Compare Panaya vs Planview

Panaya

Based on 8 reviews.

Planview

Based on 143 reviews.

Latest Research

Buyer's Guide

Microsoft Azure DevOps vs. Planview AgilePlace

January 2026

Microsoft Azure DevOps vs. Planview AgilePlace

Updated: January 2026

Sample Customers

Planview AgilePlace

REA Group, Thompson Reuters

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Top Industries

Manufacturing Company

18%

Computer Software Company

12%

Retailer

Healthcare Company

Manufacturing Company

12%

Financial Services Firm

10%

Computer Software Company

Marketing Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Fred Niederberger
Test Manager at a tech services company
I have been using this solution for test and defect management and testing automation. We use Panaya with SAP. We are...
Read full review of Panaya Test Dynamix »
Anonymous User
CIO

Read full review of Panaya Oracle EBS R12 Upgrade Automation [EOL] »
Anonymous User
Project Manager

Read full review of Panaya SAP Upgrade Automation [EOL] »

Review 1 of 3

VishalSingh11
Director BPM at a marketing services firm
Planview AdaptiveWork is a PPM tool for project management, timesheets, etc. It is different from other PPM tools....
Read full review of Planview AdaptiveWork »
Anonymous User
Senior Tech Manager at a manufacturing company
This was an enterprise rollout of Planview, as well as a number of projects. One of them had me as the senior project...
Read full review of Planview ProjectPlace »
Anonymous User
Director of Operations at a tech services company
Our organization was establishing a new project management office within one of the business divisions that did not...
Read full review of Planview Daptiv »
Eli Gerson
Manager of Innovation at a energy/utilities company
The team I'm on within our company does corporate planning and strategy. We're the innovation team within that world....
Read full review of Planview IdeaPlace »

Review 1 of 4

Customer Service

Anonymous User
Division Manager - Oracle Systems Management at a government
Customer Service: Customer service is a true highlight for Panaya. They are extremely responsive and flexible when...
Read full review of Panaya Oracle EBS R12 Upgrade Automation [EOL] »
Pieter De Jager
Enterprise Architect at a tech services company
Some of our questions were answered very quickly. Others had to be redirected, and it took a little longer. I think...
Read full review of Panaya Test Dynamix »
Eric Lemel
PDG at a tech services company
Support is reactive and in English only.
Read full review of Panaya Test Dynamix »
Fred Niederberger
Test Manager at a tech services company
We have two types of support. One is the customer support that we can contact. They are always there. We have also a...
Read full review of Panaya Test Dynamix »

