Compare Silk vs StarWind

Silk

Based on 18 reviews.

StarWind

Based on 286 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

January 2026

VMware vSAN vs. StarWind Virtual SAN

Updated: January 2026

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

January 2026

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: January 2026

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

January 2026

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: January 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

StarWind Storage Appliance

Bosch, EC2 IT, Solid Earth Inc., Canon

Popular Solutions

Kaminario K2 [EOL]

0 reviews

StarWind Virtual SAN

29 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

1 reviews

Top Industries

No Data Available

Computer Software Company

15%

Manufacturing Company

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

V.J.
Storage Administrator at a tech services company

Read full review of Kaminario K2 [EOL] »

Review 1 of 1

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at a aerospace/defense firm
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at a educational organization
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Anonymous User
Senior Account Executive at a tech services company
I personally have not used technical support. I have many customers who have used them, and who have had great...
Read full review of Kaminario K2 [EOL] »
V.J.
Storage Administrator at a tech services company
Customer Service: Good Customer Service. Technical Support: Good Technical Support.
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Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Have not had any components fail yet. Customer service emails me when they have new firmware and they upgrade it for me.
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Anonymous User
System Engineer - R&D at a tech services company
Technical support is very good. We had quick response for anything we needed.
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Anonymous User
IT Manager Of Infrastructure Services at a healthcare company
Support has been great. While I have never had to personally call, I've had my administrators call. Every time we...
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Anonymous User
IT Manager at a computer software company
Technical support is absolutely great. We ran into an issue due to some improper network configuration on our side...
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Anonymous User
IT Manager,DBA at a manufacturing company
The technical support from Kaminario during two recoveries from power outages has also been outstanding. In both...
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Anonymous User
Security Big Data Analysis Team at a government
I would rate technical support with an 8 out of 10.
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Anonymous User
Senior DevOps Engineer at a computer software company
Support's amazing. When it came time for the flash upgrade, our rep contacted us, and put us in touch with their...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Director of Engineering at a comms service provider
Customer Service: Very high - boutique level with great personal responses and very quick solutions. Technical...
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IT-3922
IT and Facilities Lead at a computer software company
We have not had cause to engage with their technical support.
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Anonymous User
Network Administrator at a computer software company
The couple of technical support calls we've made, they've been proactive, very good about that; so that's been good....
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Anonymous User
Vice President / Chief Information Officer at a healthcare company
I rate technical support 3/5. There have been some inconsistencies.
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Anonymous User
Director Of Information Technology at a healthcare company
I would rate technical support as 3/5.
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Anonymous User
Network Engineer at a comms service provider
It has the best technical support because technical support is very important for this country because their...
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Review 1 of 15

reviewer189641
Systemadministratör at a tech vendor
The one time I had to contact support, they were very good and I got the impression they understand storage and their...
Read full review of StarWind Virtual SAN »
Jccerong Heron
System Engineer at a tech vendor
I have to add that the support team of StarWind really knows the product and is helpful to implement the solution....
Read full review of StarWind Virtual SAN »
Artur Eichmann
Systemadministrator at a tech services company
I haven't had a chance to contact support yet; the consultation process through to implementation is great.
Read full review of StarWind HyperConverged Appliance »
WJHG
Soporte IT at a security firm
We have not had any contact with technical support.
Read full review of StarWind Virtual SAN »
Marian L
Engineer at a tech services company
The support was excellent. I was assisted well and all the steps were explained to me, including how it should be set...
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Administrator at a engineering company
The technical support is amazing. Five stars. They are quick to respond and are able to handle issues very quickly...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Service Supervisor at a tech services company
Tech support has been fantastic. Always willing to help no matter what time of day/night. I've never had to have an...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
CEO, Founder at a tech services company
StarWind support is amazing. They are helpful and respond very quickly. Support is available via teleconference, as...
Read full review of StarWind Virtual SAN »
Max Polanc
IT Admin
We have found that we can get a quick response to questions on the forums.
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Justin Graves
IT Supervisor at a non-profit
The technical support is A+.
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Anonymous User
Senior Network Engineer at a leisure / travel company
I rate StarWind support 10 out of 10. They are fantastic. The StarWind team proactively alerts us about the latest...
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James Ching
Systems Analyst at a healthcare company
They have the best support I've experienced with any vendor I've worked with up until now. We're still only 2 months...
Read full review of StarWind HyperConverged Appliance »
Kristopher Skully
Systems Administrator at a healthcare company
So far, the little that I've worked with tech support, they seem to be pretty great. We also bought a backup server...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Interim CTO at a non-tech company
I praise them for their support and the willingness to always be available. I would rate their support at ten out of...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Information Systems Manager at a aerospace/defense firm
StarWind Proactive Support is fairly responsive. They definitely go above and beyond to address the issues, when...
Read full review of StarWind Virtual SAN »
Isaiah Jesch
IT Director at a educational organization
I have been very impressed with the support team. Every encounter I have had has been quickly responded to with both...
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Fritz Fulde
IT Specialist at a tech services company
Most of the information was quite clear on their website. The knowledge base is quite sufficient with all the info...
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Anonymous User
Senior IT Support Specialist at a healthcare company
Customer service has been kind and professional and on top of their game. We're notified very quickly if they notice...
Read full review of StarWind HyperConverged Appliance »
HunterMorgan
Owner at a tech services company
We don't use the proactive part of support a whole lot but that's really because we're a very simple setup at the...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Application Engineer at a retailer
Technical support is very responsive, helpful, and friendly.
Read full review of StarWind Virtual SAN »
Matthew Henson
Owner at a tech services company
When I've had a problem, I have had someone respond almost immediately. If not picking up the phone and helping me...
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Evgenii Korsak
Works
The technical support is very good.
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Ricardo.XGZ
Network Specialist at a transportation company
Fast response and great attention.
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Anonymous User
Manager, Network at a construction company
I would say StarWind has the best customer service and support. They are quick and aggressive in resolving any issues...
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Lukasz Z.
VMware Administrator, VMware vExpert at a financial services firm
Very good. I've got standard support but the reaction time is always 1-2 hours.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
I have only needed to reach out to the support team a couple of times since this software was implemented. They...
Read full review of StarWind Virtual SAN »
Raul Faria
CTO at a tech services company
They were very friendly and helpful, staying professional and competent at all times.
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Anonymous User
Deputy Director at a government
Over a period of nine years, we applied three times to technical support. In all cases, the problem has been solved.
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Anonymous User
Project Engineer at a manufacturing company
Customer service and support replied quickly and ensured everything was implemented correctly. They checked in and...
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Bryan Schuler
Network Administrator at a manufacturing company
The times that I have called the StarWind ProActive Support, they were immediate and right there. I have had no...
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.