Compare Snowflake Computing vs TIBCO

Snowflake Computing

Based on 147 reviews.

TIBCO

Based on 220 reviews.

Latest Research

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

January 2026

TIBCO Live Datamart vs. Snowflake

Updated: January 2026

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

January 2026

Snowflake vs. TIBCO Live Datamart

Updated: January 2026

Sample Customers

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

TIBCO Live Datamart

Aerospace Corporation, Balfour Beatty Infrastructure Services, Banco Sabadell, Bolton Borough Council

Popular Solutions

13 reviews

20 reviews

9 reviews

7 reviews

3 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

11%

Manufacturing Company

Retailer

Financial Services Firm

16%

Manufacturing Company

10%

Computer Software Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SunilPatil1
Asset Builder at a tech vendor
In terms of solutions such as security, automation, or monitoring, security is prime. In agentic, I am building the...
Read full review of Snowflake »
Garima Goel
Associate Principal Engineer at a tech vendor
I mainly use Snowflake Analytics for creating the data lake in Snowflake, specifically the medallion architecture,...
Read full review of Snowflake Analytics »

Review 1 of 2

AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Ashish-Sahu
Technical Manager at a outsourcing company
TIBCO Jaspersoft provides user-friendly reports that are rich in format. The installation process and deployment have...
Read full review of TIBCO Jaspersoft »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »
Anonymous User
Data Governance System Specialist at a energy/utilities company
I have worked with TIBCO Spotfire in my previous organization last year. We worked with TIBCO Spotfire for almost a...
Read full review of TIBCO Spotfire »
ChristopherLebuso
Software Developer at a comms service provider
I receive the requirements, and I build my services on typical BusinessWorks.
Read full review of TIBCO BusinessWorks »