Review 1 of 4

Antonio Lira
Territory Manager LATAM at a tech vendor
They have very good customer service and technical support.
Read full review of Planview Daptiv »
Eduardo Maya
PMO at a hospitality company
We have a connection-related problem. We have been asking them for a solution for about two months, but we still...
Read full review of Planview ProjectPlace »
NipunSri
Senior Consultant Cybersecurity at a consultancy
The technical support is excellent. If something happens then they respond quickly. They have a very supportive team....
Read full review of Planview ProjectPlace »
AnthonyWeisse
Senior Project Manager at a legal firm
We've only had a few instances where we contacted technical support. The experience has been excellent.
Read full review of Planview PPM Pro »
Anonymous User
IT Strategy Consultant at a comms service provider
Limited unless you purchase additional support hours.
Read full review of Planview Daptiv »
Anonymous User
Director of Operations at a tech services company
The support is similar to other companies. They were not exceptional by any means. I don't see anything remarkably...
Read full review of Planview Daptiv »
John Atherton
Client Support and Portfolio Management at a government
We find the platform to be very stable. The few times we've had to contact them have usually been after they had done...
Read full review of Planview PPM Pro »
Anonymous User
Director of Enterprise Program and Portfolio Management at a retailer
My experience with their tech support was great. We had no issues. They were responsive and knowledgeable.
Read full review of Planview Portfolios »
Anonymous User
Sr Analyst at a financial services firm
We've used that technical support. We have faced some challenges with some of the enhancement requests that we might...
Read full review of Planview Portfolios »
RebeccaMorrison
Director Enterprise Applications at a healthcare company
With respect to the technical support, they are one of the best vendors I've ever worked with. When we had issues...
Read full review of Planview PPM Pro »
Anonymous User
Cybersecurity Program Manager at a pharma/biotech company
I contacted customer support because I had some issues with the Slide Publisher. I contacted the community expert and...
Read full review of Planview AdaptiveWork »
Anonymous User
Manager, PM Tools at a logistics company
We have used the professional services for the integrations. Their support is good except when the applications don't...
Read full review of Planview Portfolios »
Roderic Person
Planview Administrator and Robotic Process Engineer at a financial services firm
Technical support is great. It's just like technical support at any other institution where sometimes you'll get...
Read full review of Planview Portfolios »
Kori Patrick
Technical Manager, Innovation R&D at a energy/utilities company
The technical support has been good. I use the chat feature quite a bit, so I get support right away there. I also...
Read full review of Planview IdeaPlace »
Anonymous User
Enterprise Architect at a wireless company
On a scale of one to ten, I would rate the technical support an eight. It depends on the question that I asked...
Read full review of Planview Portfolios »
Anonymous User
Director of IT at a educational organization
Their support is good but not as good as it was a couple of years ago. Since it's moved out internally from Planview...
Read full review of Planview Portfolios »
Gabriela Cerasela Stan
IT Business Analyst at a manufacturing company
I haven't spoken to Planview Projectplace technical support because there was no need. My company has an IT...
Read full review of Planview ProjectPlace »
Anonymous User
Director IT Strategic Initiatives and PMO at a insurance company
Support has been great. Last year we engaged with Planview to help us with some of the apps that we've been doing,...
Read full review of Planview PPM Pro »
Anonymous User
Senior Tech Manager at a manufacturing company
I would rate them a four out of five, but keep in mind that we had a person that we paid available 24/7 to answer our...
Read full review of Planview ProjectPlace »
Anonymous User
Manufacturing Manager, Capital COE at a manufacturing company
We call the helpline sometimes, and I would say they're average. We've had no problems. Planview's consulting folks...
Read full review of Planview ProjectPlace »
Anonymous User
Strategist at a healthcare company
I haven't dealt with technical support. I go to our internal team and they help me get the answer. I haven't had to...
Read full review of Planview ProjectPlace »
Anonymous User
Sr Systems Analyst at a insurance company
The technical support for this solution is good. We haven't had a lot of tickets, but anytime we have had a problem...
Read full review of Planview PPM Pro »
Ray Veenema
Portfolio Manager at a government
Their support is great. When I open a case I can always cut the responses within a couple of minutes, depending on...
Read full review of Planview Portfolios »
Anonymous User
Management consultant
The technical support is excellent and responsive. Planview has a very active user community that they promote.
Read full review of Planview PPM Pro »
Beth Noser
Applications Analyst at a non-profit
I have found their technical support to be helpful. I have opened a few cases with them and they've been very...
Read full review of Planview AgilePlace »
GeorgiaHauschild
Sr Program Manager at a healthcare company
So far, the support has been really good. We have a third-party through whom we submit most of our ticket issues. We...
Read full review of Planview Portfolios »
Vamsi KiranPasala
Specialist Project Solutions at a manufacturing company
Technical support is awesome. I personally know Natalia. I have been interacting with her for my last couple of...
Read full review of Planview Portfolios »
Anonymous User
Director, Solution Strategy & PMO at a financial services firm
So far, we have had a very good experience with customer service and tech support.
Read full review of Planview AgilePlace »
Anonymous User
Managing Director at a computer software company
I would rate Changepoint's technical support about nine out of 10. In terms of critical support, then it's a 10. On...
Read full review of Planview Daptiv »
MartinMonteiro
Sr Domain Specialist at a healthcare company
We have used the technical support for a number of things, like reporting. We use our customer success team for any...
Read full review of Planview Portfolios »

Review 1 of 30

Technical Support

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