Compare SonarSource Sàrl vs Sonatype

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

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Sample Customers

SonarQube

Snowflake, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company.

Sonatype Repository Firewall

EDF, Tomitribe, Crosskey, Blackboard, Travel audience

Sonatype Lifecycle

Genome.One, Blackboard, Crediterform, Crosskey, Intuit, Progress Software, Qualys, Liberty Mutual Insurance

Sonatype Nexus Repository

Goldman Sachs, Toyota, Disney, Deutsche Bank

Popular Solutions

SonarQube

16 reviews

SonarQube for IDE (formerly SonarLint)

2 reviews

Sonatype Lifecycle

6 reviews

Sonatype Nexus Repository

3 reviews

Sonatype Repository Firewall

2 reviews

Top Industries

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

13%

Comms Service Provider

Financial Services Firm

21%

Computer Software Company

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Archana Verma
Security Analyst at Dover Corporation
SonarQube for IDE (formerly SonarLint) is used for source code scanning to check for vulnerabilities, memory leaks,...
Read full review of SonarQube for IDE (formerly SonarLint) »
KarthikHarpanhalli
Sr Software Engineering Supervisor at Mozarc Medical
My usual use cases for SonarQube Server (formerly SonarQube) are for static code analysis to detect any build...
Read full review of SonarQube »

Review 1 of 2

@RahulVerma
Presales Engineer at Rah Infotech Pvt Ltd
My main use case for Sonatype Lifecycle is open-source scanning for SCA. We pair it with Fortify (our SAST/DAST...
Read full review of Sonatype Lifecycle »
GauravS08
Cloud Architect at a tech vendor
My main use case for Sonatype Repository Firewall is to check dependencies for vulnerabilities, block any download...
Read full review of Sonatype Repository Firewall »

Review 1 of 2

Customer Service

Rakesh Thakur
Technical Architect at a insurance company
We're using the Community Edition, and I think support comes only with the paid version. But we had an initial...
Read full review of SonarQube »
SatishKumar14
Devops Architect at a tech vendor
The customer support for SonarQube Cloud (formerly SonarCloud) has been better. Some of my teammates have interacted...
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Archana Verma
Security Analyst at Dover Corporation
SonarQube for IDE (formerly SonarLint)'s technical support is responsive and helpful.
Read full review of SonarQube for IDE (formerly SonarLint) »
Angelo Quaglia
Independent Professional at Studio Dott. Ing. Angelo Quaglia
I have not needed to contact technical support. I found the user interface messages quite explanatory about issues. I...
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Huzaifa Asif
Cloud Engineer | Solution Architect at Respond.io
I find the support to be effective. Upon reaching out to them, they responded promptly, actively engaged in...
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GHASSAN ODETALLAH
Head of Quality Engineers/Automation Architect at a tech company
We have not needed the support at this time.
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Rashedul Khan
Senior Software Engineer at cimsolutions
I have not used the support often. I rate SonarCloud an eight out of ten.
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HimanshuSharma
General Manager at Dalmia Bharat Group
We don't have any experience with them. We don't have any AMCs, and we don't have any technical support.
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Chetan Jayatheertha
DevOps Manager at a computer software company
The technical support is excellent.
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Jayashree Acharyya
Director at PepsiCo
We have worked with the support from SonarQube and we have had good experiences.
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Anonymous User
Lead Security Architect at a comms service provider
I would rate the customer support for this solution a seven out of ten.
