Compare Rohde & Schwarz vs WatchGuard

Rohde & Schwarz

Based on 15 reviews.

WatchGuard

Based on 215 reviews.

Sample Customers

WatchGuard Firebox

Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence

Popular Solutions

Rohde & Schwarz Oscilloscopes

0 reviews

LANCOM Management Cloud

1 reviews

1 reviews

22 reviews

12 reviews

0 reviews

Top Industries

Manufacturing Company

15%

Comms Service Provider

Government

Computer Software Company

11%

Comms Service Provider

11%

Manufacturing Company

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

WimRoelands
Owner at a tech services company
We are resellers and platinum partners from LANCOM Systems. My customers' main use cases for LANCOM Management Cloud...
Read full review of LANCOM Management Cloud »
Anonymous User
Managing Director at a tech services company
We used LANCOM SD-WAN in both a retail setting, where it was being tested, and in a school environment. My colleague...
Read full review of LANCOM SD-WAN »
SeydouSidibe
General Manager at a tech services company
One of our customers needed to publish a web application. Since the customer had a platform that included a Hyper-V...
Read full review of R&S Web Application Firewall (DenyAll) »

Review 1 of 3

Michael-Foster
Head of IT at a hospitality company
We use ThreatSync+ NDR for both network monitoring and detection and response.
Read full review of ThreatSync NDR »
Pedro Soteras
CEO at a government
WatchGuard Firebox is configured as a perimetral firewall across all our locations. We have two sites that are...
Read full review of WatchGuard Firebox »
Norlia Jalani
Section Head, Information Technology at a transportation company
We are using endpoint solutions such as Panda Adaptive Defense 360, but currently we are using Panda. We are using it...
Read full review of WatchGuard EPDR »
Anonymous User
IT System Support Administrator at a non-profit
We use WatchGuard Secure Wi-Fi because we have used different tools as well, like Ubiquiti. The complexity of...
Read full review of WatchGuard Secure Wi‑Fi »

Review 1 of 4

Customer Service

WimRoelands
Owner at a tech services company
The support is great because we have platinum support. There are different tiers of support: bronze partner, silver...
Read full review of LANCOM Management Cloud »
Anonymous User
Managing Director at a tech services company
Customer service is excellent in the EU with high ratings. However, in other time zones, support is less than ideal...
Read full review of LANCOM SD-WAN »
EricWeber
Signal Integrity Engineer at a healthcare company
I haven't used their technical support.
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Firmware Engineer at a tech vendor
Their support is strong and timely.
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Design Engineer at a manufacturing company
I have been very satisfied with their customer support. I know quite a few application engineers from Rohde & Schwarz...
Read full review of Rohde & Schwarz Oscilloscopes »
Arnav Shah
Hardware Engineer at a tech company
The technical support is good. They are pretty responsive. We usually contact them by e-mail and they respond quite...
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Works at a tech vendor
We haven't really contacted support, but if we did we would go through the rep or the distributor.
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
HW Eng. at a tech company
There was technical support, there was no problem with that. There were tutorials. We also had people in Israel who...
Read full review of Rohde & Schwarz Oscilloscopes »
Alan Martin
Power Integrity Lead at a marketing services firm
The technical support is very good. It is just a phone call, and I always get a prompt response.
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
CEO at a manufacturing company
If we need technical support, we just call them.
Read full review of Rohde & Schwarz Oscilloscopes »
Padamanabh Deshmukh
Hardware Engineer at a tech company
I haven't been in contact with the technical support or vendor.
Read full review of Rohde & Schwarz Oscilloscopes »
Brandon Jiao
Staff Transceiver Engineer at a manufacturing company
The technical support is really good. In the very beginning, we had some problem with their Ecal because of the...
Read full review of Rohde & Schwarz Oscilloscopes »
George Brown
Sr Electrical Engineer at a wholesaler/distributor
Technical support is fair because I use front panel more than I use programming. Most of tech support doesn't use...
Read full review of Rohde & Schwarz Oscilloscopes »

