Compare Sangfor vs StarWind

Sangfor

Based on 88 reviews.

StarWind

Based on 286 reviews.

Latest Research

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual SAN

December 2025

StarWind Virtual SAN vs. Sangfor HCI - Hyper Converged Infrastructure

Updated: December 2025

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual SAN

December 2025

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual SAN

Updated: December 2025

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind HyperConverged Appliance

December 2025

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind HyperConverged Appliance

Updated: December 2025

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual Tape Library

December 2025

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual Tape Library

Updated: December 2025

Sample Customers

Sangfor HCI - Hyper Converged Infrastructure

TOSHIBA TEC Singapore, J&T Express Indonesia, Crowne Plaza Vietnam, Hermina Hospital Indonesia

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Sangfor NGAF

9 reviews

Sangfor HCI - Hyper Converged Infrastructure

4 reviews

Sangfor Endpoint Secure

4 reviews

StarWind Virtual SAN

29 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

1 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

10%

Comms Service Provider

10%

Computer Software Company

15%

Manufacturing Company

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Zaid Farooqui
CIO at a manufacturing company
We are using their product for Internet filtering as the Internet gateway. Previously, we were using FortiGate for...
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at a manufacturing company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »
Muhammad Amanat
System Network Administrator at a logistics company
A firewall is a critical component of a company's network security infrastructure, and its primary use case is to...
Read full review of Sangfor SSL VPN »
Hasan Dawood
Cloud Engineer at a cloud solution provider
Our focus primarily revolves around managing the Hypervisor in the Hyper-Converged Infrastructure. While Sangfor...
Read full review of Sangfor Endpoint Secure »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at a aerospace/defense firm
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at a educational organization
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Shiraz Ali
Networking Solutions Specialist at a computer software company
If we have any issues, we read the documentation. If the issue cannot be fixed, we can contact the support team. I...
Read full review of Sangfor NGAF »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at a manufacturing company
I am happy with the support for Sangfor NGAF. In Pakistan, local support is available from the principal vendor, and...
Read full review of Sangfor NGAF »
Faisal_Zia
Team Lead of Senior Directors at a computer software company
The tool’s tech support offers us services without extra charges.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Namra Saif
IT Sales Engineer at a tech services company
The solution's technical support is super great. The tool's team is in Pakistan, and they have it all set up and...
Read full review of Sangfor NGAF »
Deepesh Sinnya
Chief Technical Officer at a tech services company
Previously, we had Harper from their team for support. He has now moved to a different role, and he was very good. I...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
KashifAli
Project Head, Director of Sales and Operations at a comms service provider
In Pakistan, Sangfor HCI HAS a strong technical support team locally available for solution integration and solution...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
KhurshidAhmed
Senior Manager IT at a manufacturing company
The services from the solution's technical support have not been as satisfying as my company expected. I rate the...
Read full review of Sangfor NGAF »
Gabriele-Pizzigati
Senior Software and Systems Engineer at a computer software company
Their technical support is very good. It is the best part of the product.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Namra Saif
IT Sales Engineer at a tech services company
Their technical support is great, and I rate them a ten out of ten
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Wajeeh Ul Hasan .
Network Administrator at a educational organization
The vendor provides local support, along with remote support. We are very satisfied with them.
Read full review of Sangfor SSL VPN »
HasnainEqbal
Chief Information Officer at a healthcare company
I'm not entirely satisfied with Sangfor's technical support. There have been instances where the local partners...
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at a manufacturing company
We rely on regional support from China due to the limited local team resources, although the quality of support is...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
AmmarHaidar
Network Administrator at a manufacturing company
We get good support from customer service.
Read full review of Sangfor NGAF »
Ibrahim Bamba
Infrastructure Engineer at a financial services firm
The customer service and support have been helpful in assisting us with various matters. However, the response time...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
Anytime we encounter issues, whether software-related or architectural, we can reach out to Sangfor Internet Access...
Read full review of Sangfor Internet Access Gateway (IAG) »
Hasan Dawood
Cloud Engineer at a cloud solution provider
The user has faced recurring issues with a customer's VM in a PBX call center solution. One NIC card intermittently...
Read full review of Sangfor Endpoint Secure »
KennethLim
Owner at a tech services company
Their technical support is good, they are responsive. They have been able to resolve all of the issues that we faced.
Read full review of Sangfor NGAF »
Leif Darell Momo
Senior Solutions Consultant Lead at a comms service provider
The technical support is good.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
AliKhan1
Network Administrator at a university
The technical support is very good. They have a local vendor they have hired for the technical support and if...
Read full review of Sangfor NGAF »
Zeeshan AhmedKhan
Director - Sales & Operations at a tech services company
Their customer service and support are excellent. I would give them a rating of one hundred points.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Ovais Abbas
Coordinator Associate at a healthcare company
Their support is neither very good nor very bad. It's somewhere in the middle, around five or six, on a scale from...
Read full review of Sangfor Endpoint Secure »
NadeemKhan
Group IT Director at a healthcare company
Whenever you have a problem, you'll get an answer in 30 minutes' time, maximum. Unless it is at a very awkward time,...
Read full review of Sangfor NGAF »
Anonymous User
Responsabile Sistemi Informativi at a construction company
Sangfor technical support is great. They're available 24/7.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Sean Herrera
Project Manager at a tech services company
We have some contacts here locally. We do contact them for support.
Read full review of Sangfor NGAF »
Anonymous User
Senior Presales Consultant at a tech services company
Technical support is very good. In a single call, the support person can come on site or address ones needs remotely...
Read full review of Sangfor NGAF »
Anonymous User
Infrastructure Department Head at a manufacturing company
In the event of a performance issue, such as users reporting slow access to specific websites, we conduct an internal...
Read full review of Sangfor NGAF »
Anonymous User
Junior Solutions Engineer at a tech services company
It is good. I had interacted with them for the POC, and we decided to purchase it very quickly. They were in Hong...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Zeeshan Ahmed Khan
Director of Sales and Operations at a tech services company
Overall, the support from Sangfor is phenomenal.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
TSWong
Distributor at a security firm
Sangfor HCI's technical support is good enough for an enterprise solution. Most of the time, they're able to resolve...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Vidura Senadeera
Head - Enterprise Solutions Architect at a tech services company
The technical support is good - they are very supportive and friendly and are available even on the weekends.
Read full review of Sangfor NGAF »

