Compare SonarSource Sàrl vs Sonatype

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

Information Not Available

Sample Customers

SonarQube

Snowflake, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company.

Sonatype Repository Firewall

EDF, Tomitribe, Crosskey, Blackboard, Travel audience

Sonatype Lifecycle

Genome.One, Blackboard, Crediterform, Crosskey, Intuit, Progress Software, Qualys, Liberty Mutual Insurance

Sonatype Nexus Repository

Goldman Sachs, Toyota, Disney, Deutsche Bank

Popular Solutions

SonarQube

15 reviews

SonarQube for IDE (formerly SonarLint)

2 reviews

Sonatype Lifecycle

6 reviews

Sonatype Nexus Repository

8 reviews

Sonatype Repository Firewall

5 reviews

Top Industries

Financial Services Firm

12%

Manufacturing Company

12%

Computer Software Company

12%

Comms Service Provider

Financial Services Firm

19%

Manufacturing Company

10%

Computer Software Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vitthal Gole
Devops Engineer at AIQOD
When developers write code and prefer testing it manually, we use SonarQube rather than conducting manual testing. In...
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Archana Verma
Security Analyst at Dover Corporation
SonarQube for IDE (formerly SonarLint) is used for source code scanning to check for vulnerabilities, memory leaks,...
Read full review of SonarQube for IDE (formerly SonarLint) »

Review 1 of 2

@RahulVerma
Presales Engineer at Rah Infotech Pvt Ltd
My main use case for Sonatype Lifecycle is open-source scanning for SCA. We pair it with Fortify (our SAST/DAST...
Read full review of Sonatype Lifecycle »
GauravS08
Cloud ARchitect at a tech vendor
I have been working in the telecommunication industry for the last thirteen and a half years, so my overall...
Read full review of Sonatype Nexus Repository »
Amal Alshehri
Lead Cybersecurity Analyst at Saudi Aramco
The major use case for Nexus Repository is for open source libraries and third-party libraries scanning. It will give...
Read full review of Sonatype Repository Firewall »

