Compare Redscan vs SentinelOne

Redscan

Based on 1 review.

SentinelOne

Based on 399 reviews.

Sample Customers

Redscan ThreatDetect

Pizza Hut, King Edward VII's Hospital, ICG, TT International,

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Redscan ThreatDetect

0 reviews

SentinelOne Singularity Complete

52 reviews

SentinelOne Singularity Cloud Security

99 reviews

SentinelOne Singularity Identity

8 reviews

Top Industries

No Data Available

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MiguelPurizaca
IT Manager at Clear Channel
We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are...
Read full review of Redscan ThreatDetect »

Review 1 of 1

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
Akash Das Barman
Cyber Security Mentor and trainee at DataSpace Academy
My use case for the solution is scientific research involving legacy software on older OS versions for complex...
Read full review of Singularity Platform »
Satyavijay Chavan
Information Security Engineer at DataVigilant Infotech
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Soc Analyst at a photography company
My usual use cases for SentinelOne Singularity AI SIEM involve deploying this SIEM solution to our clients....
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Review 1 of 5

Customer Service

MiguelPurizaca
IT Manager at Clear Channel
We've been in contact with technical support many times and they have always provided us with excellent service. They...
Read full review of Redscan ThreatDetect »

Review 1 of 1

Evelyn Mauricio
Sr. Network Admin at Continental Carbon Company, Inc.
Their support has been great. I do not know whether it is because of the type of support that we have. We have the...
Read full review of SentinelOne Singularity Identity »
SouravGhosh1
Junior Cloud Engineer at Federal Bank of India
We have dealt with support in the past. They were helpful.
Read full review of SentinelOne Singularity Cloud Security »
Jai Prakash Sharma
Executive Vice President Technology at InfoEdge India Ltd
I would rate their support a six out of ten because the issues that I had reported were not resolved. As a strategic...
Read full review of SentinelOne Singularity Complete »
Ijeoma Nkemjika
Customer Success Manager at Digitank Technology
Their support is very good. When we encounter an issue, we quickly raise support tickets, and the response time is...
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Manoranjan Rana
Business Head at Ivalue Infosolution
I do not often communicate directly with the technical support of SentinelOne, but my technical team does. I would...
Read full review of SentinelOne Singularity Complete »
Kevin Mabry
CEO at Sentree Systems, Corp.
Technical support has been great. They are helpful and responsive. I've only used them for onboarding assistance....
Read full review of SentinelOne Singularity Complete »
Rashid Torrence
Principal Manager of Business Services at ATC Communications (Idaho)
Every time we have an issue, we get somebody who knows the product and can talk us through it. We can resolve issues...
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Graham Peck
Data Security Manager at Leeds United FC
I've only had to deal with them once. I think there was just a little bit of confusion between whether it was an MSP...
Read full review of SentinelOne Singularity Hologram »
William Mailhot
Pre-sales Engineer at a tech services company
My interaction with technical support was pleasant. They gave me a few tips on how to integrate the new system. They...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
IT Manager at apex
When we need partners, they support us well. There have been no issues with that.
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Mike Valenza
IT manager at a outsourcing company
We pay for Vigilance, which is a 24/7 instant response team. However, if we did not pay for Vigilance and I had a...
Read full review of SentinelOne Singularity Complete »
reviewer09157131
Information Security Engineer II at a recreational facilities/services company
As I mentioned, I recently had a case because there were a lot of agents offline for a moment. Their support...
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RohitSingla
Assistant Manager at airtel
With technical support, I've got an immediate response, and when I log a ticket, I get good assistance.
Read full review of SentinelOne Singularity Complete »
Qais Qurbany
Senior IT Security Analyst at a comms service provider
I have raised a lot of tickets, and their support is very good. However, with other members, when we have raised...
Read full review of SentinelOne Singularity Complete »
Anonymous User
CISO at a computer software company
They offer fairly decent technical support. We've not had any major challenges with them so far. The support team has...
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Anonymous User
Account Director
Excellent, they have customized reports on threats in our environment that we do not have knowledge of.
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MaheshNaik
IT developer at a insurance company
I would rate their support a ten out of ten.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Managing Partner at a tech services company
The solution's technical support is knowledgeable and straightforward.
Read full review of SentinelOne Singularity Cloud Data Security »
Anonymous User
IT Infrastructure Manager at a training & coaching company
I did not have the opportunity to contact them because I had almost no issues.
Read full review of SentinelOne Singularity Complete »
Jaya
DevSecOps Engineer at a tech company
I rate Cloud Native Security support nine out of ten. Their tech support is excellent. We have a dedicated person...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Cybersecurity Consulting Lead at a tech services company
In terms of if we need to send them some actual threat, they cannot manually verify it. That's the limitation of the...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Senior Systems Engineer at a tech services company
The product’s support team is excellent, especially the back-end support.
Read full review of SentinelOne Vigilance »
Joseph Damian
IT Director at a wholesaler/distributor
We do not have a support package, so we pay per use, which is expensive. However, they are very professional and...
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Sakshi Chalke
IT Engineer at a manufacturing company
The technical support team is both responsive and efficient, promptly resolving our issues.
Read full review of SentinelOne Singularity Cloud Security »
Andre Pasqualette
IT Security Specialist at Tailor Security Tech
Their technical support for me is good. I am not involved in the deployment of the solution, but I have not heard any...
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Anonymous User
SDE II/ Senior SRE at a computer software company
They were helpful. They helped us with the configuration. They were available through the Zoom call. Initially, they...
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Anonymous User
Assistant System Engineer at a tech vendor
The technical support is good.
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Anonymous User
Cyber Defence Analyst at Groww
SentinelOne Singularity Cloud Security's support is my favorite. They are easy to contact.
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Mohit Dhingra
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
Technical support will always be between six and seven.
Read full review of Singularity Platform »
Josh Vinson
Director, Information Technology at Premier Realty Group
My experience with SentinelOne's customer support has been mixed. We were performing a software upgrade for our...
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.