Compare Sonatype vs Veracode

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Popular Solutions

Sonatype Lifecycle

5 reviews

Sonatype Nexus Repository

1 reviews

Sonatype Repository Firewall

1 reviews

Veracode

30 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

23%

Computer Software Company

12%

Manufacturing Company

Government

Financial Services Firm

18%

Computer Software Company

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

@RahulVerma
Presales Engineer at a outsourcing company
My main use case for Sonatype Lifecycle is open-source scanning for SCA. We pair it with Fortify (our SAST/DAST...
Read full review of Sonatype Lifecycle »
Jay-Kim
CEO at a tech services company
Many companies, including ours, use Nexus Repository due to concerns about malware and critical vulnerabilities....
Read full review of Sonatype Repository Firewall »
Thien Phan
Platform Engineer at a financial services firm
I am using the Sonatype Nexus Repository and it's working well with the corporation. I have not purchased the...
Read full review of Sonatype Nexus Repository »
AbhilashJain
DevOps engineer at a tech vendor
Whenever we have builds, we upload our builds or artifacts to Sonatype Container. This is the basic purpose. Sonatype...
Read full review of Sonatype Container »

Review 1 of 4

VinothKumar5
Head for Application Security at a media company
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

CuneytGurses
DevOps Engineer at a tech services company
While it's true that there is no explicit support for various license types, the summer type seems to be highly...
Read full review of Sonatype Nexus Repository »
SrinathKuppannan2
Integration Manager at a comms service provider
The support was good. However, getting the right resources for specific activities is a problem. Once an issue is...
Read full review of Sonatype Lifecycle »
Finto Thomas
Information Security Program Preparer / Architect at a educational organization
When it comes to cultural adoption, when we put something new in the DevOps pipeline, the positive side is that we...
Read full review of Sonatype Lifecycle »
Axel Niering
Software Architect Sales Systems at a tech services company
We have always had quick responses to questions we had, and they have always been very helpful. The people involved...
Read full review of Sonatype Lifecycle »
Anonymous User
Vice President, Cybersecurity at a financial services firm
We have a weekly call with their technical support team. Their service has improved dramatically since they allocated...
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Jay-Kim
CEO at a tech services company
The customer service is fantastic. They provide the required responses and relevant support, which is the biggest...
Read full review of Sonatype Repository Firewall »
Katrin Schenker
Software Engineer at a manufacturing company
An evaluation of Sonatype's technical support is more a question for our infrastructure team. We did have some...
Read full review of Sonatype Lifecycle »
Anonymous User
Senior Big Data Engineer - Machine Learning and Sentiment Analysis at a healthcare company
I did not use technical support.
Read full review of Sonatype Nexus Repository »
Yogesh Shetty
Senior Information Technology Specialist at a financial services firm
I talk to Camden from Sydney, and he's been helpful. I've never had any issues with him. Amar has been a very good...
Read full review of Sonatype Nexus Repository »
Jumani Blango
Adjunct at a university
I've never had to contact technical support.
Read full review of Sonatype Lifecycle »
Anonymous User
Security Consultant at a financial services firm
I would rate Sonatype's technical support a solid ten out of ten. They are highly engaged, conduct weekly meetings to...
Read full review of Sonatype Lifecycle »
Austin Bradley
Enterprise Infrastrcture Architect at a tech services company
Technical support has been great. I've never had any problems. When I do have an issue, sometimes I'll email Derek or...
Read full review of Sonatype Lifecycle »
Anonymous User
Enterprise Application Security Analyst at a comms service provider
Their tech support is pretty good. I only know of one or two instances where the gentleman in our company who does...
Read full review of Sonatype Lifecycle »
Anonymous User
Section Chief at a government
We've just been using Sonatype Nexus Lifecycle, so we can't evaluate its technical support for now.
Read full review of Sonatype Lifecycle »
AbhilashJain
DevOps engineer at a tech vendor
Technical support from Sonatype is not much needed. I had a problem once while creating a repository when the...
Read full review of Sonatype Container »
Ricardo Van Den Broek
Software Architect at a tech vendor
We filed a ticket for some unknown components and got quick feedback. They gave us pointers on how to figure out what...
Read full review of Sonatype Lifecycle »
Wes Kanazawa
Sr. DevOps Engineer at a insurance company
Sonatype's technical support for this solution has been great. They answer my questions, even my stupid questions. I...
Read full review of Sonatype Lifecycle »
Ryan Carrie
Security Analyst at a computer software company
The technical support is fantastic. I reached out with a suspected false negative and had a response within hours,...
Read full review of Sonatype Lifecycle »
Anonymous User
Senior Application Architect at a financial services firm
There were a couple of issues that we needed help with, that we raised with Nexus customer care, but the response was...
Read full review of Sonatype Nexus Repository »
Michael Esmeraldo
Sr. Enterprise Architect at a insurance company
We talk with John Burke, our rep at Sonatype. He was originally our sales rep and now he's their regional sales...
Read full review of Sonatype Lifecycle »
Hagen Rahn
Senior Software Engineer at a computer software company
Technical support is very prompt. If we have a question we get the answer within a few hours. Within less than two...
Read full review of Sonatype Nexus Repository »
EdwinKwan
Security Team Lead at a computer software company
Their technical support has been pretty good. They're based in the US and the turnaround time tends to be overnight....
Read full review of Sonatype Lifecycle »
Anonymous User
Lead Member Of Technical Staff at a tech vendor
The customer support could be improved. Their response time is quite slow and it can take a long time to deploy new...
Read full review of Sonatype Lifecycle »
Anonymous User
Senior Architect at a insurance company
Overall, tech support is good. When submitting a support ticket, I've seen other vendors basically regurgitate what...
Read full review of Sonatype Lifecycle »
Sebastian Lawrence
Solutions Delivery Lead at a financial services firm
The technical support is fantastic. The few times when we have asked for help, their answers were immediate and to...
Read full review of Sonatype Lifecycle »
ConfigManag73548
Configuration Manager at a wellness & fitness company
We haven't had an instance where we needed to call tech support. There haven't been issues to the extent that we...
Read full review of Sonatype Lifecycle »
Anonymous User
Cyber Security & Integration Individual Contributor at a aerospace/defense firm
Technical support is excellent. If you have a support license, which we do, it's very good. They are extremely...
Read full review of Sonatype Nexus Repository »
Amal Alshehri
Sr cyber analyst at a energy/utilities company
I am very satisfied with their support. They are very nice people, and they are very helpful. I would rate their...
Read full review of Sonatype Lifecycle »
Anonymous User
Application Development Manager at a financial services firm
I haven't opened a support ticket yet.
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Anonymous User
Computer Architecture Specialist at a energy/utilities company
My experience with their technical support has been good, overall. The problem for us is that we work in a different...
Read full review of Sonatype Lifecycle »

