Compare Silk vs StarWind

Silk

Based on 18 reviews.

StarWind

Based on 273 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

March 2025

VMware vSAN vs. StarWind Virtual SAN

Updated: March 2025

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

February 2025

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: February 2025

Buyer's Guide

FreeNAS vs. StarWind Storage Appliance

March 2025

FreeNAS vs. StarWind Storage Appliance

Updated: March 2025

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

StarWind Storage Appliance

Bosch, EC2 IT, Solid Earth Inc., Canon

Popular Solutions

Kaminario K2 [EOL]

0 reviews

StarWind Virtual SAN

43 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

4 reviews

Top Industries

No Data Available

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director of Engineering at Telefonica
production real time environments in 3 data centers Miami, London and Frankfurt About 4500 virtual machines
Read full review of Kaminario K2 [EOL] »

Review 1 of 1

WJHG
Soporte IT at Sildan Security
First, I need to explain what motivated me to use VSAN. Some time ago, I developed a work environment with KVM...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
HunterMorgan
Owner at Data Barn
I'm a value-added reseller for Microsoft. I do some other stuff on these HCAs too, but that's the easiest way to...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 4

Customer Service

Anonymous User
IT Manager at a computer software company
Technical support is absolutely great. We ran into an issue due to some improper network configuration on our side...
Read full review of Kaminario K2 [EOL] »
Anonymous User
IT Manager Of Infrastructure Services at a healthcare company
Support has been great. While I have never had to personally call, I've had my administrators call. Every time we...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Have not had any components fail yet. Customer service emails me when they have new firmware and they upgrade it for me.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Director of Engineering at Telefonica
Customer Service: Very high - boutique level with great personal responses and very quick solutions. Technical...
Read full review of Kaminario K2 [EOL] »
Anonymous User
IT Manager,DBA at a manufacturing company
The technical support from Kaminario during two recoveries from power outages has also been outstanding. In both...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior DevOps Engineer at a computer software company
Support's amazing. When it came time for the flash upgrade, our rep contacted us, and put us in touch with their...
Read full review of Kaminario K2 [EOL] »
IT-3922
IT and Facilities Lead at a computer software company
We have not had cause to engage with their technical support.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Network Administrator at a computer software company
The couple of technical support calls we've made, they've been proactive, very good about that; so that's been good....
Read full review of Kaminario K2 [EOL] »
Anonymous User
Network Engineer at a comms service provider
It has the best technical support because technical support is very important for this country because their...
Read full review of Kaminario K2 [EOL] »
V.J.
Storage Administrator at a tech services company
Customer Service: Good Customer Service. Technical Support: Good Technical Support.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Director Of Information Technology at a healthcare company
I would rate technical support as 3/5.
Read full review of Kaminario K2 [EOL] »
Anonymous User
System Engineer - R&D at a tech services company
Technical support is very good. We had quick response for anything we needed.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Vice President / Chief Information Officer at a healthcare company
I rate technical support 3/5. There have been some inconsistencies.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior Account Executive at Nordisk systems
I personally have not used technical support. I have many customers who have used them, and who have had great...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Security Big Data Analysis Team at a government
I would rate technical support with an 8 out of 10.
Read full review of Kaminario K2 [EOL] »

Review 1 of 15

NisarAhmad
Freelance Technology Writer at TechnologyAdvice
The technical support experience so far has been positive.
Read full review of StarWind Virtual SAN »
Balaji Velaga
Consultant at HCLSoftware
I rate the technical support a nine out of ten.
Read full review of StarWind Storage Appliance »
dchapman
Technology Director at Tryon International Equestrian Center & Resort
Technical support has been top-shelf!
Read full review of StarWind HyperConverged Appliance »
Kader Bouteldja
Infrastructure architect at Mailo
I haven't experienced support since I used the free version. Anyway, I have found plenty of support from StarWind...
Read full review of StarWind Virtual SAN »
KellyVon Der Heyden
Sales Director at CLOUD READY SOLUTIONS
The solution's technical support is good.
Read full review of StarWind Virtual Tape Library »
reviewer0295725
Infrastructure Engineer at Euro Garages Limited
The customer service and support provided by StarWind were exceptional. Whenever we reached out with questions or...
Read full review of StarWind Virtual SAN »
Anonymous User
CEO, Founder at a tech services company
StarWind support is amazing. They are helpful and respond very quickly. Support is available via teleconference, as...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Infrastructure Manager at TPRG
Every time I have called, I have gotten the person I need along with an answer to my questions.
Read full review of StarWind HyperConverged Appliance »
MemphisGuy
Network Services Manager at a educational organization
It's been great. They generally call if there is any issue.
Read full review of StarWind Storage Appliance »
Anonymous User
IT Director at Southeast Aerospace, Inc.
Working with the support team has been great. Connecting with somebody during and after business hours has been...
Read full review of StarWind HyperConverged Appliance »
Ross Bullock
IT Manager at Bonitas Trust
The technical support from StarWind is excellent. The guys really know what they're doing, and they're really...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director of IT at Kelly Aerospace, Inc.
Support is nothing but stellar. The support staff is very knowledgeable and willing to help.
Read full review of StarWind Virtual SAN »
Justin Graves
IT Supervisor at Area Agency on Aging Region 9, Inc.
The technical support is A+.
Read full review of StarWind Virtual SAN »
Andrew_Lee
IT Infrastructure Analyst at a retailer
Tech support is very prompt, very friendly. They're knowledgeable. I don't think I have come across anything that...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Application Engineer at Rakuten
Technical support is very responsive, helpful, and friendly.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Service Supervisor at VIP Technology Solutions Group
Tech support has been fantastic. Always willing to help no matter what time of day/night. I've never had to have an...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Infrastructure Engineer at H. W. Martin (Fencing Contractors) Ltd.
Support is always very helpful and willing to help.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Informatics Analyst III at University of Alabama at Birmingham
I found their tech support to be excellent. I had a major issue where we could have lost all of our data on the VSAN,...
Read full review of StarWind Virtual SAN »
Evgenii Korsak
Works
The technical support is very good.
Read full review of StarWind Virtual SAN »
Anonymous User
Area Sales Manager at ABPL
They have very responsive customer support.
Read full review of StarWind Virtual SAN »
Anonymous User
Head of Infrastructure and Networks at a insurance company
The technical support is very good as previously stated.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
New Business and New Products Manager at dualBASE
I did not need any service and support as it is really well documented.
Read full review of StarWind Virtual SAN »
RobMooij
CTO at Bg-software
Their technical support team is excellent.
Read full review of StarWind Storage Appliance »
Andrey Naumov
System Administrator at Craft Group
They are very friendly and have quick support.
Read full review of StarWind Virtual SAN »
Stefan Novak
Principal of ICT Infrastructure and Services at Northgate High School
Customer service and support were amazing. They offer quick responses and are very helpful and knowledgeable. We had...
Read full review of StarWind Virtual SAN »
Bern Farrant
Security and Systems Engineer at New Creation Consulting
The technical support is responsive and competent. If only more companies were like this...
Read full review of StarWind Virtual SAN »
HunterMorgan
Owner at Data Barn
We don't use the proactive part of support a whole lot but that's really because we're a very simple setup at the...
Read full review of StarWind HyperConverged Appliance »
ChrisKlose
IT Manager at a transportation company
I would commend the support. They have very knowledgeable people. If they don't have the answer, they quickly access...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works
The support provided is very prompt.
Read full review of StarWind Virtual SAN »
Isaiah Jesch
IT Director at Marion County R-II School
I have been very impressed with the support team. Every encounter I have had has been quickly responded to with both...
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.