Compare Silk vs StarWind

Silk

Based on 18 reviews.

StarWind

Based on 287 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

March 2026

VMware vSAN vs. StarWind Virtual SAN

Updated: March 2026

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

March 2026

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: March 2026

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

March 2026

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: March 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

StarWind Storage Appliance

Bosch, EC2 IT, Solid Earth Inc., Canon

Popular Solutions

Kaminario K2 [EOL]

0 reviews

StarWind Virtual SAN

25 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

1 reviews

Top Industries

No Data Available

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

V.J.
Storage Administrator at a tech services company

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Review 1 of 1

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
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Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
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Review 1 of 3

Customer Service

Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Have not had any components fail yet. Customer service emails me when they have new firmware and they upgrade it for me.
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Anonymous User
System Engineer - R&D at a tech services company
Technical support is very good. We had quick response for anything we needed.
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Anonymous User
Director of Engineering at Telefonica
Customer Service: Very high - boutique level with great personal responses and very quick solutions. Technical...
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Anonymous User
Security Big Data Analysis Team at a government
I would rate technical support with an 8 out of 10.
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Anonymous User
IT Manager Of Infrastructure Services at a healthcare company
Support has been great. While I have never had to personally call, I've had my administrators call. Every time we...
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IT-3922
IT and Facilities Lead at a computer software company
We have not had cause to engage with their technical support.
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Anonymous User
Network Administrator at a computer software company
The couple of technical support calls we've made, they've been proactive, very good about that; so that's been good....
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Anonymous User
Director Of Information Technology at a healthcare company
I would rate technical support as 3/5.
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Anonymous User
IT Manager,DBA at a manufacturing company
The technical support from Kaminario during two recoveries from power outages has also been outstanding. In both...
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Anonymous User
Senior DevOps Engineer at a computer software company
Support's amazing. When it came time for the flash upgrade, our rep contacted us, and put us in touch with their...
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Anonymous User
Vice President / Chief Information Officer at a healthcare company
I rate technical support 3/5. There have been some inconsistencies.
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Anonymous User
Network Engineer at a comms service provider
It has the best technical support because technical support is very important for this country because their...
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Anonymous User
Senior Account Executive at Nordisk systems
I personally have not used technical support. I have many customers who have used them, and who have had great...
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Anonymous User
IT Manager at a computer software company
Technical support is absolutely great. We ran into an issue due to some improper network configuration on our side...
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V.J.
Storage Administrator at a tech services company
Customer Service: Good Customer Service. Technical Support: Good Technical Support.
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Review 1 of 15

A Mizuno
IT Manager at The Children's Foundation
Service technicians are professional, knowledgeable, and very responsive.
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dchapman
Technology Director at Tryon International Equestrian Center & Resort
Technical support has been top-shelf!
Read full review of StarWind HyperConverged Appliance »
MIT
IT System Administrator at Ludwig Meyer GmbH & Co. KG
We really only had contacted the support for the final checkup after setting it up ourselves, so that they could...
Read full review of StarWind Virtual SAN »
reviewer189641
Systemadministratör at Hantverksdata Sverige AB
The one time I had to contact support, they were very good and I got the impression they understand storage and their...
Read full review of StarWind Virtual SAN »
NisarAhmad
Freelance Technology Writer at TechnologyAdvice
The technical support experience so far has been positive.
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Anonymous User
CTO - Partner at SabreTech Consulting LLC
Support has been very good. I regularly schedule off hours support sessions and their team has never complained.
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Anonymous User
CIO at JSC Sheremetyevo International Airport
The experience of work with clients/technical support is very positive. Everything is fast and available.
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Anonymous User
Works at a educational organization
Technical support is great. They are very responsive, they always reply quickly, and seem very knowledgeable.
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Richard Ojeleye
Deputy Director of Technology and Communications at a comms service provider
I like the ProActive support. All the guys that I have spoken or dealt with are professionals. I find this very...
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Anonymous User
I.T. Director at MBI
The few times I've ever engaged with technical support were for upgrades, and it was always pretty painless, with the...
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Anonymous User
Senior Technical Architect at HSData LTD
We haven't had any issues with the solution so have had no need to request service/technical support. However, our...
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Shawn Bender
Global IS Admin at Benshaw, Inc.
We have no issues working with StarWind's customer service department.
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Anonymous User
Chief Technology Expert at Rapid Response Networks
Vendor support has been very responsive and provided help with all issues we have encountered.
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Anonymous User
Enterprise Cloud Manager at Exponential-e
We had one incident for which we required the help of their support. Our questions and queries were answered within...
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Anonymous User
Informatics Analyst III at University of Alabama at Birmingham
I found their tech support to be excellent. I had a major issue where we could have lost all of our data on the VSAN,...
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Anonymous User
Application Engineer at Rakuten
Technical support is very responsive, helpful, and friendly.
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Kristopher Skully
Systems Administrator at Hospice of the Western Reserve
So far, the little that I've worked with tech support, they seem to be pretty great. We also bought a backup server...
Read full review of StarWind HyperConverged Appliance »
Matt_Thomas
Network Manager at Riverston Schools
They are great at monitoring. The Proactive Premium Support has helped to free up an employee, as I'm the only one...
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Anonymous User
Works
Their software support team had been very helpful in the initial setup of the system and also helped to reconfigure...
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Anonymous User
Company Owner at a insurance company
Technical support is perfect.
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Anonymous User
Senior Cloud Services Engineer at a tech services company
I've not needed to speak to them for any support. That said, I've spoken to a customer service rep, and they are very...
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Robert Ivanusa
Director Of IT And Corporate Security at SLOVENSKI DRŽAVNI HOLDING, d.d.
We were really positively impressed with the support and help they offered (purchased with the product - with no...
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Kyle Buxton
Manager, Field Support at a outsourcing company
The technical support team has been very involved and supportive. They have been great at demoing what they can do...
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Anonymous User
System Admin | Network Engineer | Project Lead at R.K. Black, Inc
Support is prompt and usually, they can meet via Zoom in just a few minutes from the creation of a support...
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Barry Miles
IT Manager at Sutton Group
Customer service and support is the best I have experienced with any supplier.
Read full review of StarWind HyperConverged Appliance »
Brendan
Technology Manager at Tryon International Equestrian Center
Their customer service and support are top-notch.
Read full review of StarWind HyperConverged Appliance »
Fritz Fulde
IT Specialist at a tech services company
Most of the information was quite clear on their website. The knowledge base is quite sufficient with all the info...
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Anonymous User
IT Operations Manager
They have proactive support which prior to using StarWind, was a new concept for us. It's incredible. We spend less...
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Tyler Funk
Sr. IT Systems Engineer at Weidner Property Management LLC
Customer support has gone above and beyond for me in the past, even though I'd forgotten to renew our support...
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David Rager
CEO CIO at Store & Haul Inc
Their customer support has been pretty good. They've done a really good job of supporting the product and even...
Read full review of StarWind HyperConverged Appliance »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.