Review 1 of 5

Customer Service

Biraja Mishra
Senior Principal Consultant at a computer software company
They're perfect. They're excellent. It could be because we are partners.
Read full review of Snowflake »
VipinGupta
Sr Manager at a computer software company
Technical support is good. It is readily available and they are very responsive.
Read full review of Snowflake »
Dmitri Solodovnik
Business Intelligence Team Lead at a computer software company
The solution's technical support team responds on time, but some complicated issues take time to be resolved.
Read full review of Snowflake Analytics »
Avijit Bhattacharya
Senior Data Engineer at a financial services firm
If I were to rate the support on a scale of one to ten, it would fall around six. Occasionally, there are delays in...
Read full review of Snowflake Analytics »
Omar AKIL
Big Data & Cloud Manager at a tech services company
I find Snowflake's technical support to be highly responsive. They are exceptionally quick to address issues,...
Read full review of Snowflake Analytics »
AmolDhormare
Data Integration Developer at a tech services company
We interacted with customer support, and they were quite helpful. They listened to our issues and provided solutions,...
Read full review of Snowflake »
SaravananThiagarajan
Data Scientist at a computer software company
I have not been in contact with technical support, although my team has been and they are okay with it. My impression...
Read full review of Snowflake »
Paresh_Nayak
Solutions Architect at a financial services firm
The technical support for Snowflake Analytics is excellent based on what I have heard from others. It is responsive,...
Read full review of Snowflake Analytics »
AnujJain
AVP Data Engineering at a tech vendor
Typically, the client will have their own support team. We don't really deal with the support side of things. My...
Read full review of Snowflake Analytics »
Yusuf Arslan
Senior Data Architect at a insurance company
Everything works fine, therefore, I haven't had much content with the technical support team.
Read full review of Snowflake Analytics »
Jayanta Datta
Executive Director at a financial services firm
The technical support from Snowflake Analytics is outstanding.
Read full review of Snowflake Analytics »
Vinoth RajPrabhakaran
Senior Data Architect at a tech vendor
The technical support services are good. However, there could be knowledgeable support and faster response.
Read full review of Snowflake Analytics »
SaurabhSingh4
Data Analyst at a tech services company
I am highly satisfied with their level of customer service and support. I would rate it nine out of ten.
Read full review of Snowflake Analytics »
Sanjay Bheemasenarao
Director - Data Engineering expert at a educational organization
It is so easy that I didn't have to look for technical support. Its documentation is amazingly simple.
Read full review of Snowflake »
Anonymous User
Manager IT BRM/FRM at a manufacturing company
We haven't had any technical contact. All of it has been internal for our organization.
Read full review of Snowflake »
Anonymous User
BI Consultant at a tech consulting company
I've never directly dealt with technical support. We do have a direct contact. There are other people who might have....
Read full review of Snowflake »
MaheshMysore
Manager
Snowflake technical support is good. At my previous company, they had a customer success officer for critical...
Read full review of Snowflake »
AnshumanSingh
Vice President --Analytics & Digital Transformation at a tech services company
There is a different team in my company that connects with the solution's technical support.
Read full review of Snowflake Analytics »
Yash Mittal
Lead Data Engineer at a consultancy
The technical support is quite good. We've used them when we've had to implement something and we need some guidance.
Read full review of Snowflake »
Anonymous User
Data Architect and ETL Manager at a manufacturing company
So far, technical support has been good.
Read full review of Snowflake »
Anonymous User
director of business operations at a logistics company
I've only used their customer service in one or two instances, and they were very supportive and helpful. The tool is...
Read full review of Snowflake »
Tom Bruce
Co-founder & Delivery Lead at a tech services company
The support from Snowflake is absolutely great. All kinds of content and things are available to support yourself as...
Read full review of Snowflake »
ANilT
Database administrator terdata at a tech vendor
The customer service and support for this solution is good. We had previously failed to retrieve data after the time...
Read full review of Snowflake Analytics »
Anonymous User
ML Lead at a tech services company
I don't have much experience with their technical support. When we asked them some technical questions related to...
Read full review of Snowflake »
Matthew-Richardson
Senior Cloud Architect at a computer software company
The technical support is not very good. I rate the support a two or three out of ten. The tool does not provide a...
Read full review of Snowflake Analytics »
Anonymous User
Principal IT Technologist- BI Platform Architect at a healthcare company
The technical support of Snowflake is good.
Read full review of Snowflake »
Suresh Swaminathan
Senior Software Engineer at a financial services firm
Technical support is very, very good. It's a responsive and knowledgable team. We're quite satisfied with the level...
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Anonymous User
Technical Lead at a computer software company
The technical support from Snowflake was excellent. They responded promptly to emails and even provided advance...
Read full review of Snowflake Analytics »
Anonymous User
Vice President of Business Intelligence and Data Engineering at a comms service provider
There is nothing for us to complain about when it comes to technical support. The response time is really great....
Read full review of Snowflake »
Keerthivas Raja
Data Governance/Data Engineering Manager at a financial services firm
The customer service and support are actually good.
Read full review of Snowflake Analytics »

