Compare OWASP vs PortSwigger

OWASP

Based on 41 reviews.

PortSwigger

Based on 76 reviews.

Latest Research

Buyer's Guide

OWASP Zap vs. PortSwigger Burp Suite Professional

December 2025

PortSwigger Burp Suite Professional vs. OWASP Zap

Updated: December 2025

Buyer's Guide

OWASP Zap vs. PortSwigger Burp Suite Professional

December 2025

OWASP Zap vs. PortSwigger Burp Suite Professional

Updated: December 2025

Sample Customers

OWASP Zap

1. Google 2. Microsoft 3. IBM 4. Amazon 5. Facebook 6. Twitter 7. LinkedIn 8. Netflix 9. Adobe 10. PayPal 11. Salesforce 12. Cisco 13. Oracle 14. Intel 15. HP 16. Dell 17. VMware 18. Symantec 19. McAfee 20. Citrix 21. Red Hat 22. Juniper Networks 23. SAP 24. Accenture 25. Deloitte 26. Ernst & Young 27. PwC 28. KPMG 29. Capgemini 30. Infosys 31. Wipro 32. TCS

PortSwigger Burp Suite Professional

Google, Amazon, NASA, FedEx, P&G, Salesforce

Popular Solutions

OWASP Zap

7 reviews

PortSwigger Burp Suite Professional

13 reviews

PortSwigger Burp Suite Enterprise Edition

5 reviews

Top Industries

Computer Software Company

12%

University

Financial Services Firm

Manufacturing Company

Financial Services Firm

13%

Computer Software Company

11%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Prasant Pokarnaa
Delivery Head - DevOps at a tech services company
OWASP is only meant for two or three different types of scans. It is a tool which will scan the code for security for...
Read full review of OWASP Zap »

Review 1 of 1

Arther Magaya
Head Of Information Security at a tech services company
My main use cases for security testing with PortSwigger Burp Suite Professional are mobile application penetration...
Read full review of PortSwigger Burp Suite Professional »

Review 1 of 1

Customer Service

EricIgbinosun
Information Security Professional at a energy/utilities company
I've never used technical support. I'm not sure how helpful or responsive they are.
Read full review of OWASP Zap »
Saurabh_Srivastava
Manager, Quality Assurance at a tech services company
I rate ZAP support seven out of 10. It's good.
Read full review of OWASP Zap »
Amit Beniwal
Project Manager at a computer software company
The customer service and technical support are high quality. I rate it eight out of ten.
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AnkithKumar
Application Security Consultant at a tech services company
We haven't needed to reach out for any technical support but I've heard they are quite responsive.
Read full review of OWASP Zap »
Arther Magaya
Head Of Information Security at a tech services company
OWASP Zap has community support available, but I have never used it because I've never needed it.
Read full review of OWASP Zap »
EricIgbinosun
Information Security Professional at a energy/utilities company
I have not been in contact with technical support.
Read full review of OWASP Zap »
Prasant Pokarnaa
Delivery Head - DevOps at a tech services company
We never had to go to anyone for support because OWASP is an old technology tool, and the community is quite large....
Read full review of OWASP Zap »
NathanNV
Elite Global CISO at a security firm
The technical support is very good. We had some issues during installation. We reached out to the support team and...
Read full review of OWASP Zap »
JoelGeorge
Associate at a computer software company
Based on my interactions, they have been very good. They take around 24 hours to get back to you because they're a...
Read full review of OWASP Zap »
Anish Mishra
Team Lead at a tech services company
Community support and documentation are good.
Read full review of OWASP Zap »
PiyushSharma
Technical Specialist(DevOps) at a tech services company
We are using the open source version so we have no technical support for now.
Read full review of OWASP Zap »
OluwatosinAina
Consultant at a financial services firm
We have not reached out to the technical team for support.
Read full review of OWASP Zap »
Yudhistiro Kusumonegoro
Security Officer at a financial services firm
Since it's a community-based tool, I rate the solution's technical support as less than five. It's community support....
Read full review of OWASP Zap »
Vijayanathan Naganathan
Director - Head of Delivery Services at a tech vendor
For OWASP, I've been only looking at their community, but I felt that PortSwigger has much better tech support. In...
Read full review of OWASP Zap »
Anonymous User
Technologist at a tech services company
Technical support is excellent. The maintainers have gone well beyond what would be expected of any open-source...
Read full review of OWASP Zap »
Saraswathi B
Test Automation Project Lead at a tech services company
Customer Service: 4/10 Technical Support: 4/10
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Eldar Aydayev
President & Owner at a financial services firm
I have not had experience with using technical support. I make use of a public community on the public website.
Read full review of OWASP Zap »
Anonymous User
Works at a retailer
I haven't used it. If I have a question I'll just Google it. Also, if you go into a forum, while that's kind of like...
Read full review of OWASP Zap »
RajKumar3
Business Analyst at a tech services company
I haven't needed technical support to date and I haven't yet started using the community support.
Read full review of OWASP Zap »
Anonymous User
Subdirector de Seguridad Informática e Infraestructura at a financial services firm
OWASP is an open-source solution. There's a big community surrounding it, however, it does not have traditional...
Read full review of OWASP Zap »
Anonymous User
Cyber Security Engineer at a transportation company
Technical support used to be very good. Then they stopped. Now, they are coming back. However, they are behind in...
Read full review of OWASP Zap »
Alan Gallagher
CEO at a tech services company
I have not contacted technical support. It has a very good forum on the website. The users help each other. It's...
Read full review of OWASP Zap »
Anonymous User
Program Manager at a manufacturing company
OWASP ZAP has a forum to help out customers and analysts, as well as an interaction with other experts for a quick...
Read full review of OWASP Zap »
Dittin A
Staff Scientist/Senior Tech. Officer at a tech vendor
We have not used technical support.
Read full review of OWASP Zap »
FA9
Researcher in Cyber Security at a educational organization
The documentation is well-written. And the community support for OWASP Zap is good. It's quite helpful.
Read full review of OWASP Zap »
Vidar Folden
Consultant at a retailer
I never had to reach out to their technical support. The internet forums are great. There's so much open information...
Read full review of OWASP Zap »
Vinod_Gupta
CEO and Founder at a tech services company
Presently there is only community support available, and we are able to solve a lot of problems using the...
Read full review of OWASP Zap »
Balaji Senthiappan
Assistant Vice President at a computer software company
I haven't really used technical support. Therefore, I can't really speak to their level of responsiveness or...
Read full review of OWASP Zap »
Associa299191
Security Testing Engineer at a tech services company
I have not used any support for this solution yet.
Read full review of OWASP Zap »

