Compare Sonatype vs Tenable

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Sonatype Repository Firewall

EDF, Tomitribe, Crosskey, Blackboard, Travel audience

Sonatype Lifecycle

Genome.One, Blackboard, Crediterform, Crosskey, Intuit, Progress Software, Qualys, Liberty Mutual Insurance

Sonatype Nexus Repository

Goldman Sachs, Toyota, Disney, Deutsche Bank

Tenable.io Web Application Scanning

IMDEX

Popular Solutions

Sonatype Lifecycle

6 reviews

Sonatype Nexus Repository

6 reviews

Sonatype Repository Firewall

2 reviews

Tenable Nessus

13 reviews

Tenable Security Center

8 reviews

Tenable Vulnerability Management

7 reviews

Top Industries

Financial Services Firm

20%

Manufacturing Company

10%

Computer Software Company

10%

Government

Financial Services Firm

11%

Manufacturing Company

10%

Government

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

@RahulVerma
Presales Engineer at Rah Infotech Pvt Ltd
My main use case for Sonatype Lifecycle is open-source scanning for SCA. We pair it with Fortify (our SAST/DAST...
Read full review of Sonatype Lifecycle »
GauravS08
Cloud Architect at a tech vendor
My main use case for Sonatype Repository Firewall is to check dependencies for vulnerabilities, block any download...
Read full review of Sonatype Repository Firewall »
Pranoday Dingare
Senior Manager, Projects at a tech vendor
I have been working with Sonatype Nexus Repository for more than five years to manage different artifacts in my...
Read full review of Sonatype Nexus Repository »

Review 1 of 3

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at CBTS
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
Jaya Shanker
IT Security Manager at a insurance company
We use Tenable One Exposure Management Platform for vulnerability management in our internal application and external...
Read full review of Tenable One Exposure Management Platform »
DragosCernat
Information Security Architect at WSP
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »
Anonymous User
Head of Information Security at a consultancy

Read full review of Tenable Security Center »

