Compare SentinelOne vs SparkCognition

SentinelOne

Based on 509 reviews.

SparkCognition

Based on 9 reviews.

Sample Customers

SentinelOne Singularity Endpoint

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

DeepArmor

AV-Comparatives

Popular Solutions

SentinelOne Singularity Endpoint

117 reviews

SentinelOne Singularity Cloud Security

58 reviews

SentinelOne Wayfinder Threat Detection and Response

14 reviews

Darwin

0 reviews

DeepArmor

0 reviews

Top Industries

Financial Services Firm

10%

Computer Software Company

Outsourcing Company

Manufacturing Company

Construction Company

20%

Outsourcing Company

16%

Financial Services Firm

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
Read full review of SentinelOne Singularity Endpoint »
Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
Read full review of SentinelOne Singularity AI SIEM »
Md Rafique
it support at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Muhammad Fahad
Manager Tech. & Support (Information Technology) at Texitech
We use this solution for the scanning of emails and for internet browsing.
Read full review of DeepArmor »
NataliaCueto
Head of Technology at CapitalTech
We have been using it for our risk management portfolio. We are a lending institution. We give credit to small and...
Read full review of Darwin »

Review 1 of 2

Customer Service

Nicholas Basso
SOC Analyst L1 at a security firm
In my experience, SentinelOne Singularity Cloud Security's customer support is fast and efficient.
Read full review of SentinelOne Singularity Cloud Security »
Md Rafique
it support at a outsourcing company
My experience with the support has been very responsive and knowledgeable, particularly for technical issues and...
Read full review of SentinelOne Singularity AI SIEM »
Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
The tech support from SentinelOne is great.
Read full review of SentinelOne Singularity Endpoint »
Jesse McClure
Intern SOC Analyst at a tech services company
I've never contacted technical support.
Read full review of SentinelOne Singularity Cloud Security »
Phat Pham
Cyber Security Analyst at a comms service provider
The technical support is very responsive, and courteous, and provides great customer service. If we need something...
Read full review of SentinelOne Singularity Cloud Security »
Harish (Kumar)
Cybersecurity And Information Governance Head at Aeren
The customer support from the vendor is below average. If we consider their support, it is either average or below...
Read full review of SentinelOne Singularity Cloud Security »
Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
The technical support for SentinelOne is good. I would give them eight points for support on a scale from zero to...
Read full review of SentinelOne Singularity Endpoint »
Laurie Reynolds
Threat and Vulnerability Manager at GBG Plc
My impression of SentinelOne as a strategic security partner is very positive. In terms of support, for a lot of...
Read full review of SentinelOne Singularity Endpoint »
SatishKumar10
Information Security Analyst at ZEE
I rate Cloud Native Security support 8 out of 10. We contacted them about adding some policies and creating plugins...
Read full review of SentinelOne Singularity Cloud Security »
SteveLee
Director of IT at Integrus Architecture
I can't remember the last time I had to contact the solution's technical support. I would give the technical support...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Krishnakumar Mahadevan
CISO at Spink Solutions Private Limited
Regarding technical support from the vendor, CrowdStrike is number one. SentinelOne support is adequate, but compared...
Read full review of SentinelOne Singularity Endpoint »
Mitchell Ayers
IT Manager at a construction company
I contacted their technical support at the very beginning when I was rolling things out, but it was not a major...
Read full review of SentinelOne Singularity Endpoint »
Olive Kusumbara
Consultant at a tech services company
I think technical support is quite good; we have been in contact quite occasionally, and they provide expected answers.
Read full review of SentinelOne Singularity Endpoint »
surajku32
System Administrator at VATSIN Technology Solutions Pvt
The customer support for SentinelOne Singularity Endpoint is very good. On a scale of 1 to 10, I would rate the...
Read full review of SentinelOne Singularity Endpoint »
Aditya_Raj
DevOps Engineer at Hike
I would rate my experience with the technical support of SentinelOne Singularity Cloud Security as eight out of ten.
Read full review of SentinelOne Singularity Cloud Security »
Paramjeet Singh
IT Engineer at Softcell Technologies Limited
I would rate the technical support of SentinelOne Singularity Endpoint at ten out of ten because when I raise alerts,...
Read full review of SentinelOne Singularity Endpoint »
Prajwal HS
Specialist Information Security at Ujjivan Small Finance Bank
The technical support of the solution is good.
Read full review of SentinelOne Singularity Cloud Security »
SahilBhatt
Soc Analyst at Softcell Technologies Limited
I would evaluate customer service and technical support as an 8 on a scale of 1 to 10.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Cyber Security Administrator at a manufacturing company
Their support is great. Keith Fields and Mitch Milligan are always there. They have been super helpful. I knew Keith...
Read full review of SentinelOne Singularity Endpoint »
BRIAN DIETRICH
Agile Product Owner at Micron Technology, Inc.
I was extremely happy with their technical staff. The solution's tech support is top-notch. They have some really...
Read full review of SentinelOne Singularity Endpoint »
Gururaj-Doni
Cybersecurity Product Manager at a tech services company
In comparison to products such as Splunk and QRadar, their support is swift and quick.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Cloud Security & Architecture Specialist at a insurance company
The technical support is good.
Read full review of SentinelOne Singularity Cloud Security »
Alvaro Ramos
Cibersecurity Analyst at a consultancy
My impression of SentinelOne Singularity Endpoint's ability to ingest and correlate information across my different...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Responsable Programme Cybersécurité at a retailer
The customer support for SentinelOne Singularity Endpoint was great; as soon as we had an issue, they were able to...
Read full review of SentinelOne Singularity Endpoint »
Nisha S Kadam
Technical Specialist at Softcell Technologies Pvt. Ltd.
I evaluate the customer support team of SentinelOne Singularity Complete highly, stating that they provide good...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
DevOps Engineer at a computer software company
I rate SentinelOne support eight out of 10. Their support team is proactive. It has been a while since I connected...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Sr. Security Engineer at a financial services firm
The support team is hard to get a hold of.
Read full review of SentinelOne Singularity Endpoint »
Saket Taneja
Cyber Security Manager at a tech vendor
Technical support is good. They help us out on certain details. We can submit tickets in order to get assistance.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Enterprise Security Architect at a recruiting/HR firm
I talk to my TAM once a week, minimum. I think I have the best customer support in the business. I had an issue that...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
CSO at TechnoCentic
I would say technical support from SentinelOne is excellent. Everyone in SentinelOne is known to us for the last many...
Read full review of SentinelOne Singularity Endpoint »

