Compare Tintri vs Veeam Software

Tintri

Based on 66 reviews.

Veeam Software

Based on 599 reviews.

Latest Research

Buyer's Guide

Rubrik vs. Veeam Data Platform

January 2026

Rubrik vs. Veeam Data Platform

Updated: January 2026

Sample Customers

Popular Solutions

Tintri VMstore T7000

4 reviews

Tintri Global Center [EOL]

0 reviews

Veeam Data Platform

36 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Tanesh Kumar
Storage And Server Farm (Ucs) Administrator at a consultancy
We are using Tintri VMstore T7000 for our VMware infrastructure, which encompasses all virtualization infrastructure...
Read full review of Tintri VMstore T7000 »
Anonymous User
System Specialist at a tech services company
A single pane of glass to our Tintri infrastructure with some Tintri VMstores protecting critical infrastructure with...
Read full review of Tintri Global Center [EOL] »

Review 1 of 2

Pranav Telang
Lead Architect at a comms service provider
The environments we work with for Veeam Backup for AWS include almost 1500 EC2 instances, so it was an enterprise...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at a tech services company
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at a tech consulting company
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Jeff Wilhelm
Founder & CEO at a tech services company
I have probably opened a couple of dozen tickets over the decade that I've worked with Tintri. Like most support...
Read full review of Tintri VMstore T7000 »
Jonathan Neale
Operations Manager at a computer software company
I rate Tintri support nine out of 10. Tintri support was excellent when we paid for it, but we stopped paying for it....
Read full review of Tintri VMstore T7000 »
Magnus Österlund
VMWare & Tintri Storage Solutions Evangelist at a tech vendor
The technical support is top-notch. I would rate them a nine out of ten. Their support team provides excellent...
Read full review of Tintri VMstore T7000 »
Todd Maugh
Director Of Infrastructure at a computer software company
They're great. We had to have a drive and a controller plate repaired. There have been three or four calls in seven...
Read full review of Tintri VMstore T7000 »
Tanesh Kumar
Storage And Server Farm (Ucs) Administrator at a consultancy
Technical support is very good. The response time is very prompt. Engineers are available and we can call them when...
Read full review of Tintri VMstore T7000 »
Reynaldo Martinez
Windows Systems Analyst at a manufacturing company
Good. We had a couple of issues from the start and they were resolved very quickly with no impact on production.
Read full review of Tintri VMstore T7000 »
Anonymous User
Head of I.T.
Customer Service: In my view Tintri's customer service is excellent, I am in regular contact with various folks...
Read full review of Tintri VMstore T7000 »
Anonymous User
Enterprise Infrastructure Architect at a healthcare company
Customer Service: Customer support is excellent. They're very responsive. Technical Support: Technical support is...
Read full review of Tintri VMstore T7000 »
Anonymous User
Cloud Solutions Architect at a comms service provider
Customer Service: Great. More than great. Reactive, no, proactive, via autosupport. Technical Support: As explained...
Read full review of Tintri VMstore T7000 »
Anonymous User
Infrastructure Analyst at a tech services company
Customer Service: Customer service from Tintri is excellent. Our account manager is always available to talk to us...
Read full review of Tintri VMstore T7000 »
Anonymous User
Network Services Manager at a legal firm
Customer Service: As I mentioned above, their level of customer service is extraordinary. Technical Support:...
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Consultant at a tech services company
The support we had during the PoC was good.
Read full review of Tintri VMstore T7000 »
Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: In my experience, Tintri's customer service has been excellent. Technical Support: In my...
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Technologist
Customer Service: Excellent; the appliance does phone-home and auto-support uploads, so Tintri support knows when...
Read full review of Tintri VMstore T7000 »
Anonymous User
IT Manager at a financial services firm
The technical support is great. They always have the right people on the call. They are good but we have to reach out...
Read full review of Tintri VMstore T7000 »
Anonymous User
Information Systems Manager
Customer Service: Excellent Technical Support: Excellent
Read full review of Tintri VMstore T7000 »
Claudio Gallo
System Engineer at a hospitality company
Technical support is an area where we had several issues, and it was hard to get some support in a specific case we...
Read full review of Tintri VMstore T7000 »
Anonymous User
Director of Operations at a tech consulting company
9/10. As mentioned previously, technical support was very quick to respond.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Systems Engineer
Customer Service: Great customer service! Technical Support: Haven't had the need for technical support.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior IT Infrastructure Analyst at a financial services firm
Customer Service: Excellent! Technical Support: Excellent!
Read full review of Tintri VMstore T7000 »
Anonymous User
Global Head of Network Engineering at a media company
Their tech support is above average.
Read full review of Tintri VMstore T7000 »
Anonymous User
LAN Administrator at a university
Customer Service: A+ excellent! Love my Tintri guys. They understand our use case and help us find the best solution....
Read full review of Tintri VMstore T7000 »
ServStorAdm8948
Server & Storage Administrator
Customer Service: The customer service is excellent. Technical Support: The only time we ever had an issue was when...
Read full review of Tintri VMstore T7000 »
Anonymous User
System Administrator at a agriculture
They've listened to us when we requested more options for backup.
Read full review of Tintri VMstore T7000 »
Anonymous User
System Engineer Client & Server at a tech services company
A very good support team that is available 24/7. They have real technical staff with strong knowledge.
Read full review of Tintri VMstore T7000 »
Anonymous User
Unix System Administrator at a insurance company
Customer Service: The support team is available 24/7. If your ticket is critical, you can pick up the phone and you...
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Consultant at a consultancy
The quality of support from Tintri VMstore T7000 was usually very fast. I have no complaints. I would rate the...
Read full review of Tintri VMstore T7000 »
Anonymous User
System Administrator at a agriculture
Customer Service: When we had backup issues, their support was great and we had actual engineers call us back and...
Read full review of Tintri VMstore T7000 »
Anonymous User
Technical Consultant at a tech consulting company
The technical support at Tintri has been great so far.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Technical Consultant at a tech services company
Customer Service: 9/10. They have always been prompt at getting back to us, follow-up service has never been pushy by...
Read full review of Tintri VMstore T7000 »