Review 1 of 30

NarendraThota
Vice President of Technology Services at a computer software company
I rate the technical support an eight out of ten.
Read full review of TIBCO Cloud Integration »
Mohammed Aljazayeerly
Technical and Delivery Manager (Integration) at a computer software company
We have found the customer support to be okay.
Read full review of TIBCO ActiveMatrix Service Bus »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
I get involved at a later stage when the TIBCO team is not able to solve the problem or when we face challenges. If...
Read full review of TIBCO Cloud API Management »
Anonymous User
Software Developer at a marketing services firm
The technical support provided was terrible.
Read full review of TIBCO Jaspersoft »
Anonymous User
Systems Integration Specialist at a tech vendor
I would rate the technical support and customer service of TIBCO EBX 3.5 or 4 out of 5.
Read full review of TIBCO EBX »
Anonymous User
BI Developer at a tech services company
The technical support is above average. Our Spotfire support was handled by a Spotfire partner who was quick to...
Read full review of TIBCO Spotfire »
Anonymous User
AVP, Data Analyst - Expert at a financial services firm
Technical support is exemplary.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Consutant at a tech services company
When it comes to technical support, TIBCO has an internal support team who provide us very good support.
Read full review of TIBCO Enterprise Message Service »
Anonymous User
Associate Director at a financial services firm
In terms of evaluating TIBCO technical support, it has been good for us because we have been using their product for...
Read full review of TIBCO EBX »
Anonymous User
Sr. Engineering Manager, Technical Fellow at a manufacturing company
Technical support is acceptable, but not superior. Sometime after TIBCO purchased Spotfire (the company), they...
Read full review of TIBCO Spotfire »
Anonymous User
Developer and a Software Administrator (currently unemployed)
Technical support was always very responsive. They were probably more responsive than I was — there were a couple of...
Read full review of TIBCO Spotfire »
Mir Abul Ula Ali Khan
Middleware and Enterprise Integration Head at a financial services firm
Their support teams aren't that great for the latest version.
Read full review of TIBCO ActiveMatrix Service Bus »
Chandu Sekhar
Manager at a consultancy
Customer Service: Average Technical Support: Average
Read full review of TIBCO Jaspersoft »
Anonymous User
Consultant at a tech company
I rate technical support 9/10 (very quick and good response, good level of knowledge).
Read full review of TIBCO Spotfire »
Anonymous User
Sr. IT Business Intelligence Scientist at a tech services company
Almost perfect support, 9. The only issue I had was understanding some of the techs verbally due to “English not...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Manager at a insurance company
Their support is excellent, but currently, their resolution timelines are quite high for stability-related issues...
Read full review of TIBCO ActiveMatrix Service Bus »
Mohamed AbdElHak
Integration support supervisor at a financial services firm
I have used TIBCO support several times, and I had a good experience.
Read full review of TIBCO Enterprise Message Service »
Javed Mir
Jaspersoft SME at a educational organization
I have contacted support a number of times for various reasons. For example, I contacted them with issues moving from...
Read full review of TIBCO Jaspersoft »
Anonymous User
Principal Consultant at a computer software company
Support can come in silver or gold packages. Consumers can select their level of support.
Read full review of TIBCO Managed File Transfer »
Anonymous User
IT Analyst at a tech services company
Technical support is 8/10.
Read full review of TIBCO Spotfire »
Obreten Obretenov
Technical Product Manager at a transportation company
The support team is good, they're really experienced.
Read full review of TIBCO BusinessWorks »
Aditya Singh
Programmer Analyst at a tech services company
Customer Service: Good Technical Support: It's good but need improvement.
Read full review of TIBCO Spotfire »
Anonymous User
Head of IT Integration & Finance Transformation at a financial services firm
We've had good experience with technical support.
Read full review of TIBCO BusinessWorks »
reviewer982592
Solutions Architect at a transportation company
Getting support from TIBCO on a particular issue takes a lot of turnaround time.
Read full review of TIBCO BusinessWorks »
Venkat Ramanan
Principal Consultant at a tech services company
The technical support for this solution is very good. Whenever we are stuck with any kind of technical issue, we...
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
TIBCO Specialist at a tech services company
Technical support was always very good and fast. Always leading to a resolution of the problem immediately.
Read full review of TIBCO Spotfire »
Anonymous User
Business Enabler at a tech services company
I have not had significant contact with customer service. However, in pre-sales cases, I found them responsive.
Read full review of TIBCO Jaspersoft »
Anonymous User
Spotfire consultant at a tech services company
Technical support provided very fast response times and helpful people. Excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Innovation consultancy
Customer Service: High. Technical Support: Medium.
Read full review of TIBCO tibbr »
Anonymous User
Consultant (Analytics + Information management) at a tech services company
We haven't used the technical support facility.
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

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