Compare Tintri vs Veeam Software

Tintri

Based on 68 reviews.

Veeam Software

Based on 612 reviews.

Latest Research

Buyer's Guide

Rubrik vs. Veeam Data Platform

September 2026

Rubrik vs. Veeam Data Platform

Updated: September 2026

Sample Customers

Popular Solutions

Tintri VMstore T7000

6 reviews

Tintri Global Center [EOL]

0 reviews

Veeam Data Platform

13 reviews

Veeam Data Cloud for Microsoft 365

11 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Outsourcing Company

16%

Construction Company

11%

Financial Services Firm

11%

Manufacturing Company

Outsourcing Company

15%

Construction Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Tanesh Kumar
Storage And Server Farm (Ucs) Administrator at Meezan Bank Limited
We are using Tintri VMstore T7000 for our VMware infrastructure, which encompasses all virtualization infrastructure...
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Anonymous User
System Specialist at a tech services company
A single pane of glass to our Tintri infrastructure with some Tintri VMstores protecting critical infrastructure with...
Read full review of Tintri Global Center [EOL] »

Review 1 of 2

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
The main use case for Veeam Kasten is to protect Kubernetes applications and ensure disaster recovery. We use it to...
Read full review of Veeam Kasten »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Customer Service

John Ruggeri
Director of Technical Services at Court of Appeals of Georgia
We're an old customer. When we call in to do a software upgrade, or one of our staff wants to make sure they've read...
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Magnus Österlund
VMWare & Tintri Storage Solutions Evangelist at a tech vendor
The technical support is top-notch. I would rate them a nine out of ten. Their support team provides excellent...
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Tanesh Kumar
Storage And Server Farm (Ucs) Administrator at Meezan Bank Limited
Technical support is very good. The response time is very prompt. Engineers are available and we can call them when...
Read full review of Tintri VMstore T7000 »
Sven Canerén
CTO at Intraservice/City of G̦teborg
I would rate the technical support for Tintri VMstore T7000 as a nine out of ten.
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Reynaldo Martinez
Windows Systems Analyst at a manufacturing company
Good. We had a couple of issues from the start and they were resolved very quickly with no impact on production.
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Anonymous User
IT Systems Manager at a insurance company
Customer Service: Customer service is great to work with. Technical Support: Technical support has been excellent. We...
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Anonymous User
Global Head of Network Engineering at a media company
Their tech support is above average.
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Anonymous User
Director of Data Centers at a university
Customer Service: Amazing, only a couple of support call so far, and they were small things. Tintri was great with...
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Anonymous User
Senior Network/Systems Engineer
Customer Service: Good. Technical Support: Top notch. Very responsive and knowledgeable.
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Anonymous User
Information Systems Manager
Customer Service: The customer service is good. Technical Support: The level of technical support is excellent.
Read full review of Tintri VMstore T7000 »
Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: In my experience, Tintri's customer service has been excellent. Technical Support: In my...
Read full review of Tintri VMstore T7000 »
Anonymous User
Cloud Solutions Architect at Clouditalia Telecomunicazioni
Customer Service: Great. More than great. Reactive, no, proactive, via autosupport. Technical Support: As explained...
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Technical Consultant at a tech services company
Customer Service: 9/10. They have always been prompt at getting back to us, follow-up service has never been pushy by...
Read full review of Tintri VMstore T7000 »
Anonymous User
System Engineer Client & Server at Swisslos Interkantonale Landeslotterie
A very good support team that is available 24/7. They have real technical staff with strong knowledge.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Technical Analyst
Technical support has been excellent, Their engineers are excellent and easy to access.
Read full review of Tintri VMstore T7000 »
Anonymous User
Network Engineer at a healthcare company
Customer Service: Customer service is excellent. Any time we needed questions answered or help, our service team was...
Read full review of Tintri VMstore T7000 »
Anonymous User
Works at a marketing services firm
Customer Service: I rate the level of customer service as five stars; very fast and helpful. They also found a...
Read full review of Tintri VMstore T7000 »
Anonymous User
Enterprise Architech at UC Irvine
Customer Service: They have been very responsive to all questions and tickets. Technical Support: They have been...
Read full review of Tintri VMstore T7000 »
Anonymous User
Technical Consultant at a tech consulting company
The technical support at Tintri has been great so far.
Read full review of Tintri VMstore T7000 »
Anonymous User
Infrastructure Engineer at Residential Management Group Limited
Support from our vendor and Tintri are brilliant. They have always answered all of our questions promptly.
Read full review of Tintri VMstore T7000 »
Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: 10 out of 10 Technical Support: 10 out of 10
Read full review of Tintri VMstore T7000 »
Anonymous User
Director of Operations at STM IT Solutions
9/10. As mentioned previously, technical support was very quick to respond.
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Anonymous User
Senior Consultant at a tech services company
The support we had during the PoC was good.
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Claudio Gallo
System Engineer at Swisslos Interkantonale Landeslotterie
Technical support is an area where we had several issues, and it was hard to get some support in a specific case we...
Read full review of Tintri VMstore T7000 »
Anonymous User
IT Manager at a financial services firm
The technical support is great. They always have the right people on the call. They are good but we have to reach out...
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Technologist
Customer Service: Excellent; the appliance does phone-home and auto-support uploads, so Tintri support knows when...
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Anonymous User
Senior Systems Engineer
Customer Service: Great customer service! Technical Support: Haven't had the need for technical support.
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Anonymous User
Senior Consultant at a consultancy
The quality of support from Tintri VMstore T7000 was usually very fast. I have no complaints. I would rate the...
Read full review of Tintri VMstore T7000 »
Anonymous User
Head of I.T.
Customer Service: In my view Tintri's customer service is excellent, I am in regular contact with various folks...
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Anonymous User
Unix System Administrator at a insurance company
Customer Service: The support team is available 24/7. If your ticket is critical, you can pick up the phone and you...
Read full review of Tintri VMstore T7000 »

