Compare Prospecta vs TIBCO

Prospecta

TIBCO

Based on 219 reviews.

Sample Customers

Prospecta Master Data Online

Essar, CEAT, ITC Limited, Spotless, Godrej, Essel, Al Turki, Mondelez International

TIBCO EBX

BNL, SunGard, TUI Group, Uti Worldwide, Yellow Pages Group

Popular Solutions

TIBCO Spotfire

7 reviews

TIBCO Jaspersoft

4 reviews

TIBCO BusinessWorks

7 reviews

Top Industries

No Data Available

Financial Services Firm

14%

Manufacturing Company

10%

Computer Software Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Vinod_Parmar
Lead Solutions Architect at UNSW Australia
We have TIBCO BusinessWorks installed, and we also had an old iProcess installation. I am a consultant for TIBCO...
Read full review of TIBCO BusinessWorks »
Ashish-Sahu
Technical Manager at Bahwan CyberTek
TIBCO Jaspersoft provides user-friendly reports that are rich in format. The installation process and deployment have...
Read full review of TIBCO Jaspersoft »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »

Review 1 of 5

Customer Service

No Data Available

ILGAR SARIJANLI
Head of Analitics and Data Management at Bank Respublika
The solution does not have good documentation or a strong community to help you. That said, I' e never had issues...
Read full review of TIBCO Spotfire »
S S RAMA KRISHNA MURTHY SURI
Senior Manager at valuelabs LLP
Technical support is good and responsive.
Read full review of TIBCO Cloud Integration »
Dedy Rachmanto
Sr. Information MGT Analyst at Pertamina
The support is not very good in Indonesia. They need to improve. The support is from a third party and I find we know...
Read full review of TIBCO Spotfire »
Davide Conti
CEO at daconti
We have a preferred line to TIBCO EBX for support. Their response is very good but their efficiency could improve. I...
Read full review of TIBCO EBX »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
I would give technical support an eight out of ten. TIBCO focuses a lot more on the cloud versions, but the local...
Read full review of TIBCO Cloud API Management »
Chetan Thote
Senior Presales Consultant at a computer software company
There is excellent support available for this solution, as well as a lot of case studies available for use in the...
Read full review of TIBCO Spotfire »
Anonymous User
Teradata/Tibco Spotfire Developer at a tech services company
Technical support is good.
Read full review of TIBCO Spotfire »
Anonymous User
CEO at a financial services firm
I have never communicated with TIBCO's technical support directly. I only need to communicate sometimes with the...
Read full review of TIBCO BusinessWorks »
Anonymous User
Systems Architect - Business Intelligence at a marketing services firm
Technical support can be a slow process involving email threads and scheduling screen share meetings, but they...
Read full review of TIBCO Spotfire »
Mohamed AbdElHak
Integration support supervisor at EBC
I have used TIBCO support several times, and I had a good experience.
Read full review of TIBCO Enterprise Message Service »
Anonymous User
Managing Executive at System Business, s. r. o.
It is a good forum.
Read full review of TIBCO Jaspersoft »
Anonymous User
AVP, Data Analyst - Expert at a financial services firm
Technical support is exemplary.
Read full review of TIBCO Spotfire »
Venkat Ramanan
Principal Consultant at a tech services company
The technical support for this solution is very good. Whenever we are stuck with any kind of technical issue, we...
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Sr. IT Business Intelligence Scientist at a tech services company
Almost perfect support, 9. The only issue I had was understanding some of the techs verbally due to “English not...
Read full review of TIBCO Spotfire »
Anonymous User
BI/ML Team Lead at a tech services company
We haven't had contact with Jaspersoft customer service and support, but we have connected with the AWS team.
Read full review of TIBCO Jaspersoft »
JacekSierajewski
Tibco Spotfire Expert (contractor via Amaris) at GSK
I have been in touch with technical support and I am satisfied with my experience.
Read full review of TIBCO Data Science »
Anonymous User
Sr. Business Intelligence Developer at a computer software company
I would give the technical support an 8/10 rating.
Read full review of TIBCO Jaspersoft »
Samy Abushanab
Senior Software Development Team Leader at sejel
From what I have heard from my colleagues, they are very satisfied with the technical support they have. They...
Read full review of TIBCO iProcess Suite »
Anonymous User
Vice President - Fixed Income at a financial services firm
Technical support is medium. They don’t have a user hotline to call. Any technical issue will have to be either...
Read full review of TIBCO Spotfire »
Aditya Singh
Programmer Analyst at Tech Services Company
Customer Service: Good Technical Support: It's good but need improvement.
Read full review of TIBCO Spotfire »
Anonymous User
Consultant (Analytics + Information management) at a tech services company
We haven't used the technical support facility.
Read full review of TIBCO Spotfire »
Anonymous User
Sr. Engineering Manager, Technical Fellow at a manufacturing company
Technical support is acceptable, but not superior. Sometime after TIBCO purchased Spotfire (the company), they...
Read full review of TIBCO Spotfire »
ArchanaN
Associate Director at Mresult
I have not interacted much with technical support due to being in a development role, so I cannot comment extensively.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Technical Architect
The customer service is good, we get all levels of expertise on it.
Read full review of TIBCO EBX »
Anonymous User
Senior Analyst - Reservoir Engineering at a energy/utilities company
On a scale of 1 to 10, I’d say customer service is a 9. Their customer service representatives are usually extremely...
Read full review of TIBCO Spotfire »
Srikanth Bhuvanagiri
Sr Technical Analyst at Sumtotal
Technical support takes about 24 hours to respond, but it's based on the subscription. If we're Pro license users,...
Read full review of TIBCO Jaspersoft »
Anonymous User
Consultant at a tech company
I rate technical support 9/10 (very quick and good response, good level of knowledge).
Read full review of TIBCO Spotfire »
Anonymous User
Senior Security Analyst
Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts. I've given...
Read full review of LogLogic »
MichaelKogan
Head of Data and Analytics Solutions at a tech vendor
We're a TIBCO partner; we've never had issues with technical support.
Read full review of TIBCO Streaming »
RahulPatil1
Vice President at a financial services firm
The TIBCO BusinessWorks tech support is not very responsive. It's not that great. The tech support staff is not very...
Read full review of TIBCO BusinessWorks »

Review 1 of 30

Technical Support

No Data Available

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