Compare Snowflake Computing vs TIBCO

Snowflake Computing

Based on 142 reviews.

TIBCO

Based on 215 reviews.

Latest Research

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

September 2025

TIBCO Live Datamart vs. Snowflake

Updated: September 2025

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

September 2025

Snowflake vs. TIBCO Live Datamart

Updated: September 2025

Sample Customers

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

TIBCO Live Datamart

Aerospace Corporation, Balfour Beatty Infrastructure Services, Banco Sabadell, Bolton Borough Council

Popular Solutions

13 reviews

26 reviews

8 reviews

6 reviews

3 reviews

Top Industries

Financial Services Firm

18%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

18%

Computer Software Company

10%

Manufacturing Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Garima Goel
Associate Principal Engineer at Nagarro
I mainly use Snowflake Analytics for creating the data lake in Snowflake, specifically the medallion architecture,...
Read full review of Snowflake Analytics »
Snehasish Das
Technology Leader at eTCaaS
I started working with Snowflake when I was with Fidelity Investments around 2016-2017. We used Snowflake on AWS...
Read full review of Snowflake »

Review 1 of 2

AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Jacobo Ortiz Avila
Production Engineer at Parex Resources Inc
We were trying to optimize production by approaching an in-house development, so we approached TIBCO Spotfire to use...
Read full review of TIBCO Spotfire »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »
ChristopherLebuso
Software Developer at Telkom Mobile
I receive the requirements, and I build my services on typical BusinessWorks.
Read full review of TIBCO BusinessWorks »

