Compare Palantir vs Progress Software

Palantir

Based on 60 reviews.

Progress Software

Based on 146 reviews.

Sample Customers

Palantir Gotham

Team Rubicon, CGI

Palantir Foundry

Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense

DataDirect

Killik & Co

Popular Solutions

45 reviews

0 reviews

2 reviews

8 reviews

3 reviews

Top Industries

Manufacturing Company

13%

Financial Services Firm

Government

University

Financial Services Firm

13%

Construction Company

10%

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
PALANTIR DATA ENGINEER at a healthcare company
I use Palantir Foundry for my primary use case, which involves building and maintaining end-to-end pipelines and...
Read full review of Palantir Foundry »
Wallace Hugh
Manager at a tech services company
We use this solution to help us ingest data, for data manipulation, and to enhance our workflows. We use this...
Read full review of Palantir Gotham »

Review 1 of 2

Kiran Raju L
Project Manager at Cognizant
I am part of the IT service where our client is the actual owner of the MOVEit service. The service covers the...
Read full review of MOVEit »
G Srivastava
Senior Cloud Engineer at a tech services company
We used Chef, the automation tool, as an Infrastructure as Code tool for configuration deployment, such as deploying...
Read full review of Chef »
Raghvendra Jyothi
Manager Project Management at Capgemini
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Anonymous User
Senior Data Engineer at a insurance company
MarkLogic's primary use case in my experience is handling semi-structured and hierarchical data that does not fit...
Read full review of MarkLogic »
Erik Cheng
Technical Manager at Quan Hung Gourmet
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

