planning and strategy. We're the innovation team within that world....
Read full review of Planview IdeaPlace »

Review 1 of 5

Customer Service

Damian Gawlowski
Business Architect at Netcompany
I never contacted the technical support team directly. The customers reached out to them in case of any issues. They...
Read full review of iServer »
Antonios Lazanakis
Senior IT Solution Architect at a financial services firm
We are very satisfied with the solution’s technical support.
Read full review of iServer »
AHMEDIBRAHIM1
Enterprise Architecture practice head at Positive Side Consultancy
The technical support team is responsive. However, they have yet to resolve some of the cases.
Read full review of iServer »
Kenneth Igiri
Enterprise Architect at Ecobank Transnational Incorporated
Their support is good. The response time is okay. They usually respond within a day, but it can always be improved.
Read full review of OrbusInfinity »
Anonymous User
Architect at a financial services firm
The technical support is very good. They are responsive and have a good customer portal to interact with. I rate the...
Read full review of iServer »
Anonymous User
Manager Governance, Risk and Compliance at a tech services company
Can be improved as the vendor is based in UK. Having regional support could improve time and communications.
Read full review of iServer »
Anuj Shahi
Enterprise Architect at CCandC Solutions
From September 2014 through January 2015, I received help from the tech support staff of iServer. They were very...
Read full review of iServer »
Anonymous User
IT Security at a maritime company
A seven out of 10 for technical support.
Read full review of iServer »
Anonymous User
Solution Architect at a pharma/biotech company
I have been in touch with technical support and the service is fine.
Read full review of iServer »
Anonymous User
Enterprise Information Architect at a university
Customer Service: 7/10 as the customer service is quite good, however, unfortunately the product itself isn't....
Read full review of iServer »
Elma-Marks
Enterprise Architect at a financial services firm
The technical support is excellent. They have a complete customer support deployed.
Read full review of iServer »
Anonymous User
Specialist Business Analysis
We have not had any issues that required us to contact technical support.
Read full review of iServer »
Anonymous User
Information Architect at a government
They provide excellent technical support.
Read full review of iServer »
Mohamed-Salah
Digital Transformation Expert at a tech services company
We've been in touch with technical support in the past. We found them to be highly responsive. They're very good....
Read full review of iServer »
MohamedSalah12
CEO at TargetState
The support I have received has been responsive.
Read full review of iServer »
Anonymous User
Senior Associate Consultant at a consultancy
My client support has been great. Always ready to assist.
Read full review of iServer »