Review 1 of 3

Customer Service

Jayashree Acharyya
Director at PepsiCo
We have worked with the support from SonarQube and we have had good experiences.
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Chetan Jayatheertha
DevOps Manager at a computer software company
The technical support is excellent.
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Archana Verma
Security Analyst at Dover Corporation
SonarQube for IDE (formerly SonarLint)'s technical support is responsive and helpful.
Read full review of SonarQube for IDE (formerly SonarLint) »
GHASSAN ODETALLAH
Head of Quality Engineers/Automation Architect at a tech company
We have not needed the support at this time.
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NamNguyen11
CTO at FPT Telecom
We don't have a support license for SonarQube. We currently use the open-source community, which provides us with...
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SatishKumar14
Devops Architect at a tech vendor
The customer support for SonarQube Cloud (formerly SonarCloud) has been better. Some of my teammates have interacted...
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Sathyamurthi Natarajan
IT Officer (Solution Architect) at World Bank
I haven't had much interaction with technical support because I rarely needed it. I reached out to them once or twice...
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Yash Brahmani
Devops Engineer at BNP Paribas
We do contact them based on the project team requirement. We contact them if they have to set up any specific kind of...
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Vitthal Gole
Devops Engineer at AIQOD
We have not connected with customer support yet, but customer support is responsive and knowledgeable, especially for...
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BvsReddy
Company Director at Alwyn Technologies
We have not required technical support for this solution.
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Warayuth Wongpaiboonwattana
System Quality Assurance Manager at AIS - Advanced Info Services Plc.
There is a lot of information for SonarQube online in the community forums. I only used technical support when I...
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Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support could be better. If we request support, it's a little bit delayed, and it's not consistent on email.
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Anonymous User
Digital Solutions Architect at a tech services company
I have not needed to use technical support.
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Anonymous User
Works
Beyond listening, customer service is doing everything in one's power to efficiently and accurately serve each customer.
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Anonymous User
System Analyst // System Architect at a tech services company
SonarQube's technical support is good.
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Hilman Tehrani
Information Technology Technical Architect at a insurance company
We have contacted support but it's not mandatory operating support and takes some time to get a reply.
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Jeff Ingalls
Automation Tool Specialist at a comms service provider
We haven't really had any issues, so I can't speak much about technical support. There is also a large community out...
Read full review of SonarQube »
Steven Klusener
Independent Consultant at Klusener Consultancy
The technical support is reasonable.
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Daniel Hall
Technical Architect at Dwr Cymru Welsh Water
We have had no need to contact technical support.
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Anonymous User
QA Engineer at a tech services company
Customer Service: I think is good, also there is a new forum named...
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Anonymous User
Assistant Director Implementation Services at a financial services firm
It's very good, and I have personally had conversations with the SonarQube guys regarding plug-ins and modifications.
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Anonymous User
SW Automation Team Leader at a tech services company
They have very good documentation at the SonarQube site; during inquiries on possible purchases, the SonarSource team...
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Sirish Reddy
Technology Manager at Publicis Sapient
We had to contact technical support back several years ago because we had an issue with one of the new SQL plugins...
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Hilman Tehrani
Information Technology Technical Architect at a insurance company
With the use of community version, we already have utilized and carried out our needs to fulfil application security...
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Anonymous User
Senior Java Developer at a financial services firm
I haven't used their technical support.
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TibinLukose
Software Engineer at Adfolks
The community support is great. I have not had reason to contact the technical support team from the vendor.
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AshishGupta12
Application Security Engineer at Ciena Corporation
Support depends on the license. I would rate this a four because sometimes we do not get support on time when it is...
Read full review of SonarQube for IDE (formerly SonarLint) »
Anonymous User
Technical Authority Digital at a insurance company
Customer Service: Average. That said, considerable effort has been made to make the product largely self supporting...
Read full review of SonarQube »
René Gamom
Architect at sigpsc inc
I have not required support for SonarQube Cloud (formerly SonarCloud), as integrating it into different solutions is...
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Damyan Bogoev
Distinguish Engineer at Gtmhub
Since we are using some kind of freemium version, we have resolved issues via community support rather than the paid...
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Review 1 of 30