Review 1 of 5

Customer Service

Garima Goel
Associate Principal Engineer at Nagarro
I often communicate with the technical support of Snowflake Analytics. Initially, for developers, we had a team from...
Read full review of Snowflake Analytics »
Yusuf Arslan
Senior Data Architect at Anadolu Sigorta
Everything works fine, therefore, I haven't had much content with the technical support team.
Read full review of Snowflake Analytics »
Snehasish Das
Technology Leader at eTCaaS
Snowflake's technical support is excellent. During my time at Fidelity, I received great support in migrating data to...
Read full review of Snowflake »
SaravananThiagarajan
Data Scientist at a computer software company
I have not been in contact with technical support, although my team has been and they are okay with it. My impression...
Read full review of Snowflake »
Biraja Mishra
Senior Principal Consultant at Genpact - Headstrong
They're perfect. They're excellent. It could be because we are partners.
Read full review of Snowflake »
Vinoth Raj Prabhakaran
Senior Data Architect at Tata Consultancy Services
The technical support from Snowflake was poor previously, they have improved significantly.
Read full review of Snowflake »
Stephen Ebrey
Data Consultant at Omaze
I would rate the technical support for this solution a four out of five.
Read full review of Snowflake »
Padmanesh NC
Big Data Solution Architect - Spatial Data Specialist at SCIERA, INC
It's really good. I am happy with the product and the service.
Read full review of Snowflake »
Divya-Raj
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte
I have been in contact with technical support many times and it was awesome. I got great support. Whenever I needed...
Read full review of Snowflake »
Ravi Verma
Assistant Manager Operations at Tech Mahindra Limited
The support provided by Snowflake is fine since they are fast and helpful. I rate the technical support an eight out...
Read full review of Snowflake Analytics »
AnujJain
AVP Data Engineering at Genpact - Headstrong
Typically, the client will have their own support team. We don't really deal with the support side of things. My...
Read full review of Snowflake Analytics »
PradeepSingh1
Director Of Operations at a outsourcing company
There has not been much interaction from my end with the solution's technical support. I rate the technical support...
Read full review of Snowflake Analytics »
Adnan Shafiq
Associate Vice President - Database Management (Principal Solutions Architect) at Northbay
We don't have direct support for Snowflake as we support our clients. If any support is required, our clients connect...
Read full review of Snowflake »
Manoj Kambli
Director at Hexaware Technologies Limited
I had connections mostly through my onshore counterpart, who is an ex-Snowflake employee, so we never faced challenges.
Read full review of Snowflake Analytics »
Amit Shah
Principal Consultant at ATOS
The solution's support responds fast.
Read full review of Snowflake Analytics »
Anonymous User
Data Engineer at Celebal Technologies
We've never been in touch with technical support.
Read full review of Snowflake »
Anonymous User
Data & Analytics Practitioner at a tech services company
Technical support is good. Occasionally, they take a bit of time to resolve issues, but other than that they are...
Read full review of Snowflake »
Mauricio Ruiz Falcón
Senior Information Management Architect at Raken
I have not directly experienced the technical support. It's not part of my job to be involved on those kind of...
Read full review of Snowflake »
Anonymous User
CEO, Senior Consultant at a tech services company
I have been quite satisfied with the technical support.
Read full review of Snowflake »
RAHULVERMASIR
Director - Data Analytics at Sunera Technologies
We have contacted them only for the basic setup. Most of the time, we were able to get the right solution at the...
Read full review of Snowflake »
AnshumanSingh
Vice President --Analytics & Digital Transformation at Polestar Solutions & Services India Pvt Ltd
There is a different team in my company that connects with the solution's technical support.
Read full review of Snowflake Analytics »
Anonymous User
Principal IT Technologist- BI Platform Architect at Medtronic
I tried using technical support once and they were very helpful. But after that, I have not had any reason to explore...
Read full review of Snowflake »
Anonymous User
Data engineer manager at a tech vendor
The technical support for Snowflake Analytics is responsive, and on a scale of one to five, I'm rating support a four.
Read full review of Snowflake Analytics »
Hemant Balijepalli
Senior Consultant at a consultancy
I've never dealt with technical support. We did have people from Snowflake working with us directly, and we never ran...
Read full review of Snowflake »
Anonymous User
BI Consultant at a tech consulting company
I've never directly dealt with technical support. We do have a direct contact. There are other people who might have....
Read full review of Snowflake »
Anonymous User
Associate Manager at a consultancy
We are going through the online version, and we don't find any difficulty with this.
Read full review of Snowflake »
Tom Bruce
Co-founder & Delivery Lead at a tech services company
The support from Snowflake is absolutely great. All kinds of content and things are available to support yourself as...
Read full review of Snowflake »
Anonymous User
Principal IT Technologist- BI Platform Architect at Medtronic
The technical support of Snowflake is good.
Read full review of Snowflake »
Yaniv Meir
BI & BIG DATA Director at Malam-Team
Their vendor is wonderful. I only have good words for them.
Read full review of Snowflake »
Anonymous User
Sr Lead Data & Information Architect at a pharma/biotech company
Technical support overall has been good. They are helpful and responsive. We have no complaints.
Read full review of Snowflake »