Review 1 of 30

Mostafa Atrash
IT Infrastructur Section Head at Palpay
The technical support team is good.
Read full review of Veeam Data Platform »
JitendraSadaye
Associate Technical Specialist at a consultancy
I would rate the technical support from Veeam 6 out of 10 because I have faced difficulties due to response time and...
Read full review of Veeam Data Platform »
CarlosCastells
CIO at SERVA SERVICIOS ESPECIALIZADOS INFORMATICOS SA
I have a team of consultants who provide support, and we are Veeam-certified too, but we sometimes need help with...
Read full review of Veeam Data Platform »
GreigEbeling
Soltion Architect at Datacom
The solution provides good technical support.
Read full review of Veeam Data Platform »
Paola Haro
Pre-Sales Engineer at COMGSP S.A
I have had a great experience with their support team. They are highly professional, knowledgeable, and always...
Read full review of Veeam Data Platform »
Thomas Roes
Director at Switact
We have contacted technical support a few times and they reacted fine.
Read full review of Veeam Data Platform »
Tommy Myo Min Aung
Senior System Engineer at Vantage Drilling
As long as you have enough storage and CPU, they know how to resolve it.
Read full review of Veeam Data Platform »
Leonard Charran
Network Administrator at Ulbrich Of California, Inc.
The support from Veeam Backup Replication has been very good, it was excellent.
Read full review of Veeam Data Platform »
Anonymous User
Consultant infrastructures at a tech services company
Customer Service: 8/10. Technical Support: 8/10 as they are pretty reactive and can engage in cross-vendor problem...
Read full review of Veeam Data Platform »
Anonymous User
Director at a tech services company
Customer service and technical support is good and prompt.
Read full review of Veeam Data Platform »
Anonymous User
Science Technician at a government
We have a third party that offers us support, and we've found them to be very good. Veeam also offers support, so if...
Read full review of Veeam Data Cloud for Microsoft 365 »
Mohammad Hesni
Senior Consultant at IOEC
We don't have support in my country because of sanctions.
Read full review of Veeam Data Platform »
Anonymous User
Backup Engineer at a tech services company
The support from Veeam Cloud Connect is very good. I am satisfied.
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
IT Admin at a financial services firm
Customer service is awesome.
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a energy/utilities company
Customer Service: I would rate the customer service as a 4/5. Technical Support: I would rate technical support a 5/5.
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a manufacturing company
Technical support is okay. We're satisfied with the level of service we're provided.
Read full review of Veeam Data Platform »
Ali Mansouri
Network System Specialist at a tech services company
The technical support is great. They have comprehensive FAQ information that can be searched for whatever your needs...
Read full review of Veeam Data Platform »
FernandoAlbert
CTO at iFoco
We usually do not request support for our products. We use public documentation if needed, but have not engaged with...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Group Product Specialist at a wholesaler/distributor
The technical support is good, although there are very few complaints. Issues are normally resolved within 24 to 72...
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a non-tech company
The support staff team is perfect. I hope they keep that level of perfection.
Read full review of Veeam Data Platform »
Leticia Espinosa
Systems Recovery Specialist at a legal firm
The technical support is responsive, however, there have been times when we have had problems, but the technical...
Read full review of Veeam Data Platform »
Anonymous User
IT Director at a wholesaler/distributor
I don't have any issues with their technical support.
Read full review of Veeam Data Platform »
Anonymous User
Senior IT Engineer at a tech services company
I would rate support 7/10.
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a comms service provider
The customer service and support are very good. It's one of Veeam's key distinguishing points. So long as you...
Read full review of Veeam Data Platform »
Anonymous User
President & CEO at a tech services company
Customer Service: The level of customer support is excellent. Technical Support: The support personnel are very...
Read full review of Veeam Data Platform »
Miquel Morell
CTO and CISO at omega-peripherals
If we have any issues, our technician teams contact the manufacture if they need help.
Read full review of Veeam Data Platform »
Anonymous User
Network & Communication Engineer
In my case, there is no technical support needed.
Read full review of Veeam Data Platform »
Anonymous User
CTO
Customer Service: Very good. Technical Support: Very good.
Read full review of Veeam Data Platform »
Mehmet Aksoy
System Administrator at Aksoy
I do not know about the technical support of Veeam because I cannot create tickets directly. I can create tickets...
Read full review of Veeam Kasten »
Anonymous User
Senior Infrastructure Engineer at a government
Sometimes it can be a bit slow to get assistance as we don't have production support. We just have the normal...
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

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