Compare Palantir vs Progress Software

Palantir

Based on 18 reviews.

Progress Software

Based on 135 reviews.

Sample Customers

Palantir Gotham

Team Rubicon, CGI

Palantir Foundry

Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense

DataDirect

Killik & Co

Popular Solutions

5 reviews

0 reviews

2 reviews

7 reviews

4 reviews

Top Industries

Manufacturing Company

13%

Financial Services Firm

10%

Government

Computer Software Company

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SRINIVAS RATHOD
Architect at a engineering company
One of the leading European manufacturing plants uses Palantir Foundry for manufacturing interior parts of various...
Read full review of Palantir Foundry »
Wallace Hugh
Manager at a tech services company
We use this solution to help us ingest data, for data manipulation, and to enhance our workflows. We use this...
Read full review of Palantir Gotham »

Review 1 of 2

Kiran Raju L
Project Manager at a consultancy
I am part of the IT service where our client is the actual owner of the MOVEit service. The service covers the...
Read full review of MOVEit »
Walter Ochieng Odhiambo
Software Engineer and Tester at a comms service provider
I use Chef day-to-day to manage infrastructure, create version control, and automate deployment for applications that...
Read full review of Chef »
Raghvendra Jyothi
Manager Project Management at a tech vendor
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Dixit Singla
Staff Engineer at a tech vendor
My main use case for MarkLogic is primarily for health and insurance companies, and secondarily for publishers who...
Read full review of MarkLogic »
Erik Cheng
Technical Manager at a manufacturing company
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

Customer Service

Manilal Kasera
Senior Software Engineer at a computer software company
At the time, support was not very good. I would have preferred it if they were more helpful and responsive.
Read full review of Palantir Foundry »
Tajinder_Singh
Senior Software Engineer at a computer software company
We used to raise issues with Palantir support, and they had their own environment where we could raise tickets and...
Read full review of Palantir Foundry »
Mark Wozny
Manager, Data Governance at a healthcare company
We had account reps from Palantir, and they were our interface to tech support. They were pretty responsive. The tech...
Read full review of Palantir Foundry »
Sai Arun Bandhakavi
Associate Vice President at a insurance company
The community is minimal so even if you're looking to solve something that's relatively basic, you have to get in...
Read full review of Palantir Foundry »
Wallace Hugh
Manager at a tech services company
We haven't had to contact their technical support because we have an onsite team.
Read full review of Palantir Gotham »
Anonymous User
Associate - Inhouse Consulting at a pharma/biotech company
Technical support is okay.
Read full review of Palantir Foundry »
Marco Cheung
Certified developer on Palantir Foundry at a comms service provider
The technical support team at Palantir Foundry is very responsive and knowledgeable. They are the brightest in the...
Read full review of Palantir Foundry »
Anonymous User
Sr Consultant at a consultancy
The customer support is not that great.
Read full review of Palantir Foundry »
Anonymous User
Data Scientist at a financial services firm
Technical support is good and response time is 30 hours on average. Available knowledge-based articles are not very...
Read full review of Palantir Foundry »
Keshav Mandal
Senior Analyst/ Customer Business and Insights Specialist at a tech services company
I have not needed technical support.
Read full review of Palantir Foundry »
Fred_Lee
Enterprise Architect at a mining and metals company
Palantir Foundry's customer service is excellent. I would rate it ten out of ten. They are knowledgeable, and their...
Read full review of Palantir Foundry »
Wallace Hugh
Manager at a tech services company
The solution has pretty good technical support. They are helpful and responsive and we have been satisfied with their...
Read full review of Palantir Foundry »
SRINIVAS RATHOD
Architect at a engineering company
I haven't had the opportunity to discuss with Palantir Foundry technical support, but we were able to manage on our...
Read full review of Palantir Foundry »
Shikha Bansal
Senior Manager at a non-tech company
The technical support is very good and they respond quickly.
Read full review of Palantir Foundry »