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Anonymous User
Senior Software Engineer at a tech services company
Technical support as a whole, it was a while ago, like three months after we stopped using their services, that they...
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Anonymous User
Digital Solutions Architect at a tech services company
I have not needed to use technical support.
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Anonymous User
Lead Engineer at a healthcare company
Since we're using the open-source components, we use web searches and online resources. Once you get a little used to...
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Anonymous User
Assistant Director Implementation Services at a financial services firm
It's very good, and I have personally had conversations with the SonarQube guys regarding plug-ins and modifications.
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Anonymous User
Senior Java Developer at a financial services firm
I haven't used their technical support.
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Anonymous User
Senior Software Developer at a tech vendor
I had no direct contact with tech support by myself, but I haven't heard any complaints about it going around either....
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Anonymous User
Team Lead at a computer software company
We do not really have very much contact at all with technical support because SonarQube quite user friendly and...
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BvsReddy
Company Director at Alwyn Technologies
We have not required technical support for this solution.
Read full review of SonarQube »
Anonymous User
DevOps Lead at a marketing services firm
We do have an enterprise version, however, that does not include the support right now. If we have any issues we're...
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Anonymous User
Founder at a tech services company
We didn't contact them.
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Anonymous User
Manager, Software Development Engineering at a computer software company
We don't have contact with technical support, any issues are solved by our operation team.
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Anonymous User
Information Technology Security at a consultancy
As we are using the free version, there is no technical support available. But the documentation support is okay for...
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Anonymous User
QA Engineer at a tech services company
Customer Service: I think is good, also there is a new forum named...
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Anonymous User
Head Innovation Hub at a tech services company
I contacted them once or twice. I am very satisfied with their support. I didn't have any concerns in terms of support.
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Anonymous User
Director IT Security, CISO at a transportation company
I have not been in contact with technical support, although my teams would have definitely reached out.
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Anonymous User
System Analyst // System Architect at a tech services company
SonarQube's technical support is good.
Read full review of SonarQube »
Sirish Reddy
Technology Manager at Publicis Sapient
We had to contact technical support back several years ago because we had an issue with one of the new SQL plugins...
Read full review of SonarQube »
Hilman Tehrani
Information Technology Technical Architect at a insurance company
We have contacted support but it's not mandatory operating support and takes some time to get a reply.
Read full review of SonarQube »
Warayuth Wongpaiboonwattana
System Quality Assurance Manager at AIS - Advanced Info Services Plc.
There is a lot of information for SonarQube online in the community forums. I only used technical support when I...
Read full review of SonarQube »