Review 1 of 30

FabioFerri
Managing Director at Catenate
Customer service used to be good. It is still pretty good, I would say. It has not changed much.
Read full review of TIBCO Business Studio »
S S RAMA KRISHNA MURTHY SURI
Senior Manager at valuelabs LLP
Technical support is good and responsive.
Read full review of TIBCO Cloud Integration »
Joshua Rule
Senior Integration Consultant at a computer software company
The solution's technical support is very attentive. I rate the technical support a nine out of ten.
Read full review of TIBCO Managed File Transfer »
Ray Ochieng
Integration Lead at a comms service provider
There's a case that I raised some time back and it took almost two weeks, with them telling me they took it to the...
Read full review of TIBCO BusinessWorks »
NarendraThota
Vice President of Technology Services at a computer software company
I rate the technical support an eight out of ten.
Read full review of TIBCO Cloud Integration »
SunilKumar26
Technical Lead at a tech consulting company
The solution's support is helpful and the response time is good.
Read full review of TIBCO BusinessWorks »
Dedy Rachmanto
Sr. Information MGT Analyst at Pertamina
The support is not very good in Indonesia. They need to improve. The support is from a third party and I find we know...
Read full review of TIBCO Spotfire »
Moustafa Fares
Senior Analyst at Etisalat
The technical support is not assigned to me; it is assigned to another team.
Read full review of TIBCO BusinessWorks »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
I would give technical support an eight out of ten. TIBCO focuses a lot more on the cloud versions, but the local...
Read full review of TIBCO Cloud API Management »
Anonymous User
Consultant/Project Manager at a energy/utilities company
Customer Service: I rate customer service 8/10. Technical Support: I rate technical support 9/10.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Analyst - Reservoir Engineering at a energy/utilities company
On a scale of 1 to 10, I’d say customer service is a 9. Their customer service representatives are usually extremely...
Read full review of TIBCO Spotfire »
JacekSierajewski
Tibco Spotfire Expert (contractor via Amaris) at GSK
I have been in touch with technical support and I am satisfied with my experience.
Read full review of TIBCO Data Science »
Anonymous User
Business Intelligence Lead at a transportation company
Excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Chief Technology Officer at a transportation company
The solution's technical support took a lot of time to assist us in the past. This was mainly due to the fact that it...
Read full review of TIBCO Cloud API Management »
Manoel Pereira De Lima Junior
IT Specialist focused on Application Architecture at a financial services firm
TIBCO Rendezvous' support is very good. We have a resident here in Brazil and he always responds fast to problems or...
Read full review of TIBCO Rendezvous »
Anonymous User
Data Architect at a computer software company
TIBCO support has always been great. I would rate them a nine out of ten.
Read full review of TIBCO Cloud API Management »
Anonymous User
BI and Location Analytics Consultant at a tech consulting company
I haven't used technical support.
Read full review of TIBCO Spotfire »
Anonymous User
Business Enabler at a tech services company
TIBCO's support was satisfactory, centralized, and cost-optimized. They were quite prompt and often responded to...
Read full review of TIBCO EBX »
Chandu Sekhar
Manager at a consultancy
Customer Service: Average Technical Support: Average
Read full review of TIBCO Jaspersoft »
Kumar-Gaurav
Technical Lead at a tech vendor
I have used technical support several times and they are very good.
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior Technical Architect at a tech services company
TIBCO's technical support is reliable and helpful.
Read full review of TIBCO Enterprise Message Service »
Anonymous User
Sr. IT Business Intelligence Scientist at a tech services company
Almost perfect support, 9. The only issue I had was understanding some of the techs verbally due to “English not...
Read full review of TIBCO Spotfire »
Srikanth Bhuvanagiri
Sr Technical Analyst at Sumtotal
Technical support takes about 24 hours to respond, but it's based on the subscription. If we're Pro license users,...
Read full review of TIBCO Jaspersoft »
Anonymous User
Business Development Executive at a tech vendor
Technical support is exceptional. I think it has extremely good coverage with multiple levels, Bronze, Silver, and...
Read full review of TIBCO Spotfire »
Hamza AMARA
MDM Tibco EBX Consultant at a insurance company
They are pretty helpful. They have a policy where each client has a reference that you can call and reach out to if...
Read full review of TIBCO EBX »
ArchanaN
Associate Director at Mresult
I have not interacted much with technical support due to being in a development role, so I cannot comment extensively.
Read full review of TIBCO Spotfire »
Anonymous User
AVP, Data Analyst - Expert at a financial services firm
Technical support is exemplary.
Read full review of TIBCO Spotfire »
Vijay Bablani
Integration Architect at a consultancy
There is definitely some scope of improvement needed in the vendor/technical support area.
Read full review of TIBCO ActiveMatrix Service Bus »
RobertoMessora
Head of Business Integration and Architecture at Jakala
I'm not directly involved with the technical support because there is another guy here in the company that is in...
Read full review of TIBCO ActiveMatrix BPM »
Federico Pulice
Senior Consultant at Provincia
Their technical support is good. I've had to reach out a few times when I couldn't resolve something myself, and they...
Read full review of TIBCO ActiveMatrix BPM »

Review 1 of 30

Technical Support

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