Review 1 of 29

ManishSingh
Quality Manager at a computer software company
The customer support is good, however, I haven’t used other tools. It is difficult to compare it and other solutions...
Read full review of PortSwigger Burp Suite Professional »
AnkithKumar
Application Security Consultant at a tech services company
I have not needed to use the support from PortSwigger Burp Suite Professional.
Read full review of PortSwigger Burp Suite Professional »
Mustufa Bhavnagarwala
CyberRisk Solution Advisor at a consultancy
I have never contacted the solution's technical support team for any help.
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anuradha.Kapoor Kapoor
Head - Quality Control at a computer software company
The support is not very quick in answering, but they do answer. So, I would like them to be faster.
Read full review of PortSwigger Burp Suite Professional »
Tatyasaheb Patil
QA Lead at a tech vendor
I faced some login issues and contacted the support team, but the team could not provide a solution. I found the...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Security Analyst at a tech services company
I haven't yet used their technical support.
Read full review of PortSwigger Burp Suite Professional »
Pierre Lend
Cyber Security Consultant at a consultancy
All resources on PortSwigger are online, whether on their website or forums. Whenever we encountered any issue, we...
Read full review of PortSwigger Burp Suite Professional »
Rahul Singh Patel
Cyber security Lead at a computer software company
Technical support is good.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Works
We have not needed to contact technical support, although there is a very big community of users.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Cyber Security Specialist at a university
We can easily reach out to PortSwigger Burp Suite Professional support by phone, email, chat option, and a ticketing...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Test Lead at a financial services firm
Support-wise, the solution was also very good. Across the globe, all the manual penetration testers use Burp Suite....
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Manager at a manufacturing company
The technical support team is very good. They are quick at responding and they help us to resolve issues within the...
Read full review of PortSwigger Burp Suite Professional »
Srinivas Walikar
Senior Business Development Manager at a tech services company
The technical support for PortSwigger Burp Suite Professional is pretty good, and I would give it a nine.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Senior Information Security Analyst at a tech services company
Apologies. Never Tried.
Read full review of PortSwigger Burp Suite Professional »
Abdullah Ozkan
Information Security Engineer at a educational organization
The support from PortSwigger is passable.
Read full review of PortSwigger Burp Suite Professional »
Rahul Patel
Cyber security Lead at a manufacturing company
Technical support gave me a few options to speed up the scanning process, but it still took three or four days. I...
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anonymous User
IT Manager at a manufacturing company
Support depends on how much you're paying. We get good support from them which we need because there are lots of...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
App Sec Engineer at a non-profit
PortSwigger was efficient and responded on time if we needed assistance. Most issues were straightforward, and we...
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anonymous User
Chief Info Sec Engineer at a tech services company
The technical support is all right. This said, we have requested support on a couple of occasions, specifically one...
Read full review of PortSwigger Burp Suite Professional »
Dhaba C
Team Lead
I haven't had the opportunity to interact with their technical team directly. However, the blogs are very informative...
Read full review of PortSwigger Burp Suite Professional »
Saminda Jayawardene
Compliance Manager at a tech services company
We haven't had any reason yet to contact technical support. Aside from support, they should hold consistent webinars...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Penetration Tester at a tech services company
The documentation is very good, so I have never needed to contact technical support.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Auditor & Compliance Officer at a tech vendor
I would rate their technical support a five out of five.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Penetration Testing Advisor at a tech services company
I didn't use technical support.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Senior IT Security Analyst at a transportation company
I have not used the support from PortSwigger Burp Suite Enterprise Edition because it is straightforward.
Read full review of PortSwigger Burp Suite Enterprise Edition »
Rahul Patel
Cyber security Lead at a manufacturing company
I've had lots of calls with technical support. When we raise a ticket, we get a very quick response.
Read full review of PortSwigger Burp Suite Enterprise Edition »
Manikantha Nagireddy
Security Tester at a computer software company
The solution is implemented through a third-party team.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Application Security Enginee at a tech vendor
I have also had some queries and I have used their support services. It was like all solutions out there. They are...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Information Systems Security Officer at a financial services firm
I have not used technical support, but online documentation and Help have always been sufficient.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Cyber Security Analyst at a tech services company
We've got very good support from their team.
Read full review of PortSwigger Burp Suite Professional »

Review 1 of 30

Technical Support

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