Compare Prospecta vs TIBCO

Prospecta

TIBCO

Based on 220 reviews.

Sample Customers

Prospecta Master Data Online

Essar, CEAT, ITC Limited, Spotless, Godrej, Essel, Al Turki, Mondelez International

TIBCO EBX

BNL, SunGard, TUI Group, Uti Worldwide, Yellow Pages Group

Popular Solutions

TIBCO Spotfire

9 reviews

TIBCO BusinessWorks

7 reviews

TIBCO Jaspersoft

3 reviews

Top Industries

No Data Available

Financial Services Firm

16%

Manufacturing Company

10%

Computer Software Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Ashish-Sahu
Technical Manager at a outsourcing company
TIBCO Jaspersoft provides user-friendly reports that are rich in format. The installation process and deployment have...
Read full review of TIBCO Jaspersoft »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »
ChristopherLebuso
Software Developer at a comms service provider
I receive the requirements, and I build my services on typical BusinessWorks.
Read full review of TIBCO BusinessWorks »
Anonymous User
Data Governance System Specialist at a energy/utilities company
I have worked with TIBCO Spotfire in my previous organization last year. We worked with TIBCO Spotfire for almost a...
Read full review of TIBCO Spotfire »

Review 1 of 5

Customer Service

No Data Available

AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
I get involved at a later stage when the TIBCO team is not able to solve the problem or when we face challenges. If...
Read full review of TIBCO Cloud API Management »
Moustafa Fares
Senior Analyst at a comms service provider
The technical support is not assigned to me; it is assigned to another team.
Read full review of TIBCO BusinessWorks »
Davide Conti
CEO at a computer software company
We have a preferred line to TIBCO EBX for support. Their response is very good but their efficiency could improve. I...
Read full review of TIBCO EBX »
Ishtiaque Ali
Data Analytics Solution Architect at a tech vendor
The technical support is good.
Read full review of TIBCO Spotfire »
Mohammed Aljazayeerly
Technical and Delivery Manager (Integration) at a computer software company
The technical support is not great. Whenever we open a ticket for TIBCO Mashery API Management, they tell us that we...
Read full review of TIBCO Cloud API Management »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
The technical support from TIBCO BusinessWorks is very good. I would rate it 8.5 to 9 out of 10.
Read full review of TIBCO BusinessWorks »
Vinod-Parmar
Manager, Technical Services Owner at a insurance company
We contact the technical support team from time to time. The support personnel are usually good.
Read full review of TIBCO BusinessWorks »
Mustofa Yonus
Cheif Specialist- Licensing Systems at a government
I rate the technical support a seven out of ten.
Read full review of TIBCO ActiveMatrix Service Bus »
Ray Hindman
Enterprise Architect & Solution Designer at a financial services firm
I have over 25 years of experience in this field, and my team and I have handled over 300 defect and bug support...
Read full review of TIBCO Cloud API Management »
RahulPatil1
Vice President at a financial services firm
The TIBCO BusinessWorks tech support is not very responsive. It's not that great. The tech support staff is not very...
Read full review of TIBCO BusinessWorks »
MichaelKogan
Head of Data and Analytics Solutions at a tech vendor
We're a TIBCO partner; we've never had issues with technical support.
Read full review of TIBCO Streaming »
Anonymous User
Head of Technology Department at a comms service provider
I work with TIBCO technical support almost every week. We often have to raise a ticket. Not in a bad way. Most of the...
Read full review of TIBCO BusinessWorks »
Anonymous User
Managing Executive at a tech company
It is a good forum.
Read full review of TIBCO Jaspersoft »
Anonymous User
BI/ML Team Lead at a tech services company
We haven't had contact with Jaspersoft customer service and support, but we have connected with the AWS team.
Read full review of TIBCO Jaspersoft »
ChristopherLebuso
Software Developer at a comms service provider
Customer service is very helpful. I have logged a couple of requests and support was unresponsive, although I have...
Read full review of TIBCO BusinessWorks »
Anonymous User
Senior BI Consultant at a tech services company
They are awesome. Tibco has a support cell and we can raise a ticket that has an SLA for them. Also, there is a large...
Read full review of TIBCO Spotfire »
Anonymous User
Business Intelligence | IT Service Management at a comms service provider
Technical support is 6/10.
Read full review of TIBCO Jaspersoft »
Anonymous User
Project Manager / Application Engineer (Senior) at a financial services firm
They're pretty good with the technical support. TIBCO has been a good vendor for technical support.
Read full review of TIBCO Rendezvous »
Anonymous User
Vice President, Scientific Analytics at a healthcare company
Technical support was excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Head of Technology Department at a comms service provider
The technical support offered by TIBCO is perfect. I don't think we have faced any issues when dealing with TIBCO...
Read full review of TIBCO ActiveMatrix Service Bus »
RobertoMessora
Head of Business Integration and Architecture at a logistics company
I'm not directly involved with the technical support because there is another guy here in the company that is in...
Read full review of TIBCO ActiveMatrix BPM »
integarch67
Integration Architect / Specialist at a tech services company
Technical support is average. It's not the best.
Read full review of TIBCO BusinessWorks »
Anonymous User
Principal Consultant at a computer software company
Support can come in silver or gold packages. Consumers can select their level of support.
Read full review of TIBCO Managed File Transfer »
Anonymous User
Business Enabler at a tech services company
Tech support for Spotfire was generally helpful, and there were different levels such as gold and silver support from...
Read full review of TIBCO Spotfire »
Anonymous User
Organization's Metrics Consultant at a tech services company
Customer Service: It’s good, at least the Tibco Community is active and very helpful. Technical Support: 9/10
Read full review of TIBCO Spotfire »
Anonymous User
Senior Analytics Consultant at a pharma/biotech company
Customer Service: Improved dramatically in recent years with rapid releases of updated versions. Technical Support:...
Read full review of TIBCO Spotfire »
Anonymous User
Sr. Data Scientist II - Information Research at a pharma/biotech company
Being a life sciences company, our support comes from Perkin Elmer rather than Tibco. They have provided us with very...
Read full review of TIBCO Spotfire »
Anonymous User
Sr. IT Business Intelligence Scientist at a tech services company
Almost perfect support, 9. The only issue I had was understanding some of the techs verbally due to “English not...
Read full review of TIBCO Spotfire »
Anonymous User
EBX DEVELOPER at a tech vendor
The support team operates similarly to other support teams. You can raise a ticket with them and they should respond...
Read full review of TIBCO EBX »
Anonymous User
BI Developer at a tech services company
The technical support is above average. Our Spotfire support was handled by a Spotfire partner who was quick to...
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.