Review 1 of 5

Customer Service

Maurizio Garofalo
Senior manager at a consultancy
We've contacted support in the past during the integration of Fortify. Support is quite proactive. We have periodical...
Read full review of Sonatype Lifecycle »
CuneytGurses
DevOps Engineer at Sonne Technology, Inc.
While it's true that there is no explicit support for various license types, the summer type seems to be highly...
Read full review of Sonatype Nexus Repository »
GauravS08
Cloud Architect at a tech vendor
My experience with customer support has been minimal since I have not faced significant issues, and any past support...
Read full review of Sonatype Repository Firewall »
Axel Niering
Software Architect Sales Systems at SV Informatik GmbH
We have always had quick responses to questions we had, and they have always been very helpful. The people involved...
Read full review of Sonatype Lifecycle »
Ashish Shukla
Global Treasurer at Genpact
I think we posted one or two queries on the development side, but the response was not that great. This may be due to...
Read full review of Sonatype Repository Firewall »
Anonymous User
Senior Application Architect at a financial services firm
There were a couple of issues that we needed help with, that we raised with Nexus customer care, but the response was...
Read full review of Sonatype Nexus Repository »
Anonymous User
Enterprise Application Security Analyst at a comms service provider
Their tech support is pretty good. I only know of one or two instances where the gentleman in our company who does...
Read full review of Sonatype Lifecycle »
Anthony Evans
Chief, Enterprise Automated Deployment (EAD) Branch at a government
Tech support is fine, they're very responsive.
Read full review of Sonatype Nexus Repository »
Anonymous User
Senior Architect at a insurance company
Overall, tech support is good. When submitting a support ticket, I've seen other vendors basically regurgitate what...
Read full review of Sonatype Lifecycle »
Anonymous User
Vice President, Cybersecurity at a financial services firm
We have a weekly call with their technical support team. Their service has improved dramatically since they allocated...
Read full review of Sonatype Lifecycle »
Anonymous User
Security DevOps Engineer at a legal firm
The technical support is adequate, but I did experience a frustrating issue once. They could benefit from a dedicated...
Read full review of Sonatype Lifecycle »
Goutham Kumar
Principal DevSecOPs at a computer software company
The technical support is good. I would rate them as eight out of ten. They are helpful when we raise any tickets.
Read full review of Sonatype Lifecycle »
Austin Bradley
Enterprise Infrastrcture Architect at Qrypt
Technical support has been great. I've never had any problems. When I do have an issue, sometimes I'll email Derek or...
Read full review of Sonatype Lifecycle »
Anonymous User
Section Chief at a government
We've just been using Sonatype Nexus Lifecycle, so we can't evaluate its technical support for now.
Read full review of Sonatype Lifecycle »
Wes Kanazawa
Sr. DevOps Engineer at Primerica
Sonatype's technical support for this solution has been great. They answer my questions, even my stupid questions. I...
Read full review of Sonatype Lifecycle »
ConfigManag73548
Configuration Manager at a wellness & fitness company
We haven't had an instance where we needed to call tech support. There haven't been issues to the extent that we...
Read full review of Sonatype Lifecycle »
Anonymous User
Product Owner Secure Coding at a financial services firm
I have contacted them, and I would rate them a seven out of 10. Like every big company that you contact for support,...
Read full review of Sonatype Lifecycle »
Ryan Carrie
Security Analyst at a computer software company
The technical support is fantastic. I reached out with a suspected false negative and had a response within hours,...
Read full review of Sonatype Lifecycle »
Charles Chani
DevSecOps at a financial services firm
Technical support is very good and the model that Sonatype has taken is that it is a product company, it is not a...
Read full review of Sonatype Lifecycle »
Sebastian Lawrence
Solutions Delivery Lead at a financial services firm
The technical support is fantastic. The few times when we have asked for help, their answers were immediate and to...
Read full review of Sonatype Lifecycle »
Katrin Schenker
Software Engineer at a manufacturing company
An evaluation of Sonatype's technical support is more a question for our infrastructure team. We did have some...
Read full review of Sonatype Lifecycle »
Jay-Kim
CEO at VIVANS
The customer service is fantastic. They provide the required responses and relevant support, which is the biggest...
Read full review of Sonatype Repository Firewall »
Yogesh Shetty
Senior Information Technology Specialist at a financial services firm
I talk to Camden from Sydney, and he's been helpful. I've never had any issues with him. Amar has been a very good...
Read full review of Sonatype Nexus Repository »
Hagen Rahn
Senior Software Engineer at Systema GmbH
Technical support is very prompt. If we have a question we get the answer within a few hours. Within less than two...
Read full review of Sonatype Nexus Repository »
Amal Alshehri
Sr cyber analyst at a energy/utilities company
I am very satisfied with their support. They are very nice people, and they are very helpful. I would rate their...
Read full review of Sonatype Lifecycle »
Anonymous User
Senior Big Data Engineer - Machine Learning and Sentiment Analysis at a healthcare company
I did not use technical support.
Read full review of Sonatype Nexus Repository »
Kulbhushan Mayer
DevOps Practitioner at a recreational facilities/services company
Technical support is effective.
Read full review of Sonatype Nexus Repository »
ColinStandish
Project Manager at a recreational facilities/services company
Technical support is not perfect, but quite good. On a scale of one to ten, it's a seven or eight. They're generally...
Read full review of Sonatype Nexus Repository »
Anonymous User
Cyber Security & Integration Individual Contributor at a aerospace/defense firm
Technical support is excellent. If you have a support license, which we do, it's very good. They are extremely...
Read full review of Sonatype Nexus Repository »
Michael Esmeraldo
Sr. Enterprise Architect at MIB Group, Inc.
We talk with John Burke, our rep at Sonatype. He was originally our sales rep and now he's their regional sales...
Read full review of Sonatype Lifecycle »

