Compare SonicWall vs Valimail

SonicWall

Based on 295 reviews.

Valimail

Sample Customers

SonicWall Email Security

Star Kay White, Locala Community Partnerships

Valimail Monitor

Splunk

Popular Solutions

SonicWall NSa

14 reviews

SonicWall TZ

9 reviews

SonicWall NSv

22 reviews

Top Industries

Computer Software Company

12%

Comms Service Provider

Manufacturing Company

Educational Organization

Computer Software Company

14%

Financial Services Firm

12%

Government

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kallamuddin Ansari
Cyber Security Consultant at a security firm
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
SyedTaha
Head of IT and Information Security at a construction company
The solution is used to detect intrusion, web filtering, and network monitoring.
Read full review of SonicWall NSSP »
Mahendra Basera
Sr.Engineer at a financial services firm
We have SonicWall NSa models including NSA 2600, NSA 3600, and 6600 firewalls in our environment.We have used the...
Read full review of SonicWall NSa »
Hesdi Triantono
Product Manager at a tech services company
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of...
Read full review of SonicWall Capture Client »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »

Review 1 of 5

No Data Available

Customer Service

Subhadip Pakrashi
CEO at a tech services company
For support, I would rate SonicWall TZ five out of 10. This rating is due to the quality and understanding of quality...
Read full review of SonicWall TZ »
GirdharMishra
Program Manager at a tech services company
Technical support is good. There is no need for improvement.
Read full review of SonicWall TZ »
Rich Darress
Chief Operating Officer at a tech services company
The product is great and the manufacturer support is bar none compared to all the other providers. The main...
Read full review of SonicWall Netextender »
Rich Hoult
President at a tech services company
I rate SonicWall support six out of 10. The tech support could be better. There's definitely a language barrier when...
Read full review of SonicWall TZ »
Lenin Christopher
Director at a consultancy
The technical support for SonicWall is very good, rated nine out of ten.
Read full review of SonicWall NSSP »
SyedTaha
Head of IT and Information Security at a construction company
Discussing my experience with customer communication, I can say I received good responses from them. They understood...
Read full review of SonicWall Global VPN Client »
Luke Wainwright
Cybersecurity Engineer at a retailer
I had experience with support in the past and I found them to be helpful and responsive. I was very pleased with...
Read full review of SonicWall NSa »
Rias Majeed
CTO at a tech services company
I would rate technical support a seven out of ten.
Read full review of SonicWall TZ »
Tanaka Benson Mujanja
DevOps Support Engineer at a marketing services firm
SonicWall NSv's customer support is perfect. Whenever I am stuck, I receive assistance at the same time, and I...
Read full review of SonicWall NSv »
Eric Barba
Senior Systems Analyst at a construction company
We don't use the technical support very often, but the last call I had with them, everything was resolved within the...
Read full review of SonicWall TZ »
Anonymous User
System Administrator at a engineering company
I've had good experience with technical support. I receive regular updates and sometimes they call. We have a...
Read full review of SonicWall Capture Advanced Threat Protection »
Bishoy Habib
Senior Security Consultant. at a tech services company
We have had no interaction with their technical support.
Read full review of SonicWall NSa »
Darshil Sanghvi
Consultant at a tech services company
We contacted SonicWall for assistance with our deployment and they were very good.
Read full review of SonicWall Mobile Connect »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
Customer support for SonicWall NSv is super good. If we have any issues or any doubts, they are resolved in a very...
Read full review of SonicWall NSv »
Anonymous User
Network Systems Specialist at a educational organization
Technical support has been very good, the few times we've needed it.
Read full review of SonicWall NSa »
Antonio Galvao
CIO at a tech services company
They have a good technical support. I have no problem with them.
Read full review of SonicWall TZ »
Anonymous User
Consultant at a non-tech company
We have not been in contact with technical support. Our own IT team is managing our email security and have been able...
Read full review of SonicWall Email Security »
Harvey Halasan
IT Staff at a university
The support is mostly online that we have received from SonicWall NSa. I rate the support from SonicWall NSa a four...
Read full review of SonicWall NSa »
Arunachalam A
IT Project Manager at a pharma/biotech company
The solution’s customer support is good.
Read full review of SonicWall NSv »
Darshil Sanghvi
Consultant at a tech services company
The technical support was responsive.
Read full review of SonicWall SMA »
Darshil Sanghvi
Consultant at a tech services company
The technical support was very responsive.
Read full review of SonicWall NSa »
Vinothkumar-Narasimman
Cyber Security at a tech services company
Level 1 and 2 support issues are handled by our in-house team, but for more complex, level 3 issues we utilise the...
Read full review of SonicWall NSa »
JeffGrant
Vice President at a tech services company
While technical support is good, SonicWall had a recent layoff. This is a concern for us, because now we are missing...
Read full review of SonicWall Capture Advanced Threat Protection »
Anonymous User
Network & System Engineer at a construction company
Technical support is good.
Read full review of SonicWall NSa »
GK1
Information Technology Team at a manufacturing company
SonicWall NSa support is fine overall. My company always gets help from the local vendor.
Read full review of SonicWall NSa »
Anonymous User
Sr. Network Administrator at a tech vendor
SonicWall technical support is quite good. As with all contact with any technical support, I always document the...
Read full review of SonicWall NSa »
Julio Caceres
Sales Manager at a non-profit
I have used the SonicWall support portal. I mainly use it for firewall issues. It's pretty good and very accessible.
Read full review of SonicWall Capture Client »
Reggie Viljoen
IT Administrator at a healthcare company
I have not had to use technical support.
Read full review of SonicWall Capture Advanced Threat Protection »
Anonymous User
Director Comercial at a tech services company
It is always there when we need it. They have a very good service.
Read full review of SonicWall NSa »
GaryDowney
Director of Information Technology at a non-tech company
I would evaluate SonicWall's customer service and technical support as pretty good. We usually get through to them...
Read full review of SonicWall Netextender »

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Technical Support

No Data Available

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