Compare Silk vs StarWind

Silk

Based on 18 reviews.

StarWind

Based on 296 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

June 2026

VMware vSAN vs. StarWind Virtual SAN

Updated: June 2026

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

June 2026

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: June 2026

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

June 2026

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: June 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

StarWind Storage Appliance

Bosch, EC2 IT, Solid Earth Inc., Canon

Popular Solutions

Kaminario K2 [EOL]

0 reviews

StarWind Virtual SAN

28 reviews

StarWind HyperConverged Appliance

2 reviews

StarWind Storage Appliance

0 reviews

Top Industries

Construction Company

20%

Outsourcing Company

13%

Financial Services Firm

13%

Manufacturing Company

Financial Services Firm

11%

Computer Software Company

10%

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

V.J.
Storage Administrator at a tech services company

Read full review of Kaminario K2 [EOL] »

Review 1 of 1

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Anonymous User
IT Manager Of Infrastructure Services at a healthcare company
Support has been great. While I have never had to personally call, I've had my administrators call. Every time we...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Network Engineer at a comms service provider
It has the best technical support because technical support is very important for this country because their...
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Anonymous User
Director Of Information Technology at a healthcare company
I would rate technical support as 3/5.
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Anonymous User
Security Big Data Analysis Team at a government
I would rate technical support with an 8 out of 10.
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Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Have not had any components fail yet. Customer service emails me when they have new firmware and they upgrade it for me.
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Anonymous User
IT Manager at a computer software company
Technical support is absolutely great. We ran into an issue due to some improper network configuration on our side...
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Anonymous User
Vice President / Chief Information Officer at a healthcare company
I rate technical support 3/5. There have been some inconsistencies.
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IT-3922
IT and Facilities Lead at a computer software company
We have not had cause to engage with their technical support.
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Anonymous User
IT Manager,DBA at a manufacturing company
The technical support from Kaminario during two recoveries from power outages has also been outstanding. In both...
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Anonymous User
System Engineer - R&D at a tech services company
Technical support is very good. We had quick response for anything we needed.
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Anonymous User
Senior Account Executive at Nordisk systems
I personally have not used technical support. I have many customers who have used them, and who have had great...
Read full review of Kaminario K2 [EOL] »
V.J.
Storage Administrator at a tech services company
Customer Service: Good Customer Service. Technical Support: Good Technical Support.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Network Administrator at a computer software company
The couple of technical support calls we've made, they've been proactive, very good about that; so that's been good....
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Anonymous User
Director of Engineering at Telefonica
Customer Service: Very high - boutique level with great personal responses and very quick solutions. Technical...
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Anonymous User
Senior DevOps Engineer at a computer software company
Support's amazing. When it came time for the flash upgrade, our rep contacted us, and put us in touch with their...
Read full review of Kaminario K2 [EOL] »

Review 1 of 15

Jacob Egan
Systems Administrator at White Oak Management
Any interaction with customer service and support has been awesome. They are quick to respond and very thorough.
Read full review of StarWind Virtual SAN »
Christian Nissia
IT Support Engineer at a consultancy
I have contacted them sometimes, and I can say they are very quick to respond. As soon as we contact them, around...
Read full review of StarWind Virtual SAN »
Marian L
Engineer at Luconsult
The support was excellent. I was assisted well and all the steps were explained to me, including how it should be set...
Read full review of StarWind Virtual SAN »
Seth Weber
Network & Systems Administrator at Clarion Forest VNA
Customer support is very good! The support rep knew what they were talking about and quickly got back to me with an...
Read full review of StarWind Virtual SAN »
reviewer189641
Systemadministratör at Hantverksdata Sverige AB
The one time I had to contact support, they were very good and I got the impression they understand storage and their...
Read full review of StarWind Virtual SAN »
Jccerong Heron
System Engineer at a tech vendor
I have to add that the support team of StarWind really knows the product and is helpful to implement the solution....
Read full review of StarWind Virtual SAN »
Russ Le Puill
IT Manager at St Peter's Church of England Aided School
All support is very helpful and friendly.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Server Administrator at John Wood Community College
Technical support is quick to respond and proactive with our additional support.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
I.T. Director at MBI
The few times I've ever engaged with technical support were for upgrades, and it was always pretty painless, with the...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Tech/ Network Admin at Society of St James
Customer service is very helpful and polite. They will help you with pricing and to find the proper license that...
Read full review of StarWind Virtual SAN »
Anonymous User
Works at PPL
Their support team is highly knowledgeable and skilled in assisting customers with any technical issues they may...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at Westmoreland Mining LLC
Their support is top-notch. StarWind support is very proactive and easy to work with. Their support engineers know...
Read full review of StarWind HyperConverged Appliance »
Matt_Thomas
Network Manager at Riverston Schools
They are great at monitoring. The Proactive Premium Support has helped to free up an employee, as I'm the only one...
Read full review of StarWind HyperConverged Appliance »
Ho-Ching Yung
IT Director/Senior Software Developer at Hillis-Carnes Engineering
Tech support has been quick, has a very quick response, and they also provocatively monitor the appliance's status.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Senior IT Support Specialist at Seneca Family of Agencies
Customer service has been kind and professional and on top of their game. We're notified very quickly if they notice...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Infrastructure Manager at TPRG
Every time I have called, I have gotten the person I need along with an answer to my questions.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Manager at Kanal 75
Technical support is very helpful and they call back if I miss them to follow up on any open cases.
Read full review of StarWind HyperConverged Appliance »
GrzegorzEBX
Owner at ElectronicsBox.com.pl
Support is on a high level.
Read full review of StarWind Virtual SAN »
Ricardo.XGZ
Network Specialist at Nexans aeA
Fast response and great attention.
Read full review of StarWind Virtual SAN »
Mart Vernik
Digital Archive System Administrator at Rahvusarhiiv
Customer service is helpful.
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Anonymous User
IT Director at SSB Security State Bank
Customer support has been terrific and support has been very knowledgeable and timely. Sometimes, the accent has been...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Web Services and Systems Development at a non-profit
I never felt rushed while I had to install additional host NIC cards and they walked me through every step of the...
Read full review of StarWind Virtual SAN »
Evgenii Korsak
Works
The technical support is very good.
Read full review of StarWind Virtual SAN »
Andrew_Lee
IT Infrastructure Analyst at a retailer
Tech support is very prompt, very friendly. They're knowledgeable. I don't think I have come across anything that...
Read full review of StarWind HyperConverged Appliance »
Jose Escario
Infrastructure Manager at Beacon Fronline Solutions Inc
It's easy to file a ticket when you are experiencing problem with this vsan
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Engineer / Systems Administrator
Customer service/support is outstanding. All the guys that I have spoken with were highly professional, friendly,...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works
Qualified online support specialists are always ready to help.
Read full review of StarWind Virtual SAN »
Anonymous User
Solutions Architect at ITsavvy
Technical support has been good.
Read full review of StarWind Virtual SAN »
Isaiah Jesch
IT Director at Marion County R-II School
I have been very impressed with the support team. Every encounter I have had has been quickly responded to with both...
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Anonymous User
Senior System Administrator at Inflexion
Customer service and support have been fantastic. The support staff is very knowledgeable.
Read full review of StarWind HyperConverged Appliance »

Review 1 of 30

Technical Support

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