Review 1 of 30

Anonymous User
Artificial Intelligence Engineer at a manufacturing company
We haven't needed to use support. We haven't had any big problems with it.
Read full review of Darwin »
EmmanuelCruz
Manager, Business Data Analytics at CapitalTech
Technical support for Darwin is good. We have had some trouble with our accounts in terms of being able to log in,...
Read full review of Darwin »
JuliaJenal
Junior Data Scientist at a tech services company
The people at SparkCognition were actually super-helpful in helping me figure out how to use it for my project. I'm...
Read full review of Darwin »
WaqarChaudhry
Consultant at a consultancy
We asked questions and there were a couple of qualified people we spoke to at SparkCognition.
Read full review of Darwin »
TalhaKhwaja
Software Engineer (ML/CompVision) at a computer software company
The technical support is quite responsive. It's good and fine.
Read full review of Darwin »
NataliaCueto
Head of Technology at CapitalTech
Whatever problems that we have had, their team has given us super fast responses and are always willing to help us...
Read full review of Darwin »
AaronCooke
Founder at Helio Summit
Tech support is really good and so are the customer success team guys. They're a terrific team to work with. They're...
Read full review of Darwin »
Anonymous User
Business Intelligence Director at a financial services firm
Tech support has been good. When we report something or when we need help, they have responded really fast. We are...
Read full review of Darwin »

Review 1 of 8

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.