Review 1 of 30

UmarQureshi
Security Lead at a retailer
The technical support is excellent. They have application security experts. If we have an issue within the platform,...
Read full review of Veracode »
Anshuman Kishore
Director Product Development at a computer software company
Veracode Static Analysis has good support. There's a channel where my team communicates with support, raises tickets,...
Read full review of Veracode »
Calinescu Tudor
Security Project Leader at a computer software company
We haven't called their support because we know how to interpret the results provided by their platform and how to...
Read full review of Veracode »
Nathan S
VP of Product at a healthcare company
I have not used the support from Veracode Static Analysis.
Read full review of Veracode »
Jan Pašek
Tech Lead at a financial services firm
I have only one experience with Veracode support, but it was very positive. I used the schedule consultation feature...
Read full review of Veracode »
Evan Gertis
Penetration Tester at a tech vendor
I rate Veracode support 10 out of 10. Their customer support is incredible. If I have any issues, I can immediately...
Read full review of Veracode »
Mahammad Azeem
Application Architect at a tech services company
I am not entirely satisfied with the technical support because I believe we have been waiting to send our code to...
Read full review of Veracode »
Geofrey Mutabazi
Founder at a manufacturing company
The technical support is responsive and helps us resolve our issues quickly.
Read full review of Veracode »
Hassan Saleh
Managing Director at a manufacturing company
I rate Veracode support 10 out of 10. They're friendly and responsive.
Read full review of Veracode »
Kv Rao
Site Leader (India) at a manufacturing company
I have seen an upward rating of eight or more out of ten. They are very responsive and quick to help with queries...
Read full review of Veracode »
Anonymous User
Chief Technology Officer at a tech services company
Service and support is always helpful and knowledgeable. Turnover seems to be an issue. We are frequently being...
Read full review of Veracode Security Labs »
Anonymous User
Cloud/Devops Engineer at a computer software company
The experience I had with their technical support has been great.
Read full review of Veracode »
Anonymous User
Head Of Information Security at a media company
Their support was really good. I would give them a B+ and maybe an A-. The only thing that's really taking support...
Read full review of Veracode »
Anonymous User
VP Development
They're very good. Anything that we've brought up to them, they've responded to us very quickly.
Read full review of Veracode »
Anonymous User
DevOps Engineer at a financial services firm
Veracode's technical support is good, and I'd rate them a nine on a scale from one to ten.
Read full review of Veracode »
Anonymous User
Associate Consultant at a comms service provider
We have not been in touch with Veracode's technical support.
Read full review of Veracode »
Anonymous User
CyberSec professional at a manufacturing company
Technical support needs to improve its response times and the details of its responses.
Read full review of Veracode »
Anonymous User
DevOps Release Engineer at a tech services company
Great.
Read full review of Veracode »
Dave Cheli
Chief Technology Officer
Exceptional.
Read full review of Veracode »
Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company
We receive guidance for fixing vulnerabilities in case something is new to us, or we are stuck from there. We can...
Read full review of Veracode »
Reviewer64985
Principle Consultant at a tech services company
Their technical support is less than stellar. They have essentially two tiers: the technical support and the...
Read full review of Veracode »
Anonymous User
Global Application Security at a pharma/biotech company
On a scale of one to 10, I would give it an eight.
Read full review of Veracode »
Suzan Nascimento
SVP Application Security at a financial services firm
The technical support is good. I like the fact that you can email Veracode support. You get a very fast response,...
Read full review of Veracode »
Anonymous User
Founder & CEO at a healthcare company
The technical support is amazing! They are very responsive.
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
I have contacted the technical support and customer support. With Veracode's technical support, for some issues, it...
Read full review of Veracode »
SrikanthRaghavan
Principal Architect at a consultancy
We have an enterprise license and direct connection with the Veracode team. I consulted their team about a couple of...
Read full review of Veracode »
Stephen Pack
Software development program leader at a tech vendor
The support has been good at understanding issues. There are two aspects of technical support. One concerns issues...
Read full review of Veracode »
Andrei Kriukov
Application Security Specialist at a manufacturing company
I have communicated with the technical support of Veracode a couple of times, and this was a really great experience...
Read full review of Veracode »
Marcello Teodori
Software Architect at a computer software company
The staff of Veracode is very good. They're very supportive. When the product doesn't report something that we need...
Read full review of Veracode »
Gustavo_Gonzalez
Technical Program Manager at a engineering company
Customer Service: Customer and platform support is one of the best in the field. The experts are skilled and can have...
Read full review of Veracode »

Review 1 of 30

Technical Support

No Data Available

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