Compare Silk vs StarWind

Silk

Based on 18 reviews.

StarWind

Based on 291 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

June 2026

VMware vSAN vs. StarWind Virtual SAN

Updated: June 2026

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

June 2026

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: June 2026

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

June 2026

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: June 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

StarWind Storage Appliance

Bosch, EC2 IT, Solid Earth Inc., Canon

Popular Solutions

Kaminario K2 [EOL]

0 reviews

StarWind Virtual SAN

28 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

1 reviews

Top Industries

Construction Company

21%

Financial Services Firm

14%

Manufacturing Company

10%

Outsourcing Company

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

V.J.
Storage Administrator at a tech services company

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Review 1 of 1

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Anonymous User
Director of Engineering at Telefonica
Customer Service: Very high - boutique level with great personal responses and very quick solutions. Technical...
Read full review of Kaminario K2 [EOL] »
V.J.
Storage Administrator at a tech services company
Customer Service: Good Customer Service. Technical Support: Good Technical Support.
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Anonymous User
Security Big Data Analysis Team at a government
I would rate technical support with an 8 out of 10.
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Anonymous User
Director Of Information Technology at a healthcare company
I would rate technical support as 3/5.
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Anonymous User
Senior DevOps Engineer at a computer software company
Support's amazing. When it came time for the flash upgrade, our rep contacted us, and put us in touch with their...
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Anonymous User
Network Administrator at a computer software company
The couple of technical support calls we've made, they've been proactive, very good about that; so that's been good....
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Anonymous User
IT Manager Of Infrastructure Services at a healthcare company
Support has been great. While I have never had to personally call, I've had my administrators call. Every time we...
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Anonymous User
Vice President / Chief Information Officer at a healthcare company
I rate technical support 3/5. There have been some inconsistencies.
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Anonymous User
Network Engineer at a comms service provider
It has the best technical support because technical support is very important for this country because their...
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Anonymous User
IT Manager,DBA at a manufacturing company
The technical support from Kaminario during two recoveries from power outages has also been outstanding. In both...
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Anonymous User
System Engineer - R&D at a tech services company
Technical support is very good. We had quick response for anything we needed.
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Anonymous User
IT Manager at a computer software company
Technical support is absolutely great. We ran into an issue due to some improper network configuration on our side...
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IT-3922
IT and Facilities Lead at a computer software company
We have not had cause to engage with their technical support.
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Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Have not had any components fail yet. Customer service emails me when they have new firmware and they upgrade it for me.
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Anonymous User
Senior Account Executive at Nordisk systems
I personally have not used technical support. I have many customers who have used them, and who have had great...
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Review 1 of 15

dchapman
Technology Director at Tryon International Equestrian Center & Resort
Technical support has been top-shelf!
Read full review of StarWind HyperConverged Appliance »
SimplifyTech
CEO at Simplify Technology
Their support goes above and beyond with the integration of their software.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Infrastructure Manager at TPRG
Every time I have called, I have gotten the person I need along with an answer to my questions.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Field Engineering Lead at Superior Support Resources, Inc.
Customer service is the best part of this product. The customer service and support I have received are unmatched by...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at Streeter Marshall LLP
Support is absolutely fantastic; we couldn't rate them highly enough.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Manager at a computer software company
Their support has been excellent. They will walk you through every step of the way and help you with anything you...
Read full review of StarWind Virtual SAN »
Anonymous User
Senior System Administrator at Inflexion
Customer service and support have been fantastic. The support staff is very knowledgeable.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works
The support provided is very prompt.
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Anonymous User
IT Manager at Kanal 75
Technical support is very helpful and they call back if I miss them to follow up on any open cases.
Read full review of StarWind HyperConverged Appliance »
Kamil
Specialist in the center of security at PERN S.A.
Our experience is that we get a fast response from technical support.
Read full review of StarWind Virtual SAN »
FAFCO
Director of Technology at FAFCO, Inc.
Their customer service at every level, both in terms of our account and technical support is very good. Everything...
Read full review of StarWind Virtual SAN »
HuckyBridge
President at EXAG Multimedia
I don't use the solution's technical support. They have good videos.
Read full review of StarWind Storage Appliance »
Anonymous User
Manager, Network at Burnham Holdings Inc
I would say StarWind has the best customer service and support. They are quick and aggressive in resolving any issues...
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Anonymous User
Senior Systems Engineer at a tech consulting company
In over 20 years of working in the IT industry, I have never encountered better support than I have with the team at...
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Anonymous User
Systems Engineer / Systems Administrator
Customer service/support is outstanding. All the guys that I have spoken with were highly professional, friendly,...
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Anonymous User
Works
Qualified online support specialists are always ready to help.
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Anonymous User
I.T. Manager at a real estate/law firm
Support is great. You can call them anytime if you have issues and they'll respond to you. They are easy to deal...
Read full review of StarWind HyperConverged Appliance »
Chris Swain
it at brimstone cottage
The customer support of StarWind Virtual SAN is excellent; it always has been. If I drop them a message or give them...
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Anonymous User
Solutions Architect at ITsavvy
Technical support has been good.
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Ryan Kimbrel
Chief Information Officer at Scott County Hospital, Scott City, KS
Amazing! They've gone above and beyond with helping us when we had hardware issues last year and again this year when...
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Anonymous User
System Admin | Network Engineer | Project Lead at R.K. Black, Inc
Support is prompt and usually, they can meet via Zoom in just a few minutes from the creation of a support...
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Tyler Funk
Sr. IT Systems Engineer at Weidner Property Management LLC
Customer support has gone above and beyond for me in the past, even though I'd forgotten to renew our support...
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Anonymous User
Company Owner at a insurance company
Technical support is perfect.
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Anonymous User
Director of Systems and Security at a wellness & fitness company
The technical support team is very knowledgeable.
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Anonymous User
Senior Network Engineer at Accel Entertainment Inc
I rate StarWind support 10 out of 10. They are fantastic. The StarWind team proactively alerts us about the latest...
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Andrew_Lee
IT Infrastructure Analyst at a retailer
Tech support is very prompt, very friendly. They're knowledgeable. I don't think I have come across anything that...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at a non-profit

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Anonymous User
Web Services and Systems Development at a non-profit
I never felt rushed while I had to install additional host NIC cards and they walked me through every step of the...
Read full review of StarWind Virtual SAN »
Gregory McGrady
PC Network Specialist at Watauga County
I have not had to reach out to customer support, so my experience has been positive.
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Dan Reynolds
Director of IT at BLDD ARCHITECTS INC
Tech support is fantastic. As I mentioned I consider StarWind tech support one of the main features. And if the poo...
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Review 1 of 30

Technical Support

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