Review 1 of 30

Finto Thomas
Information Security Program Preparer / Architect at Alef Education
When it comes to cultural adoption, when we put something new in the DevOps pipeline, the positive side is that we...
Read full review of Sonatype Lifecycle »
Joseph_Lim
Principal Engineer at Interos Solutions, Inc.
We haven't needed to use technical support.
Read full review of Sonatype Nexus Repository »
Daniele Palumbo
Enterprise System Architect at Value Transformation Services
I often communicate with Sonatype's technical support and customer service. They are very good. I was mainly in touch...
Read full review of Sonatype Nexus Repository »
Axel Niering
Software Architect Sales Systems at SV Informatik GmbH
The customer service and support are good because if there are some problems, we can open a ticket there. And...
Read full review of Sonatype Nexus Repository »
CuneytGurses
DevOps Engineer at Sonne Technology, Inc.
While it's true that there is no explicit support for various license types, the summer type seems to be highly...
Read full review of Sonatype Nexus Repository »
Axel Niering
Software Architect Sales Systems at SV Informatik GmbH
We have always had quick responses to questions we had, and they have always been very helpful. The people involved...
Read full review of Sonatype Lifecycle »
Maurizio Garofalo
Senior manager at a consultancy
We've contacted support in the past during the integration of Fortify. Support is quite proactive. We have periodical...
Read full review of Sonatype Lifecycle »
Finto Thomas
Information Security Program Preparer / Architect at Alef Education
The technical support is good because we have a success manager allocated to us. So we usually go to the success...
Read full review of Sonatype Lifecycle »
Amal Alshehri
Sr cyber analyst at a energy/utilities company
I am very satisfied with their support. They are very nice people, and they are very helpful. I would rate their...
Read full review of Sonatype Lifecycle »
ConfigManag73548
Configuration Manager at a wellness & fitness company
We haven't had an instance where we needed to call tech support. There haven't been issues to the extent that we...
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Shubham Shrivastava
Engineering Tools and Platform Manager at BT - British Telecom
My team works more closely with them, but I do get feedback from them. I have worked with their architect, Sola,...
Read full review of Sonatype Lifecycle »
Jay-Kim
CEO at VIVANS
The customer service is fantastic. They provide the required responses and relevant support, which is the biggest...
Read full review of Sonatype Repository Firewall »
Carlos Leão
Analista De Sistemas at Dataprev
We use Sonatype Lifecycle in its open-source software edition, so we do not have experience with their customer...
Read full review of Sonatype Lifecycle »
Katrin Schenker
Software Engineer at a manufacturing company
An evaluation of Sonatype's technical support is more a question for our infrastructure team. We did have some...
Read full review of Sonatype Lifecycle »
Ricardo Van Den Broek
Software Architect at a tech vendor
We filed a ticket for some unknown components and got quick feedback. They gave us pointers on how to figure out what...
Read full review of Sonatype Lifecycle »
Yogesh Shetty
Senior Information Technology Specialist at a financial services firm
I talk to Camden from Sydney, and he's been helpful. I've never had any issues with him. Amar has been a very good...
Read full review of Sonatype Nexus Repository »
Christophe Arnaud
Engineering Manager at a tech vendor
Technical support is very efficient. All the answers are provided very efficiently and very quickly. I have the...
Read full review of Sonatype Nexus Repository »
Wes Kanazawa
Sr. DevOps Engineer at Primerica
Sonatype's technical support for this solution has been great. They answer my questions, even my stupid questions. I...
Read full review of Sonatype Lifecycle »
Austin Bradley
Enterprise Infrastrcture Architect at Qrypt
Technical support has been great. I've never had any problems. When I do have an issue, sometimes I'll email Derek or...
Read full review of Sonatype Lifecycle »
Anonymous User
Security DevOps Engineer at a legal firm
The technical support is adequate, but I did experience a frustrating issue once. They could benefit from a dedicated...
Read full review of Sonatype Lifecycle »
Hagen Rahn
Senior Software Engineer at Systema GmbH
Technical support is very prompt. If we have a question we get the answer within a few hours. Within less than two...
Read full review of Sonatype Nexus Repository »
Bernard Parinas
Co-Founder at arpa
The technical support team takes time to respond and depends on the nature of the request. We have to keep contacting...
Read full review of Sonatype Nexus Repository »
ManojKumar9
Systems Analyst at Thrivent Financial for Lutherans
It's easy to solve issues and their support team is very helpful when I need help. They are able to give us solutions...
Read full review of Sonatype Lifecycle »
Kulbhushan Mayer
DevOps Practitioner at a recreational facilities/services company
Technical support is effective.
Read full review of Sonatype Nexus Repository »
Anonymous User
Senior Cyber Security Architect and Engineer at a computer software company
I love the product and the team, and their support is phenomenal. You send them an email and they reply back to you...
Read full review of Sonatype Repository Firewall »
Anthony Evans
Chief, Enterprise Automated Deployment (EAD) Branch at a government
Tech support is fine, they're very responsive.
Read full review of Sonatype Nexus Repository »
Scott Hibbard
DevOps Engineer at Guardhat
We've used Sonatype's technical support a few times. We had some issues, and I think we might still have some issues,...
Read full review of Sonatype Lifecycle »
Russell Webster
VP and Sr. Manager at a financial services firm
Tech support is really available and very helpful.
Read full review of Sonatype Lifecycle »
Anonymous User
Lead Member Of Technical Staff at a tech vendor
The customer support could be improved. Their response time is quite slow and it can take a long time to deploy new...
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Jumani Blango
Adjunct at University of Maryland
I've never had to contact technical support.
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Review 1 of 30

Technical Support

No Data Available

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