Review 1 of 16

Antonio Lira
Territory Manager LATAM at LeaseWeb
They have very good customer service and technical support.
Read full review of Planview Daptiv »
VishalSingh11
Director BPM at a marketing services firm
We have vendor support. We connect with them for any critical issues. We raise the incident with them, and then they...
Read full review of Planview AdaptiveWork »
Mark Hillman
Global Head of Portfolio Management at a wholesaler/distributor
We've opened a few tickets with Planview due to bugs, defects, or configuration issues. Because it varies so much, I...
Read full review of Planview Portfolios »
Anonymous User
Cybersecurity Program Manager at a pharma/biotech company
I contacted customer support because I had some issues with the Slide Publisher. I contacted the community expert and...
Read full review of Planview AdaptiveWork »
NarendernathMiriyala
Sr Information Technology Supervisor at Solar Turbines
The support is good. There are some good people there. My frustration is that there is so much turnover at Planview....
Read full review of Planview Portfolios »
Anonymous User
Director IT at a insurance company
We're not live yet, so I can't speak to post go-live technical support.
Read full review of Planview Portfolios »
Anonymous User
Enterprise Program Management Office, Center of Excellence Leader at a financial services firm
Technical support has been pretty good. We had some challenges as we were not on the latest platform, on the latest...
Read full review of Planview Portfolios »
GabrielMorales
VP of PMO at a insurance company
Our Daptiv admin mostly handles support, so I haven't had much personal experience with that. However, I will say...
Read full review of Planview PPM Pro »
Anonymous User
Product Manager at a tech vendor
The core team deals with support, and I don't deal with it directly. My interactions are primarily with the core...
Read full review of Planview AdaptiveWork »
Anonymous User
Director of Project Management at a tech services company
The technical support is excellent. They are knowledgeable and quick to resolve issues. The only issue I have is with...
Read full review of Planview PPM Pro »
Anonymous User
Management consultant at Sloan Consulting
The technical support is excellent and responsive. Planview has a very active user community that they promote.
Read full review of Planview PPM Pro »
Anonymous User
Enterprise Solutions Architect
Its support to legacy paying customers is something PlanView is not handling well. We were unable to implement due to...
Read full review of Planview Portfolios »
Anonymous User
Executive Support Team Leader at a manufacturing company
I have not talked to their tech support, however, Planview's tech support in general has been good.
Read full review of Planview AgilePlace »
Anonymous User
Sr Analyst at a financial services firm
We've used that technical support. We have faced some challenges with some of the enhancement requests that we might...
Read full review of Planview Portfolios »
KrishnaMohandos
Director PMO at Sephora USA
We have had both ups and downs with the support. We have been with Planview for three years. We have the new...
Read full review of Planview PPM Pro »
GeorgiaHauschild
Sr Program Manager at Fresenius Medical Care
So far, the support has been really good. We have a third-party through whom we submit most of our ticket issues. We...
Read full review of Planview Portfolios »
MichaelRay
Manager, Project Governance at Clorox
I would rate Planview technical support as a seven out of 10. When we first deployed, there were some issues. We...
Read full review of Planview Portfolios »
Lavanya Jaganathan
IT Portfolio Management Senior Consultant at CNA Insurance
Initially, it was challenging but most recently its been great. I've been in one of the few sessions that we had with...
Read full review of Planview Portfolios »
Jane Mattei
Project Administrator - PMI at a energy/utilities company
Excellent. The online documentation is very complete and useful, particularly for functions that are not often used....
Read full review of Planview Daptiv »
Shantel Lutz
Global Applications Functional Lead at Carlisle Companies Incorporated
Technical support is absolutely great. Anytime that I have to actually submit in a ticket, I have a resolution...
Read full review of Planview PPM Pro »
Vamsi KiranPasala
Specialist Project Solutions at Flowserve Corporation
Technical support is awesome. I personally know Natalia. I have been interacting with her for my last couple of...
Read full review of Planview Portfolios »
Anonymous User
Managing Director at a computer software company
I would rate Changepoint's technical support about nine out of 10. In terms of critical support, then it's a 10. On...
Read full review of Planview Daptiv »
Anonymous User
Innovation Consultant at a healthcare company
The biggest room for improvement for Planview, from a customer relationship standpoint, is to bring more value to...
Read full review of Planview IdeaPlace »
Anonymous User
Senior Analyst - Business Systems at a financial services firm
I would give them 9 out of 10.
Read full review of Planview PPM Pro »
Anonymous User
Manager, PM Tools at a logistics company
We have used the professional services for the integrations. Their support is good except when the applications don't...
Read full review of Planview Portfolios »
Gabriela Cerasela Stan
IT Business Analyst at a manufacturing company
I haven't spoken to Planview Projectplace technical support because there was no need. My company has an IT...
Read full review of Planview ProjectPlace »
Anonymous User
Associate Director, PPM Governance & Operations at a pharma/biotech company
There are people on my team in my organization who work with the technical team. I do not usually work with the...
Read full review of Planview Portfolios »
Anonymous User
Strategist at a healthcare company
I haven't dealt with technical support. I go to our internal team and they help me get the answer. I haven't had to...
Read full review of Planview ProjectPlace »
Carsten Mueglitz
PPMS Manager at a pharma/biotech company
The quality of the support depends on the technician you get. Overall the expirence is really good and if there are...
Read full review of Planview Portfolios »
Anonymous User
Project Manager at a computer software company
I would rate the technical support just slightly below poor. We have found that for us to communicate with Planview...
Read full review of Planview Portfolios »

Review 1 of 30

Technical Support

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