Customer Service

Shaik Farooq
Consultant at a tech vendor
Customer support is good if we are involved with an FDE for our project. I would say about eight in that regard.
Read full review of Palantir Foundry »
Mitchell Lebold
Data Scientist at a university
The customer support can be frustrating, depending on where I am working from, especially if the demand signal needs...
Read full review of Palantir Foundry »
CarlosPena
CEO
I only created a ticket once, and the customer support was incredible. They responded within a few minutes and...
Read full review of Palantir Foundry »
Sarwar Mastan
Module Lead at a tech vendor
Customer support is nice. I would rate customer support an eight, maybe.
Read full review of Palantir Foundry »
Suraj Otari
Data Engineering Specialist at LTM
Customer support is really good; when we encounter issues, raising a ticket with a screenshot leads to responses...
Read full review of Palantir Foundry »
Manilal Kasera
Senior Software Engineer at Tiger Analytics
At the time, support was not very good. I would have preferred it if they were more helpful and responsive.
Read full review of Palantir Foundry »
Nicholas Stauffer
Logistics Management Specialist at a outsourcing company
Customer support for Palantir Foundry has been pretty good so far; I have only had one incident, and I got a response...
Read full review of Palantir Foundry »
Amine Esghir
Foundry Palantir Data Engineer at a manufacturing company
My rating for customer service is 3.
Read full review of Palantir Foundry »
Boominathan S
Senior Consultant at Capgemini
I have communicated with the technical support of Palantir Foundry since my company directly connects with Palantir...
Read full review of Palantir Foundry »
Ayush Agrawal
Senior Data Engineer at a tech vendor
I have not had much interaction with customer support. I have connected with the Palantir support team one or two...
Read full review of Palantir Foundry »
Habeeb Mustafa
Lead Data Engineer & Architect at a non-profit
I perceive the technical support for Palantir Foundry as standard and adequate; I interact primarily with the...
Read full review of Palantir Foundry »
Debiprasanna Mishra
Senior Data Engineer at BP
The customer support for Palantir Foundry was good, but it can be improved.
Read full review of Palantir Foundry »
Uttkarsh Shukla
Principal Consultant at a consultancy
My experience with customer support for Palantir Foundry is that I have not interacted with them much. I did have a...
Read full review of Palantir Foundry »
Brian Barela
AI Product Manager at a insurance company
Palantir Foundry's customer support is great.
Read full review of Palantir Foundry »
Shubham_Kumar
Data engineer at Capgemini
I used to interact with the AIP chatbot, which helps us navigate certain documentation or any minimal use cases if I...
Read full review of Palantir Foundry »
Anonymous User
Software Engineer III at a retailer
Customer support for Palantir Foundry is good. I am not certain if that service comes as part of being a Palantir...
Read full review of Palantir Foundry »
Mark Wozny
Manager, Data Governance at a healthcare company
We had account reps from Palantir, and they were our interface to tech support. They were pretty responsive. The tech...
Read full review of Palantir Foundry »
Wallace Hugh
Manager at a tech services company
We haven't had to contact their technical support because we have an onsite team.
Read full review of Palantir Gotham »
Anonymous User
Data Scientist at a financial services firm
Technical support is good and response time is 30 hours on average. Available knowledge-based articles are not very...
Read full review of Palantir Foundry »
Nilesh Lahoti
Principal Architect at HCLTech
The customer support for Palantir Foundry is very good.
Read full review of Palantir Foundry »
FernandoGarcía
Data Ops Engineer at a tech vendor
My experience with customer service or technical support from Palantir Foundry has been very good since we had a...
Read full review of Palantir Foundry »
Shikha Bansal
Senior Manager at freelancer
The technical support is very good and they respond quickly.
Read full review of Palantir Foundry »
Anonymous User
Associate - Inhouse Consulting at a pharma/biotech company
Technical support is okay.
Read full review of Palantir Foundry »
Anonymous User
Sr Consultant at a consultancy
The customer support is not that great.
Read full review of Palantir Foundry »
Anonymous User
PALANTIR DATA ENGINEER at a healthcare company
I have not faced any problems with customer support for Palantir Foundry. Customer support and engagement for...
Read full review of Palantir Foundry »
Tahir Tahirov
Data Analyst at BP Exploration Caspian Sea Ltd
I communicate with the technical support of Palantir Foundry less frequently these days. My last interaction occurred...
Read full review of Palantir Foundry »
Anonymous User
Director, Data Solutions at a financial services firm
I cannot comment on customer support since I did not have to reach out to customer support for anything during my use...
Read full review of Palantir Foundry »
Anonymous User
Product Manager
The customer support for Palantir Foundry is good.
Read full review of Palantir Foundry »
Wallace Hugh
Manager at a tech services company
The solution has pretty good technical support. They are helpful and responsive and we have been satisfied with their...
Read full review of Palantir Foundry »
Sai Arun Bandhakavi
Associate Vice President at a insurance company
The community is minimal so even if you're looking to solve something that's relatively basic, you have to get in...
Read full review of Palantir Foundry »

