Compare SonicWall vs Valimail

SonicWall

Based on 292 reviews.

Valimail

Sample Customers

SonicWall Email Security

Star Kay White, Locala Community Partnerships

Valimail Monitor

Splunk

Popular Solutions

SonicWall NSa

14 reviews

SonicWall TZ

10 reviews

SonicWall NSv

20 reviews

Top Industries

Computer Software Company

12%

Comms Service Provider

Manufacturing Company

Educational Organization

Computer Software Company

14%

Financial Services Firm

11%

Retailer

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kallamuddin Ansari
Cyber Security Consultant at a security firm
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
SyedTaha
Head of IT and Information Security at a construction company
The solution is used to detect intrusion, web filtering, and network monitoring.
Read full review of SonicWall NSSP »
Mahendra Basera
Sr.Engineer at a financial services firm
We have SonicWall NSa models including NSA 2600, NSA 3600, and 6600 firewalls in our environment.We have used the...
Read full review of SonicWall NSa »
Hesdi Triantono
Product Manager at a tech services company
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of...
Read full review of SonicWall Capture Client »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »

Review 1 of 5

No Data Available

Customer Service

Swapnil Kulkarni
System Administrator at a manufacturing company
The support was good from both our AMC team and the OEM. We get good support. I would give it a seven out of ten.
Read full review of SonicWall NSa »
SyedTaha
Head of IT and Information Security at a construction company
The service received from SonicWall NSSP and their distributors has been excellent. Every time I had a concern, they...
Read full review of SonicWall NSSP »
Narender Reddy
IT Manager at a outsourcing company
The solution's technical support team has always answered us whenever we have raised a query.
Read full review of SonicWall Web Application Firewall [EOL] »
Gary Downey
Technical Alignment Manager at a computer software company
I rate the technical support a seven or eight out of ten. Sometimes, we get people who don't fully understand the...
Read full review of SonicWall Netextender »
Amjad Edris
Technical Support Engineer at a security firm
SonicWall's technical support is very responsive and helpful whenever we need support from them.
Read full review of SonicWall NSa »
JayPrajapati
Senior Network Security Engineer at a tech services company
It is very satisfactory. They are always available. When we call, they are available within 10 to 15 minutes.
Read full review of SonicWall Netextender »
JigneshPatel1
System engineer at a wholesaler/distributor
Technical support has been good.
Read full review of SonicWall NSa »
Balaraju K
Technical Lead at a tech services company
SonicWall support is good. I rate it 10 out of 10.
Read full review of SonicWall NSa »
Denise Erickson
Exec Admin/IT/Accounting at a construction company
I don't deal directly with their technical support.
Read full review of SonicWall Netextender »
GaryDowney
Director of Information Technology at a non-tech company
I would evaluate SonicWall's customer service and technical support as pretty good. We usually get through to them...
Read full review of SonicWall Netextender »
Anonymous User
NOC Manager at a tech services company
We have regular contact with technical support. When we send a support ticket, they respond to us within the day and...
Read full review of SonicWall NSa »
ITSuperv67
IT Supervisor at a construction company
We used it on one occasion. It was quite straight forward. We have a 24/7 support service option. The people who...
Read full review of SonicWall TZ »
John Tallon
Managed Services Engineer at a tech services company
Customer support is excellent, and every time I have had to call with any issues, they have been resolved right away.
Read full review of SonicWall NSv »
John Holbel
President at a computer software company
Their technical support is very good. If I had to pick between the top three firewalls with all things being equal, I...
Read full review of SonicWall NSSP »
Ralf Sooth
CEO at a tech services company
The technical support is fine. There's nothing to complain about.
Read full review of SonicWall Mobile Connect »
Michael Sleibi
IT Manager at a healthcare company
Technical support for this solution is great. When we ask questions they answer them quickly.
Read full review of SonicWall SMA »
Anonymous User
Network & System Engineer at a construction company
Technical support is good.
Read full review of SonicWall NSa »
Anonymous User
President at a computer software company
Technical support is lacking a bit. We'd like to see them be a bit better at helping.
Read full review of SonicWall Mobile Connect »
M Aslam
network security engineer
I appreciate the customer support of SonicWall because, in most cases, issues have been resolved quickly. One of the...
Read full review of SonicWall NSv »
Shreedeep Khandalkar
Presales Consultant at a tech services company
SonicWall's sales support is much better than other vendors'.
Read full review of SonicWall NSa »
Katlego Phogole
Business Solutions Consultant at a tech services company
Technical support has been good. SonicWall is very responsive when you input any issues.
Read full review of SonicWall Capture Advanced Threat Protection »
Enrique PerezAfonso
Business cybersecurity Specialist at a consultancy
The support is excellent
Read full review of SonicWall TZ »
Eric Barba
Senior Systems Analyst at a construction company
We don't use the technical support very often, but the last call I had with them, everything was resolved within the...
Read full review of SonicWall TZ »
Lakshan Perera
IT Manager at a tech services company
Technical support's response is delayed due to our process. We need to go through our reseller, who then contacts the...
Read full review of SonicWall TZ »
Anonymous User
Executive Project Manager at a non-profit
The support for SonicWall TZ is good.
Read full review of SonicWall TZ »
ArunM4
Creative Head/Director at a marketing services firm
Tech support is knowledgeable when it comes to clarifying a technical issue.
Read full review of SonicWall TZ »
Munjal Bhalgama
Owner at a tech services company
I would rate the responsiveness of the technical support from SonicWall as 9 to 10.
Read full review of SonicWall NSv »
Balaji Desai
Head Information Technology at a manufacturing company
The technical support is not very good. There is a facility called Geofencing where you can block IP addresses or...
Read full review of SonicWall TZ »
Darshil Sanghvi
Consultant at a tech services company
When we initially deployed, this was a completely new product for us so we had to call the Sonic support team and...
Read full review of SonicWall Wireless Network Manager »
MuraliGovindarajan
Senior Manager at a insurance company
The SonicWall TZ support is okay overall but could be improved in many ways.
Read full review of SonicWall TZ »

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No Data Available

Technical Support

No Data Available

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