Compare Redscan vs SentinelOne

Redscan

Based on 2 reviews.

SentinelOne

Based on 455 reviews.

Sample Customers

Redscan ThreatDetect

Pizza Hut, King Edward VII's Hospital, ICG, TT International,

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Redscan Penetration Testing Services

1 reviews

Redscan ThreatDetect

0 reviews

SentinelOne Singularity Endpoint

93 reviews

SentinelOne Singularity Cloud Security

52 reviews

SentinelOne Wayfinder Threat Detection and Response

9 reviews

Top Industries

Construction Company

22%

Training & Coaching Company

17%

Comms Service Provider

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kushal Korde
Senior Security Manager at Connecting Cyber networks
Redscan Penetration Testing Services has multiple use cases in our day-to-day operations. First is automated incident...
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MiguelPurizaca
IT Manager at Clear Channel
We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are...
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Review 1 of 2

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
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Ebin_Abraham
Data Engineer at Baker Hughes
The main use case for SentinelOne Wayfinder Threat Detection and Response is to detect advanced threats and automate...
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KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
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Mohsinoddin Mohammed
Information Security Principal at a venture capital & private equity firm
The primary use cases for SentinelOne Singularity AI SIEM are that we are using it as a replacement for Secureworks....
Read full review of SentinelOne Singularity AI SIEM »

Review 1 of 5

Customer Service

MiguelPurizaca
IT Manager at Clear Channel
We've been in contact with technical support many times and they have always provided us with excellent service. They...
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Review 1 of 1

Ian Sterling
Analyst Information Security at a healthcare company
I am blown away by their support. Every time I reach out to my customer service manager, they are returning questions...
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Jared Ochieng
Information Technology Security Specialist at infoark
I have not had to contact them for troubleshooting. When we are doing proof of concept, I speak with the SentinelOne...
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Chris East
IT Manager at a tech vendor
Technical support is quick and provides great documentation to explain issues and remove agents.
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Mike Bulyk
Senior Director IT Security at a wellness & fitness company
SentinelOne has consistently provided excellent support. While there were some initial challenges when we first...
Read full review of SentinelOne Singularity Cloud Security »
Pranav Surve
Mobile Application Developer at a retailer
The customer service and support team is knowledgeable and helpful. Throughout the migration, they remained available...
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AbhishekKumar18
Dev Sec Ops Engineer at Groww
As a mature organization, we expect a higher level of service from our technical support providers. Unfortunately,...
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Salman Aziz
Security Architect at a retailer
The support is excellent. As a strategic security partner they are a nine out of 10.
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Gbemisola Osunrinde
Service Assurance Executive at Infoprive
SentinelOne's technical support is helpful and competent.
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PradeepBhat
Security Engineering Manager at a media company
I rate SentinelOne Singularity Cloud Security support 7 out of 10. Before SentinelOne acquired SentinelOne...
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Adam Peason
Chief Information Security Officer at Lone Star National Bank
It is through a managed service.
Read full review of SentinelOne Singularity Endpoint »
SatishKumar10
Information Security Analyst at ZEE
I rate Cloud Native Security support 8 out of 10. We contacted them about adding some policies and creating plugins...
Read full review of SentinelOne Singularity Cloud Security »
Brendan Putek
Director, DevOps at Relay Network
The most important aspect of the evaluation process was the support and responsiveness of the SentinelOne team,...
Read full review of SentinelOne Singularity Cloud Security »
Marc Vazquez
IT Manager at Telecorp Inc.
I've used technical support a few times and it's very good. They're very responsive and they alert you very quickly...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
SecOps Lead at a manufacturing company
We've had nothing but fantastic things to say about the support. Our technical account manager is great, and the...
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Mgingpart67
Managing Partner at a tech services company
We have support from both vendor and distributor, and up to now, it has been satisfactory. The response has been very...
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Eyal Givon
CEO at ERG Solutions
We get support from our local reseller in Israel and their support has been fine.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Cyber Security Administrator at a manufacturing company
Their support is great. Keith Fields and Mitch Milligan are always there. They have been super helpful. I knew Keith...
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Josh Vinson
Director, Information Technology at Premier Realty Group
My experience with SentinelOne's customer support has been mixed. We were performing a software upgrade for our...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Director Information Technology at a wellness & fitness company
I am satisfied with the support from SentinelOne.
Read full review of SentinelOne Singularity Endpoint »
Mohsinoddin Mohammed
Information Security Principal at a venture capital & private equity firm
They can provide more interactive options for support. For example, a chat service would be beneficial.
Read full review of SentinelOne Singularity Endpoint »
Lindsay Mieth
CISO at a religious institution
Technical support has attended to our issues quickly and with a good sense of the need to communicate continually...
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Tanmay Bhattacharjee
Lead Security Engineer at Reward360 Global Services Pvt Ltd.
The technical support is the best. They can integrate our suggestions for security control into Cloud Native Security...
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Anonymous User
Senior Analyst at a manufacturing company
So far, everything has been great. During our deployment, I have bugged them a lot, and it has been pretty good. I...
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Satyavijay Chavan
Information Security Engineer at DataVigilant Infotech
I would rate their technical support a nine out of ten.
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Anonymous User
Soc Analyst at a tech consulting company
I would rate technical support as an eight.
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Lakshay Aggarwal
Application Security Manager at a tech company
Technical support is very good. We do have a monthly call with SentinelOne Singularity Cloud Security whereby we run...
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Pritam Kanekar
AWS Cloud Engineer at ACC Ltd
The technical support is good. They've assisted us on multiple occasions with implementing new policies and creating...
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Mohammad Ali Khan
Director at Pacific Infotech UK ltd
I have not used their technical support. My engineers have used it, and their feedback about the support has been...
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User:761949
Senior Software Engineer I at a computer software company
Technical support is excellent. One of the selling points of SentinelOne is the incredibly good support.
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Anonymous User
Cybersecurity Manager at a comms service provider
I rate SentinelOne support eight out of 10. SentinelOne offers excellent support.
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Review 1 of 30

Technical Support

No Data Available

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