Review 1 of 13

Raphael Diacamille
Administrateur Systã¨Mes Et Rã©Seau at a construction company
I recommend giving the technical support for WatchGuard Firebox a nine on a scale from one to ten.
Read full review of WatchGuard Firebox »
MUSTAPHAABAHLOUS
Security Engineer at a tech services company
We've never had to use the technical support.
Read full review of WatchGuard Firebox »
Rajesh Makwana
Regional Pre-Sales Engineer at a tech services company
Customer service and support are not explicitly mentioned in terms of rating, but overall feedback seems positive.
Read full review of WatchGuard Firebox »
Surjith Cs
Sr.System Administrator at a computer software company
The technical support is very fast - when we raise an incident, we get a solution in no time.
Read full review of WatchGuard Firebox »
Anonymous User
Consultant at a tech services company
WatchGuard Firebox technical support is very easy for us to contact, and we also have presales engineers such as...
Read full review of WatchGuard Firebox »
Petri Alhainen
Administrator at a manufacturing company
The customer service and support from WatchGuard are excellent. In Finland, the technical support team has always...
Read full review of WatchGuard Firebox »
Anonymous User
IT Manager at a financial services firm
Technical support needs more people who have good technical skills and knowledge instead of just sharing...
Read full review of WatchGuard AuthPoint MFA »
Scott Eastman
Project Consultant at a computer software company
I have contacted their technical support and they were very, very good.
Read full review of WatchGuard Firebox »
Anonymous User
SAP Specialist Engineer at a import and exporter
Customer Service: It depends on the partner. Technical Support: Tech support is sometimes a little bit slow.
Read full review of WatchGuard XTM [EOL] »
Santosh Thorwat
IT Head at a construction company
We did not need to use technical support.
Read full review of WatchGuard Firebox »
Bavo Kennis
Owner at a tech services company
I would rate the technical support as eight out of ten. Although not perfect, it is very good.
Read full review of WatchGuard EPDR »
Anonymous User
Senior Systems Engineer at a financial services firm
Customer Service: Customer service has provided accurate and timely responses. If they do not have the specific...
Read full review of WatchGuard XTM [EOL] »
PedroSoteras
Digital Solution Designer at a tech vendor
The technical support of WatchGuard Threat Detection and Response is generally helpful. We have had two issues...
Read full review of WatchGuard Firebox »
Anonymous User
General Manager- IT & Automation - Serum at a pharma/biotech company
Technical support with WatchGuard XTM is handled by my team.
Read full review of WatchGuard XTM [EOL] »
Norlia Jalani
Section Head, Information Technology at a transportation company
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance...
Read full review of WatchGuard EPDR »
RobertMorin
Owner / CEO at a tech services company
The technical support has been amazing. We're very satisfied with their level of support.
Read full review of WatchGuard Firebox »
Anonymous User
Executive VP/Partner at a tech consulting company
Customer Service: When we have called on them for sales and product support, the customer service has been very good....
Read full review of WatchGuard XTM [EOL] »
Renan Ruivo
IT Infrastructure at a tech services company
As a partner, we have direct access to development.
Read full review of WatchGuard EPDR »
Anonymous User
IT System Support Administrator at a non-profit
I would rate the technical support at a seven ut of ten.
Read full review of WatchGuard EPDR »
Anonymous User
Systems integrator at a comms service provider
Technical support has been very good from the start. We've been very satisfied with them over the years. A few years...
Read full review of WatchGuard Firebox »
Tek KeeChuah
Director at a tech vendor
Technical support has been very good so far. We find them to be quite professional. We're satisfied with the level of...
Read full review of WatchGuard Firebox »
Anonymous User
System Administrator at a logistics company
The support is not the best, but it is good enough. Not everyone has the right skills, so make sure to ask them to...
Read full review of WatchGuard XTM [EOL] »
Mohamed Y Ahmed
Technical & Pre-Sales Manager at a tech services company
The support for this solution is very good.
Read full review of WatchGuard AuthPoint MFA »
Alexander Tabacman
Security Engineer at a recreational facilities/services company
Customer support for WatchGuard Firebox is very good and very fast. In my experience with WatchGuard support, I...
Read full review of WatchGuard Firebox »
Reviewer93465
System Analyst at a transportation company
I have no complaints about WatchGuard's technical support. If you have a question, they answer it.
Read full review of WatchGuard Firebox »
Roman Laminin
Technical Consultant at a tech services company
The technical support is very good. I know only of one company whose tech support is better than WatchGuard's.
Read full review of WatchGuard Firebox »
Anonymous User
IT Technician at a real estate/law firm
I used their technical support one time. They were very good. I would rate them at least a nine out of 10.
Read full review of WatchGuard AuthPoint MFA »
AlanRogers
Owner at a manufacturing company
Our IT guy talks highly of the technical support, saying that they are pretty knowledgeable. He never complains about...
Read full review of WatchGuard Firebox »
Petri Alhainen
Administrator at a manufacturing company
I don't think I need any technical support from the website, as it is a basic product. You just plug it in where you...
Read full review of WatchGuard Firebox »
Petri Alhainen
Administrator at a manufacturing company
The customer service and support team was good.
Read full review of WatchGuard Firebox »

Review 1 of 30

Technical Support

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