Review 1 of 30

Yilak Yigezu
CTO at a tech services company
The customer service is good although there can be a delay in response times.
Read full review of Veeam Data Platform »
Gerald Ashokan
Global Account Executive at a tech vendor
I have not had any issues with the need to contact support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Kevin Honde
Data Solution Architect at a comms service provider
The technical support from Veeam Agent for Microsoft Windows is good. We had two issues that were resolved.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Azleen Ismail
Presales Consultant at a tech services company
The troubleshooting provided by the technical support team needs to be improved.
Read full review of Veeam Data Platform »
Ryan Uy
Solutions Architect at a tech services company
I would rate its customer service and support nine out of ten.
Read full review of Veeam Data Platform »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at a comms service provider
I haven't needed any tech support yet. I handle things myself if there is any issue.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
KoenTeugels
Storage Presales at a tech vendor
The technical support is quite supportive.
Read full review of Veeam Data Platform »
Nicusor Munteanu
Senior IT System Engineer at a comms service provider
Veaam's technical support is quite efficient, though it depends on the nature of the ticket - they're better with...
Read full review of Veeam Cloud Connect [EOL] »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at a comms service provider
I haven't used technical support. I haven't had any issues. I've been able to manage everything so far.
Read full review of Veeam Data Platform »
CarlosCastells
CIO at a tech services company
I have a team of consultants who provide support, and we are Veeam-certified too, but we sometimes need help with...
Read full review of Veeam Data Platform »
Adriano-Simao
Chief Technology Officer at a tech services company
Technical support is very good. They're very interactive and you can tell they care. When we need them, it's very...
Read full review of Veeam Agent for Linux [EOL] »
Ben Ndunda
IT Support at a financial services firm
I have not been in contact with technical support.
Read full review of Veeam Data Platform »
Anonymous User
Sr. System Engineer at a energy/utilities company
Customer Service: 10/10. Technical Support: 10 but we haven't really used it.
Read full review of Veeam Data Platform »
Anonymous User
Consultant at a computer software company
The quality of technical support could be improved, as I experienced a drop in the level of support that I expected....
Read full review of Veeam Agent for Linux [EOL] »
Mohammad Hesni
Senior Consultant at a energy/utilities company
We don't have support in my country because of sanctions.
Read full review of Veeam Data Platform »
Ahmed Faiz
Consultant at a tech services company
I did not have personal dealings with tech support. One of the IT managers did.
Read full review of Veeam Data Platform »
Anonymous User
Director, Information Technology at a newspaper
The support staff are very knowledgeable to what I remember. We don’t really utilize them much, but a couple years...
Read full review of Veeam Data Platform »
Anonymous User
Science Technician at a government
We have a third party that offers us support, and we've found them to be very good. Veeam also offers support, so if...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
IT Consultant at a tech vendor
The technical support has not been good in my experience. They need to have faster and more reliable support for this...
Read full review of Veeam Data Platform »
FernandoAlbert
CTO at a retailer
We usually do not request support for our products. We use public documentation if needed, but have not engaged with...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Backup Engineer at a tech services company
We are very satisfied with Veeam's technical support.
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Network Administrator at a government
We have not had any contact with customer service yet.
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a tech services company
Their technical support is great.
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Lead Presales at a tech services company
Even if you have different licenses, the technical support remains the same. We haven't had any issues with support...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Alaa-Al-Qasem
IT Manager at a financial services firm
I've never needed to contact technical support.
Read full review of Veeam Agent for Linux [EOL] »
Buddhika Thennakoon
System Engineer at a consultancy
There are no immediate technical certified people in Sri Lanka. Support is very difficult. Certified people are not...
Read full review of Veeam Data Platform »
Kike Maldonado
Project Manager at a tech company
I have not had any issues that necessitated calling technical support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Per Martin Haddeland
Senior Engineer at a healthcare company
I know they have good support, but I haven't been using them very often. I'd like to try and figure out what the...
Read full review of Veeam Data Platform »
Anonymous User
Technical Architect at a government
Customer Service: It's excellent. Technical Support: Veeam’s technical support is very good, and their responsiveness...
Read full review of Veeam Data Platform »
Brad O'Connor
Systems Administrator at a financial services firm
I would give the tech support team a rating of nine out of ten.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

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