Compare StoneFly vs Veeam Software

StoneFly

Veeam Software

Based on 609 reviews.

Sample Customers

Stonefly VSO Backup And Disaster Recovery Appliance

Department of Defense, Western Michigan University, Carnegie-Mellon University, Disney

Popular Solutions

Veeam Data Platform

23 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Construction Company

15%

Manufacturing Company

13%

Comms Service Provider

10%

Retailer

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Prashant Aghao
Associate System Engineer at Dhanyaayai enterprise private limited
Veeam Kasten for Kubernetes is used as a backup solution for Kubernetes distributions. I use it for taking backups of...
Read full review of Veeam Kasten for Kubernetes »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Customer Service

No Data Available

AndreXavier
CEO at Anvek
I have not yet had any experiences with the customer support team of Veeam Backup for AWS.
Read full review of Veeam Backup for AWS »
Vijaybhaskar P
Asst Manager - Electrical at CtrlS Datacenters Ltd
Support could be better.
Read full review of Veeam Data Platform »
MOHAMEDTALIB
Director at NVIT
The support is quite bad. They advise too late. When we call for support, it really does take far too long for a...
Read full review of Veeam Data Cloud for Microsoft 365 »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
The technical support from Veeam Agent for Microsoft Windows is good. We had two issues that were resolved.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Joshua Abello
SAP Sub-Infrastructure Manager at Shalom S.A.
The technical support is very good and they are very responsive.
Read full review of Veeam Data Platform »
Mostafa Atrash
IT Infrastructur Section Head at Palpay
The technical support team is good.
Read full review of Veeam Data Platform »
GreigEbeling
Soltion Architect at Datacom
The solution provides good technical support.
Read full review of Veeam Data Platform »
ArturoPerez
CEO at East Harlem Council for Human Services, Inc.
Technical support is good.
Read full review of Veeam Data Platform »
Anonymous User
System Administrator at a tech services company
I have been in contact with technical support and they are very good.
Read full review of Veeam Data Platform »
Anonymous User
IT manager at a wholesaler/distributor
Customer Service: 5/5 Technical Support: 5/5
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a tech services company
We've been in touch with technical support. We have our own line that we can call if we have any issues. It's very...
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Senior Presales Engineer at a comms service provider
I have not contacted technical support.
Read full review of Veeam Data Platform »
Anonymous User
Infrastructure Engineer at a local government
Customer Service: Very good. Technical Support: I've not had any issues with technical support who are very competent...
Read full review of Veeam Data Platform »
Anonymous User
Consultant at a tech services company
Customer Service: It's good but comparing to VMware and Microsoft they lack little behind. Technical Support: It's...
Read full review of Veeam Data Platform »
SergeySenkov
System IT and Technologies Field Manager at Leumit Health Services
The technical support is really good. We don't spend any time waiting for them and they start working in an hour. But...
Read full review of Veeam Data Platform »
Anonymous User
Server Administrator at a religious institution
Customer Service: 4/5 as the support is very good and responsive. I have always received the correct answer the first...
Read full review of Veeam Data Platform »
reviewer982619
Architect at a recreational facilities/services company
We had issues with the technical support. We had a very good response for some incidents and a very bad one for other...
Read full review of Veeam Data Platform »
Anonymous User
Freelance IT Consultant at a tech consulting company
Customer Service: It's good. Technical Support: It's poor for certain issues (with the Veeam One product, the guys...
Read full review of Veeam Data Platform »
Anonymous User
Sr. security/system engineer at a media company
Customer Service: It is very good. Technical Support: Technical support is also very good.
Read full review of Veeam Data Platform »
Anonymous User
Head of Infrastructure Division at a tech services company
Technical support is excellent.
Read full review of Veeam Data Platform »
JanStibor
IT Solution Architect at Altopro
The support is pretty fast. Our experience was quite good.
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Architect at a tech services company
It can take a while to get a recovery engineer on the phone, but once you get one the support is excellent. Follow up...
Read full review of Veeam Data Platform »
Anonymous User
Data Center Operations Manager at a financial services firm
Customer Service: 2/10. Technical Support: 2/10.
Read full review of Veeam Data Platform »
Jordi Colom
Technical Engineer at Blemia
We didn't contact the technical support team for Veeam Agent for Linux because whenever we've had issues, we refer to...
Read full review of Veeam Agent for Linux [EOL] »
David Dotan Sofer
CTO at SoferTech
I am very satisfied with the technical support and availability.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Jordi Colom
Technical Engineer at Blemia
I haven't contacted Veeam support. We always find solutions through the knowledge base.
Read full review of Veeam Data Platform »
Nivendran NAir
Solutions Architect at BCX
It's been about eighteen to twenty-four months since I last dealt with Veeam ONE technical support, but the team was...
Read full review of Veeam Data Platform »
Sothon LIM
IT at Bouygues Construction
When I create a ticket, Veeam's technical support directs me to its L2 support. I rate the technical support a four...
Read full review of Veeam Data Platform »
ShawnWilliams
System Administrator at Premier press
Their support is pretty good and I haven't had any issues with it.
Read full review of Veeam Data Platform »
Anonymous User
Lead Presales at a tech services company
Even if you have different licenses, the technical support remains the same. We haven't had any issues with support...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 30

Technical Support

No Data Available

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