Compare Penta Security Systems vs Tenable

Penta Security Systems

Tenable

Based on 248 reviews.

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Popular Solutions

Tenable Nessus

13 reviews

Tenable Security Center

10 reviews

Tenable Vulnerability Management

10 reviews

Top Industries

No Data Available

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at CBTS
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
DragosCernat
Information Security Architect at WSP
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
AbhishekPandey5
Senior Consultant at Payatu
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »
Anonymous User
Head of Information Security at a consultancy

Read full review of Tenable Security Center »

Review 1 of 5

Customer Service

No Data Available

Javier Salazar
Security Engineer at Tenable Network Security
Technical support could improve its response time.
Read full review of Tenable OT Security »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
Support doesn't understand the issues and cannot arrange resources per our time.
Read full review of Tenable.io Container Security »
Renato Jager
CIO at Oakmount
The solution's tech support is not excellent, but it is good enough.
Read full review of Tenable Lumin »
Kai Boon Giam
Director at Data Connect Technologies Pte Ltd
I have yet to contact technical support. The users within my team are technical people, and if they have an issue,...
Read full review of Tenable Nessus »
Venugopal Potumudi
Senior Consultant at Tata Consultancy
We generally don't have a lot of requirements for tech support with Tenable. We have been using it for so long, we...
Read full review of Tenable Nessus »
ShanakaFernando
Consultant at a computer software company
The support of Tenable Nessus is responsive and helpful. I rate the support from Tenable Nessus a five out of five.
Read full review of Tenable Nessus »
OniRahman
Technical Consultant at a tech consulting company
I haven't really dealt much with technical support. In the initial stage, however, when I started deploying Tenable...
Read full review of Tenable Security Center »
TarunKumar2
Deputy Global Chief Information Security Officer at Nissan Digital
We had used Tenable's expert support services in order to make sure that we run Tenable Vulnerability Management on a...
Read full review of Tenable Vulnerability Management »
Asief Mohammed
Information Technology Consultant at Simpra advanced technology
The support team was helpful. Usually, we don't contact the support team because our engineers do the installation....
Read full review of Tenable Security Center »
OmkarZarapkar
Manager II at a insurance company
Technical support is very good and responsive. A few months back, we utilized their assistance for configurations on...
Read full review of Tenable Nessus »
Anonymous User
Information Security Manager at a transportation company
They are very good. Their formal support and the wider community support are excellent.
Read full review of Tenable Nessus »
Pov Men
Network Security Engineer at np secure
I am satisfied with technical support.
Read full review of Tenable SecurityCenter Continuous View [EOL] »
Rishabh-Khanna
Technical Lead at a healthcare company
I do not have any contact with Tenable. I have been using it as a regular user.
Read full review of Tenable Vulnerability Management »
Dapo Salami
Executive Director at Platview Technologies
The response times of customer service and support can be faster. I rate them a six out of ten.
Read full review of Tenable Vulnerability Management »
Anonymous User
Information Security Analyst at a retailer
I rate Tenable support 10 out of 10. They're top-of-the-line. It's the best support I've worked with so far.
Read full review of Tenable Nessus »
Anonymous User
IT Security Operations Analyst at a manufacturing company
Technical support is good. They provided information that is needed.
Read full review of Tenable Nessus »
Shahriar Hussain
Cyber Security Charter Engineer at Banglalink Digital Communications
Customer service is good. That said, there are sometimes delays in response from international support. The support...
Read full review of Tenable Security Center »
Anonymous User
Head of IT security at a financial services firm
Our local partner helps with the support.
Read full review of Tenable Nessus »
MuhammadBilal4
Sr. Information Security Engineer at Rewterz
Technical support always replies back on Mondays and it depends on the open support cases.
Read full review of Tenable Nessus »
Jerome TOUTEE
Former Employee of Orange Business Services as Head of Security Engineering at a comms service provider
The technical support team is good. But one drawback is that they must give more attention to small customers. We had...
Read full review of Tenable Nessus »
Anonymous User
Lead Cyber Security engineer at a tech services company
We feel the solution's technical support to be very bad. While we do receive a response upon creating a ticket, it is...
Read full review of Tenable Nessus »
Janakiraman Elumalai
Information Technology Security Specialist at Digitaltrack
The customer service and support are good.
Read full review of Tenable One Exposure Management Platform »
Javeed Abdul
Senior System Engineer at a tech consulting company
I would rate the tech support a five out of ten. Our company has raised multiple tickets with issues in graphs, but...
Read full review of Tenable Cloud Security »
AbhishekPandey5
Senior Consultant at Payatu
They generally do not have regional people available for support. Users need to procure a gold model to get support...
Read full review of Tenable OT Security »
Anonymous User
Chief Executive Officer at a outsourcing company
We can contact technical support using their web console. We can log a support ticket as end users, although we...
Read full review of Tenable Nessus »
DivyaJyoti
0
The solution's support is okay, but it could be more customer-friendly. The people providing support have knowledge,...
Read full review of Tenable Vulnerability Management »
Sandip Deshmukh
Cyber Security Expert at Birlasoft IndiaLtd.
We receive very good technical support from the team in India. We're very happy with them. I'm also in touch with...
Read full review of Tenable Nessus »
MB24
IT Helpdesk at a manufacturing company
The customer service and support team at Tenable were extremely helpful. They assisted us with any questions and...
Read full review of Tenable Security Center »
Joey Smith
Medical Device Cybersecurity Analyst at a healthcare company
I don't generally talk to tech support. That's handled by my colleague or someone else in the security team. But I...
Read full review of Tenable Security Center »
Anonymous User
VP - Risks, Audits & InfoSec at a tech services company
We did reach out to technical support. I think it was just once, but it took them a long time to respond. Maybe it...
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

No Data Available

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