Compare Persistent Systems vs SAP

Persistent Systems

SAP

Based on 1647 reviews.

Sample Customers

Persistent Data and Analytics

Cisco

SAP Business Technology Platform

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Analytics Cloud

Live Oak Bank

Popular Solutions

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

8 reviews

Top Industries

No Data Available

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

Nitesh Agrawal
Director & Co-Owner at InfraBeat Technologies Pvt. Ltd.
The technical support from SAP Analytics Hub is adequate but not brilliant. If I were to rate support from one to...
Read full review of SAP Analytics Hub »
Wael Elsagh
Solutions Architect at EJADA
I have received a good response from the support from SAP HANA. However, the speed of the response could be better.
Read full review of SAP HANA »
Madhava Pemmaraju
Practice Head at Panfish
SAP Business One support seems to have been reduced. Getting support is not easy and requires more personnel and...
Read full review of SAP Business One »
NarendraKumar2
Process Mining Consultant at AG Consultancy & Apps. Lt.
The customer service and support are absolutely good. However, it might be delayed sometimes.
Read full review of SAP Signavio Process Intelligence »
Kumar Saurav
Director - SAP BTP at Incture
We have had a good experience with customer service and support. Previously, I played the role of technical support...
Read full review of SAP Master Data Governance »
Rajeev Dev
Head - Digital ERP at a computer software company
Support depends on the vendor that you have chosen. There are a lot of vendors. So if the vendor is good, then...
Read full review of SAP Cloud Platform »
MahdiJalali
Founder at Rozhmaan
I have not had to speak with technical support for this solution.
Read full review of SAP PowerDesigner »
PedroJimenez
Solution Advisor at NBTeam
Customer service and support are good.
Read full review of SAP ERP »
FranciscoSantos
Director at Pixel Studio PTY
Their technical support is good. If I need something I just need to write down a note and that'll be the case. There...
Read full review of SAP BW4HANA »
VinodSingh
SAP Techno-Functional Architect & SME at Graviton
SAP Integration Suite's responsiveness can vary depending on the type of license, with premium licenses offering...
Read full review of SAP Integration Suite »
DeepakDalvi
SAP implementation consultant at 0
The solution's technical support team is fast and knowledgeable.
Read full review of SAP S/4HANA »
Anonymous User
Database Administrator/Application Manager at a financial services firm
I have never contacted tech support for help.
Read full review of SAP Crystal Reports »
Alam Khan
Team Leader at Abacus Consulting
Technical support through Telstra is available for SAP ERP, particularly for creating custom objects in SAP HCM when...
Read full review of SAP HCM »
AndreasChorosis
VP of Finance Innovation at Delivery Hero
We have a strategic partnership — not only technical support or consulting product support. That means that every...
Read full review of SAP Signavio Process Intelligence »
Richard Pitsnogle
Lead Technical Specialist at a financial services firm
An eight out of 10.
Read full review of SAP IQ »
Anonymous User
Assistant Professor at a university
Regarding SAP Business Warehouse technical support, if your system is live and it's been running for a long time, the...
Read full review of SAP Business Warehouse »
Anonymous User
Solution Architect at a tech services company
The free version has a time limitation, even for version 4.2. After a certain period, the first level of technical...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Analytics Practice Lead at a computer software company
The technical support could be improved.
Read full review of SAP Analytics Cloud »
Selwyn Morris
Professional Officer Data Analyst at a government
The customer service team are very responsive and knowledgeable. I would rate them a four out of five.
Read full review of SAP Analytics Cloud »
Anonymous User
EAM Executive at a educational organization
There was one issue for which we were in contact with SAP. It was an isolated incident, and their support was okay....
Read full review of SAP ERP »
Anonymous User
Technical Consultant at a tech vendor
Technical support is good, but we have to renew the support license every year. If we don't renew, we don't get any...
Read full review of SAP BusinessObjects Business Intelligence Platform »
AdeyemiShodeko
SAP Business Analyst at Jante
The technical support from SAP is quite good, although there is room for improvement. We receive quick responses when...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Entrepreneur at a tech services company
Their technical support is all right.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
CIO at Kolektor Group d.o.o.
Technical support has largely been very supportive of our company. If we need an SAP developer, we're able to get...
Read full review of SAP ERP »
Anonymous User
Senior Director IT, Business Intelligence & Data Resources at Norwegian Cruise Line
We have used technical support. I would rate their support as average. They are not as fast as we want them to be....
Read full review of SAP SuccessFactors »
Anonymous User
Data Architect at a financial services firm
It would be better if they had a more human IT support system. They are really chuffed with their support desk, they...
Read full review of SAP PowerDesigner »
AKR Rai
Ex Joint Director & Head at a computer software company
I am not very impressed with SAP's customer service and support. I would rate them a five out of ten. The quality of...
Read full review of SAP SuccessFactors Learning »
Pranil-Shinde
Enterprise Architect at Cognizant
For older versions, the support is not as strong. However, for the latest cloud version, they are more supportive. It...
Read full review of SAP Adaptive Server Enterprise »
Ramasamy Telungupalayam
SAP Intelligent Enterprise Manager at Arram solutions ltd
We don't require that much support; it's all in the cloud and it's been pretty good. It's well supported I would say.
Read full review of SAP Analytics Cloud »
Anonymous User
Enterprise Architect at a healthcare company
The SAP BusinessObjects Business Intelligence Platform we use are not too advanced so we haven't had much need to...
Read full review of SAP BusinessObjects Business Intelligence Platform »

Review 1 of 30

Technical Support

No Data Available

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