Compare Persistent Systems vs SAP

Persistent Systems

SAP

Based on 1639 reviews.

Sample Customers

Persistent Data and Analytics

Cisco

SAP Business Technology Platform

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Analytics Cloud

Live Oak Bank

Popular Solutions

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

9 reviews

Top Industries

No Data Available

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

Paul Grill
President & CEO
Technical support is not bad. Sometimes the responsiveness could be better. Once someone is assigned to the call, it...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
I assess customer service and technical support of SAP Crystal Reports as satisfactory. I have not needed any...
Read full review of SAP Crystal Reports »
Taiwo Babalola
Information Technology Business Partner and Enterprise Architecture Lead at a construction company
I had faced some issues due to which I had to contact the technical support of SAP.
Read full review of SAP SuccessFactors Learning »
Sameer Younas
Team Leader at a manufacturing company
I would rate the technical support as a five out of five. With the support team, you can easily satisfy your clients.
Read full review of SAP HCM »
Fatih Güner
SAP PP Consultant at a tech services company
SAP's documentation is really good.
Read full review of SAP S/4HANA Cloud »
Sajid Farooq
Head of Professional Services at a consultancy
We submitted multiple requests to SAP for technical support, and their response was quite good.
Read full review of SAP S/4HANA Cloud »
Kumar Madhur
Service Delivery Project Manager at a tech vendor
The support services are not good for SAP HCM. It could be faster.
Read full review of SAP HCM »
Alain Vanhaeght
IT Project leader at a construction company
We have hired consultants because the direct support was not good. The solution's technical support's response time...
Read full review of SAP Crystal Reports »
AnilKumar43
Analytics Practice at a tech services company
The customer support is quite good. I haven't experienced any issues getting solutions or fixes when needed. They...
Read full review of SAP Analytics Cloud »
ROMIL SHAH
Deputy General Manger - Information Technology at a energy/utilities company
My team members who are handling SAP have been in touch with support. I would evaluate support at four out of five....
Read full review of SAP Business Warehouse »
Anonymous User
IT Head at a manufacturing company
We get support from a local service provider. They also did the implementation of this solution. We have a good...
Read full review of SAP Business One »
Brindha Muthukumar
SAP Consultant at a manufacturing company
We receive help from the technical support team whenever we raise tickets via email. We can schedule in case of any...
Read full review of SAP Process Orchestration »
Anonymous User
Consultant BI at a tech vendor
I rate them 9/10. Very good and very fast support from SAP.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Darweesh Saber
SAP HCM Senior Consultant at a sports company
The solution's support team always addresses our problems very well.
Read full review of SAP HCM »
Ramakrishna Potluri
Head of IT & Business Applications, Dangote Refinery at a consumer goods company
In my experience, customer service is pretty good. It's very good. I could even upgrade the SAP system easily.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Principal Data Management Consultant at a comms service provider
We have used technical support but was it was difficult to get in touch with the right person. It was not very clear...
Read full review of SAP PowerDesigner »
SamanthaPrathikantam
Senior ERP Consultant at a manufacturing company
The technical support is good. On a scale of 1 to 10, I would rate it 9 plus because they respond promptly and...
Read full review of SAP SuccessFactors Employee Central »
Anonymous User
Programmer and Analyst
Customer Service: It is sufficient for me. As for our customers, it is okay. Technical Support: It is okay.
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
Solution Architect at a energy/utilities company
In terms of technical support for SAP SuccessFactors, the process involves raising incidents, escalations, and...
Read full review of SAP SuccessFactors Learning »
Anonymous User
Divisional Manager at a retailer
We've been in contact with technical support. We find them very good. We use their ticketing mechanism which is quite...
Read full review of SAP Cloud Platform »
Anonymous User
Data Management at a tech services company
We are using a third party for technical support. So far, their support is good.
Read full review of SAP NetWeaver »
Anonymous User
Group IT Manager at a engineering company
Technical support is strong and helpful.
Read full review of SAP Business Warehouse »
Anonymous User
EAM Executive at a educational organization
I haven't connected with support because we're using it for an in-house project. We installed it and work on it...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
SAP BW/BOBJ Solution Architect/Developer/Administrator at a non-tech company
SAP has been providing support that we need based on the severity of issue that we face. Sometime, it is not the way...
Read full review of SAP Business Warehouse »
Anonymous User
Business System Analyst at a tech services company
Good support is available via consultants.
Read full review of SAP Data Services »
Muhammad-Zubair
Senior Functional Consultant at a computer software company
We get proper support. It is in English and we'd like different language options, however, their responsiveness and...
Read full review of SAP Data Services »
Anonymous User
Enterprise Services Platforms Head at a energy/utilities company
The SAP support has been good.
Read full review of SAP SuccessFactors Learning »
VINCENTWU
Project Manager at a media company
We've had three years of experience dealing with SAP Business One and it has been fine.
Read full review of SAP Business One »
Anonymous User
CIO at a manufacturing company
Technical support has largely been very supportive of our company. If we need an SAP developer, we're able to get...
Read full review of SAP ERP »
EmmanuelOladinrin
Data Analytics Manager at a consumer goods company
I have experience with SAP technical support and have supported customers, including those in financial services. I...
Read full review of SAP BusinessObjects Business Intelligence Platform »

Review 1 of 30

Technical Support

No Data Available

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