Compare Redscan vs SentinelOne

Redscan

Based on 1 review.

SentinelOne

Based on 372 reviews.

Sample Customers

Redscan ThreatDetect

Pizza Hut, King Edward VII's Hospital, ICG, TT International,

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Redscan ThreatDetect

0 reviews

SentinelOne Singularity Complete

48 reviews

SentinelOne Singularity Cloud Security

102 reviews

SentinelOne Singularity Identity

8 reviews

Top Industries

No Data Available

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MiguelPurizaca
IT Manager at a marketing services firm
We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are...
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Review 1 of 1

GANESAN K
Senior Technical Engineer at a security firm
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
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Daniel Giacomelli
Security and Compliance at a outsourcing company

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Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
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GANESAN K
Senior Technical Engineer at a security firm
I have worked with Singularity Platform, and I'm well-versed with Cloud Security, but I have not worked with the AI...
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Satyavijay Chavan
Information Security Engineer at a security firm
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
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Review 1 of 5

Customer Service

MiguelPurizaca
IT Manager at a marketing services firm
We've been in contact with technical support many times and they have always provided us with excellent service. They...
Read full review of Redscan ThreatDetect »

Review 1 of 1

Krishna R
DGM. Technical Security at a tech services company
I have contacted SentinelOne support via TAC lines for understanding suspicious behavior, and they help drill down...
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Rahul Kate
Co-Founder at a security firm
The support response time is not the issue, however, sometimes, the answers provided are not fully satisfactory due...
Read full review of SentinelOne Vigilance »
Raghvendra Soni
Senior DevOps Engineer at a tech services company
The support team was valuable during the initial stages. SentinelOne Singularity Cloud Security contacted us every...
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Maurice Abrams
Security Engineer at a tech vendor
We have not interacted with their support. We have only contacted our customer manager and our onboarding specialist....
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Adam Peason
Chief Information Security Officer at a financial services firm
It is through a managed service.
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Shashank N.
Cloud Security Engineer at a computer software company
I rate SentinelOne Singularity Cloud Security support 8 out of 10. From the deployment until December of last year,...
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Chris East
IT Manager at a tech vendor
Technical support is quick and provides great documentation to explain issues and remove agents.
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SimonThornton
Cyber Security Services Operations Manager at a aerospace/defense firm
They're excellent. I would rate them a five out of five.
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Greg Hansen
Director, Information Technology at a tech vendor
The support from SentinelOne has been second to none, exceeding expectations. Maybe we are in the honeymoon period,...
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Anonymous User
CISO at a insurance company
Technical support has been excellent so far.
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Anonymous User
CISO at a computer software company
Their technical support has become very reliable. They have grown from a small team to a large one, and initially,...
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Rajan Shanbaga
Cloud Architect at a tech services company
I have interacted with them a couple of times. They have been very helpful. Their speed is pretty good. They are...
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Anonymous User
Senior Cybersecurity Engineer at a computer software company
We contact technical support weekly. They are helpful and respond quickly. Additionally, there is a built-in chatbot...
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Anonymous User
Information Security Officer at a tech vendor
My experience with the technical support of Singularity Platform is that they write us back semi-quickly. If I were...
Read full review of Singularity Platform »
Anonymous User
SecOps Lead at a manufacturing company
We've had nothing but fantastic things to say about the support. Our technical account manager is great, and the...
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Travis Curley
Information Security Engineer at a recreational facilities/services company
Technical support is really good. Whenever a threat comes into our environment, they will comment and give analysis....
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Maurice Singh
IT Solutions Specialist at a non-tech company
The technical support is generally good, but there are instances when they need to consult with the development team...
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Anonymous User
Cloud Security Engineer at a tech vendor
I have contacted them. We also have a Customer Success Manager whom we can contact via email. Whenever required, we...
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Anonymous User
Engineer II, Enterprise Client Support at a media company
Customer service and our TAM are both very good. They are responsive and have never been unable to answer a question...
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Anonymous User
Manager at a manufacturing company
I have not contacted any technical support for SentinelOne Singularity Cloud Security so far.
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Lakshay Aggarwal
Application Security Manager at a tech company
Technical support is very good. We do have a monthly call with SentinelOne Singularity Cloud Security whereby we run...
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Anonymous User
IT Manager at a sports company
Their support is good. Whenever we have doubts, we get proper support. We connect with them and resolve the issue. I...
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Corey Murillo
Information Security Analyst at a tech services company
The times I've contacted customer support, it has been really good. There was only one instance when the support was...
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Steve Pender
Managing Member at a tech consulting company
We very seldom needed to use technical support.
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Anonymous User
IT Manager at a construction company
We receive technical support from our partner, so I have no experience with SentinelOne support.
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reviewer09157131
Information Security Engineer II at a recreational facilities/services company
As I mentioned, I recently had a case because there were a lot of agents offline for a moment. Their support...
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Shane Anderson
Manager of Information Security at a recreational facilities/services company
Technical support does a good job. I've never had to work with support a ton. They do a decent job.
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Anonymous User
SDE II/ Senior SRE at a computer software company
They were helpful. They helped us with the configuration. They were available through the Zoom call. Initially, they...
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Neeraj Arde
Solution architect at a computer software company
Customer service and support are excellent. They respond promptly, and the technical support is knowledgeable and...
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Roel Schreurs
System Engineer at a tech services company
I have used their technical support and my experience with them has been very good. They are fast. They know what...
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.