Compare SAP vs Stratoscale

SAP

Based on 1643 reviews.

Stratoscale

Based on 3 reviews.

Latest Research

Buyer's Guide

Microsoft Azure vs. SAP HANA Enterprise Cloud

February 2026

Microsoft Azure vs. SAP HANA Enterprise Cloud

Updated: February 2026

Buyer's Guide

SAP HANA Cloud vs. TiDB Cloud

February 2026

TiDB Cloud vs. SAP HANA Cloud

Updated: February 2026

Sample Customers

SAP HANA Enterprise Cloud

FC Bayern Munich, Reuters News Agency, MEMEBOX

Popular Solutions

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

9 reviews

Stratoscale [EOL]

0 reviews

Top Industries

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Nir Ashkenazi
Global VP Technology & President at a tech services company

Read full review of Stratoscale [EOL] »

Review 1 of 1

Customer Service

Friedhelm Lefting
Managing Director at a tech services company
We use a third-party vendor for technical support. The support is good. It's not always easy to get the right...
Read full review of SAP ERP »
Bassem Mohammed
IT Application Manager at a manufacturing company
The technical support for SAP HANA is good. On a scale of one to five, I'm rating SAP support five out of five.
Read full review of SAP HANA »
Kumar Saurav
Director - SAP BTP at a tech services company
SAP has improved greatly in terms of technical support. Based on input from various companies, including us, they...
Read full review of SAP Cloud Platform »
Joe Lau
Senior Manager at a tech vendor
I would rate technical support from SAP around seven on a scale of 1 to 10, where one is the worst technical support...
Read full review of SAP HANA »
Chakrapani Mishra
Practice Head at a tech services company
When it comes to the solution's technical support, I feel that since it is a subscription-based model, you have to...
Read full review of SAP SuccessFactors Learning »
Patryk Golabek
CTO at a tech company
We have an enterprise license, so we are eligible for technical support. When we have gotten feedback for a client,...
Read full review of SAP Crystal Reports »
Shahid Latif
Business Intelligence Analyst at a engineering company
Customer Service: N/A Technical Support: N/A
Read full review of SAP BusinessObjects Business Intelligence Platform »
Zahid Mashhood
Head of IT at a pharma/biotech company
I find the technical support from SAP to be very difficult to get as we do not have a one-window solution. Every time...
Read full review of SAP S/4HANA »
Majid-Mustafa
Senior SAP Technical Consultant at a consultancy
I am a technical consultant. I communicate with our customers and note their requirements for implementing the product.
Read full review of SAP Integration Suite »
Anonymous User
Principal Business Process Architect at a government
The technical support is excellent. They cheerfully guide our own internal support team to resolve issues that lie...
Read full review of SAP Signavio Process Manager »
Anonymous User
Head of Finance Enterprise Application at a computer software company
We have created some tickets through our partner for some issues related to the maximum available fields, the number...
Read full review of SAP Analytics Cloud »
Naina Wahab
SAP Project Manager at a construction company
We communicate with SAP S_4HANA Cloud technical support occasionally, especially when using the 2018 version, where...
Read full review of SAP S/4HANA Cloud »
LangfordMunthali
Owner
The support wasn't that good. The implementation team didn't want to respond to issues. It took about three days to...
Read full review of SAP HCM »
Belinda Pearson
SAP specialist at a healthcare company
In all honesty, I must admit that I haven't had any direct interaction with SAP's technical team. The credit for the...
Read full review of SAP HCM »
Anonymous User
Program Manager at a tech services company
I think the technical support is good enough.
Read full review of SAP Data Services »
Ivan Avila
Administration and Finance Coordinator at a manufacturing company
Their support has been good. It has been a long time since we had any problem.
Read full review of SAP Business One »
Richard Silhan
Sup-basis consultant at a security firm
SAP's technical support is not working as it should be.
Read full review of SAP Cloud Platform »
Anonymous User
Senior Reporting Consultant at a tech services company
Customer Service: You try not to contact SAP, just Google search for answers to your problems. Technical Support: You...
Read full review of SAP Crystal Reports »
Muhammad-Zubair
Senior Functional Consultant at a computer software company
We get proper support. It is in English and we'd like different language options, however, their responsiveness and...
Read full review of SAP Data Services »
Vita Biletska
Process Manager at a non-tech company
I haven’t worked with Signavio support.
Read full review of SAP Signavio Process Manager »
Vignesh Kannan
SAP Consultant at a tech vendor
I have communicated with the technical support of SAP BusinessObjects Business Intelligence Platform. My impression...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Shahzad-Islam
ERP Project Manager & Managing Consultant at a educational organization
The technical support is not very good. We are not satisfied with the level of service we get. Microsoft, for...
Read full review of SAP ERP »
Anonymous User
Consultant at a consultancy
When I dealt with SAP directly, they were a little bit resistant to accepting the client's request for development....
Read full review of SAP HCM »
Anonymous User
Information Systems Manager at a manufacturing company
Technical support is not very good so I rate it a seven out of ten.
Read full review of SAP ERP »
Asad Rehman
Management Executive at a energy/utilities company
We have our IT support department for technical queries. So, we never directly contact the solution's technical...
Read full review of SAP HCM »
Gurgaon Gupta
Software Engineer at a tech services company
When you use the technical support you have to route through your implementation partner. Our implementation partner...
Read full review of SAP Business One »
Anonymous User
Associate Partner at a tech services company
Technical support depends on the size and type of company. Multiple support levels are available.
Read full review of SAP Master Data Governance »
Anonymous User
Senior Director IT, Business Intelligence & Data Resources
We have used technical support. I would rate their support as average. They are not as fast as we want them to be....
Read full review of SAP SuccessFactors »
Anonymous User
SAP Data and Analytics Leader - Technology Consulting and Advisory at a consultancy
Technical support is quite helpful and responsive. I would rate them at an eight or nine out of ten. We are very...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Senior SAP Solutions Analyst at a healthcare company
We do not use support from SAP but we have third-party support.
Read full review of SAP ERP »

Review 1 of 30

Nir Ashkenazi
Global VP Technology & President at a tech services company
The value proposition is very good. We did our own ROI and we figured out that that's the best way to go. In terms of...
Read full review of Stratoscale [EOL] »
Anonymous User
Senior Director, IT Global Service & Support at a tech services company
Technical support is very good. We had a dedicated technical resource who was very knowledgeable.
Read full review of Stratoscale [EOL] »

Review 1 of 2

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.