Review 1 of 30

KellyVon Der Heyden
Sales Director at a tech services company
The solution's technical support is good.
Read full review of StarWind Virtual Tape Library »
Seth Weber
Network & Systems Administrator at a healthcare company
Customer support is very good! The support rep knew what they were talking about and quickly got back to me with an...
Read full review of StarWind Virtual SAN »
Anonymous User
Company Owner at a insurance company
Technical support is perfect.
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at a computer software company
StarWind support is excellent. They are very knowledgeable and thorough.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at a non-profit

Read full review of StarWind HyperConverged Appliance »
MichaelBerman
Network Administrator at a tech services company
Technical support is Exceptional. They have very helpful and prompt responses.
Read full review of StarWind Virtual SAN »
Anonymous User
Sr. Network Engineer at a computer software company
Customer service has always been excellent.
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Engineer / Systems Administrator
Customer service/support is outstanding. All the guys that I have spoken with were highly professional, friendly,...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
I.T. Manager at a real estate/law firm
Support is great. You can call them anytime if you have issues and they'll respond to you. They are easy to deal...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works
The support team, from implementation to general operating questions, has been an incredible value add and well worth...
Read full review of StarWind Virtual SAN »
Bryan Schuler
Network Administrator at a manufacturing company
The times that I have called the StarWind ProActive Support, they were immediate and right there. I have had no...
Read full review of StarWind Virtual SAN »
Anonymous User
I.T. Director at a manufacturing company
The few times I've ever engaged with technical support were for upgrades, and it was always pretty painless, with the...
Read full review of StarWind Virtual SAN »
Demetris Papademetriou
System Administrator at a real estate/law firm
We did not use customer support for StarWind Virtual SAN.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at a computer software company
Their support has been excellent. They will walk you through every step of the way and help you with anything you...
Read full review of StarWind Virtual SAN »
Arcwell R. Hernandez
Director/Solutions Architect at a tech services company
very good
Read full review of StarWind Virtual SAN »
Anonymous User
Information Systems Manager at a aerospace/defense firm
StarWind Proactive Support is fairly responsive. They definitely go above and beyond to address the issues, when...
Read full review of StarWind Virtual SAN »
Anonymous User
Senior System Administrator at a educational organization
Customer service and support have been fantastic. The support staff is very knowledgeable.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works
Their software support team had been very helpful in the initial setup of the system and also helped to reconfigure...
Read full review of StarWind Virtual SAN »
Michael J Gage
Network Operations Manager at a comms service provider
I have talked to all levels of support over the years, including the developers. They have an amazing product and an...
Read full review of StarWind Virtual SAN »
Anonymous User
CEO at a tech vendor
Technical support is always available and helpful
Read full review of StarWind Virtual SAN »
Tyler Lejeune
Manager of Systems Administration at a marketing services firm
Customer support is great, and I have not had any issues getting timely help from StarWind Virtual SAN.
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at a computer software company
Their support is very knowledgable and willing to help, they always go well beyond what is required to make sure...
Read full review of StarWind Storage Appliance »
Anonymous User
Field Engineering Lead at a tech services company
Customer service is the best part of this product. The customer service and support I have received are unmatched by...
Read full review of StarWind Virtual SAN »
Julian Clarke
Solution Architect at a tech services company
StarWind's technical support capabilities are very good. They're very responsive and very competent. So even in the...
Read full review of StarWind Virtual SAN »
Kamil
Specialist in the center of security at a energy/utilities company
Our experience is that we get a fast response from technical support.
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT and Corporate Security at a financial services firm
We were really positively impressed with the support and help they offered (purchased with the product - with no...
Read full review of StarWind Virtual SAN »
Anonymous User
Informatics Analyst III at a university
I found their tech support to be excellent. I had a major issue where we could have lost all of our data on the VSAN,...
Read full review of StarWind Virtual SAN »
Sh. A. Farhan
Technical Manager at a computer software company
Customer service is easily available by email. I have not tried by phone. However, it's my understanding that they...
Read full review of StarWind Virtual SAN »
Anonymous User
Infrastructure Engineer at a construction company
Support is always very helpful and willing to help.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Manager, Network at a construction company
I would say StarWind has the best customer service and support. They are quick and aggressive in resolving any issues...
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

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