Compare SAP vs Stratoscale

SAP

Based on 1644 reviews.

Stratoscale

Based on 3 reviews.

Latest Research

Buyer's Guide

Microsoft Azure vs. SAP HANA Enterprise Cloud

February 2026

Microsoft Azure vs. SAP HANA Enterprise Cloud

Updated: February 2026

Buyer's Guide

SAP HANA Cloud vs. TiDB Cloud

February 2026

TiDB Cloud vs. SAP HANA Cloud

Updated: February 2026

Sample Customers

SAP HANA Enterprise Cloud

FC Bayern Munich, Reuters News Agency, MEMEBOX

Popular Solutions

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

9 reviews

Stratoscale [EOL]

0 reviews

Top Industries

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Nir Ashkenazi
Global VP Technology & President at a tech services company

Read full review of Stratoscale [EOL] »

Review 1 of 1

Customer Service

Sajith Paul
Prime Associate Member at a computer software company
I've never contacted the technical support for the SAP Cloud Platform, as I only have limited experience with it.
Read full review of SAP Cloud Platform »
Ijlal Naqvi
Lead SAP Cloud Services at a computer software company
The customer service is excellent, with SAP maintaining a 99.7% SLA commitment.
Read full review of SAP HANA Cloud »
Rajnikant Verma
SAP S4 Hana Solution Architect / Presales at a tech vendor
SAP now comes with BTP (Business Technology Platform) to provide technical support and development services, which is...
Read full review of SAP HANA Enterprise Cloud »
Manikandan Nair
IT Manager at a wholesaler/distributor
We receive proper support and do not have any concerns.
Read full review of SAP SuccessFactors Learning »
NarendraKumar2
Process Mining Consultant at a tech services company
The customer service and support are absolutely good. However, it might be delayed sometimes.
Read full review of SAP Signavio Process Intelligence »
Bruno Spiazzi
Business Process Analyst at a manufacturing company
I would rate the technical support of this solution a seven, on a scale from one to 10, with one being the worst and...
Read full review of SAP CRM »
Rajkumar V P
Director & CHRO at a computer software company
Technical support is a strong team.
Read full review of SAP HCM »
OğuzKalaycı
system engineer at a recruiting/HR firm
We have contacted support. The support team answers fast.
Read full review of SAP CRM »
Pratham Nagella
SRM Consultant at a tech vendor
The support from SAP PowerDesigner is great. I rate the support from SAP PowerDesigner an eight out of ten.
Read full review of SAP PowerDesigner »
Anonymous User
Senior Application Delivery Specialist at a pharma/biotech company
Technical support comes partially from SAP. There are also certain partner companies who are providing support, so...
Read full review of SAP ERP »
Thomas Kuhn
Head of CoE Process Management at a healthcare company
We are very happy with the technical support. They are fast and the team is competent.
Read full review of SAP Signavio Process Manager »
Muhammadshujaat Haider
SAP consultant SAP b 1 consultant at a tech services company
The customer service was excellent. If we encounter any issues or bugs with the system or any glitches, we reach out...
Read full review of SAP Business All-in-One »
AdeyemiShodeko
SAP Business Analyst at a consultancy
The technical support from SAP is quite good, although there is room for improvement. We receive quick responses when...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Audit advisor at a financial services firm
Most of the organizations I work for have a maximum attention licensing agreement with SAP, so the support service is...
Read full review of SAP Analytics Cloud »
Anonymous User
Solution Application Development Manager at a real estate/law firm
We have had experiences with technical support that are both good and bad. Overall, I would say that they are below...
Read full review of SAP ERP »
PreeteshPardeshi
SAP Process Mining Lead at a consultancy
Technical support could be better. Their services aren’t as good as, for example, Celonis. The response time is slow...
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Sr. HRIS Project Manager (Analyst) at a manufacturing company
The technical support for SAP SuccessFactors is quite helpful.
Read full review of SAP SuccessFactors »
Mohamed Sultan
Active Supervisor at a insurance company
My company does use the support offered on the product's website, but the employees of SAP in my region are not...
Read full review of SAP BusinessObjects GRC »
Anonymous User
SAP Consultant at a tech services company
I have received excellent support from SAP.
Read full review of SAP S/4HANA »
Anonymous User
Sr.SQL DBA at a tech vendor
It was good.
Read full review of SAP SQL Anywhere »
Rex Martin Abrasaldo
Member of SAP Production Support Team at a healthcare company
I have not yet experienced technical support.
Read full review of SAP Analytics Cloud »
Anonymous User
Team Lead at a tech services company
I am the technical support of the solution.
Read full review of SAP Business One »
Anonymous User
EPM Consultant at a consultancy
Since it is a stable tool we did not have to contact the technical support team.
Read full review of SAP Analytics Cloud »
Anonymous User
Senior Consultant at a tech vendor
There is SAP support available.
Read full review of SAP SuccessFactors Learning »
Anonymous User
Senior Manager at a computer software company
The technical support is okay but we sometimes struggle to get the responses in a timely manner. It's generally okay,...
Read full review of SAP Master Data Governance »
Anonymous User
Senior Advisor at a government
The support has become much more bureaucratic. Often when you log a question with support, they will not be able to...
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
Senior Treasury Analyst at a media company
Customer Service: It's good. Technical Support: It's good.
Read full review of SAP NetWeaver MDM [EOL] »
NelsonSoares
Solution Architect at a computer software company
The technical support from SAP is very restricted to its knowledge base. It does not add much beyond what is already...
Read full review of SAP Business One »
Anonymous User
Data Architect/Data Scientist
I did not use the paid support.
Read full review of SAP PowerDesigner »
Anonymous User
Developer at a government
For the most part, technical support is responsive and helpful. However, the majority of technical support is in...
Read full review of SAP Crystal Reports »

Review 1 of 30

Nir Ashkenazi
Global VP Technology & President at a tech services company
The value proposition is very good. We did our own ROI and we figured out that that's the best way to go. In terms of...
Read full review of Stratoscale [EOL] »
Anonymous User
Senior Director, IT Global Service & Support at a tech services company
Technical support is very good. We had a dedicated technical resource who was very knowledgeable.
Read full review of Stratoscale [EOL] »

Review 1 of 2

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.