Compare Rohde & Schwarz vs WatchGuard

Rohde & Schwarz

Based on 15 reviews.

WatchGuard

Based on 213 reviews.

Sample Customers

WatchGuard Firebox

Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence

Popular Solutions

Rohde & Schwarz Oscilloscopes

0 reviews

LANCOM Management Cloud

1 reviews

1 reviews

21 reviews

13 reviews

0 reviews

Top Industries

Manufacturing Company

15%

Government

Comms Service Provider

Computer Software Company

11%

Comms Service Provider

11%

Manufacturing Company

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

WimRoelands
Owner at a tech services company
We are resellers and platinum partners from LANCOM Systems. My customers' main use cases for LANCOM Management Cloud...
Read full review of LANCOM Management Cloud »
Anonymous User
Managing Director at a tech services company
We used LANCOM SD-WAN in both a retail setting, where it was being tested, and in a school environment. My colleague...
Read full review of LANCOM SD-WAN »
SeydouSidibe
General Manager at a tech services company
One of our customers needed to publish a web application. Since the customer had a platform that included a Hyper-V...
Read full review of R&S Web Application Firewall (DenyAll) »

Review 1 of 3

Michael-Foster
Head of IT at a hospitality company
We use ThreatSync+ NDR for both network monitoring and detection and response.
Read full review of ThreatSync NDR »
Pedro Soteras
CEO at a government
WatchGuard Firebox is configured as a perimetral firewall across all our locations. We have two sites that are...
Read full review of WatchGuard Firebox »
Norlia Jalani
Section Head, Information Technology at a transportation company
We are using endpoint solutions such as Panda Adaptive Defense 360, but currently we are using Panda. We are using it...
Read full review of WatchGuard EPDR »
Anonymous User
IT System Support Administrator at a non-profit
We use WatchGuard Secure Wi-Fi because we have used different tools as well, like Ubiquiti. The complexity of...
Read full review of WatchGuard Secure Wi‑Fi »

Review 1 of 4

Customer Service

WimRoelands
Owner at a tech services company
The support is great because we have platinum support. There are different tiers of support: bronze partner, silver...
Read full review of LANCOM Management Cloud »
Padamanabh Deshmukh
Hardware Engineer at a tech company
I haven't been in contact with the technical support or vendor.
Read full review of Rohde & Schwarz Oscilloscopes »
Alan Martin
Power Integrity Lead at a marketing services firm
The technical support is very good. It is just a phone call, and I always get a prompt response.
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
HW Eng. at a tech company
There was technical support, there was no problem with that. There were tutorials. We also had people in Israel who...
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Firmware Engineer at a tech vendor
Their support is strong and timely.
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
CEO at a manufacturing company
If we need technical support, we just call them.
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Managing Director at a tech services company
Customer service is excellent in the EU with high ratings. However, in other time zones, support is less than ideal...
Read full review of LANCOM SD-WAN »
Arnav Shah
Hardware Engineer at a tech company
The technical support is good. They are pretty responsive. We usually contact them by e-mail and they respond quite...
Read full review of Rohde & Schwarz Oscilloscopes »
George Brown
Sr Electrical Engineer at a wholesaler/distributor
Technical support is fair because I use front panel more than I use programming. Most of tech support doesn't use...
Read full review of Rohde & Schwarz Oscilloscopes »
Brandon Jiao
Staff Transceiver Engineer at a manufacturing company
The technical support is really good. In the very beginning, we had some problem with their Ecal because of the...
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Works at a tech vendor
We haven't really contacted support, but if we did we would go through the rep or the distributor.
Read full review of Rohde & Schwarz Oscilloscopes »
EricWeber
Signal Integrity Engineer at a healthcare company
I haven't used their technical support.
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Design Engineer at a manufacturing company
I have been very satisfied with their customer support. I know quite a few application engineers from Rohde & Schwarz...
Read full review of Rohde & Schwarz Oscilloscopes »

