Compare SAP vs Zix

SAP

Based on 1639 reviews.

Zix

Based on 1 review.

Sample Customers

ZixOne

FNBC Bank, FSBB, First United Security Bank, Third Coast Bank

Popular Solutions

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

9 reviews

Webroot Advanced Email Encryption powered by Zix

0 reviews

Top Industries

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

John Zupancic
Vice President / Branch Manager / Senior Technician at a tech services company
Zix Email Message Privacy is used for mail threat protection. We are a reseller; we sell it to customers, but only...
Read full review of Webroot Advanced Email Encryption powered by Zix »

Review 1 of 1

Customer Service

Juzar Badami
Head of SAP Center of Excellence at a consumer goods company
The technical support could be improved.
Read full review of SAP S/4HANA »
MohammadShafiullah
MANAGER - IT SYSTEMS at a financial services firm
Regarding technical support, some functional-related issues are in the solution we are coordinating with the partner.
Read full review of SAP Business One »
Abhijit Misra
Director at a tech vendor
The technical support is very good; they are very helpful.
Read full review of SAP Master Data Governance »
Santosh Pallai
SAP BPC Consultant at a tech services company
Technical support has been good. They are helpful and responsive. we're satisfied with the level of support on offer.
Read full review of SAP Analytics Cloud »
Syed Fahad Anwar
Principal System Developer at a government
Customer Service: Customer service is good, and responses come within an acceptable time. Technical Support:...
Read full review of SAP Crystal Reports »
ROMIL SHAH
Deputy General Manger - Information Technology at a energy/utilities company
My team members who are handling SAP have been in touch with support. I would evaluate support at four out of five....
Read full review of SAP Business Warehouse »
Pratham Nagella
SRM Consultant at a tech vendor
The support from SAP PowerDesigner is great. I rate the support from SAP PowerDesigner an eight out of ten.
Read full review of SAP PowerDesigner »
Anonymous User
Manager, Enterprise Reporting Systems, Information Technology
On a scale of one to five, with five being outstanding and one being horrible, I'd say technical support rates a four.
Read full review of SAP Lumira »
RahulGupta5
Lead Engineer at a tech vendor
SAP's technical support sometimes takes longer to respond.
Read full review of SAP Cloud Platform »
Lilian Garcia
Director of Strategic Projects at a tech services company
I haven't used their technical support. We have a developer for any help.
Read full review of SAP Business One »
Diaa_Hussein
Digital Transformation Director at a manufacturing company
I have had a chance to contact SAP support for issues and problems. My impression of the way they provide support is...
Read full review of SAP IT Operations Analytics »
Manoj Sahoo
Divisional Manager IT at a manufacturing company
SAP's technical support is good - any time we've raised issues, they've fixed them.
Read full review of SAP Business ByDesign »
Juan Carlos Briceño
SAP BO Business Consultant at a tech services company
The technical support is excellent.
Read full review of SAP Business One »
Anonymous User
General Manager at a tech services company
I'm very satisfied with SAP's technical support. They took action on our issue quickly.
Read full review of SAP Business One »
Hari Priya
SAP Analytics Lead at a computer software company
The technical support from SAP is inadequate. We don't get timely responses, with support tickets taking more than 25...
Read full review of SAP HANA Cloud »
Anonymous User
Data Architect, Enterprise Data Warehouse at a healthcare company
Customer Service: We have to go through our systems integrator (Telus). Technical Support: Technical support is not...
Read full review of SAP IQ »
Anonymous User
SAP Application Specialist at a consumer goods company
A lot of errors could not be solved by us and our implementation partner which forced us to not be able to go-live....
Read full review of SAP NetWeaver MDM [EOL] »
Anonymous User
Consultant BI at a tech vendor
I rate them 9/10. Very good and very fast support from SAP.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Yen Dang
SAP Success Factors Team Lead at a tech services company
One thing I love about SuccessFactors is the SAP Cloud support. They are free. It's not like other SAP products that...
Read full review of SAP SuccessFactors »
Anonymous User
Senior Application Delivery Specialist at a pharma/biotech company
Technical support comes partially from SAP. There are also certain partner companies who are providing support, so...
Read full review of SAP ERP »
Yashwanth H R
Associate Software Enginner at a educational organization
The quality of support from my experience is good, and I would rate it eight out of ten. It could be better, but it's...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Senior SAP Basis Consultant at a manufacturing company
Technical support is good. We have not had any issues in this area.
Read full review of SAP Data Governance »
MichaelRaz
DA at a financial services firm
I think technical support is okay, but it could be better. As they are in France, it's a little difficult to reach...
Read full review of SAP PowerDesigner »
Jose A.Santos
Head of SAP Business Intelligence at a manufacturing company
The technical support is helpful, but at times it could be better. It is difficult when your native language is not...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
Senior lecturer and researcher at a university
From time to time every year, my account expires, then it has an automated service for renewing access. This is...
Read full review of SAP Signavio Process Manager »
Anonymous User
Senior Director Tech Ops at a sports company
Customer Service: Excellent. Technical Support: Excellent.
Read full review of SAP Customer Data Cloud »
Shahnawaz
Lead Consultant at a computer software company
The support for this solution is good. The availability is good and the responses for more information are quick....
Read full review of SAP BW4HANA »
JanBergman
Team Leader Business Process Management at a transportation company
The Signavio technical support is excellent.
Read full review of SAP Signavio Process Manager »
Vijayaraguraman Rajaram
Senior Technical Manager at a tech services company
I have not used technical support.
Read full review of SAP Cloud Platform »
Anonymous User
Director, SAP Security Consulting Services at a tech consulting company
Mid-range, it is not uncommon to file a technical support request and then have days pass before getting results....
Read full review of SAP Identity Management »

Review 1 of 30

John Zupancic
Vice President / Branch Manager / Senior Technician at a tech services company
Technical support is not as good as it used to be. They were fantastic when they were just AppRiver. They're not...
Read full review of Webroot Advanced Email Encryption powered by Zix »

Review 1 of 1

Technical Support

No Data Available

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