Compare Palantir vs Progress Software

Palantir

Based on 16 reviews.

Progress Software

Based on 121 reviews.

Sample Customers

Palantir Gotham

Team Rubicon, CGI

Palantir Foundry

Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense

DataDirect

Killik & Co

Popular Solutions

4 reviews

0 reviews

6 reviews

3 reviews

4 reviews

Top Industries

Manufacturing Company

13%

Computer Software Company

10%

Financial Services Firm

10%

Government

Educational Organization

30%

Computer Software Company

10%

Financial Services Firm

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mark Wozny
Manager, Data Governance at a healthcare company
I didn't use Foundry, but I went through some training, and my team became certified in it. When I left the company,...
Read full review of Palantir Foundry »
Wallace Hugh
Manager at a tech services company
We use this solution to help us ingest data, for data manipulation, and to enhance our workflows. We use this...
Read full review of Palantir Gotham »

Review 1 of 2

Tom Condo
Supervisor Information Services Operations at Seminole County Public Schools
We needed a way to replicate our Progress database to our SQL database without impacting our student information...
Read full review of WhatsUp Gold »
Raghvendra Jyothi
Manager Project Management at Capgemini
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Gijish Vikraman
Manager - Integration (Supply Chain) at a healthcare company
We are utilizing both MOVEit Transfer and MOVEit Automation to support two primary use cases. The first use case...
Read full review of MOVEit »
Beverly R. Jamison
IT Solutions Architect / Computer Scientist at Practical Semantics
In my earliest use cases, MarkLogic was used for XML-based operations. I worked a lot in the publishing industry. The...
Read full review of MarkLogic »
Wil Whitlark
Lead DevOps Engineer at General Assembly
We use it for provisioning and ongoing configuration management. We provision boxes with Chef by taking a base AMI...
Read full review of Chef »

Review 1 of 5

Customer Service

Tajinder_Singh
Senior Software Engineer at a computer software company
We used to raise issues with Palantir support, and they had their own environment where we could raise tickets and...
Read full review of Palantir Foundry »
Manilal Kasera
Senior Software Engineer at Tiger Analytics
At the time, support was not very good. I would have preferred it if they were more helpful and responsive.
Read full review of Palantir Foundry »
Anonymous User
Associate - Inhouse Consulting at a pharma/biotech company
Technical support is okay.
Read full review of Palantir Foundry »
Anonymous User
Sr Consultant at a consultancy
The customer support is not that great.
Read full review of Palantir Foundry »
Keshav Mandal
Senior Analyst/ Customer Business and Insights Specialist at a tech services company
I have not needed technical support.
Read full review of Palantir Foundry »
Shikha Bansal
Senior Manager at freelancer
The technical support is very good and they respond quickly.
Read full review of Palantir Foundry »
Anonymous User
Data Scientist at a financial services firm
Technical support is good and response time is 30 hours on average. Available knowledge-based articles are not very...
Read full review of Palantir Foundry »
Wallace Hugh
Manager at a tech services company
The solution has pretty good technical support. They are helpful and responsive and we have been satisfied with their...
Read full review of Palantir Foundry »
Wallace Hugh
Manager at a tech services company
We haven't had to contact their technical support because we have an onsite team.
Read full review of Palantir Gotham »
Sai Arun Bandhakavi
Associate Vice President at a insurance company
The community is minimal so even if you're looking to solve something that's relatively basic, you have to get in...
Read full review of Palantir Foundry »
Mark Wozny
Manager, Data Governance at a healthcare company
We had account reps from Palantir, and they were our interface to tech support. They were pretty responsive. The tech...
Read full review of Palantir Foundry »
Marco Cheung
Certified developer on Palantir Foundry at a comms service provider
The technical support team at Palantir Foundry is very responsive and knowledgeable. They are the brightest in the...
Read full review of Palantir Foundry »

