Compare Persistent Systems vs SAP

Persistent Systems

SAP

Based on 1541 reviews.

Sample Customers

Persistent Data and Analytics

Cisco

SAP Cloud Platform for the Internet of Things

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Analytics Cloud

Live Oak Bank

Popular Solutions

SAP S/4HANA

64 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

16 reviews

Top Industries

No Data Available

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
I worked with SAP BW4HANA, creating Web Intelligence reports using BEx queries. I am a BW consultant with 14 years of...
Read full review of SAP BW4HANA »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
For SAP HANA, my first project involved migrating from SAP HANA to BW due to cost concerns. The client requested...
Read full review of SAP HANA »

Review 1 of 5

Customer Service

No Data Available

Ramesh Namburi
Program Director at KloudData Inc.
The support that SAP provides is very good. I would rate the support a ten because there are a lot of knowledge-based...
Read full review of SAP S/4HANA »
NarendraKumar2
Process Mining Consultant at AG Consultancy & Apps. Lt.
The customer service and support are absolutely good. However, it might be delayed sometimes.
Read full review of SAP Signavio Process Intelligence »
Shylaraj AK
Senior Architect at a construction company
The SAP S/4HANA technical support is mainly with the service provider. When you deploy SAP, you have different...
Read full review of SAP S/4HANA »
Rahasia Rommel
Country Human Resource Manager at PT. Grobest Indomakmur
In Indonesia, we mostly deal with Hong Kong. There's a team member in Hong Kong that works closely with our SAP...
Read full review of SAP SuccessFactors »
AbhishekKalra
Manager Advisory Services at PwC Acceleration Centers
The technical support from SAP is quite mature. It's been five to seven years, so the product is now getting into the...
Read full review of SAP S/4HANA »
Patryk Golabek
CTO at Translucent Computing Inc
We have an enterprise license, so we are eligible for technical support. When we have gotten feedback for a client,...
Read full review of SAP Crystal Reports »
Mirza Khurram
Chief Technology Innovation Officer at Popular Pipes Group
Improved technical support would significantly enhance our ability to address scalability challenges effectively.
Read full review of SAP Business One »
Fredy Alfaro
Systems Engineer at a tech services company
There are challenges with customer support and a lack of specialists in SAP IQ.
Read full review of SAP IQ »
Anonymous User
Partner, Consultant, and Independent Contractor
Technical support is excellent at SAP Ariba. The help desk is normally very knowledgeable about technical questions.
Read full review of SAP Ariba Procurement »
Anonymous User
Senior Reporting Consultant at a tech services company
Customer Service: You try not to contact SAP, just Google search for answers to your problems. Technical Support: You...
Read full review of SAP Crystal Reports »
Anonymous User
Senior lecturer and researcher at a university
From time to time every year, my account expires, then it has an automated service for renewing access. This is...
Read full review of SAP Signavio Process Manager »
Anonymous User
Executive Director at a tech services company
The support team is good and offers significant help, but there is room for improvement. There are gaps that require...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Manager at a consumer goods company
The technical support for general issues gives us a good response, but for certain critical issues, it can takes four...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Technology Lead at a tech services company
Yeah. The support needs much improvement. I would rate them a six out of 10.
Read full review of SAP IQ »
Anonymous User
Group Learning and Development Specialist at a manufacturing company
I have contacted the solution's technical support, and I feel that though they are professional, they weren't very...
Read full review of SAP SuccessFactors Learning »
Shanker Duraibabu
SAP SuccessFactors Center of Excellence at Wipro technologies Ltd
I would give technical support a rating of 7/10.
Read full review of SAP SuccessFactors »
Anonymous User
Sr software Engineer at a tech services company
5/10 - SAP response is very poor for this product.
Read full review of Sybase Afaria [EOL] »
Anonymous User
CEO at a consumer goods company
The support has been very good.
Read full review of SAP HCM »
Anonymous User
SAP Data Services Consultant at a government
I have not been in contact with the technical support directly. For most issues that we've had, we provide them to...
Read full review of SAP Information Steward »
Anonymous User
Senior Director IT, Business Intelligence & Data Resources at Norwegian Cruise Line
We have used technical support. I would rate their support as average. They are not as fast as we want them to be....
Read full review of SAP SuccessFactors »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
Regarding SAP support, I have raised many support tickets but did not receive adequate support. It took more than...
Read full review of SAP BW4HANA »
Manoj Sahoo
Divisional Manager IT at a manufacturing company
The technical support from SAP is good, and it rates at eight out of ten.
Read full review of SAP Business ByDesign »
Anonymous User
Director at a tech services company
The technical support team is responsive.
Read full review of SAP HCM »
Anonymous User
Solution Architect at a tech services company
The free version has a time limitation, even for version 4.2. After a certain period, the first level of technical...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Prasanth Thiranavakkarasa
SAP BODS Consultant at a tech services company
The tech support is responsive but sometimes slow, even on time-critical projects.
Read full review of SAP Information Steward »
MichaelRaz
DA
I think technical support is okay, but it could be better. As they are in France, it's a little difficult to reach...
Read full review of SAP PowerDesigner »
David Hudgins
Senior Business Intelligence Architect at a tech services company
SAP tech support is good. However, I prefer the use of the partners and communities like ASUG or SAPinsider to...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Enterprise Architect at a tech services company
Customer Service: Customer service is good... for a price. Technical Support: Technical support is good... for a price.
Read full review of SAP PowerDesigner »
Khalil AbdulrahmanAlasbahi
Commercial Manager at Natco Information technology
Technical support is very good so I rate support a ten out of ten.
Read full review of SAP HANA »
Anonymous User
Senior Business Analyst at a comms service provider
I have not had any contact with technical support. We have our IT support desk who handles any issues by contacting...
Read full review of SAP SuccessFactors »

Review 1 of 30

Technical Support

No Data Available

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