Amal Alshehri
Lead Cybersecurity Analyst at Saudi Aramco
My impression of customer support and technical service from Sonatype is positive. I would give them a nine for...
Read full review of Sonatype Repository Firewall »
Axel Niering
Software Architect Sales Systems at SV Informatik GmbH
We have always had quick responses to questions we had, and they have always been very helpful. The people involved...
Read full review of Sonatype Lifecycle »
Ashish Shukla
Global Treasurer at Genpact
I think we posted one or two queries on the development side, but the response was not that great. This may be due to...
Read full review of Sonatype Repository Firewall »
Finto Thomas
Information Security Program Preparer / Architect at Alef Education
When it comes to cultural adoption, when we put something new in the DevOps pipeline, the positive side is that we...
Read full review of Sonatype Lifecycle »
Daniele Palumbo
Enterprise System Architect at Value Transformation Services
I often communicate with Sonatype's technical support and customer service. They are very good. I was mainly in touch...
Read full review of Sonatype Nexus Repository »
Joseph_Lim
Principal Engineer at Interos Solutions, Inc.
We haven't needed to use technical support.
Read full review of Sonatype Nexus Repository »
Amal Alshehri
Lead Cybersecurity Analyst at Saudi Aramco
I would give the same support rating for Sonatype Lifecycle as previous products. They are the same people.
Read full review of Sonatype Lifecycle »
CuneytGurses
DevOps Engineer at Sonne Technology, Inc.
While it's true that there is no explicit support for various license types, the summer type seems to be highly...
Read full review of Sonatype Nexus Repository »
Jay-Kim
CEO at VIVANS
The customer service is fantastic. They provide the required responses and relevant support, which is the biggest...
Read full review of Sonatype Repository Firewall »
Ryan Carrie
Security Analyst at a computer software company
The technical support is fantastic. I reached out with a suspected false negative and had a response within hours,...
Read full review of Sonatype Lifecycle »
Anonymous User
Enterprise Application Security Analyst at a comms service provider
Their tech support is pretty good. I only know of one or two instances where the gentleman in our company who does...
Read full review of Sonatype Lifecycle »
Anonymous User
Security DevOps Engineer at a legal firm
The technical support is adequate, but I did experience a frustrating issue once. They could benefit from a dedicated...
Read full review of Sonatype Lifecycle »
Anonymous User
Cyber Security & Integration Individual Contributor at a aerospace/defense firm
Technical support is excellent. If you have a support license, which we do, it's very good. They are extremely...
Read full review of Sonatype Nexus Repository »
Shubham Shrivastava
Engineering Tools and Platform Manager at BT - British Telecom
My team works more closely with them, but I do get feedback from them. I have worked with their architect, Sola,...
Read full review of Sonatype Lifecycle »
Anonymous User
IT Security Manager at a insurance company
This technical support is very good and extremely quick. I have had two or three support cases and none of them took...
Read full review of Sonatype Lifecycle »
Ricardo Van Den Broek
Software Architect at a tech vendor
We filed a ticket for some unknown components and got quick feedback. They gave us pointers on how to figure out what...
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Bernard Parinas
Co-Founder at arpa
The technical support team takes time to respond and depends on the nature of the request. We have to keep contacting...
Read full review of Sonatype Nexus Repository »
Anonymous User
Senior Big Data Engineer - Machine Learning and Sentiment Analysis at a healthcare company
I did not use technical support.
Read full review of Sonatype Nexus Repository »
Anonymous User
Vice President, Cybersecurity at a financial services firm
We have a weekly call with their technical support team. Their service has improved dramatically since they allocated...
Read full review of Sonatype Lifecycle »
Anonymous User
Computer Architecture Specialist at a energy/utilities company
My experience with their technical support has been good, overall. The problem for us is that we work in a different...
Read full review of Sonatype Lifecycle »
Anonymous User
Technical Manager at a financial services firm
Sonatype support is quite responsive. When we needed something, we could reach out and set up a meeting. They provide...
Read full review of Sonatype Lifecycle »
Yogesh Shetty
Senior Information Technology Specialist at a financial services firm
I talk to Camden from Sydney, and he's been helpful. I've never had any issues with him. Amar has been a very good...
Read full review of Sonatype Nexus Repository »
Pranoday Dingare
Senior Manager, Projects at a tech vendor
We did not get a chance to interact directly with Sonatype's support team because the documentation is so well laid...
Read full review of Sonatype Nexus Repository »
Anonymous User
Application Development Manager at a financial services firm
I haven't opened a support ticket yet.
Read full review of Sonatype Lifecycle »
ColinStandish
Project Manager at a recreational facilities/services company
Technical support is not perfect, but quite good. On a scale of one to ten, it's a seven or eight. They're generally...
Read full review of Sonatype Nexus Repository »
Wes Kanazawa
Sr. DevOps Engineer at Primerica
Sonatype's technical support for this solution has been great. They answer my questions, even my stupid questions. I...
Read full review of Sonatype Lifecycle »
Charles Chani
DevSecOps at a financial services firm
Technical support is very good and the model that Sonatype has taken is that it is a product company, it is not a...
Read full review of Sonatype Lifecycle »
EdwinKwan
Security Team Lead at Tyro Payments Ltd
Their technical support has been pretty good. They're based in the US and the turnaround time tends to be overnight....
Read full review of Sonatype Lifecycle »
ManojKumar9
Systems Analyst at Thrivent Financial for Lutherans
It's easy to solve issues and their support team is very helpful when I need help. They are able to give us solutions...
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Kulbhushan Mayer
DevOps Practitioner at a recreational facilities/services company
Technical support is effective.
Read full review of Sonatype Nexus Repository »

Review 1 of 30

Technical Support

No Data Available

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