Review 1 of 12

SyedKareemuddin
IT Manager at COCA COLA
I did not have good experience with customer service and support.
Read full review of WhatsUp Gold »
MarceloPrintac
VP Business Development at MultiPoint Ltd.
The technical support is good.
Read full review of WhatsUp Gold »
Argha Das
Senior Associate at Cognizant
I didn't need to contact the support because I was actually part of the development team, so I was involved in...
Read full review of MOVEit »
MahmoudMohamed
Network Professional Services Team Lead at e-finance
I have contacted local support here in Egypt. I had a good experience.
Read full review of WhatsUp Gold »
Janelle Willis
Sr. Software Configuration Administrator at a tech services company
I have never contacted technical support.
Read full review of MOVEit »
PeterForster
Senior Consultant at a tech services company
I have never seen a vendor offer such great support to users, to be honest. I rate the technical support a ten out of...
Read full review of Kemp LoadMaster »
Abduh Rumfot
It Security Consultant at juke
The support team is very communicative and provides fairly good support.
Read full review of Kemp LoadMaster »
Srujan Panuganti
Scientist - Instrument II at AbbVie
This is open-source software. The code and software are hosted on GitHub. If there is any problem with MOVEit, I can...
Read full review of MOVEit »
Anonymous User
Team Lead at Colan Infotech Private Limited
The technical support is really great and they respond quickly. The people at Kemp were very kind and I got always a...
Read full review of Kemp LoadMaster »
Anonymous User
VP/CTO at STARNET SOLUTIONS, INC
We made one phone call and the problem was resolved, immediately. We had a resolution in 12 minutes! My understanding...
Read full review of Kemp LoadMaster »
Anwar AL_Omari
IT Manager at SABA Bank
For the times we have had to use it, the response time is good for WhatsUp. I am happy with the support we received.
Read full review of WhatsUp Gold »
Anonymous User
Hewlett Packard Enterprise Solution Architect at a tech services company
I would rate tech support at nine out of 10.
Read full review of Kemp LoadMaster »
Anonymous User
Manager of Technology Architecture and Information Security at J.F. Shea Co., Inc.
Kemp customer service is excellent. When I had submitted a ticket for questions I had, the response was almost...
Read full review of Kemp LoadMaster »
Olayinka Adetijanwa
Solution Architect at ReDoy Corporation
I rate customer service and support a ten out of ten.
Read full review of Kemp LoadMaster »
Timothy Rogers
Engineer II at a transportation company
We have had to open a few Amazon support tickets. However, they have typically not been Chef-related, they have been...
Read full review of Chef »
Anonymous User
Network Engineer at a government
We don't use technical support very often, but when we have, we've had good experiences.
Read full review of WhatsUp Gold »
Muhammed Shafi
CCIE Certified Engineer at a tech services company
Four out of 10.
Read full review of WhatsUp Gold »
Anshul Somani
Solutions Architect
The technical support is very good.
Read full review of Chef »
Anonymous User
IT Director at a computer software company
I have had no issues at all with their support team.
Read full review of Kemp LoadMaster »
JimRyan
IT Manager at SWITCHCRAFT INC
Support has been easy to deal with. I have only needed to contact them a few times during the initial setup. Once...
Read full review of Kemp LoadMaster »
Anonymous User
Network Administrator 2 at PUBLIC SCHOOL AND EDUCATION EMPLOYEE RET
Anytime we have issues they are quick to respond and we are giving a tech that knows the answer. We are not handed...
Read full review of Kemp LoadMaster »
Anonymous User
Director of IT at a computer software company
Technical support is nice, they will help you over the phone/email but I had few questions about the design and even...
Read full review of Kemp LoadMaster »
Anonymous User
Assistant Systems Administrator at a non-profit
We have not had contact with technical support.
Read full review of WhatsUp Gold »
JindrichStumpf
Project Manager at Galeos
Progress offer standard technical support, and they are very responsive if you need it. So they provide 24x7 support...
Read full review of Progress OpenEdge RDBMS »
Kalyani Dasi
Sr Test Lead
I contacted Telerik Test Studio technical support many times. Whenever there's an issue, I email support, and the...
Read full review of Telerik Test Studio »
Anonymous User
IT Services Manager at dSPACE GmbH
The Kemp support team is outstanding. They were very helpful; not only did they help us to better understand the...
Read full review of Kemp LoadMaster »
Anonymous User
Senior Systems Analyst at a manufacturing company
The customer service was great! They helped me to quickly resolve two licensing-related issues with our additional...
Read full review of Kemp LoadMaster »
Sharath Annabathina
Senior Software Engineer at BMS
As a developer, I don't use the technical support.
Read full review of Chef »
Anonymous User
IT Specialist at Seismic Exchange, Inc.
AMAZING! Their support team is US-based and quick to answer, help troubleshoot, solve problems.
Read full review of Kemp LoadMaster »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
The tech support is the same as that concerning the MPN part.
Read full review of Flowmon »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.