Review 1 of 14

Sumit Mundik
Application Development Senior Analyst at a consultancy
We didn't contact them. We did not face any issues where we have to reach out to them or create support tickets for...
Read full review of MOVEit »
Gijish Vikraman
Manager - Integration (Supply Chain) at a healthcare company
I initially submitted a few tickets regarding MOVEit's capabilities, and our system engineers may have created a few...
Read full review of MOVEit »
Utkarsh Varma
Senior Consultant- Manager at a tech services company
We contacted support when we had a glitch with the system in the deployment phase and the support team reached out to...
Read full review of MOVEit »
Sai Chandra
Principal Engineer at a tech vendor
Customer support is quite good.
Read full review of Chef »
Argha Das
Senior Associate at a consultancy
I didn't need to contact the support because I was actually part of the development team, so I was involved in...
Read full review of MOVEit »
Joseph Orona
Senior Analyst of Data Integrity at a healthcare company
We have had a good experience with customer service and support. Their response time is pretty quick, and they stick...
Read full review of MOVEit »
Pifu Lin
Senior System Engineer at a computer software company
We contacted Flowmon support. We have no idea about the price of doing so as our supervisor handles this. That said,...
Read full review of Flowmon »
ASM Naushad Alam
Network Manager at a financial services firm
There is a very big gap in the support. We purchase WhatsUp Gold in 2012, then we migrated one time in 2017. But only...
Read full review of WhatsUp Gold »
Amit Chaudhary
Primary Architect at a tech vendor
If we need help, we raise an AWS ticket. Then, the AWS support helps us with the technical support.
Read full review of Chef »
Manjunath Reddy
Senior Customer Architect at a computer software company
The solution's technical support team is really good, and you can directly contact them regarding any issues.
Read full review of Chef »
Anonymous User
Senior Systems Analyst at a manufacturing company
The customer service was great! They helped me to quickly resolve two licensing-related issues with our additional...
Read full review of Kemp LoadMaster »
George Dailey
Security Operations Specialist III at a pharma/biotech company
Their tech support is very good.
Read full review of WhatsUp Gold »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
We are providing first-level technical support as a reseller. For the second-level or third-level support, we get...
Read full review of Flowmon »
Anonymous User
Key Account Manager at a tech services company
The support from the solution is very good. I would rate the support of Flowmon Solution an eight out of ten.
Read full review of Flowmon »
Anonymous User
System Administrator at a computer software company
Kemp has the best customer service of all the vendors we use.
Read full review of Kemp LoadMaster »
Mahmoud Abd El-Rasol
Network Manager at a financial services firm
I have contacted local support here in Egypt. I had a good experience.
Read full review of WhatsUp Gold »
Anonymous User
Pre-Sales / Technical Account Manager at a tech services company
I am really happy with the product, support-wise. We handle the first level of support for our customers. If it is an...
Read full review of WhatsUp Gold »
Joel Backshat
CTO at a tech services company
I would rate the technical support as a ten out of ten. Amazon is a great partner.
Read full review of Chef »
Anonymous User
Owner at a computer software company
When it comes to the maintenance and support of this solution, we have one person dedicated to solving these issues...
Read full review of Kemp LoadMaster »
Jakob Kvistgaard
Infrastructure Specialist at a tech services company
Kemp support is great. You always get qualified assistance and the support engineers are friendly and helpful. You...
Read full review of Kemp LoadMaster »
Anonymous User
Director of IT at a computer software company
Technical support is nice, they will help you over the phone/email but I had few questions about the design and even...
Read full review of Kemp LoadMaster »
John ONeill
Principle consultant at a financial services firm
Customer Service: I have used the managed MDBA service that Progress Software Professional Services offer. They are...
Read full review of Progress OpenEdge RDBMS »
Anonymous User
Hewlett Packard Enterprise Solution Architect at a tech services company
I would rate tech support at nine out of 10.
Read full review of Kemp LoadMaster »
Anonymous User
IT Project Manager at a insurance company
Technical support is reactive. We haven't really needed to contact the support except for license renewal.
Read full review of Kemp LoadMaster »
Anonymous User
Network and System Administrator
Service is great, easy to work with, and always responsive.
Read full review of Kemp LoadMaster »
Wil Whitlark
Lead DevOps Engineer at a non-tech company
I've contacted them before about the same issues that I have mentioned for improvement. Because Chef is being...
Read full review of Chef »
Anonymous User
Network and System Administrator at a healthcare company
We had contact with customer service/technical support for the license renewal and i can say the contact was very...
Read full review of Kemp LoadMaster »
Anonymous User
Manager of Technology Architecture and Information Security at a construction company
Kemp customer service is excellent. When I had submitted a ticket for questions I had, the response was almost...
Read full review of Kemp LoadMaster »
Anonymous User
Chief Consuntant/KEMP VIP at a tech consulting company
Technical support is very good. They are quick to answer questions and provide online help.
Read full review of Kemp LoadMaster »
Anonymous User
Senior Consultant at a tech services company
We are satisfied with technical support.
Read full review of Kemp LoadMaster »

Review 1 of 30

Technical Support

No Data Available

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