Review 1 of 13

PaolaLamura
SOC & Incident Manager at a comms service provider
I have contacted the solution's technical support. The solution's technical support team is not good. I don't like...
Read full review of WatchGuard EPDR »
Horacio L. Mille
Founding Partner at a tech services company
There is an area of improvement in customer service and support.
Read full review of WatchGuard Firebox »
Rajesh Makwana
Regional Pre-Sales Engineer at a tech services company
Customer service and support are not explicitly mentioned in terms of rating, but overall feedback seems positive.
Read full review of WatchGuard Firebox »
MUSTAPHAABAHLOUS
Security Engineer at a tech services company
We've never had to use the technical support.
Read full review of WatchGuard Firebox »
ANGEL CHALJUB
General Manager at a tech services company
Their technical support is very good. I would rate them a ten out of ten.
Read full review of WatchGuard Firebox »
Christoph Schmalisch
IT Datenbankprogrammierer at a tech services company
Their support is good. They have a very responsive hotline.
Read full review of WatchGuard EPDR »
Michael-Foster
Head of IT at a hospitality company
Our experience with our partner has been positive. We primarily used the partner to purchase the product, as most...
Read full review of ThreatSync NDR »
Surjith Cs
Sr.System Administrator at a computer software company
The technical support is very fast - when we raise an incident, we get a solution in no time.
Read full review of WatchGuard Firebox »
Ícaro Lira
Network Administrator at a consultancy
Support is very good.
Read full review of WatchGuard AuthPoint MFA »
Ronald Lewis
IT Manager at a consultancy
There is a time difference when I have tried to receive support causing some challenges. I rate the support from...
Read full review of WatchGuard Firebox »
Stefan Bryskhe
CTO at a tech services company
I rate Panda support nine out of 10. It used to be a 10, but support is a little more difficult since they were...
Read full review of WatchGuard EPDR »
Anonymous User
Systems Engineer at a tech services company
They provide very good support. I am definitely satisfied with their support.
Read full review of WatchGuard Firebox »
Tek KeeChuah
Director at a tech vendor
Technical support has been very good so far. We find them to be quite professional. We're satisfied with the level of...
Read full review of WatchGuard Firebox »
Akhtarul Islam
CEO at a tech services company
The technical support is fine.
Read full review of WatchGuard XTM [EOL] »
Anonymous User
Network & infra Manager at a tech consulting company
Customer Service: I haven’t requested any help from customer service. Technical Support: I attended training from...
Read full review of WatchGuard XTM [EOL] »
Simon-Walker
IT Manager at a religious institution
I would rate technical support as excellent.
Read full review of WatchGuard EPDR »
Anonymous User
ICT Manager at a engineering company
A nine out of 10.
Read full review of WatchGuard EPDR »
Vatsal-Shah
Assistant Technical Manager at a consultancy
I haven't used their support.
Read full review of WatchGuard Firebox »
Jason Markle
IT Director at a healthcare company
I've only had to use their technical support twice in quite a few years, so it would be hard for me to rate. But they...
Read full review of WatchGuard Firebox »
Greg Selby
Network Engineer at a performing arts
Their technical support is good. Honestly, I haven't had to call them in five or six years.
Read full review of WatchGuard Firebox »
JimWarren
IT Manager at a construction company
The customer service is good. If we have an occasional issue there are helpful. They help us resolve problems....
Read full review of WatchGuard Firebox »
Petri Alhainen
Administrator at a manufacturing company
I don't think I need any technical support from the website, as it is a basic product. You just plug it in where you...
Read full review of WatchGuard Firebox »
Anonymous User
IT Audit Group Head at a tech services company
The technical support here in our country is different vendors or resellers of the firewall WatchGuard. So you just...
Read full review of WatchGuard Firebox »
Anonymous User
Technical Support at a tech vendor
I think technical support is okay. When I log a case, they usually respond within a day. Then, if they need to do...
Read full review of WatchGuard Firebox »
Anonymous User
Principal at a consumer goods company
We have not had to use their technical support.
Read full review of WatchGuard Firebox »
PedroSoteras
Digital Solution Designer at a tech vendor
The technical support of WatchGuard Threat Detection and Response is generally helpful. We have had two issues...
Read full review of WatchGuard Firebox »
Anonymous User
Senior Systems Engineer at a financial services firm
Customer Service: Customer service has provided accurate and timely responses. If they do not have the specific...
Read full review of WatchGuard XTM [EOL] »
Michael-Angelo Francis
Senior IT Tech at a tech company
I'm still exploring what's available in my current plan. Once I understand everything better, I'll reach out to...
Read full review of WatchGuard Firebox »
Anonymous User
IT Security & Data Protection Manager at a healthcare company
The support from Panda Security Adaptive Defense could improve. They are not the most efficient. I rate the support a...
Read full review of WatchGuard EPDR »
Anonymous User
Technical Analyst - Desktop at a manufacturing company
Technical support has always been top-notch when you can get through. Sometimes you're on hold for up to an hour, but...
Read full review of WatchGuard EPDR »

Review 1 of 30

Technical Support

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