Review 1 of 30

Md. Shahriar Hussain
Information Security Analyst at Banglalink
There were no delays from customer support. They usually give instant responses for both online and local support.
Read full review of Tenable Security Center »
Rafael Ustariz
IT security consultant at Netready LATAM
Tenable SC support has been very helpful.
Read full review of Tenable Security Center »
OndrejKOVAC
Solution engineer at EXPERTience
Tenable's technical support has declined in quality over time. While they used to be excellent, achieving ratings of...
Read full review of Tenable Security Center »
Mona Nyachhyon
Director at Monal Tech Pvt.Ltd.
I rate the support of Tenable Nessus a six out of ten.
Read full review of Tenable Nessus »
Pathick Kerketta
Manager (Information Security) at Girnarsoft Private Limited
I have not contacted the support.
Read full review of Tenable Nessus »
MuhammadMurtaza
Information security engineer at Cyberisk
The support has been really cooperative. Whenever any issue arises, we contact the support, and they are always there...
Read full review of Tenable Nessus »
Abu Imran
Information Security Engineer at Nhq Distribution Ltd
The solution's technical support does respond to my company's queries.
Read full review of Tenable Security Center »
Mohamed-Helmy
Chief Information Security Officer at MIDBANK
Tenable technical support needs improvement.
Read full review of Tenable Security Center »
LadislavSolc
Enthusiastic Explorer at Target Five
I rate the technical support a nine out of ten.
Read full review of Tenable Security Center »
Yusuf_Hashmi
Chief Information Security Officer at Jubil
The customer service team is pretty supportive. They have supported me multiple times, and I would rate them eight...
Read full review of Tenable One Exposure Management Platform »
ShanakaFernando
Consultant at a computer software company
The support of Tenable Nessus is responsive and helpful. I rate the support from Tenable Nessus a five out of five.
Read full review of Tenable Nessus »
Asief Mohammed
Information Technology Consultant at Simpra advanced technology
The support team was helpful. Usually, we don't contact the support team because our engineers do the installation....
Read full review of Tenable Security Center »
Md. Shahriar Hussain
Information Security Analyst at Banglalink
The technical support is good. They offer expensive professional support, but I generally use the website...
Read full review of Tenable Nessus »
Attila Mate Kovacs
Senior Cyber Security Expert at a security firm
My experience with technical support is very positive.
Read full review of Tenable Nessus »
Pov Men
Network Security Engineer at np secure
The customer service/technical support for the solution is very good.
Read full review of Tenable Vulnerability Management »
Anonymous User
Consultant at a educational organization
The solution's technical support is good. We usually use the solution's community support.
Read full review of Tenable.io Web Application Scanning »
Sandip Deshmukh
Cyber Security Expert at Birlasoft IndiaLtd.
I'm satisfied with Tenable's technical support.
Read full review of Tenable Security Center »
Anonymous User
Sr. Principal IT Architect at a manufacturing company
We think technical support is pretty good. We have specific needs as defense contractors and they're able to meet...
Read full review of Tenable Security Center »
Anonymous User
Retired engineer at a financial services firm
It is not super good and could do some improvements. I've had interactions with different parties, and while it's not...
Read full review of Tenable Security Center »
HARI EDARA
IT Manager at State of Texas
Technical support is good. We have 24/7 support from them. There are some of sales managers who are the bridge...
Read full review of Tenable Vulnerability Management »
Anonymous User
Chief Hacking Officer at a security firm
We haven't had the need to contact technical support.
Read full review of Tenable Nessus »
Sandip Deshmukh
Cyber Security Expert at Birlasoft IndiaLtd.
We receive very good technical support from the team in India. We're very happy with them. I'm also in touch with...
Read full review of Tenable Nessus »
Bryan Evans
Security Analyst at PJM Interconnection
I rate the support of Tenable Nessus a four out of five.
Read full review of Tenable Nessus »
Anonymous User
IT Security Operations Analyst at a manufacturing company
Technical support is good. They provided information that is needed.
Read full review of Tenable Nessus »
Arun Seetha
Cyber Security Architect at a security firm
I am talking about their technical support, and it is good. However, there are times when I am dealing with certain...
Read full review of Tenable.io Container Security »
Anonymous User
Lead Cyber Security engineer at a tech services company
We feel the solution's technical support to be very bad. While we do receive a response upon creating a ticket, it is...
Read full review of Tenable Nessus »
Girish RAWAT
Project manager at Primus Software Corporation
The technical support needs improvement. Currently, it takes time, which might be due to the free version, but...
Read full review of Tenable.io Web Application Scanning »
Dobrisa Dobrenic
Assistant Director for Computing and Network infrastructure at SRCE
We haven't contacted Tenable Nessus for assistance or questions because we haven't encountered any serious issues,...
Read full review of Tenable Nessus »
Anonymous User
Information Security Analyst at a retailer
I rate Tenable support 10 out of 10. They're top-of-the-line. It's the best support I've worked with so far.
Read full review of Tenable Nessus »
Anonymous User
IT Manager at a financial services firm
I rate the technical support a seven out of ten.
Read full review of Tenable Vulnerability Management »

Review 1 of 30

Technical Support

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