Review 1 of 30

Walter Ochieng Odhiambo
Software Engineer and Tester at Safaricom
We usually work with the Chef teams and community support, who are always willing to assist. We often reach out...
Read full review of Chef »
Sumit Mundik
Application Development Senior Analyst at Accenture
We didn't contact them. We did not face any issues where we have to reach out to them or create support tickets for...
Read full review of MOVEit »
PramodChaudharyDarwha
Manager at tcs
Customer support is really good. I think they are very reachable and they provide a solution whatever we need. We...
Read full review of MarkLogic »
RituRaj
SDE 2 at Virtusa
MarkLogic has been generally good and reliable in my experience. When I connect with them, it is very responsive. I...
Read full review of MarkLogic »
IshtiaqKhalil
Information Security Engineer at BOK
Based on our experience, our interactions with customer service and support have been minimal, which we consider a...
Read full review of Kemp LoadMaster »
Arun S .
Senior Consultant at a tech services company
I have not contacted technical support.
Read full review of Chef »
G Srivastava
Senior Cloud Engineer at a tech services company
Since we used the free version, the license cost was zero. We have not used the paid version, so we have not had the...
Read full review of Chef »
MarceloPrintac
VP Business Development at MultiPoint Ltd.
The technical support is good.
Read full review of WhatsUp Gold »
Sumit Mundik
Application Development Senior Analyst at Accenture
The support is not that great. The support persons are very slow. We are frustrated with the service they provide.
Read full review of MOVEit »
Srujan Panuganti
Scientist - Instrument II at AbbVie
This is open-source software. The code and software are hosted on GitHub. If there is any problem with MOVEit, I can...
Read full review of MOVEit »
Mohd Javed
Software Engineer at Thomson Reuters International Pvt. Ltd.
The solution's technical support is fine. We've reached out to them in the past.
Read full review of MarkLogic »
Joseph Orona
Senior Analyst of Data Integrity at a healthcare company
We have had a good experience with customer service and support. Their response time is pretty quick, and they stick...
Read full review of MOVEit »
Mohamed Rafiq
Manager at DEWA
We had a good experience with their technical support.
Read full review of WhatsUp Gold »
Anonymous User
Technical Architecture Support at a tech vendor
My experience with customer support is that we use Cinc, so there is no customer support available.
Read full review of Chef »
Rakesh Joshi
General Manager at Seriti Resources
I rate Kemp support nine out of 10. Kemp support is good, but LoadMaster is highly stable, so we don't have many...
Read full review of Kemp LoadMaster »
Fareed Afser
Associate Engineer at AST
The support team takes a lot of time to provide resolutions.
Read full review of Kemp LoadMaster »
Kalyani Dasi
Sr Test Lead
I contacted Telerik Test Studio technical support many times. Whenever there's an issue, I email support, and the...
Read full review of Telerik Test Studio »
Anonymous User
Vice President Strategic Development at a hospitality company
Technical support is great. It's 24/7, 365 days a year.
Read full review of Progress OpenEdge RDBMS »
Manjunath Reddy
Senior Customer Architect at a computer software company
The solution's technical support team is really good, and you can directly contact them regarding any issues.
Read full review of Chef »
Anonymous User
Director of IT at a computer software company
Technical support is nice, they will help you over the phone/email but I had few questions about the design and even...
Read full review of Kemp LoadMaster »
Anonymous User
Senior Consultant at Base It
We are satisfied with technical support.
Read full review of Kemp LoadMaster »
Swapnil Chavan
DC Project Delivery Senior Analyst at a financial services firm
We don't really have contact with support. We are not supposed to do this, however, whatever the client is doing...
Read full review of MOVEit »
Anonymous User
System Administrator at Routeware, Inc.
Kemp has the best customer service of all the vendors we use.
Read full review of Kemp LoadMaster »
Anonymous User
IT Project Manager at Spirica
Technical support is reactive. We haven't really needed to contact the support except for license renewal.
Read full review of Kemp LoadMaster »
Ijaz Hussain
Manager at ZS Associates
If we need technical support we raise an AWS ticket and someone from the technical support team helps us. If we hit a...
Read full review of Chef »
Anonymous User
IT Engineer at AIS
Technical support is A+. They were great in our migration process and even went to assist us with questions that we...
Read full review of Kemp LoadMaster »
Anwar AL_Omari
IT Manager at SABA Bank
For the times we have had to use it, the response time is good for WhatsUp. I am happy with the support we received.
Read full review of WhatsUp Gold »
Anonymous User
Manager, Building and IT Infrastructure at Gaz Métro Plus, Inc.
Great support, fast and really professional.
Read full review of Kemp LoadMaster »
Anonymous User
Manager of Technology Architecture and Information Security at J.F. Shea Co., Inc.
Kemp customer service is excellent. When I had submitted a ticket for questions I had, the response was almost...
Read full review of Kemp LoadMaster »
Dixit Singla
Staff Engineer at a tech vendor
I find customer support to be good.
Read full review of MarkLogic »

Review 1 of 30

Technical Support

No Data Available

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